Code Blue IP2501-s Administrator's Manual
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Code Blue IP2501-s Administrator's Manual

Ip1500 and ip2500 series
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IP1500 and
IP2500 Series
Speakerphones
Installation | Configuration | Support | Maintenance | Use
Administrator Guide
800.205.7186
www.codeblue.com
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Summary of Contents for Code Blue IP2501-s

  • Page 1 IP1500 and IP2500 Series Speakerphones Installation | Configuration | Support | Maintenance | Use Administrator Guide 800.205.7186 www.codeblue.com •...

  • Page 2: Table Of Contents

    13 Using the IP1500 and IP2500 Speakerphones ......61 14 Troubleshooting the IP1500 and IP2500 Speakerphone..62 15 Technical Specifications.............63 16 Regulatory..................65 14.1 ETL Required Labeling............65 17 Warranty..................66 18 Technical Services and Support..........67 Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 2 of 67 GU-137-H •...

  • Page 3: Introduction

    Administrator Guide 2 Introduction Thank you for choosing the Code Blue IP1500 and IP2500 Series full duplex VoIP speakerphone(s), intercom and paging device(s) for indoor and outdoor applications. These speakerphones are built to meet the latest regulations, withstand the harshest elements and be proactive solutions for when you need them most. This guide provides basic and advanced configuration information for obtain- ing the best performance with the IP1500 and IP2500 Series speakerphone(s). These devices are listed as non-emergency signaling and are non-monitored indoor/outdoor com- munication units. IP2501-s Flush Mount IP2501-d Flush Mount IP1501 Flush Mount IP1500 Surface Mount IP2500-s Surface Mount IP2500-d Surface Mount Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com...

  • Page 4: Getting Started

    This chapter provides information for obtaining the best performance with the IP1500 and IP2500 Series speakerphone. It is strongly recommended that the entire guide is read before configuring your IP1500 and IP2500 Series speakerphone to ensure you get maximum performance. Throughout this guide you will see the following two references: Calling party: This is the person activating the speakerphone by pressing a button. Called party: This is the person receiving the call from the speakerphone; typically a guard, 911 operator, dispatch officer, etc. These speakerphones provides powerful, yet flexible IP communication, and deliver excellent voice quality for your speakerphone, intercom and paging solution. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 4 of 67 GU-137-H • • •...

  • Page 5: What's Included With The Ip1500 And Ip1501

    IP1501 Flush Mount Quantity Part No. Description Faceplate Included Weatherproof Back Box Included No. 4 Security Screws Included No. 4 Screws Included A Standard Tamper-Resistant Insert Bit is required to access unit – Not Included Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 5 of 67 GU-137-H • • • •...

  • Page 6: What's Included With The Ip2500 And Ip2501

    Description Surface Mount Box Included Mounting Plate Included Retaining Screws Included No. 8 Screws Included Standard Security Bit Included Installation and Set Up Guide Included IP2501-s and IP2500-d Flush Mount Quantity Part No. Description Faceplate Assembly Included Weatherproof Back Box Included Retaining Screws Included Standard Security Bit Included Installation and Set Up Guide...

  • Page 7: Connectors, Ports And Switch List

    4.1 IP1500 and IP2500 Series Printed Circuit Board Layout Microphone Connector LED Button Connector Speaker Connector Auxiliary Output N.O. PoE LAN Port The IP1500 and IP1501 Series is solely powered by PoE, 802.3at and af Class 0 upon initialization. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 7 of 67 GU-137-H • •...

  • Page 8: Wiring Diagram - Ip1500 And Ip1501

    IP1500 and IP2500 Series Administrator Guide 4.2 Wiring Diagram IP1500 and IP1501 Series The IP1500 and IP1501 Series has one PoE LAN port for network connectivity and one normally open auxiliary output relay for triggering devices such as a LED beacon/strobe, camera preset acti- vation inputs, gate control or third party controllers. The relay can be programmed to hold the relay closed for the duration of the call, for a specific time period or toggled for a specific time period upon the operator’s request. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 8 of 67 GU-137-H • • • •...

  • Page 9: Wiring Diagram - Ip2500 And Ip2501

    IP1500 and IP2500 Series Administrator Guide 4.3 Wiring Diagram IP2500 and IP2501 Series The IP2500 and IP2501 Series has one PoE LAN port for network connectivity and one normally open auxiliary output relay for triggering devices such as a LED beacon/strobe, camera preset acti- vation inputs, gate control or third party controllers. The relay can be programmed to hold the relay closed for the duration of the call, for a specific time period or toggled for a specific time period upon the operator’s request. The IP2500 and IP2501 Series also has the option of an additional button for non-emergency calls. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 9 of 67 GU-137-H • • •...

  • Page 10: Installation

    5.1 Surface Mount IP1500 Series IP1500 Surface Mount: 4.50”w x 4.50”h x 2.00”d 4.56 1.38 1.80 .15 THRU ALL .28 X 82° 4.56 3.28 Back View Vertical Orientation NOTE: Thread seal must be applied to external case screws. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 10 of 67 GU-137-H • • • •...

  • Page 11: Flush Mount Ip1501

    Administrator Guide 5.00 5.2 Flush Mount IP1501 Series IP1500 Flush Mount: 4.00”w x 5.00”h 1.72 2.16 1.47 3/4" Conduit Thread Bottom View IP1500 Faceplate - Backside Grounding IP1501 Base Faceplate - Backside Grounding Ground lug will be placed on a stud with bare metal on one side and a kepnut holding it in place. The lug used for the 1500 requires a #6 eyelet type lug. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 11 of 67 GU-137-H • • • •...
  • Page 12 • Connect a minimum of CAT 5e cable to the Eth- ernet switch port (PoE LAN) for connectivity to the network. F o u r • Attach the faceplate to the back box with the four - #6 security screws provided. • Connect any auxiliary device to the N.O. aux output 1 NOTE: Thread seal must be applied to the four faceplate security screws. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 12 of 67 GU-137-H • •...

  • Page 13: Surface Mount Ip2500

    • Pull CAT 5e cable through the conduit hole in the rear mounting plate • Connect CAT 5e cable to the Ethernet port on the PCB • Slide the IP2500 Series case down, starting from the top of the rear mounting plate • Replace the two retaining screws NOTE: By design, no main gasket is needed to seal the enclosures. The installer is responsible for sealing all screws with thread seal, as well as applying the proper conduit for a weather-tight seal. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 13 of 67 GU-137-H • •...

  • Page 14: Flush Mount Ip2501

    5.4 Flush Mount IP2501 Series 9.00 IP2501 Series Flush Mount: 9.00”w x 9.00”h 9.00 9.00 3.60 1.75 4.13 Back View Bottom View IP2500 Series Faceplate - Backside Grounding IP2501 Series Base Faceplate - Backside Grounding 3.60 1.75 4.13 Ground lug will be placed on a stud with bare metal on one side and a kepnut holding it in place. The lug used for the 2500 requires a #6 eyelet type lug. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 14 of 67 GU-137-H • • • •...
  • Page 15 • Create the required opening and conduit runs • Pull CAT 5e cable through the conduit hole in the back box • Connect CAT 5e cable to the Ethernet port on the PCB • Attach faceplate to back box Vertical Orientation • Replace the four faceplate screws Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 15 of 67 GU-137-H • •...
  • Page 16 WARNING: Do not operate the equipment in the presence of flammable gasses or fumes. Operating electrical equipment in such an environment constitutes a definite safety hazard. WARNING: If the equipment is used in a manner not specified by Code Blue Corp., the protection provided by the equipment may be impaired. WARNING: Do not perform any services on the unit unless qualified to do so. Do not substitute unauthorized parts or make unauthorized modifications to the unit. WARNING: Properly ground the unit before connecting anything else. Units not properly grounded may result in a safety risk and could be hazardous and may void the warranty. See the grounding technique section for proper ways to ground the unit. WARNING: Do not operate the equipment in a manner not specified by this manual. WARNING: Do not work on equipment or cables during periods of lightning activity. WARNING: Install only in accordance with Local & National Codes of Authorities Having Jurisdiction. (Revised 2010-11-15) 5 Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 16 of 67 GU-137-H • • • •...
  • Page 17 IP1500 and IP2500 Series Administrator Guide Shield Patch Cable Note: Before applying power to the grounded switch, you must use a volt meter to verify there is no voltage difference between the power supply’s negative output terminal and the switch chassis grounding point. If the use of shielded cables is required, it is generally recommended to only connect the shield at one end to prevent ground loops and interfere with low level signals (i.e. thermocouples, RTD, etc.). Cat5e cables manufactured to EIA-568A or 568B specifications are required for use with switches. In the event all Cat5e patch cable distances are short(i.e. all Ethernet devices are located the same local cabinet and/or referenced to the same earth ground), it is permissible to use fully shielded cables terminated to chassis ground at both ends in systems void of low level analog signals. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 17 of 67 GU-137-H • • • •...

  • Page 18: Provisioning The Phone

    6.1 Determine the IP Address All IP1500 and IP2500 Series speakerphones are DHCP by default. A programming video is avail- able at www.codeblue.com/support/how-to-videos. 1. Connect the speakerphone to your network. The LED will flash momentarily and an audible beep will be heard out of the speaker to indicate the OS is loading. The IP1500/2500 speakerphone will acquire IP Network settings from your DHCP server. 2. Check your DHCP lease records or utilize a network scanner such as SoftPerfect’s Network Scanner to match the MAC address of the speakerphone to the correct IP address in your lease table or output of the network scanner. Lease Table and Network Scanner Example Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 18 of 67 GU-137-H • • •...
  • Page 19 2. System Status Screen. A. Current session time before Auto-Logout is executed. B. Clicking Renew will restart the timer to 10 minutes, effectively keeping you logged in. This state helps prevent others from logging in and taking over the session, therefore erasing any unsaved changes made. C. Clicking Logout will log you out of the GUI. D. Network: Displays current IP address, DNS address, DNS Tertiary address, Account 1’s current status and Account 2’s current status. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 19 of 67 GU-137-H • •...
  • Page 20 IP1500 and IP2500 Series Administrator Guide Logging Out Of The System 1. To log out of the speakerphone, simply click on Logout under Session (see far left-hand column). The speakerphone will also log you out automatically after 10 minutes. You will be prompted for confirmation. 2. Click OK to complete the logout process or Cancel to continue configuring your speakerphone. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 20 of 67 GU-137-H • • • •...

  • Page 21: Network Configuration

    1. Click on the Network menu item under Network Setup (see far left-hand column). 2. Under General, click on Static IP for Connection Type. 3. Enter your desired IP settings under Static IP Address. 4. Once you have entered your settings, click on Save Changes. Note that if you have moved your speakerphone to a network your PC cannot access, you will have to configure your PC to access that network before configuration can continue. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 21 of 67 GU-137-H •...
  • Page 22 1. Click on the Network menu item under Network Setup (see far left-hand column). 2. Then click on the VLAN Enabled check box in the VLAN section and select your desired VLAN ID and User Priority. 3. Once you have entered your settings, click on Save Changes. Note that if your PC cannot access the new VLAN, you will have to correct this problem before continuing configuration, as you will lose access to the speakerphone. If you wish to disable VLAN support and cannot reach the speakerphone on its configured VLAN, factory-reset the unit to clear network configuration. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 22 of 67 GU-137-H •...

  • Page 23: Configuring Voip Settings

    IP1500 and IP2500 Series Administrator Guide 6.3 Configuring VoIP Settings The IP1500 and IP2500 Series speakerphones are an advanced VoIP devices capable of connectiv- ity to VoIP systems via SIP and IAX2 protocols. Built-in codecs provide multiple options for commu- nicating with your VoIP system or Code Blue’s ToolVox Media Gateway. STUN server capabilities are also built in for helping traverse firewalls when connecting the unit outside of the hosting net- work. Configuring VoIP Accounts The speakerphone can register to VoIP systems using either the SIP or IAX protocols, and has the ability to register to two separate VoIP systems simultaneously to provide redundancy. Each of the speakerphone’s two accounts, available under VoIP Setup as Account 1 and Account 2, can be configured as either SIP or IAX, subject to the limitation that you can only have one of the two accounts configured as IAX. If you wish to use only one account, set Account 2 to Disabled. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 23 of 67 GU-137-H • • • •...
  • Page 24 Note that the username is used for authentication only and need not match the Username/Number field if the VoIP system does not expect it to. • VLAN user priorities can be adjusted for SIP and RTP audio. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 24 of 67 GU-137-H •...
  • Page 25 • For Username and Password, set the username and password the speakerphone will use to authenticate to the domain and outbound proxy. Note that the username is used for authentication only and need not match the Username/Number field if the VoIP system does not expect it to. • For Registration Lifetime, enter the time in seconds the speakerphone will request that its registration be valid for. The speakerphone will automatically re-register before this time period expires. • You can adjust the DTMF Threshhold value if you have difficulties with the speakerphoneactivating in-call commands when no DTMF is present. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 25 of 67 GU-137-H • • • •...
  • Page 26 • To add codecs to the Preferred list, highlight them in the Available list and click Add. • To remove codecs from the Preferred list, highlight them and click Remove. • To change the order preferred codecs are offered, highlight them and click either Move Up or Move Down to reorganize them. Note that some codecs corrupt DTMF tones, e.g. G.729. If RFC2833 out-of-band DTMF signaling is not in use, be sure to configure your codecs appropriately or you may not be able to use in-call com- mands. Be sure to test your configuration to make sure all features are available. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 26 of 67 GU-137-H •...
  • Page 27 IP1500 and IP2500 Series Administrator Guide Configuring Advanced Settings The speakerphone can be configured to utilize a STUN server for transversal of firewall devices for the setup of a VoIP call. 1. Click on Advanced under VoIP Setup (see far left-hand column) to configure the STUN server IP address and Port. 2. Upon completion, click Save Changes. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 27 of 67 GU-137-H • • • •...

  • Page 28: Configuring The System Settings

    • Administrative Logon Credentials • Syslog Service Reporting • Secure HTTP Server • Date and Time • Upgrade Firmware Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 28 of 67 GU-137-H •...
  • Page 29 • The speakerphone can send RFC 5424 Syslog messages to a Syslog server by specifying it in the Syslog section. Note that Syslog messages are only useful for advanced troubleshooting and are not intended for general monitoring. • A new private key and certificate can be uploaded to the speakerphone’s Secure HTTP Server if you do not wish to use the system’s built-in key and certificate. The key should be PKCS#8, DER-formatted and the certificate X.509, DER-formatted. When you are finished making changes, click Save Changes. You can also reboot the device direct- ly from this page by clicking Reboot Now. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 29 of 67 GU-137-H • • • •...
  • Page 30 1. Clicking Date/Time under System (see far left-hand column). Under the Set Date & Time section, you can manually set the Date, Time, Daylight Savings (if applicable) and Time Zone. 2. To automatically synchronize with an NTP (Network Time Protocol) server, check Enabled and enter the IP or URL of the NTP server (i.e. Server Address). 3. Click Save Changes. If the “Apply Now” box doesn’t appear once saved, move to the administration section and use the “Reboot” button. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 30 of 67 GU-137-H • •...
  • Page 31 1. Select Upgrade Firmware under System (see far left hand column). 2. Click Browse (or Select File) and select the appropriate firmware file. 3. Click the Upgrade button. 4. The speakerphone will update, automatically back up the new firmware and reboot. Once this is complete, your new firmware will be in use and should be displayed next to Current Version. Note: Firmware version is also reported in the Administration section. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 31 of 67 GU-137-H •...

  • Page 32: Configuring System Options And Scripts

    6.5 Configuring System Options and Scripts The speakerphone has advanced configuration settings, which allow for complete control of the hardware and how the system performs. A memory capacity of 1 MB provides for multiple phone number and recorded message capabilities. Incoming call routing, SNMP and advanced diagnostics enhanced with advanced scripting capabilities provide for flexible configurations. Batch Configuration The speakerphone can be configured from a TFTP server, e.g. UPD. 1. Click on Batch Configuration under Code Blue (see far left-hand column). 2. Enter the TFTP Server IP address and TFTP Server Port. 3. Click on Fetch Configuration to pull the configuration files from your TFTP server. 4. Click on Verify Integrity to validate the configuration files are suitable for use. If you are not offered the change to “Apply Now”, move to the Administration dialog and manually click on the “Reboot” button. This functionality can be used in lieu of UPD’s program functionality to have the speakerphone pull its configuration instead of having it pushed from UPD.
  • Page 33 IP1500 and IP2500 Series Administrator Guide Entering Phone Numbers The speakerphone number configuration is made by: 1. Clicking Numbers under Code Blue (see far left-hand column). 2. Enter the extension (i.e. SIP account, user extension) number. Choose which account this extension number will be related to. Enter a description for this extension. See account reference on page 15. 3. Select the green plus sign to add the number. 4. To delete a number, simply click the red X. 5. Select the green check mark when prompted Are you sure?
  • Page 34 IP1500 and IP2500 Series Administrator Guide Recordings Administration The speakerphone recording configuration is made by: 1. Selecting Recordings under Code Blue (see far left-hand column). 2. Click on Select recording file and choose the file you wish to upload to the speakerphone. Click Open. 3. Enter the Description within the Description Field. 4. Click on the green plus sign to add the recording and wait for it to finish. During the upload process the screen will display Uploading file… At this point do not refresh the page or click away from the page or the file will not be uploaded. Once the file upload is complete you will see Download Recording and a new line for uploading additional recordings.
  • Page 35 IP1500 and IP2500 Series Administrator Guide Hardware Settings The speakerphone hardware settings are configured by: 1. Selecting Hardware Settings under Code Blue (see far left-hand column). 2. Select the appropriate Button Count, Keypad Available settings under the Interface section. 3. Checking Aux Output 1 will enable the aux output relay. By default, the port is set to enable (Toggle State) when used in an Action Script. When Momentary toggle choice has been selected, the called party now has the ability to activate the aux output remotely for the time period chosen via DTMF tones from their phones keypad. Note: Momentary toggle is intended for remote control use by the called party. It’s important to understand that scripted use of the aux output not be used on any aux output port that has been selected to act in the momentary (remote control aspect) toggle function. Also it is not recommended to use the General Settings > Incoming Calls > Aux Output 1 Enable on Incoming Call check box.
  • Page 36 IP1500 and IP2500 Series Administrator Guide General Settings The IP1500/2500 speakerphone general configuration can be accessed by: 1. Clicking on General Settings under Code Blue (see far left-hand column). 2. In this section you can select how many rings the speakerphone will wait before answering an incoming call. 3. Click the down arrow next to Answer In to change settings. 4. The Aux Output 1 check box, when checked, will enable the Aux Output 1 on incoming call and is disabled when incoming call is terminated.
  • Page 37 Diagnostic Settings When using remote monitoring services, for example SNMP Server service or Code Blue’s ToolVox Server w/UPD application, the speakerphone will send SNMP traps or use the “Action Scripts” to generate calls to a monitoring service and play pre-recorded messages as a notification an issue has been detected. SCRIPTING BASIC CALL The speakerphone has GUI interface for building scripts. Scripting can consist of a single action or combination of actions related to a button press or Auxiliary Output Trigger alone. • Click on Action Scripts under Code Blue (see far left-hand column) to program the action scripts you wish the unit to perform during button activa- tion or diagnostic condition. • To program, select a Button or Diagnostic condition from the option list by clicking on the down arrow across from Script for: For this example select Button #1 Pressed.
  • Page 38 1. For example, use “Button #1 Pressed” as seen in the example “Basic Call”. 2. Instead of choosing “Place Call,” select “Control Aux Output”. 3. By default, the Auxiliary 1 is presented (but note only those Aux Outputs selected in Hardware Settings will be available in this list). (Continued on next page) Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 38 of 67 GU-137-H •...
  • Page 39 Combining Multiple Actions in One “Script -- Advance Programming” The following example would be the most common configuration deployed. 1. Using Action Scripts > Script for: “Button #1 Pressed”. Add the following as seen in the example: A. Control Aux Output – Enable B. Place Call – with messages for Calling party and Called Party C. Control Aux Output – Disable 2. The Script should look like this: Click Save Script when finished. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 39 of 67 GU-137-H • •...
  • Page 40 Placing a Call is where the administrator sets up which numbers will be attempted and the order. The administrator could choose multiple numbers stored in “Numbers” or the same number can be repeated many times. “If not answered, then” Call. Select additional numbers to be dialed. Dialing/Answer Timeout: The default time is 60 seconds and can be stepped down to as little as five seconds, before the call attempt times out. Maximum Call Duration: The default time is 600 seconds (10 minutes). Duration range 0001 to 9999 seconds (1 second up to 166.65 minutes). Thirty seconds before the timer exhausts an audible tone will play to notify both parties the call is about to terminate, unless the timer is disabled through a During call Command (DTMF tone 3). While Dialing: Standard Ringback is the default setting. Other choices: A message can be set to play to the person at the IP1500/2500 and/or Do Nothing, until the call is connected. (Continued on next page) Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 40 of 67 GU-137-H • • • •...
  • Page 41 DTMF tone commands from the Called Parties control. Control AUX Output • Aux Outputs can be activated and deactivated throughout a Script. • Aux Outputs can also be set to activate on incoming answered calls. • It is strongly advised that when this feature is used no other configurations are enabled for an Aux Output with Momentary Toggle selected in Hardware Settings. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 41 of 67 GU-137-H •...
  • Page 42 “if not answered then call second number”. Use outcomes dependent on the network: 1. If server 1 is considered registered and responds, the call goes through to server 1 immediately. 2. If server 1 is considered registered and unresponsive, it will be tried for the time listed in Dialing/Answer timeout, but no more than 30 seconds; then server 2 will be tried. 3. If server 1 is not considered registered, server 1 will be skipped and server 2 will be tried immediately. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 42 of 67 GU-137-H • •...
  • Page 43 Aux Output Momentary Toggle is best used for remote control operations and should not be com- bined with Scripted Timed Aux Output timers or Incoming Calls > Aux Output > Enable when an Incoming Call is active. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186...
  • Page 44 IP1500 and IP2500 Series Administrator Guide Configuring Diagnostics Diagnostic Settings The speakerphone diagnostic settings are configured by: • Selecting Diagnostic Settings in the Code Blue Configuration. • Click the Enable check box. • Input the SNMP Server IP address and SNMP Server Port number to monitor the speakerphone with an SNMP management software or with Code Blue’s ToolVox Gateway, with...

  • Page 45: Cli (Command Line Interface)

    You can type “help” to see a list of available commands. The most commonly used: Format c: codeblue – Using this command, you format the phone and return it to factory default. This command must then be followed up with a reboot. Reboot – Make the phone reboot. Ping IP Address or Domain Name – Ping the IP PBX to see if the phone can reach its registrar. Button 1 – Select button 1-4 and initiate a button push remotely. This is very handy for re- mote testing. Button 1 is the red button. Button 2 is the black button if equipped. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 45 of 67 GU-137-H • • •...

  • Page 46: In-Call Commands

    Deactivate Call Timer Deactivates the Maximum call duration timer setting in the operational script currently running Activate/Deactivate Auxiliary 1 Toggle Auxiliary 1 state; activate or deactivate Mic Volume Up Increase the microphone gain; used to increase the Called party volume Mic Volume Down Decrease the microphone gain; used to decrease the Called party volume Speaker Volume Up Increase the speaker volume; used to increase the Calling party volume Speaker Volume Down Decrease the speaker volume; used to decrease the Calling party volume Note: Some VoIP codecs do not fully support DTMF Tone signally and may not function as intended. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 46 of 67 GU-137-H • • • •...

  • Page 47: Factory Reset

    • Short the appropriate 2 pins together for short or long reset (see pic below) • Plug the RJ 45 back into the PoE switch port • Upon hearing two short beeps, unit has been reset • Wait 10 seconds for phone to reboot • Unplug power source • Remove the jumper and reconnect the buttons • Reconnect 7 pin harness • Reconnect PoE The Reset is now complete. (Continued on next page) Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 47 of 67 GU-137-H • • •...
  • Page 48 2nd Method: If you have telnet access to the unit, you can default the unit through the command line. • Using Windows Telnet Open <IP Address> <port> • Enter Username: admin and Password: admin • At the prompt, type format c: codeblue • After successfully formatting the phone, type reboot Code Blue Technical Support: 800-205-7186 Technical support hours are from 8 a.m. to 5 p.m., Monday through Friday Eastern Standard Time Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 48 of 67 GU-137-H •...

  • Page 49: Compatibility

    IP1500 and IP2500 Series Administrator Guide 10 Compatibility The speakerphone is a SIP version 2.0 (RFC3261) device and is compatible with IP Gateways and PBXs that can register third party SIP devices to them. You must verify that the IP PBX you are registering the speakerphone to can handle third party SIP devices whether through licensing and/or Hardware add-ons. Some examples of mainstream IP PBXs the speakerphone has registered to as a third party SIP device are: Asterisk Cisco Call Manager and many others… Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 49 of 67 GU-137-H • • • •...

  • Page 50: Configuring For Cisco Unified Communications Manager 9

    1. Log in to the IP1500/2500/5000 via its web interface. The default username and password are admin and admin. 2. Select Account 1. 3. For VoIP Protocol, select SIP & RTP. 4. Under SIP Configuration, for Username/Number, enter the directory number you assigned earlier. 5. For Display Name, enter caller ID text. 6. For Domain, enter the hostname or IP address of the CUCM node you wish to register this account to. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 50 of 67 GU-137-H • • •...

  • Page 51: Other Settings

    Secure Profile. C lick the Copy icon. 3. Check Enable Digest Authentication. 4. Change the Name and Description to Code Blue IP1500-2500-5000 Profile. 5. Click Save. Configure End Users For each IP5000 device, configure a new end user for SIP authentication. 1. Navigate to User Management > End User. 2. Click Add New. 3. For the User ID, enter the hexadecimal version of the MAC address; e.g. 00:50:C2:17:7B:E8 Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 51 of 67 GU-137-H • •...
  • Page 52 2. Click Add New. 3. For Phone Type, select Third-party SIP Device (Basic). 4. Enter the MAC Address of the phone in hexadecimal format; e.g. 00:50:C2:17:7B:E8 would become 0050c2177be8. 5. For Device Pool, select Default (or some other locally-configured device pool). 6. For Phone Button Template, select Third-party SIP Device (Basic). 7. For Calling Search Space, select the calling search space the IP1500/2500 is to use. 8. For Device Security Profile, select Code Blue IP1500-2500-5000 Profile. 9. For SIP Profile, select Standard SIP Profile. 10. For Digest User, select the end user matching the MAC address of the phone, or the alter nate user ID you created when you were configuring the end user. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 52 of 67 GU-137-H • • • •...
  • Page 53 16. If you wish to return a busy signal for silent monitoring if the IP1500/2500/5000 is in use, disable Call Waiting: under Multiple Call/Call Waiting Settings, For both Maximum Number of Calls and Busy Trigger, enter 1. 17. Click Save. Configuring Phones and Directory Numbers for Secondary Accounts If you are going to use the IP1500/2500/5000’s secondary account functionality, repeat the above process with a local-use-only MAC address as outlined in Configuring End Users for Secondary Ac- counts, and specify a distinct directory number. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 53 of 67 GU-137-H • • • •...

  • Page 54: Avaya Ip Office Integration Guide

    • SIP Device Licensing for 3rd Party IP Endpoints • Network access to the IP Office Manager, IP1500/2500/5000 Series Phones and all network services (SIP, HTTP, FTP, RTP/SRTP) IP Office Manager Basic Configuration Basic instructions for integrating IP1500/2500/5000 Series Phones with an Avaya IP Office R7 Manager are included. Advanced setup of IP Office Manager features is outside the scope of this document. 1. Using IP Office R7 Manager, connect to the IP Office Control Unit. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 54 of 67 GU-137-H •...
  • Page 55 IP1500 and IP2500 Series Administrator Guide 2. Log in to Avaya IP Office Manager: IP1500/2500/5000 3. SIP Extension Support is required for integration. Select System > LAN1 (or LAN2) > VoIP in IP Office Manager: Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 55 of 67 GU-137-H • • •...
  • Page 56 4. Check that is enabled. SIP Registrar 5. Select the sub-tab. Domain Name, 6. In enter the Fully Qualified Domain Name (FQDN) or the IP ad dress associated with the correct LAN port on the IP Office Control Unit. Deselect Auto-create Extn/User. Click Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 56 of 67 GU-137-H • • • •...
  • Page 57 Base Extension: IP1500/2500/5000 Series • This is the extension used to call the Phone Force Authorization: IP1500/2500/5000 • Select to force authentication of the Series Phone Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 57 of 67 GU-137-H • • • •...
  • Page 58 More information on audio codecs can be found in the Phone Guides DTMF Support to RFC2833. . Set IP1500/2500/5000 Series Phone Each should have a unique User. Right click User New. and select Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 58 of 67 GU-137-H • • •...
  • Page 59 Call Settings Call Select the tab and then the sub-tab. Disable Waiting On Answer Call Waiting on Hold . Call waiting is not supported on IP1500/2500/5000 Series Phone Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 59 of 67 GU-137-H • •...
  • Page 60 Select the sub-tab. In the field enter a password to be IP1500/2500/5000 Series Phone used by the for authentication. Avaya IP Office will only accept numbers in this field. IP1500/2500/5000 Series Phones If adding multiple , repeat Steps 7-13 for each device. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 60 of 67 GU-137-H • • • •...

  • Page 61: Using The Ip1500 And Ip2500 Speakerphones

    Button #2, INFO or CALL buttons are typically utilized for placing informational calls. Any action other than Button #1 activation is consider Non-Priority calling and commonly utilized for director service, student/employee escort requests, gate entry, guest services and similar requests. The speakerphone’s Auxiliary Output is typically utilized for activating Code Blue’s LED Beacon/ Strobe, and can be used as a normally open (N.O.) dry contact closure (see spec for relay ratings) used, for example, to activate centralized building/security management equipment. Incoming calls: The speakerphone auto-answers an incoming call. (Based on the settings config- ured under General Settings in General Configuration > Incoming Calls > Answer in Immedi- ately or after a number of rings.) Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 61 of 67 GU-137-H • •...

  • Page 62: Troubleshooting The Ip1500 And Ip2500 Speakerphone

    DHCP - The speakerphone is set up for DHCP by default. If you cannot determine the IP address of your speakerphone, contact your network administrator. Account - Ensure your SIP or IAX2 account is set up correctly. Account username and password must match the account credentials on your VoIP system. This is the most common mistake with setting up SIP accounts. Codec - Ensure your codec settings on your VoIP system match the IPspeakerphone codec set- tings. Firewall - Firewalls commonly block or partially block VoIP calls. Check with your network adminis- trator if you cannot communicate with your speakerphone from behind a firewall. Contact information for Code Blue’s Technical Services and Support staff can be located at the end of this Guide if you need further assistance troubleshooting your speakerphone. Depending on your issue, a firmware upgrade may be needed. Note: If you do not have a DHCP server running, use a standard home/wireless router and plug your speakerphone and laptop into the same router. Once you know the IP Address, you can browse to it via your web browser. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 62 of 67 GU-137-H • • • •...

  • Page 63: Technical Specifications

    » Multiple and repeating during call placed For IP2500 Only » Multiple and repeating during call » Two highly visible LED indicators for received ADA compliance for hearing impaired » Message playback during a call via » Optional dual button faceplate DTMF commands • In-Call commands via DTMF: Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 63 of 67 GU-137-H • • • •...
  • Page 64 “OFF” >5 MOhms Make Pulse Time: 125-300 mSEC Surface Deflection: 1 micron - activation Button Temperature : -40°C to +85°C (-40°F to 185°F) Functional Life: >50 million activations Functional in Freezing Rain: Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 64 of 67 GU-137-H • • • •...

  • Page 65: Regulatory

    EN 61000-4-11:2004 EN 61000-3-2:2006+A1:2007 EN 61000-3-3:2008 USA: CFR 47, Part 15 CANADA: ICES-003e 14.1 ETL Required Labeling The IP1500 and IP2500 Series of full duplex VoIP speakerphones are labeled in accordance with the UL 2017 standard. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 65 of 67 GU-137-H • •...

  • Page 66: Warranty

    IP1500 and IP2500 Series Administrator Guide 17 Warranty Code Blue Corporation provides a limited warranty on this product. Refer to your sales agreement to establish the terms. In addition, Code Blue’s standard warranty language, as well as information regarding support for this product while under warranty, is available at www.codeblue.com/support. Notice: Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. Information is subject to change. Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 66 of 67 GU-137-H • • • •...

  • Page 67: Technical Services And Support

    Administrator Guide 18 Technical Services and Support For additional support, please feel free to contact Code Blue’s Technical Services and Support Staff at ts@codeblue.com or (800) 205-7186, Opt 3. 8 a.m. to 5 p.m. Monday through Friday Eastern Time Code Blue 259 Hedcor Street Holland, MI 49423 USA 800.205.7186 www.codeblue.com page 67 of 67 GU-137-H •...

This manual is also suitable for:

Ip2501-dIp1501Ip2500-sIp2500-dIp1500

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