Management card and serial control card for servswitch multi (52 pages)
Summary of Contents for Black Box ServSwitch Summit KV1500A
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FEBRUARY 2003 KV1500A KV1501A KV1502A KV1503A...
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No matter how large or small your setup is, no matter how simple or how complex, we’re confident we have a ServSwitch system that’s just right for you. The ServSwitch™ family from Black Box—the one-stop answer for all your video and KVM switching and extension needs! This manual will tell you all about your new ServSwitch™...
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Industrie Canada. TRADEMARKS USED IN THIS MANUAL BLACK BOX and the ServSwitch Summit are trademarks, of Black Box Corporation. Apple and Macintosh are registered trademarks of Apple Computer, Inc. Lexan is a registered trademark of GE.
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EUROPEAN UNION DECLARATION OF CONFORMITY This equipment has been tested and found to comply with the limits for a class A computing device in accordance with the specifications in the European standard EN55022. These limits are designed to provide reasonable protection against harmful interference.
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SERVSWITCH™ SUMMIT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
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12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
Chapter 7. Troubleshooting ... 53 7.1 Calling Black Box ... 53 7.2 Shipping and Packaging ... 53 Appendix A: Group Settings (Access Rights) ... 54 Appendix B: USM Direct Mode ... 55 Appendix C: Using a KV1519A to Access a Local CPU ... 56 Appendix D: Updating the Summit’s Firmware ...
1.1 Basic Installation The Summit and all devices you want to attach to it must be unplugged and powered OFF prior to installation. To install a ServSwitch Summit system with a single Base Unit, take the following steps, referring to Figure 1-1 on the facing page. (For cascaded systems with two or more Base Units, see Chapter 4.
SERVSWITCH™ SUMMIT 1.2 Initial Administrative Testing To verify that an attached computer can be viewed and controlled through the ServSwitch Summit system, take these steps: 1. When you first power ON the ServSwitch Summit Base Unit, an attached USM, and the USM’s attached monitor, a Login Menu will be displayed on the monitor, as shown in Figure 1-2.
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For more information about installing, configuring, operating, and troubleshooting a Summit system, read the rest of this manual. Summit 8x32 No Ch.ID -- -------- ------------ --- 1 01 2 02 3 03 3 03 4 04 5 05 6 06 7 07 8 08 -- -------- ------------ ---...
SERVSWITCH™ SUMMIT 2. Specifications Cable Required: Between Base Units, USMs, and CIMs: Four-pair (eight- Compliance: EMI/RFI radiation: CE; FCC Part 15 Subpart B Class A, EMI/RFI immunity: CE; Electrical safety: UL Standards: VGA, SVGA, XGA, or XGA-2 video; Interfaces: On all units: Proprietary composite of supported On the Base Unit: On the USM: On all CIMs except KV1518A: To computers’...
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RJ-45 female to USMs: KV1500A: (2); KV1501A: (4); KV1502A: (8); KV1503A: (16); RJ-45 female to CIMs: KV1500A and KV1501A: (42); KV1502A: (32); KV1503A: (64); (2) Internal-style micro D68 expansion ports (reserved for future use); (1) DB9 female RS-232 serial admin port for firmware upgrades;...
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Passes testing at 5-55-5 Hz, 0.38 mm, 1 minute per cycle; Base Units and USM: Steel and Lexan Enclosure: CIMs: Injection-molded plastic MTBF (calculated): KV1500A and KV1501A: 117,000 hours; KV1502A: 853,000 hours; KV1503A: 131,000 hours; KV1510A: 813,000 hours; KV1515A: 8,844,000 hours;...
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All other CIMs: 5 VDC from attached keyboard port: Size: KV1500A and KV1501A: 1.75"H x 17.2"W x 10.4"D (4.4 x KV1502A: 1.75"H x 16.7"W x 11.3"D (4.4 x 42.4 x 28.7 cm); KV1503A: 3.5"H x 17.25"W x 10.75"D (8.9 x 43.8 x KV1510A: 1.75"H x 11.4"W x 10.1"D (4.4 x 29 x 25.7 cm);...
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SERVSWITCH™ SUMMIT Size (continued): KV1519A: 1"H x 2.4"W x 3.5"D (2.5 x 6.1 x 8.9 cm), plus Weight: KV1500A: 8.4 lb. (3.8 kg); KV1501A: 8.5 lb. (3.9 kg); KV1502A: 7.4 lb. (3.4 kg); KV1503A: 12 lb. (5.4 kg); KV1510A: 4.3 lb. (2 kg);...
There are a number of Base Unit models that support different numbers of directly attached users and computer CPUs: • Product code KV1500A supports 2 users and 42 CPUs; • KV1501A supports 4 users and 42 CPUs; • KV1502A supports 8 users and 32 CPUs;...
Some useful features of the Summit: • Base Unit available in models to which you can directly attach 2 users and 42 computers (KV1500A), 4 users and 42 computers (KV1501A), 8 users and 32 computers (KV1502A), or 16 users and 64 computers (KV1503A).
3.3 Complete Packages The ServSwitch Summit Base Units come with: • (1) Base Unit; • (2) 20-ft. (6.1-m) CAT5 test cables (replacement product code EYN737MS-0020); • (1) Pair of rackmount brackets and associated screws (replacement product code RMKSM2 for KV1503A, RMKSM1 for all other models); •...
SERVSWITCH™ SUMMIT 3.4 The Summit Illustrated Connectors and power switch on rear panel—see Figure 4-2 LEDs on front panel Figure 3-1. A ServSwitch Summit Base Unit (KV1500A shown). RJ-45 (to Base Unit) HD15 to video port Color-coded 6-pin mini-DINs to keyboard and mouse ports Figure 3-2.
4. Installation and Initial Configuration This chapter includes full instructions for how to install single Base Units or cascades of multiple Base Units. If you want to install a simple Summit system with a single Base Unit, you might be able to do so by following the simplified procedure in Chapter 1.
If you’ll be installing a single ServSwitch Summit Base Unit, keep in mind the maximum numbers of user stations and computer CPUs you can connect: • 2 user stations and 42 CPUs to a KV1500A; • 4 user stations and 42 CPUs to a KV1501A;...
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Figure 4-2. Rear panels of a ServSwitch Summit USM (KV1510A, top) and 8 x 32 Base Unit (KV1502A, bottom) (not shown at the same scale). 3. Initially configure the USM. a. The Login Menu (shown in Figure 4-3) should be displayed on the USM’s attached monitor.
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SERVSWITCH™ SUMMIT Summit 8x32 No Ch.ID -- -------- ------------ --- 1 01 2 02 3 03 3 03 4 04 5 05 6 06 7 07 8 08 -- -------- ------------ --- ScrlLock | Scan | Skip Figure 4-4. The Selection Menu for a KV1502A (shown after a hypothetical basic system configuration is finished).
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b. Plug in and turn ON the CPU. If the CIM is installed and operating properly, the CIM’s green LED will start blinking: once per second while the CIM is idle, more quickly while it’s passing data in either direction. c.
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SERVSWITCH™ SUMMIT - --------------------------- 1 System Configuration 2 User Configuration 3 Channel Configuration 4 User Station Profile 5 Refresh Configurations - --------------------------- ScrlLock | Scan | Skip Figure 4-5. The Administration Menu. Summit 8x32 ChID Name ---- ------------ -- ------- ---- ------------ -- ------- ScrlLock | Scan | Skip Figure 4-6.
4.3 Installing a Cascaded Summit System The ServSwitch Summit’s channel capacity can be easily expanded by installing a cascade of Base Units as shown in Figure 4-7. In a “two-tiered” cascaded system, one or more subsidiary Base Units are connected to the channel ports of a master Base Unit. If you fully populate a second tier, you can add a third tier by connecting additional subsidiary Base Units to the channel ports of Base Units in the second tier.
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SERVSWITCH™ SUMMIT Take these steps to install a cascaded system with multiple Base Units: 1. Connect one end of a CAT5 UTP cable to user port # 1 on the back of the master Base Unit. (If the cascade consists of both 16 x 64 Base Units and other Base Unit models, a 16 x 64 Base Unit must be the master.) Connect the other end of the cable to the RJ-45 CAT5 port on the back of the USM.
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Name column and their types in the Device column: “S242” for a 2 x 42 Base Unit (KV1500A), “S442” for a 4 x 42 Base Unit (KV1501A), “S832” for an 8 x 32 Base Unit (KV1502A), or “S1664”...
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SERVSWITCH™ SUMMIT Summit 16x64 ChID Name ---- ------------ -- ------- ---- ------------ -- ------- ScrlLock | Scan | Skip Figure 4-9. The Channel Configuration Menu for a KV1502A (shown after a hypothetical cascaded system configuration is finished). e. Continue using the up- and down-arrow keys and [PageUp] and [PageDown] keys to move the yellow highlight to the Name field for the channel number where a subsidiary Base Unit is installed and press [Enter].
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Press [Enter] to access the dedicated Selection Menu for that subsidiary Base Unit. Verify that new names appear in the Selection Menu in green. k. If you are configuring a second-tier subsidiary Base Unit, and there are any third-tier Base Units attached to it, repeat steps c through j for a third-tier path.
The Device ID field in the login menu will initially contain the single or master Base Unit’s default device name: “Summit” followed by “2x42” for a KV1500A, “4x42” for a KV1501A, “8x32” for a KV1502A, or “16x64” for a KV1503A. (The administrator can assign it a different name.) The User Port is the number of the...
Once you’ve selected a CPU as described on the following pages, the Summit system will switch to that channel; if you’ve enabled it (see Section 5.3), an “ID Display” (shown in Figure 5-4) will pop up on screen to identify the chosen channel for the number of seconds you’ve set.
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To choose a computer from the Selection Menu, take these steps: 1. Press [F12] to toggle the menu to your desired sort-order view (by channel-ID number or alphabetically by device name). The entry for the channel you currently have selected (if any) will be highlighted and will have a small red arrow to the left of its channel name.
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SERVSWITCH™ SUMMIT In the Selection Menu, each channel’s availability is visually indicated by the following text colors. (For more information about Private Mode, Public View Mode, and PC Share Mode, see “Operation Mode” in Section 6.2.) • Black = No device is connected or the connected device is powered down. •...
5.3 Customizing How the USM Operates for You When the OSUI is active, you can bring up the User Profile Menu, shown in Figure 5-5, by pressing function key [F4]. This menu is for displaying the Summit’s configuration and for setting preferred operating parameters for individual user accounts.
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SERVSWITCH™ SUMMIT 3. If you want to change the value of any of the other fields, use your keyboard keys to select the field you want to edit: Press [Tab] to move forward through the editable fields, [Shift]+[Tab] to move backward, the up- and down-arrow keys to move up and down, and the left- and right-arrow keys to move left and right.
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• ID Display: The ID Display is a small window that can pop up on screen to show you the name and ID of each channel as you switch between them or scan them. You can edit the two fields of this parameter to determine how the system will show you this window: –...
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[Scroll Lock], [Caps Lock], [Num Lock] (the default), left [Shift], left [Alt], and “None” (no Previous Channel Key—disables this function); use any of the arrow keys to switch between them. You can’t select the key that’s currently being used as the hotkey (see the earlier Hotkey entry).
5.4 Keyboard-Controlled OSUI Functions Use the following function keys to access the Summit’s OSUI functions: Press… When you want to… [F1] View the Help Menu (shown in Figure 5-6). [F2] Access the Selection Menu (see Section 5.2) in order to view or select channels or view group IDs or scan rates.
SERVSWITCH™ SUMMIT F1 Help F2 Channel Selection -F12 Sort by Channel/Name F4 User Profile F5 Administrative Functions F6 Toggle Scan On/Off F7 Toggle Skip On/Off F8 Information Screen F9 Logout -Shift+F9 Release Channel F10 Toggle Disp All Ch. On/Off ScrlLock | Scan | Skip 5.5 The Information Menu When the OSUI is active, you can bring up the Information Menu, shown in Figure 5-7, by pressing function key [F8].
6. Administrator Functions This chapter discusses the special On-Screen User Interface (OSUI) functions with which an administrator can configure and operate the ServSwitch™ Summit system, including assigning access rights (discussed in more detail in Appendix A). 6.1 The Administration Menu Administrators can use the Administration Menu to set security classes, maintain user names and privileges, and manage the system configuration, including controlling user access to the Summit system and all connected devices.
Units to have distinctive names, so users can tell them apart. (The system will assign each Base Unit the default name “Summit [users]x[channels]”: each KV1500A will be named “Summit 2x42, each KV1501A “Summit 4x42,” etc.) System Configuration Edit FKey S Esc...
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• Operation Mode: Any of the three ways in which the Summit system handles requests from multiple users for access to the same channel (use the up- and down-arrow keys to switch between them): – Private: A computer or other device on a specific channel can be accessed exclusively by only one user at a time.
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SERVSWITCH™ SUMMIT • P-View Admin Silent: When the Operation Mode is set to “Public View” (see the previous page), the user in control of a computer is normally notified when other users start and stop viewing their channel’s video. However, when P-View Admin Silent is set to “Yes,”...
• Default Login Name Blank: Determines whether the User Name field in the Login Menu (see Section 5.1) will be blank when the menu appears or will contain the default user name (the first available “userxy” name, where “xy” is a two-digit number with leading zeroes—“user01,”...
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SERVSWITCH™ SUMMIT • You can login as a different user by highlighting a user name and pressing “L”. The user name will appear in a Login Menu, prompting you to login. Caution: If you define a new user but login as that user before pressing “S” or doing something else to permanently save that account, the account will exist only as long as you are logged in;...
6.4 Channel Configuration Administrators can use the Channel Configuration Menu, shown in Figures 6-5 and 6-6, to edit or initialize a CIM. You can change the device name, individual scan rate, device type, and group IDs associated with each computer or device. When you save Channel Configuration changes, the Summit system will update each affected CIM as necessary.
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SERVSWITCH™ SUMMIT While the cursor is in the Device column, you can press [Tab] or the right-arrow key to move to the “right end” of this menu (see Figure 6-6) and display devices’ group information: The Group columns display which groups (if any) the device has been assigned to;...
If your monitor is doing too much switching between resolutions (or is taking too long to sync up, if it’s an LCD monitor) when you scan or switch channels on the Summit, you can set a video delay for channel switching at your user station: If...
System Configuration settings will remain in effect. Proceed to reconfigure the Base Unit as necessary. If you lose the admin password, call Black Box Tech Support.
• Package it carefully. We recommend that you use the original container. • If you are returning the unit, make sure you include everything you received with it. Before you ship for return or repair, contact Black Box to get a Return Authorization (RA) number.
SERVSWITCH™ SUMMIT Appendix A: Group Settings If you’d like to assign access rights to users and security levels to computer CPUs in a ServSwitch™ Summit system, you can assign users to user groups with defined rights and CPUs to channel groups with defined accessibility. Each group can have multiple users or CPUs assigned to it.
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APPENDIX A: Group Settings (Access Rights) We recommend that your main system administrators be assigned to the user group 00, which can access all CPUs, and that your assistant administrators be assigned to user groups between 01 and 09. Correspondingly, we recommend that CPUs which all users will need to access, such as application or document servers, be assigned to channel group 00, and that computers which need the most security protection be assigned to channel groups from 10 to 99.
SERVSWITCH™ SUMMIT Appendix B: USM Direct Mode A ServSwitch™ Summit USM set to Direct Mode can be directly connected to a CIM, either temporarily for emergency “crash cart” access or permanently for non- switched extension purposes, without having to go through a Base Unit. To make this kind of “Direct Mode”...
Appendix C: Using a KV1519A to Access a Local CPU If you have a local PC CPU that you want only the user(s) at a certain user station to be able to access, but you want that user station to be able to access the CPUs attached to the ServSwitch Summit system as well, you can do this by inserting a KV1519A dual-access CIM between a USM and a Base Unit, as shown in Figure C-1.
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[Home] key twice in quick succession while the OSUI is on screen. The USM will immediately switch you to the local PC. To return to the Summit system and its switched CPUs, bring up the OSUI by pressing the hotkey twice ([Scroll Lock] is the factory default), then press [F2] to bring up the Selection Menu and access any of the listed computers.
Summit Base Units and USMs. If you need new firmware for your system, Black Box Technical Support will tell you where to get the firmware-distribution file and the Update Utility (both in .zip archives).
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SERVSWITCH™ SUMMIT Figure D-1. The main window of the Update Utility. 4. Select the correct serial port (COM1, COM2, COM3, or COM4) and click on the Activate Port button to initiate communication with the USM. 5. Click on “Load Hex File” and select the USM firmware contained in the firmware-distribution file;...
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The upload typically takes about two minutes. Once the USM successfully finishes receiving the new firmware, it should beep and reset itself automatically. (If the automatic reset doesn’t occur, you can manually reset the USM by cycling power to it—no data loss will occur. If you do so, check the firmware version that the USM reports when you click on “Check Device Information”...
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SERVSWITCH™ SUMMIT 18. Click on “Send to Summit” to begin uploading the new firmware to the Base Unit. Both the PC and the Base Unit need to remain powered on during the transfer, and you should be careful not to disconnect the cable between them. (If either device loses power or the cable comes loose, this will not cause the Base Unit to run with incomplete firmware or any other serious problems, but you will have to restart the upload process from scratch.)
Appendix E: Surface/Rackmounting ServSwitch™ Summit USMs and most Base Units can be mounted in 1U (1.75", 4.4 cm) of vertical space in a standard 19" equipment rack; KV1503A Base Units can be mounted in 2U (3.5", 8.9 cm) of space. To rackmount a Base Unit, use the brackets and screws that came with it;...
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SERVSWITCH™ SUMMIT Figure E-2. Frontward rackmounting of the USM. To mount a USM or Base Unit facing rearward, as shown in Figures E-3 and E-4, take these steps (matching the step numbers to the numbers in the figures): 1. Secure the cable-support bar to the front end of the side brackets, near the side brackets’...
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APPENDIX E: Surface/Rackmounting Figure E-3. Rearward rackmounting of the Base Unit (1U model shown). Figure E-4. Rearward rackmounting of the USM.
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SERVSWITCH™ SUMMIT The USM also comes with a plate that you can use to mount the USM on a flat vertical or horizontal surface. (If you lose or damage this plate, replace it with an RMKSM0 kit—the final character in the product code is a zero, not the letter “O”.) To surface-mount a USM with this plate, take these steps: 1.
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APPENDIX E: Surface/Rackmounting Figure E-5. Temporarily attaching the plate to a surface. Figure E-6. Permanently attaching the plate to a surface. Figure E-7. Attaching the USM to the plate.
SERVSWITCH™ SUMMIT Appendix F: CAT5 Cable Guidelines Use only straight-through-pinned four-pair (eight-wire) Category 5 unshielded twisted pair (UTP) cables, terminated with standard RJ-45 plugs, for the CAT5 cabling links in your ServSwitch™ Summit system. We recommend CAT5 patch cables such as product code EYN737MS and/or CAT5 bulk cable such as our EYN840A.
APPENDIX G: Using the RS-232 Serial CIM (KV1518A) Appendix G: Using the RS-232 Serial CIM (KV1518A) G.1 Introduction to the KV1518A If you want to use your ServSwitch™ Summit system to access a CPU or other device through an RS-232 port, attach one of our RS-232 serial CIMs (product code KV1518A) to the device’s serial port as described in Section G.2 of this Appendix.
• DB25 female DCE (many external modems, muxes): BC00703 for a 6-ft. (1.8-m) cable. If the device has some other type of serial port, call Black Box Technical Support. 2. If you need temporary “crash cart” access or permanent local control, you can attach a local user station (consisting of a keyboard and VGA monitor only) to the KV1518A.
APPENDIX G: Using the RS-232 Serial CIM (KV1518A) 4. Plug the KV1518A’s power supply into the KV1518A and a working AC outlet. If the KV1518A and its power supply are installed and operating properly, the KV1518A’s green LED will start blinking: once per second while the CIM is idle, more quickly while it’s passing data in either direction.
• [Alt] + [F2]: Displays the Setup screen shown in Figure G-4. • [Alt] + [F3}: Displays the Set Up Programmable Keys screen shown in Figure G-5. • [Alt] + [F4]: Switch to Buffer Edit Mode, as shown in Figure G-2. G.3.3 B UFFER The KV1518A stores the most recent eight pages of data from the attached ASCII device in a circular buffer.
SERVSWITCH™ SUMMIT G.5 Troubleshooting the KV1518A If you don’t get a device prompt: 1. If the KV1518A’s screen is displayed on your monitor with the top and bottom help windows, make sure that it indicates “On Line” status. If not, press [Esc] to return to On-Line Mode.
APPENDIX H: Emulating Sun Keys with a PS/2 Keyboard Appendix H: Emulating Sun Keys with a PS/2 Keyboard We recommend that you use a Sun keyboard and mouse at your user stations if there are any Sun CPUs in your ServSwitch™ Summit system. If you must use a PS/2 keyboard to control a Sun CPU attached to your Summit system, the Summit is able to perform some keyboard emulation.