Code Blue IP5000 Firmware Upgrade Instructions

Upgrade to version 2 instructions
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The purpose of this document is to guide you through the one-time process
of migrating an IP5000 speakerphone running version 1 firmware to the new
version 2 firmware.
NOTE: Once this upgrade process has been completed, you WILL NOT be
able to downgrade back to version 1.

Items to consider before upgrading:

1 - The unit will be completely wiped after the upgrade and must be re-programmed.
2 - The unit will return to DHCP upon completion.
3 - Constant power must be provided to the unit via 12-24V AC or DC.
a - If providing PoE Power to the unit solely, please bring into the building and
provide AC or DC power to perform the migration.
b - After the Migration File runs, the unit must be unpowered for 12 seconds and then
it can be powered back up.
4 - The migration file must be downloaded from the codeblue.com website or emailed to
you.
5 - After the migration, please download and use the latest IP5000 firmware located on
the Downloads page of our website.

Process Overview

• To migrate the IP5000 hardware to the new firmware, you will need a network connection to
the IP5000 unit an AC or DC power source.
• The serial number and MAC address will be preserved during the migration process,
however, the contents of the file system - including all settings, scripts and recordings - will
be lost and must be restored after the new firmware is loaded.
• The migration process only needs to be performed once, after which firmware updates can
be performed like normal. After migration, firmware versions prior to 2.0.x can no longer be
used.
• The migration will be performed by an installation utility, which is a .bin file that is uploaded
like normal firmware using the "Upgrade Firmware" page of the web interface.
• When the IP5000 reboots during the upgrade process, the utility will install the new
bootloader and IP5000 firmware and will convert the FLASH chip to "power-of-2" mode.
• Once installation is complete, the utility will blink the front panel lights (green for success,
Code Blue
259 Hedcor Street
Holland, MI 49423 USA
800.205.7186
IP5000 Firmware
Upgrade to Version 2 Instructions
www.codeblue.com
page 1 of 2
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Summary of Contents for Code Blue IP5000

  • Page 1 Downloads page of our website. Process Overview • To migrate the IP5000 hardware to the new firmware, you will need a network connection to the IP5000 unit an AC or DC power source. • The serial number and MAC address will be preserved during the migration process, however, the contents of the file system - including all settings, scripts and recordings - will be lost and must be restored after the new firmware is loaded.
  • Page 2 Administration page. 8 - Reconfigure the IP5000. a - If you have a ToolVox, be sure to migrate the IP5000 settings within the ToolVox to IP5000 V2 before pushing programming or pulling programming via the batch configuration tool. If unsure, please contact Code Blue Technical Services and Support Department for assistance.

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