Related Manuals for ITS Telecom ITS-10.3HPi
Summary of Contents for ITS Telecom ITS-10.3HPi
- Page 1 INVERTER SWIMMING POOL HEAT PUMP Installation & Instruction Manual Models: ITS-10.3HPi, ITS-12.8HPi, ITS-14.5HPi, ITS-18.7HPi ITS-Inverter Pool Heat Pump 2024 - V1.3...
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Page 2: Table Of Contents
CONTENTS 1. Introduction ................................3 2. Specifications ................................5 3. Installation ................................7 3.1 Installation diagram ..............................7 3.2 Installation Location ..............................7 3.3 Swimming Pool Heat Pumps Plumbing ........................8 3.4 Swimming Pool Heat Pumps Electrical Wiring ......................8 3.5 Electrical power cable requirement and breaker size .................... -
Page 3: Introduction
1. Introduction Thank you for buying an ITS high-performance heat pump. We would like to ensure you that you have made the right decision and would like to wish you years of heated water fun and savings. Please be sure to read this manual to familiarize yourself with the technology and operation principles. Keep it in a safe place for future reference. - Page 4 1.4 Basic operating logic The unit is equipped with a state-of-the-art micro controller running complex software that monitors and manages the operation of the unit. The unit has a "heating", "cooling" and "pump" mode. If for example the desired pool temperature (set point temperature) is 28℃ and the pool is currently 15℃, the heat pump will heat the pool to 28℃...
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Page 5: Specifications
2. Specifications 2.1 Performance data Note: The data in the performance table are for reference only, the exact data are on the nameplate. Model number: ITS-10.3HPi ITS-12.8HPi ITS-14.5HPi ITS-18.7HPi Power supply 208～230V 1～ 50/60Hz Heat pump type (Swimming pool heat pump) - Page 6 2.2 Dimensions P a g e 6 | 30 ITS-Inverter Pool Heat Pump R32a 2024 - V1.3...
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Page 7: Installation
3. Installation 3.1 Installation diagram The above diagram shows a typical pool heat pump installation. As can be seen from the diagram the pool heat pump piping connections are made downstream from the pool pump and filter but upstream from chemical dosing equipment like a chlorinator. -
Page 8: Swimming Pool Heat Pumps Plumbing
(Refer to page31) 3.5 Electrical power cable requirement and breaker size Model Max Current Phase line (>25m) Phase line (>50m) Earth Leakage Please Note ITS-10.3HPi 11.0A Calculations for heat 2x2.5mm² 2x4.0mm² 25mA ITS-12.8HPi 13.0A pump ONLY! Less than 0.1sec... -
Page 9: Initial Startup Of The Unit
3.6 Initial startup of the Unit Note: In order for the unit to heat the pool or spa, the filter pump must be running to circulate water through the heat exchanger. Startup procedure - After the installation is completed, you should follow these steps: 1. -
Page 10: Operating Instructions
4. Operating instructions 4.1 Interface display 4.2 Display Keys Key symbols Designation Function Adjustment Buttons Adjusting settings & parameters Menu Buttons Entering & Quitting menus Confirm Button Confirming settings Clock/Timer Clock Button Adjusting clock & timers Turning system on & off ON/OFF Button (Green light will be on if ON) P a g e... -
Page 11: Display Icon Descriptions
4.3 Display Icon descriptions Symbols Designation Function Heating mode Visible when in Heating Mode Cooling mode Visible when in Cooling Mode Visible when in Pump Only Mode Pump mode OFF Icon Visible when OFF (Manual & Timer OFF) Silence Function Flashing when Silent Mode activated Boost Function Flashing when Boost Mode activated... -
Page 12: Function Short Cuts
4.4 Function short cuts Key combinations Designation Function Installation Settings Adjusting settings & parameters Press 3sec Query unit operating Entering & Quitting menus parameters Press 3sec Factory reset Restore unit settings to factory default Press 10sec WIFI Activation Activate WIFI function to connect to App Press 3sec Reset WIFI Removes all saved WIF settings... -
Page 13: Operating Modes
4.7 Operating modes Modes 4.7.1 Heating Mode Cooling Mode Pump Mode Note: Only corresponding symbol will display for selected Mode. “Pump Mode” only pump circulation allowed Changing the mode can be done from the main screen. 4.7.2 On main screen press and use &... -
Page 14: Setting The Timers For Functions
4.9 Setting the timers for functions There are four (4) point timers. This can be set up for unit ON/OFF, Boost Mode ON/OFF, Pump only ON/OFF & Silent Mode ON/OFF On the main screen press to enter timer interface (Right side of screen) &... -
Page 15: Wifi Setup
5. WIFI setup 5.1 Download & App installation 5.1.1 Visit Android App Store or iPhone Store and search for “iLetComfort App”. 5.1.2 Accept terms & conditions and select “Agree” 5.1.3 Enter “its” into brand name selection, select “OK” 5.1.4 Select region “South Africa” and confirm region change. 5.1.5 Allow “Bluetooth”... - Page 16 5.2 Signup/Login account 5.2.1 Open “Comfort Home App”, select below option for login/sign up 5.2.1.1 New “Sign up Now” 5.2.1.2 Log in with “Facebook Link” 5.2.1.3 Login if you have registered with “Comfort Home App” 5.3 Create new account 5.3.1 Select “Sign up” top right of screen 5.3.2 Enter email &...
- Page 17 5.4 Add new heat pump 5.4.1 Select “Add Device” or symbol top right corner from “Home Screen” 5.4.2 Read instructions and select “I am Ready” 5.4.3 Select Heat Pump Water Heater below “Manually add device” 5.4.4 Select “Swimming pool heat pump” 5.4.5 Enter your WI-FI router (2.4gHz) with password and select “Save”...
- Page 18 5.4.8 5.4.9 5.4.10 5.4.10 5.4.11 5.4.12 5.4.10 5.5 Device modes ITS heat pumps have three (3) operating modes - Cooling - Heating - Pump only (Filter pump connected/controlled by heat pump) P a g e 18 | 30 ITS-Inverter Pool Heat Pump R32a 2024 - V1.3...
- Page 19 5.6 Setting timers & functions With Comfort Home App you can setup very specific schedules Timers Daily cycle timing Weekly cycle timing Functions Silent Mode Boost 5.7 Boost mode Boost mode can be activated manually from the main heat pump interface as displayed on left. Unit will run at max power Boost mode can also be set up from the “Daily (5.9.4) &...
- Page 20 5.9 Daily cycle timing setup 5.9.1 Select heat pump on “My devices” screen 5.9.2 Select “Weekly Cycle Timing tab” on main interface screen 5.9.3 Select “Daily cycle timing” on screen 5.9.4 Select “Daily cycle timing” again on next screen 5.9.5 Select “Add an agenda” 5.9.6 Follow steps in setting up timing slot &...
- Page 21 5.10 Weekly cycle timing Select heat pump on “My devices” screen 5.10.1 5.10.2 Select “Weekly Cycle Timing tab” on main interface screen Select “Weekly cycle timing” on screen 5.10.3 Select day of the week 5.10.4 Select “Add an agenda” 5.10.5 Follow steps in setting up timing slot &...
- Page 22 5.11 Multiple phones/Heat pump sharing Select “My” bottom right 5.11.1 Select “Devices” 5.11.2 Select heat pump to be shared menu dots 5.11.3 Select “Share device” 5.11.4 QR code will appear 5.11.5 Open app on second phone and select “QR Scan” top right 5.11.6 Scan QR code on main phone 5.11.7...
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Page 23: Troubleshooting
6. Troubleshooting 6.1 Make sure that you are connecting to a 2.4GHZ WIFI network, not a 5GHZ WIFI network. If you are unsure, contact your ISP. 6.2 Make sure you are not connecting to a Wi-Fi booster/extender, connection must be directly to the WIFI main router 6.3 Check signal strength between the Heat Pump/WIFI dongle &... -
Page 24: Inverter Board Fault Code Table
8. Inverter board fault code table Malfunction / protection Solutions Error code 1. Restart the unit Communication failure 2. Power off the unit, unplug and plug the cable of display, and then power on. 3. If all the above checks are ok, the fault still exists, please contact the installer or retailer. 1. - Page 25 9.2 Advanced rust protection For installations near to the ocean (20-50km radius) and in other corrosive air environments the heat pump should be coated with an ITS approved anti-corrosion coating. For more information on one of these products please visit: www.bluchem.co.za. Please note that even an anti-corrosion coated unit must be washed every few months with an appropriate cleaning agent to remove salt buildup etc.
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Page 26: Control Boards
10. Control Boards 10.1 Main Control Board Code Assembly unit Code Assembly unit Power input port from Main control board (CN1) Port for communication with wire controller AB (CN29) Port for communication with Inverter module (CN43) Port for transformer output (CN28) Port for flow remote switch (CN15) Port for Central Control Monitor (CN19) Port for flow switch (CN16) - Page 27 10.2 Inverter Drive Board Code Assembly unit Code Assembly unit Compressor connection port U Port for communication with main control board (CN10) Compressor connection port V Input port L for rectifier bridge (CN1) Compressor connection port W Input port N for rectifier bridge (CN2) Port for fan (CN32) Power supply port to Main control board (CN13) 10.3 External pump control...
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Page 28: Warranty
11. Warranty WARRANTY POLICY FOR ITS POOL HEAT PUMPS Models: ITS-10.3HPi, ITS-12.8HPi, ITS-14.5HPi, ITS-18.7HPi CONGRATULATIONS ON BUYING AN ITS HEAT PUMPS PRODUCT! WE ARE CONFIDENT THAT OUR PRODUCTS WILL PROVIDE MANY YEARS OF TROUBLE-FREE SERVICE. WARRANTEE TERMS AND CONDITIONS Subject to the stated terms and conditions, warranty is given to the purchaser in respect of the ITS Heat Pump, Model No and Serial No. as listed on the back of this from date of installation. - Page 29 18. Should repairs become necessary DURING THE WARRANTY PERIOD, please phone the installation dealer as noted on the back of this warranty card. 19. Parts and warranty details: Evaporator – 5 Year warranty (Part only) Fan motor – 3 Year warranty (Part only) Compressor –...
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Page 30: Service Record
12. Service Record All ITS Heat Pumps to be serviced and repaired by accredited and approved service agent Contact ITS Heat Pumps to confirm Servicing agent in your area PTA: 012 661 3678 CPT: 021 854 5290 P a g e 30 | 30 ITS-Inverter Pool Heat Pump R32a 2024 - V1.3...
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