Troubleshooting Chart - Etac Xact User Manual

The wheelchair pulls
to one side
The wheelchair is "heavy"
to operate
The wheelchair is "heavy"
to turn
The user brake is not effective
Rear wheels are " loose"
Rear wheels are difficult
to remove/attach
The castor wheels "wobble"
The back is difficult to fold
The wheelchair feels
"awkward"

16. Troubleshooting chart

• Inflate the tyres
• Check that the front forks are mounted correctly
• Check that the rear wheel brackets are mounted correctly
• The user is distributing weight unevenly in the wheelchair
• Propulsion is stronger on one side than the other
• Inflate the tyres
• Check that the rear wheel brackets are mounted correctly
• Clean the castor axles of hair and dirt
• Too much weight over the castor wheels; adjust the wheelchair's
centre of balance
• Inflate the tyres
• Check that the front forks are not too tight
• Clean castor axles of hair and dirt
• Too much weight over the castor wheels; adjust the wheelchair's
centre of balance
• Inflate the tyres
• Adjust the distance between the tyre and the brake
• Adjust length of hub axle
• Lubricate and clean the quick-release, e.g. with bicycle oil
• Adjust length of hub axle
• The front forks have not been tightened sufficiently
• Check that the front forks are mounted correctly
• Too much weight over the castor wheels; adjust the wheelchair's
centre of balance
• Lubricate and clean
• Inflate the tyres
• Check that screws and controls are properly tightened
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Etac / Xact / www.etac.com