Code Blue IA4100 Admin Manual

Code Blue IA4100 Admin Manual

Analog speakerphone
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IA4100
Analog Speakerphone
Models: IPAT01, IPAT02, IPAT03
Admin Guide
Installation | Configuration | Support | Maintenance | Use
800.205.7186
www.codeblue.com

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Summary of Contents for Code Blue IA4100

  • Page 1 IA4100 Analog Speakerphone Models: IPAT01, IPAT02, IPAT03 Admin Guide Installation | Configuration | Support | Maintenance | Use 800.205.7186 • www.codeblue.com...
  • Page 2 OF OR IN CONNECTIONS WITH THIS GUIDE, THE SOFTWARE OR OTHER INFORMATION CONTAINED HEREIN OR THE USE THEREOF. Code Blue Corporation reserves the right to make any modifications to this guide or the information contained herein at any time without notice. The software described herein may also be governed by the terms of a separate user license agreement.
  • Page 3: Table Of Contents

    Connecting Auxiliary Devices Installation Into Code Blue Units Basic Programming Advanced Programming Initial In-Call Commands Commands During a Call Programming Commands IA3000/3100 Changeover to IA4100 Instructions Button and Activation Specifications Troubleshooting Maintenance Schedule Warranty Download Information Legal & Regulatory •...
  • Page 4: Introduction

    IA4100 Double Button + Keypad Call Privacy Laws Some states require all parties to be aware that they are being recorded. Code Blue phones offer the ability to play a message stating that the caller is being recorded and giving the caller the option to continue or end the recorded call.
  • Page 5: Safety Information

    In some countries, a certified electrician may be required. NOTICE When transporting a Code Blue product, use the original packaging or equivalent to prevent damage to the product. Code Blue products shall be used in compliance with local laws and regulations.
  • Page 6: Getting Started

    PBX Private Line Automatic Ringdown (PLAR) circuit and illuminate a .375” diameter vivid red LED indicating “Call placed.” Upon receipt of the call, the IA4100 identifies itself with a digital recorded voice message and illuminates a separate .375” diameter green LED indicating “Call received.”...
  • Page 7: Power Requirements

    IA4100 Administrator Guide 5 Power Requirements The following table includes IA4100 and ALL OTHER Code Blue Devices and Enclosures for reference • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com Code Blue page 4 of 37...
  • Page 8 IA4100 Administrator Guide • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com Code Blue page 4 of 37 GU-139-Z1...
  • Page 9 IA4100 Administrator Guide • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com Code Blue page 4 of 37 GU-139-Z1...
  • Page 10 IA4100 Administrator Guide • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com Code Blue page 4 of 37 GU-139-Z1...
  • Page 11: Circuit Board Connector List

    IA4100 Administrator Guide 6 Circuit Board Connector List The IA4100 speakerphone comes with your choice of single button, double button or double button with keypad faceplate. The internal components consist of a speaker, microphone, PCB and mounting hardware. • 259 Hedcor Street •...
  • Page 12: How To Update Connectors

    Administrator Guide 7 How to Update Connectors As of 2020, many Code Blue products come with Wago connectors. These connectors provide ease of use and a much stronger connection. Below are the steps needed to change to the new connectors.
  • Page 13 IA4100 Administrator Guide Place small screwdriver into square hole and push down. Insert cut wire into round hole and remove screwdriver. Repeat on the rest of the connectors. Once all connectors have been switched, you are ready to apply power.
  • Page 14: Quick Installation

    Administrator Guide 8 Quick Installation Guide The IA4100 analog speakerphone is designed to fit into any existing or new Code Blue enclosure. It is a direct replacement for the following InterAct legacy series models: IA2000, IA3000, IA3100. Additionally, Code Blue offers custom faceplate sizes that allow the IA4100 to be placed in many different enclosure types.
  • Page 15: Installation

    Administrator Guide 9 Installation The IA4100 speakerphone is capable of being connected to 12-24 Volts DC or 12-24 Volts AC power sources. Additionally, the IA4100 may also be configured with a 12 Volts DC battery backup system that monitors and reports on the battery voltage for ensured up time.
  • Page 16: Optional Flush Mount Enclosure Installation

    IA4100 Administrator Guide 10 Optional Flush Mount Enclosure Installation PRE-INSTALLATION Electrical preparation – The unit may have supply wires run from either (a) behind the unit through the wall, or (b) below the unit by using an external conduit through the bottom of the unit’s back plate.
  • Page 17: Connecting Power Sources

    Administrator Guide 11 Connecting Power Sources The IA4100 speakerphone is capable of being connected to any power source that provides 12-24 Volts AC or DC with a minimum of 400 mA current rating. Optionally, a battery can be connected to the secondary power input and the IA4100 speakerphone will monitor the battery for low voltage conditions, typically utilized in solar or NightCharge®...
  • Page 18: Connecting Pstn/Pbx Services

    The IA4100 speakerphone has one FXO port for connectivity to POTS/1MB/Station Ports from a Local Exchange Carrier, PBX system, etc. Each Code Blue phone requires its own line or PBX extension of one pair of shielded twisted pair for the telco line (telco wire size varies depending on the distance required;...
  • Page 19: Connecting Auxiliary Devices

    The IA4100 speakerphone analog auxiliary connections are three normally open or three normally closed outputs and two normally open inputs. Typically, any Code Blue unit with a LED beacon/ strobe will have the trigger connected to Auxiliary Output 1. The Auxiliary Outputs can be programmed to be active during a call or by entering a specific time period.
  • Page 20: Installation Into Code Blue Units

    Administrator Guide 14 Installation Into Code Blue Units The IA4100 speakerphone is designed to fit into any existing or new Code Blue unit enclosure. It is a direct replacement for the InterAct analog legacy series: IA2000, IA3000 and IA3100. Addition- ally, Code Blue offers custom faceplate designs, allowing the IA4100 to be placed in many different enclosure types.
  • Page 21: Basic Programming

    IA4100 Administrator Guide 15 Basic Programming • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com Code Blue page 21 of 45 GU-139-Z1...
  • Page 22: Advanced Programming

    The unit can be forced to hang up by depressing the * (star) followed by the # (pound) symbols on the telephone keypad. If the *# sequence is not used to hang up the IA4100, the phone is programmed to recognize a Disconnect Supervision such as a WINK or reverse polarity signal from the PBX or PSTN.
  • Page 23: Initial In-Call Commands

    The following commands are used after the RFA (Request For Acknowledgement) tone upon initial call in. When calling the extension or phone number of the IA4100 you will hear the RFA tone (DTMF “B”). If a new command mode is not selected within seven seconds, the IA4100 will default to two-way call mode (full monitoring) and will start accepting “Commands During A Call”...
  • Page 24: Commands During A Call

    Administrator Guide 16.2 Commands During a Call The following commands may be used by the called party after the IA4100 places a call, or by calling into the IA4100 and entering audio modes 3, 4 or 5. The commands below cannot be used while in programming mode.
  • Page 25: Programming Commands

    09<phone number># Programming for Hot Line (Ring-Down) NOTES: HOT LINE (aka ring-down) – If the IA4100 is connected to a private line, automatic ring-down or “hotline,” all phone number locations 01 through 09 must be cleared, with 99*99# so no phone number will be dialed.
  • Page 26 IA4100 Administrator Guide Programming Commands (continued) Programming Outputs Command Explanation Format Default Auxiliary output 1 11<active time># Auxiliary output 2 12<active time># Auxiliary output 3 13<active time># NOTES: Active Time Values 00 = disabled 01 - 60 = 1 to 60 seconds...
  • Page 27 IA4100 Administrator Guide Programming Commands (continued) Programming Buttons and Inputs Command Explanation Format Default Button 1 (Red) 31<phone number>*<output(s)>*<recording(s)># 123*13*1# Button 2 (Black) 32<phone number>*<output(s)>*<recording(s)># 0456*2*# Button 3 33<phone number>*<output(s)>*<recording(s)># Button 4 34<phone number>*<output(s)>*<recording(s)># Input 1 35<button># Input 2 36<button># Loss of AC Power 37<phone number>*<output(s)>*<recording(s)>#...
  • Page 28 IA4100 Administrator Guide Programming Commands (continued) Command Explanation Format Default 71<output(s)>*<recording(s)># Upon answer of Button 1 calls 71<output(s)>*<recording(s)># Upon answer of Button 2 calls 71<output(s)>*<recording(s)># Upon answer of Button 3 calls 71<output(s)>*<recording(s)># Upon answer of Button 4 calls NOTES: For turning outputs 1 through 3 on, see Programming Outputs, Commands 11 to 13 (page 26).
  • Page 29 IA4100 Administrator Guide Programming Commands (continued) Programming Hang Up Methods Command Explanation Format Default Polarity Reversal/WINK 40<Polarity Reversal/WINK time># Revert back to dial tone 41<length of dial tone># Silent time out 42<silence time># Repeating (reorder) tone 43<number of reorder tones># Call time out 44<call time># (30-second notifier)
  • Page 30 Command 59 = RFA tone delay: 00 - 99 00 - 99 = 0 - 1980 milliseconds The amount of delay when the IA4100 answers and plays the RFA tone The delay “value” is multiplied by 20 milliseconds. For example, the default value “15”...
  • Page 31 IA4100 Administrator Guide Programming Commands (continued) Miscellaneous Programming Command Explanation Format Default RFA Tone Delay from Answer 61<Delay> Preliminary Audio Delay 62<Delay> DTMF timing on 63<DTMF on># Pause time 64<Pause time># DTMF dialing volume 65<DTMF volume># Recording playback level 67<playback level># Ring count answer 68<ring>#...
  • Page 32 IA4100 Administrator Guide Programming Commands (continued) Command Explanation Format Default Upon call in answer mode 76<answer mode># NOTES: FORMAT VALUE PARAMETERS Command 76 = Answer mode: 0 or 1 0 = automatically enters two-way audio mode without password 1 = requires audio call password or phone will disconnect...
  • Page 33: Ia3000/3100 Changeover To Ia4100 Instructions

    IA4100 Administrator Guide 17 IA3000/3100 Changeover to IA4100 Instructions • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com Code Blue page 33 of 45 GU-139-Z1...
  • Page 34: Button And Activation Specifications

    IA4100 Administrator Guide 18 Button and Activation Specifications The button requires a force of 3 -5 N (Newton - si units). Another way to explain this: 6 – 18 oz of pressure over time applied, which is between 125 –300ms (0.15 –0.3 seconds).
  • Page 35: Troubleshooting

    Press the red button to begin and keep in mind that every step through a call attempt is a timed event. The phone commands referenced in this flowchart are elaborated on the IA4100 programming and operations instruction guide. FLOWCHART ON NEXT PAGE •...
  • Page 36 IA4100 Administrator Guide • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com Code Blue page 36 of 45 GU-139-Z1...
  • Page 37 1. Verify the phone you’re dialing is actually ringing on the correct phone line. 2. To verify if the problem is at the location or the IA4100 phone, swap it with one from a working location. If the problem is at the location, the Ring Voltage and Frequency Hertz can be measured. If the problem follows the phone, call Code Blue TSS.
  • Page 38 How do I get the IA4100 phone to hang up after the called party hangs up? By default, the IA4100 is looking for a 200-millisecond WINK to hang up the call. If your phone system is not issuing a 200-millisecond WINK there are additional hang-up methods available, such as monitoring for dial tone, reorder tones or silence.
  • Page 39 Wait for acknowledgement tone, then press 4108# (monitor 8 seconds of reorder tones). Wait for acknowledgement tone, then press * # to save and hang up. How do I record a message in the IA4100 speakerphone to play to the caller at the unit and called party? Call the speakerphone to enter programming mode.
  • Page 40 It will not roll to a secondary number or redial the first number programmed. This is a good option if the IA4100 is calling one number and that party always answers. If the IA4100 doesn’t seem to be functioning properly, follow the steps below to test line loop current, ring voltage and talk battery.
  • Page 41: Maintenance Schedule

    IA4100 Administrator Guide 20 Maintenance Schedule LEGEND Guard Tasks Technician Tasks DAILY OR WEEKLY Perform functional communications check. Action: Press Red Button Strobe activates Red LED "Call Placed" light turns on Message plays Call connects, green LED "Call Received" light turns on...
  • Page 42 The Surface Care Frequency table below provides general guidelines to assist in configuring a schedule. Please note that the frequency of care required to guard the Code Blue unit’s surface from damage will also be dictated by local environmental characteristics.
  • Page 43: Warranty

    21 Warranty Code Blue Corporation provides a limited warranty on this product. Refer to your sales agreement to establish the terms. In addition, Code Blue’s standard warranty language, as well as information regarding support for this product while under warranty, is available at www.codeblue.com/support...
  • Page 44: Download Information

    IA4100 Administrator Guide 22 Download Information Code Blue now has a centralized location where you can find installation, setup, information, configuration and operation instructions. Admin Guides: www.codeblue.com/resources/guides Frimware: www.codeblue.com/resources/firmware Maintenance Tips: www.codeblue.com/support Product Sheets: www.codeblue.com/resources/sheets Specifications: www.codeblue.com/resources/specifications For Legacy Product Information: www.codeblue.com/legacy-products...
  • Page 45: Legal & Regulatory

    This digital apparatus complies with CAN ICES-3 (Class A). The product shall and fitness for a particular purpose. Code Blue shall not be liable or be connected using a shielded network cable (STP) that is properly responsible for incidental or consequential damages in connection with grounded.

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