Code Blue IA4100 Administrator's Manual
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Code Blue IA4100 Administrator's Manual

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IA4100
Speakerphone
Installation, Configuration, Operation & Troubleshooting
Administrator Guide
800.205.7186
www.codeblue.com
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Summary of Contents for Code Blue IA4100

  • Page 1 IA4100 Speakerphone Installation, Configuration, Operation & Troubleshooting Administrator Guide 800.205.7186 www.codeblue.com •...

  • Page 2: Table Of Contents

    However, information is subject to change. IA4100 Full Duplex Disclaimer This mode of operation is dependent on the systems/services that the IA4100 is connected to. Vari- ous systems, including VoIP systems, Analog Terminal Adapters, etc. may cause adverse functional- ity due to multiple acoustic echo cancelling points throughout the system configuration.

  • Page 3: Introduction

    IA4100 Double Button + Keypad Call Privacy Laws Some states require all parties to be aware that they are being recorded. Code Blue phones offer the ability to play a message stating that the caller is being recorded and giving the caller the option to continue or end the recorded call.

  • Page 4: Getting Started

    PBX Private Line Automatic Ringdown (PLAR) circuit and il- luminate a .375” diameter vivid red LED indicating “Call placed.” Upon receipt of the call, the IA4100 identifies itself with a digital recorded voice message and illuminates a separate .375” diameter green LED indicating “Call received.”...
  • Page 5 IA4100 Administrator Guide Note: If the IA4100 is purchased separate from an enclosure, the following parts are included: Quantity Part # Description 50001 PUSH FOR HELP single button Included 42” Power Harness Included 10’ Phone Cord w/RJ11 Included Faceplate Security Screws...

  • Page 6: Circuit Board Connector List

    IA4100 Administrator Guide 4 Circuit Board Connector List The IA4100 speakerphone comes with your choice of single button, double button or double button with keypad faceplate. The internal components consist of a speaker, microphone, PCB and mounting hardware. Code Blue...

  • Page 7: Installation

    Administrator Guide 5 Installation The IA4100 speakerphone is capable of being connected to 12-24 Volts DC or 12-24 Volts AC power sources. Additionally, the IA4100 may also be configured with a 12 Volts DC battery backup system that monitors and reports on the battery voltage for ensured up time.

  • Page 8: Optional Cb 6-F (Flush Mount Enclosure) Installation

    IA4100 Administrator Guide 6 Optional CB 6-f (Flush Mount Enclosure) Installation PRE-INSTALLATION Electrical preparation – The unit may have supply wires run from either (a) behind the unit through the wall, or (b) below the unit by using an external conduit through the bottom of the unit’s back plate.

  • Page 9: Connecting Power Sources

    Administrator Guide 7 Connecting Power Sources The IA4100 speakerphone is capable of being connected to any power source that provides 12-24 Volts AC or DC with a minimum of 400 mA current rating. Optionally, a battery can be connected to...

  • Page 10: Connecting Pstn/Pbx Services

    The IA4100 speakerphone has one FXO port for connectivity to POTS/1MB/Station Ports from a Local Exchange Carrier, PBX system, etc. Each Code Blue phone requires its own line or PBX extension of one pair of shielded twisted pair for the telco line (telco wire size varies depending on the distance required;...

  • Page 11: Connecting Auxiliary Devices

    The IA4100 speakerphone analog auxiliary connections are three normally open or three normally closed outputs and two normally open inputs. Typically, any Code Blue unit with a LED beacon/ strobe will have the trigger connected to Auxiliary Output 1. The Auxiliary Outputs can be pro- grammed to be active during a call or by entering a specific time period.

  • Page 12: Installation Into Code Blue Units

    Administrator Guide 10 Installation Into Code Blue Units The IA4100 speakerphone is designed to fit into any existing or new Code Blue unit enclosure. It is a direct replacement for the InterAct analog legacy series: IA2000, IA3000 and IA3100. Addition- ally, Code Blue offers custom faceplate designs, allowing the IA4100 to be placed in many different enclosure types.

  • Page 13: Basic Programming

    (required) hang up and exit programming The following commands can be used by the called party Ý# after the IA4100 places a call. These commands cannot If messages are required see section 4. be used in Programming Mode. AUXILIARY OUTPUTS...

  • Page 14: Advanced Programming

    When you first dial into the IA4100 speakerphone you will hear a Request For Acknowledgment (RFA) tone. If a response from you is not received within seven (7) seconds the IA4100 will remain in two-way audio mode and accept In Call Commands (section 5.2). Because the unit has not yet been programmed, you should dial 12583# on your touch-tone keypad to enter Program Mode.

  • Page 15: Initial Call-In Commands

    The following commands are used after the RFA (Request For Acknowledgement) tone upon initial call in. When calling the extension or phone number of the IA4100 you will hear the RFA tone (DTMF “B”). If a new command mode is not selected within seven seconds, the IA4100 will default to two-way call mode (full monitoring) and will start accepting “Commands During A Call”...

  • Page 16: Commands During A Call

    12.2 Commands During a Call The following commands may be used by the called party after the IA4100 places a call, or by calling into the IA4100 and entering audio modes 3, 4 or 5. The commands below cannot be used while in programming mode.

  • Page 17: Programming Commands

    PAS Fault phone number 09<phone number># Programming for Hot Line (Ring-Down) NOTES: HOT LINE (aka ring-down) – If the IA4100 is connected to a private line, automatic ring-down or “hotline,” all 99Ý99# phone number locations 01 through 09 must be cleared, with so no phone number will be dialed.
  • Page 18 IA4100 Administrator Guide Programming Commands (continued) Programming Outputs Command Explanation Format Default Auxiliary output 1 11<active time># Auxiliary output 2 12<active time># Auxiliary output 3 13<active time># NOTES: Active Time Values 00 = disabled 01 - 60 = 1 to 60 seconds...
  • Page 19 IA4100 Administrator Guide Programming Commands (continued) Programming Buttons and Inputs Command Explanation Format Default Button 1 (RED) 31<phone number> <output(s)> <recording(s)># Ý Ý Ý Ý Button 2 (BLACK) 32<phone number> <output(s)> <recording(s)># 0456 Ý Ý Ý Ý Button 3 33<phone number>...
  • Page 20 IA4100 Administrator Guide Programming Commands (continued) Command Explanation Format Default Upon answer of Button 1 calls 71<output(s)> <recording(s)># Ý Ý Upon answer of Button 2 calls 71<output(s)> <recording(s)># Ý Ý Upon answer of Button 3 calls 71<output(s)> <recording(s)># Ý Ý...
  • Page 21 IA4100 Administrator Guide Programming Commands (continued) Programming Hang Up Methods Command Explanation Format Default Polarity Reversal/WINK 40<Polarity Reversal/WINK time># Revert back to dial tone 41<length of dial tone># Silent time out 42<silence time># Repeating (reorder) tone 43<number of reorder tones># Call time out 44<call time># (30-second notifier)
  • Page 22 Command 59 = RFA tone delay: 00 - 99 00 - 99 = 0 - 1980 milliseconds The amount of delay when the IA4100 answers and plays the RFA tone The delay “value” is multiplied by 20 milliseconds. For example, the default value “15”...
  • Page 23 IA4100 Administrator Guide Programming Commands (continued) Miscellaneous Programming Command Explanation Format Default RFA Tone Delay from Answer 61<Delay> Preliminary Audio Delay 62<Delay> DTMF timing on 63<DTMF on># Pause time 64<Pause time># DTMF dialing volume 65<DTMF volume># Recording playback level 67<playback level># Ring count answer 68<ring>#...
  • Page 24 IA4100 Administrator Guide Programming Commands (continued) Command Explanation Format Default Upon call in answer mode 76<answer mode># NOTES: FORMAT VALUE PARAMETERS Command 76 = Answer mode: 0 or 1 0 = automatically enters two-way audio mode without password 1 = requires audio call password or phone will disconnect...

  • Page 25: Ia3000/3100 Changeover To Ia4100 Instructions

    IA4100 Administrator Guide 13 IA3000/3100 Changeover to IA4100 Instructions Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 25 of 33 GU-139-T • • • •...

  • Page 26: Button And Activation Specifications

    IA4100 Administrator Guide 14 Button and Activation Specifications The button requires a force of 3 -5 N (Newton - si units). Another way to explain this: 6 – 18 oz of pressure over time applied, which is between 125 –300ms (0.15 –0.3 seconds).

  • Page 27: Troubleshooting

    Begin troubleshooting at the phone’s faceplate. Press the red button to begin and keep in mind that every step through a call attempt is a timed event. The phone commands referenced in this flowchart are elaborated on the IA4100 programming and operations instruction guide.
  • Page 28 If the call disconnects shortly after the other party answers the call, this indicates the phone companies switch has sent an Answer Supervision (reverse polarity) signal to the IA4100, and the 4100 has disconnected as instructed. To verify this, deploy command 400# in programming mode, and test again. This commands the 4100 to disregard all hang up commands from the phone companies switch.
  • Page 29 1. Verify the phone you’re dialing is actually ringing on the correct phone line. 2. To verify if the problem is at the location or the IA4100 phone, swap it with one from a work ing location. If the problem is at the location, the Ring Voltage and Frequency Hertz can be measured.
  • Page 30 How do I program an analog emergency speakerphone or “call box”? To program an IA4100, IA3100 and IA500 series phone, you need to use an analog phone or an IP phone that pushes DTMF tones and call the extension or phone number of the Emergency phone.
  • Page 31 4108# (monitor 8 seconds of reorder tones). Wait for acknowl- edgement tone, then press * # to save and hang up. How do I record a message in the IA4100 speakerphone to play to the caller at the unit and called party? Call the speakerphone to enter programming mode.
  • Page 32 IA4100 Administrator Guide If the IA4100 doesn’t seem to be functioning properly, follow the steps below to test line loop current, ring voltage and talk battery. These line levels are important to the proper function of the IA4100. Code Blue Technical Support: 800.205.7186, opt 3 Technical Support Hours: 8am - 6pm Monday - Thursday, 8am - 5pm Friday.

  • Page 33: Warranty & Regulatory

    IA4100 Administrator Guide 16 Warranty & Regulatory Regulatory The IA4100 Emergency Phone conforms to the following list of directives and product safety standards as applicable: USA: Class A digital device pursuant to part 15 of the FCC Rules FCC part 68 compliant...

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