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US
i12
www.iscooterglobal.com
www.facebook.com/iScooterGlobal
support@iscooterglobal.com

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Do you have a question about the i12 and is the answer not in the manual?

Questions and answers

Debbie Cook
January 30, 2025

Can i connect my scooter to the isooter app?

Devin Hicks
March 25, 2025

Scooter turns on and brakes and lights work, but scooter won't go.

1 comments:
Mr. Anderson
March 25, 2025

The iScooter i12 will not move unless the brake lever (left or right) is squeezed and released before twisting the throttle. If the scooter turns on and the brakes and lights work but it does not move, ensure that you have performed this step correctly.

This answer is automatically generated

John
March 15, 2025

My new i12 does not charge

1 comments:
Mr. Anderson
March 15, 2025

Your iScooter i12 may not be charging due to several possible reasons:

1. Charging Port Issue – Ensure the rubber charging port cover is open and the charging plug is securely inserted.
2. Charger Indicator – Check if the charger indicator turns from red to green. If it stays off or does not change, the charger may be faulty.
3. Battery Condition – If the scooter’s battery is not holding a charge, it could be defective.
4. Temperature Conditions – Charging should be done in temperatures between 32°F and 104°F. Extreme temperatures may prevent charging.
5. Dust or Debris – Ensure the charging port is clean and free from dust or debris.
6. Power Supply – Verify that the power outlet is working and supplying electricity.

If these steps do not resolve the issue, contact iScooter support at support@iscooterglobal.com.

This answer is automatically generated

Aaron-John Higham
February 3, 2025

Is there a reset button?

1 comments:
John Richard
March 15, 2025

@Aaron-John Higham

Summary of Contents for iScooter i12

  • Page 1 www.iscooterglobal.com www.facebook.com/iScooterGlobal support@iscooterglobal.com...
  • Page 2: Table Of Contents

    Contents UNPACK GET TO KNOW YOUR SCOOTER SPECIFICATIONS ASSEMBLE YOUR SCOOTER CHARGE YOUR SCOOTER SCOOTER FUNCTION MODE FOLD / UNFOLD YOUR SCOOTER MAINTENANCE & REPAIR BATTERY INFORMATION CONTACT US...
  • Page 3 CONGRATULATIONS ON YOUR PURCHASE! This user manual will help you assemble and operate your new electric scooter. Be sure to read ALL OF THE INFORMATION in this manual before reading. Note to all riders under 14 years old:    It’s very important that you get parental permission before riding your electric scooter.
  • Page 4 • Abuse — We do not cover physical damage due to negligent care and extreme riding. • Whenever you ride the iScooter scooter, you risk severe injury or even death from loss of control, collisions, and falls. Use caution and ride at your own risk.
  • Page 5: Unpack

    UNPACK You should find each of these items in your box: 1x Electric Scooter 1 x Combination Wrench 1x Battery Charger 1 x T Allen Wrench 1x Inner Tube Remove all packaging material, then inspect each item for any accidental damage that may have occurred during shipping.
  • Page 6: Get To Know Your Scooter

    GET TO KNOW YOUR SCOOTER Display Light Switch Brake Lever Handle Bar Horn Twist Throttle Handle Post Saddle Folding Latch Carrier Headlight Seat Post Charger Port Disc Brake Kickstand Built-in Battery Tire Motor SPECIFICATIONS Top Speed 15 mph Range per Charge * 18-21 miles Weight Range Up to 264 lbs (120 kg)
  • Page 7: Assemble Your Scooter

    ASSEMBLE YOUR SCOOTER 1. Unfold the handle post Stand the handle post upright and close the locking latch. 90° 2. Install the handlebar • Place the handlebar on the slot of the handlebar clamp. Then tighten the bolts that hold the clamp. •...
  • Page 8 4. Install the rear basket by tightening the 4 bolts after aligning the bolt holes. 4. Install the front wheel • Find the front wheel. • Sit the front fork on the front wheel. • Hold the nut of the quick-release skewer with one hand and turn the quick-release lever clockwise with the other hand.
  • Page 9: Charge Your Scooter

    CHARGE YOUR SCOOTER Before using the scooter, you must fully charge the battery. Indicator 1. Open the rubber charging port cover. 2. Insert the charging plug into the port. 3. The charger indicator will turn from red to green after the battery is fully charged. 4.
  • Page 10: Scooter Function Mode

    SCOOTER FUNCTION MODE 1. Turn the key to the right to turn the scooter on and turn it in reverse to turn off the power. 2. Battery level display: When the battery is fully charged, there are 3 battery level bars. The number of bars decreases as the battery level gets low. When there is one bar left, it indicates a low battery level, and the battery needs to be charged in time.
  • Page 11: Maintenance & Repair

    MAINTENANCE & REPAIR Regular cleaning and maintain your electric scooter will extend its life. Cleaning and storage: If the scooter is dirty, wipe it clean with a soft damp cloth. Adjusting disc brakes: Check regularly to see whether the front and rear disc brakes are properly adjusted.
  • Page 12: Battery Information

    Store the scooter indoors when it is not in use. CONTACT US Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your iScooter i12 electric scooter. support@iscooterglobal.com www.iscooterglobal.com...

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