Hearth & Home Quadra-Fire Pioneer-III-ABK Owner's Manual
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Hearth & Home Quadra-Fire Pioneer-III-ABK Owner's Manual

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
NOTICE:
DO NOT discard this manual!
Model(s):
Pioneer-III-ABK
Pioneer-III-RBK
R
EPA CERTIFIED WOODBURNING
FIREPLACE
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qualified personnel. Hearth & Home Technologies recomends HHT
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Hearth & Home Technologies • Pioneer III Owner's Manual • 4182-900 • Rev N • 1/24
Owner's Manual
Care and Operation
Pour demander un exemplaire en
français de ce Manuel
du propriétaire, visitez
ZZZ¿UHSODFHVFRPWUDQVODWLRQV
WARNING: If the information in these
LQVWUXFWLRQV LV QRW IROORZHG H[DFWO\ D ¿UH
or explosion may result causing property
damage, personal injury, or death.
• DO NOT VWRUH RU XVH JDVROLQH RU RWKHU ÀDP-
mable vapors and liquids in the vicinity of this
or any other appliance.
• DO NOT RYHU¿UH 2YHU¿ULQJ ZLOO YRLG \RXU
warranty.
• Comply with all minimum clearances to com-
EXVWLEOHV DV VSHFL¿HG )DLOXUH WR FRPSO\ PD\
FDXVH KRXVH ¿UH
WARNING
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
‡ &$5()8//< 683(59,6( FKLOGUHQ LQ VDPH URRP DV
¿UHSODFH
• Alert children and adults to hazards of high temperatures.
+LJK WHPSHUDWXUHV PD\ LJQLWH FORWKLQJ RU RWKHU ÀDPPDEOH
materials.
‡ .HHS FORWKLQJ IXUQLWXUH GUDSHULHV DQG RWKHU ÀDPPDEOH
materials away.
WARNING
Fire Risk.
For use with solid wood fuel only.
2WKHU IXHOV PD\ RYHU¿UH DQG JHQHUDWH SRLVRQRXV
JDVHV LH FDUERQ PRQR[LGH 
1

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Summary of Contents for Hearth & Home Quadra-Fire Pioneer-III-ABK

  • Page 1 Pour demander un exemplaire en Owner’s Manual français de ce Manuel du propriétaire, visitez Care and Operation ZZZ¿UHSODFHVFRPWUDQVODWLRQV INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. NOTICE: DO NOT discard this manual! WARNING: If the information in these LQVWUXFWLRQV LV QRW IROORZHG H[DFWO\ D ¿UH or explosion may result causing property...

  • Page 2: Table Of Contents

    Safety Alert Key: • DANGER! ,QGLFDWHV D KD]DUGRXV VLWXDWLRQ ZKLFK LI QRW DYRLGHG will result in death or serious injury. • WARNING! ,QGLFDWHV D KD]DUGRXV VLWXDWLRQ ZKLFK LI QRW DYRLGHG could result in death or serious injury. • CAUTION! ,QGLFDWHV D KD]DUGRXV VLWXDWLRQ ZKLFK LI QRW DYRLGHG FRXOG UHVXOW LQ PLQRU RU PRGHUDWH LQMXU\ •...

  • Page 3: Welcome

    Welcome 5HDG WKLV PDQXDO EHIRUH LQVWDOOLQJ RU RSHUDWLQJ WKLV ¿UHSODFH Please retain this owner’s manual for future references. A. Congratulations &RQJUDWXODWLRQV RQ VHOHFWLQJ D 4XDGUD)LUH ZRRG EXUQLQJ 7KLV 2ZQHU V 0DQXDO VKRXOG EH UHWDLQHG IRU IXWXUH UHIHU- ¿UHSODFH 7KH 4XDGUD)LUH ¿UHSODFH \RX KDYH VHOHFWHG LV HQFH :H VXJJHVW WKDW \RX NHHS LW ZLWK \RXU RWKHU LPSRUWDQW designed to provide the utmost in safety, reliability, and ef- documents and product manuals.
  • Page 4 B. LIMITED LIFETIME WARRANTY Hearth & Home Technologies LLC LIMITED WARRANTY Hearth & Home Technologies LLC (“HHT”) extends the following warranty for HHT gas, wood, pellet and electric hearth appliances WARRANTY COVERAGE: WARRANTY PERIOD: Warranty Period HHT Manufactured Appliances and Venting Component Labor Pellet...
  • Page 5 WARRANTY CONDITIONS: E ,,d WARRANTY EXCLUSIONS: This warranty is void if: LIMITATIONS OF REMEDIES AND LIABILITY: • EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED ,Z/E d also have other rights which vary from State to State. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF d, yWZ^^ t ZZ Edz ^W/&/ Ks &KZ d, WW>/ > WZKhd ^ 4021-645N 12/23 Page 2 of 2...

  • Page 6: Mobile Home Approved

    Listing and Code Approvals $ $SSOLDQFH &HUWL¿FDWLRQ C. Mobile Home Approved • This appliance is approved for mobile home installa- Model: 3LRQHHU ,,, tions when not installed in a sleeping room and when Laboratory: 8QGHUZULWHUV /DERUDWRULHV ,QF an outside combustion air inlet is provided. Report No: Project 4788732172 •...

  • Page 7: Important Safety And Operating Information

    Important Safety and Operating Information 1. Clear Space Fireplace Safety Combustible materials must not be stored on the hearth Most problems are caused by improper installation and op- extension. Room furnishings such as drapes, curtains, HUDWLRQ RI WKH ¿UHSODFH 7R SURYLGH UHDVRQDEOH ¿UH VDIHW\ chairs or other combustibles must be at least 4 ft the following should be given serious consideration:  PP IURP WKH RSHQ IURQW RI WKH ¿UHSODFH...

  • Page 8: D H Dqg %Odqnhw

    2. Firebrick 7R SUHYHQW RYHU¿ULQJ \RXU ¿UHSODFH '2 127 <RXU ¿UHSODFH LV OLQHG ZLWK KLJK TXDOLW\ ¿UHEULFN ZKLFK KDV ‡ XVH ÀDPPDEOH OLTXLGV exceptional insulating properties. • overload with wood 'R QRW RSHUDWH WKH ¿UHSODFH ZLWKRXW EULFNV 0DNH VXUH • burn trash or large amounts of scrap lumber EULFNV DUH LQVWDOOHG DV VKRZQ LQ 6HFWLRQ  •...
  • Page 9 WARNING HOT SURFACES! Glass and other surfaces are hot during operation AND cool down. Hot glass will cause burns. • DO NOT touch glass until it is cooled • NEVER allow children to touch glass • Keep children away ‡ &$5()8//<...
  • Page 10 1. Smart Burn Technology (SBT) 7KH 6PDUW %XUQ 7HFKQRORJ\ V\VWHP DOORZV WKH WKHUPR- VWDW WR EH VHW DW WKH GHVLUHG WHPSHUDWXUH VWDUW WKH ¿UH ORDG WKH DSSOLDQFH ZLWK ZRRG DQG LW ZLOO EXUQ H FLHQWO\ and clean with little interaction by the homeowner. Battery Backup allows the appliance to operate without 9 EXW ZLOO QRW RSHUDWH WKH IDQV Button...

  • Page 11: Thermostat Control

    • 2SHQ WKH ORZHU DFFHVV SDQHO RQ WKH IURQW RI WKH 2. Thermostat Location and Wiring to Fireplace ¿UHSODFH /RFDWH WKH HQG RI WKH WKHUPRVWDW ZLUH DQG The kit comes with a programmable wall thermostat (C1) run it in through from the back of the large hole and up and 25’...

  • Page 12: Glass Doors

    4. Outside Air 6. Convection Fan Operation (Located behind the lower access door) NOTICE: 8VH RI RXWVLGH DLU LV UHTXLUHG The high fan speed can be decreased by turning the CAUTION! 2XWVLGH DLU FRQWURO KDQGOH PD\ EH ZDUP knob counterclockwise. The fan speed will vary auto- Allow unit to cool down before closing.
  • Page 13  ,QVWDOO WKH EDWWHULHV 6HH )LJXUH  C. Fuel WARNING! For use with solid wood fuel only. 2WKHU IXHOV PD\ RYHU¿UH DQG JHQHUDWH SRLVRQRXV JDVHV LH FDUERQ PRQR[LGH  7KLV ¿UHSODFH LV GHVLJQHG WR EXUQ QDWXUDO ZRRG RQO\ +LJKHU H FLHQFLHV DQG ORZHU HPLVVLRQV JHQHUDOO\ UH- sult when burning air dried seasoned hardwoods, as compared to softwoods or to green or freshly cut hard- ZRRGV '2 127 %851...

  • Page 14: Moisture Content

    1. Hardwood vs. Softwood 2. Moisture Content <RXU ¿UHSODFH¶V SHUIRUPDQFH GHSHQGV RQ WKH TXDOLW\ RI 7KH PDMRULW\ RI WKH SUREOHPV ¿UHSODFH RZQHUV H[SH- WKH ¿UHZRRG \RX XVH 2QH VSHFLHV RI ZRRG YDULHV YHU\ rience are caused by trying to burn wet, unseasoned little to the other in terms of energy content.

  • Page 15: Burning Process

    4. Storing Wood 6. Dirty Glass 6SOLWWLQJ ZRRG EHIRUH LW LV VWRUHG UHGXFHV GU\LQJ WLPH $ SRUWLRQ RI WKH FRPEXVWLRQ DLU HQWHULQJ WKH ¿UHER[ LV The following guideline will ensure properly seasoned GHÀHFWHG GRZQ RYHU WKH LQVLGH RI WKH GRRU JODVV 7KLV wood: DLU ÀRZ ³ZDVKHV´...
  • Page 16 for 2-3 minutes then close the door, latching it lightly. E. Lighting Instructions/Establish Coal Bed 7KHQ SXVK WKH 6%7 EXWWRQ 6HH )LJXUH  • 2SHQ RXWVLGH DLU E\ RSHQLQJ WKH ORZHU DFFHVV SDQHO • $IWHU WKH ÀDPH JHWV HVWDEOLVKHG DSSUR[LPDWHO\  and locate the outside air handle (it could be on the left PLQXWHV VKXW DQG ODWFK WKH GRRU 7KHQ SXVK WKH 6%7 RU ULJKW  /LIW WKH KDQGOH XS DQG SXOO RXW WR RSHQ 6HH...
  • Page 17 Back Stack Front Stack Air Gap Between Stacks Figure 3.24 Stacking Wood Figure 3.26 Door Open 1-2 Inches Front Stack Back Stack Air Gap Between Stacks Figure 3.245Stacking Wood • After about 5 minutes, close and latch the door FRPSOHWHO\ WKHQ SXVK WKH 6%7 EXWWRQ DJDLQ 6HH Figure 3.27 Door Latched Lightly )LJXUH  Maximum Heat...
  • Page 18 Low Burn G. Manual Override of Air Control • During evenings and overnight, set the thermostat to a The appliance can be operated manually if necessary temperature below what the room temperature will drop ZKHQ HOHFWULFLW\ RU EDWWHULHV DUH QRW DYDLODEOH ,W LV to, for example 45°...
  • Page 19 H. Frequently Asked Questions ISSUES SOLUTIONS 2GRU IURP DSSOLDQFH :KHQ ¿UVW RSHUDWHG WKLV DSSOLDQFH PD\ UHOHDVH DQ RGRU IRU WKH ¿UVW VHYHUDO KRXUV 7KLV LV FDXVHG E\ WKH FXULQJ RI WKH SDLQW DQG WKH EXUQLQJ R RI DQ\ RLOV UHPDLQLQJ IURP PDQXIDFWXULQJ Metallic noise Noise is caused by metal expanding and contracting as it heats up and cools down, similar to WKH VRXQG SURGXFHG E\ D IXUQDFH RU KHDWLQJ GXFW 7KLV QRLVH GRHV QRW D HFW WKH RSHUDWLRQ RU...
  • Page 20 Quick Start Guide PUSH SMART BURN TURN YOUR THERMOSTAT ON LOAD PAPER & KINDLING ON TECHNOLOGY (SBT) **PROGRAM YOUR THERMOSTAT TOP AND LIGHT ACTIVATION BUTTON LOWER RIGHT CORNER OF FACE *LEAVE DOOR AJAR UNTIL FIRE IS ESTABLISHED PUSH SBT BUTTON, ADD MORE WOOD, CLOSE AND LATCH DOOR 5HIHU WR 2ZQHU¶V 0DQXDO RU XVH DQG FDUH YLGHR RQ KRZ WR SURJUDP...

  • Page 21: Maintenance And Service

    Maintenance and Service 7KLV ¿UHSODFH QHHGV SHULRGLF LQVSHFWLRQ DQG UHSDLU IRU SURSHU RSHUDWLRQ ,W LV DJDLQVW IHGHUDO UHJXODWLRQV WR RSHUDWH WKLV ¿UHSODFH LQ D PDQQHU LQFRQVLVWHQW ZLWK RSHUDWLQJ LQVWUXFWLRQV LQ WKLV PDQXDO WARNING! Hot Surfaces! *ODVV DQG RWKHU VXUIDFHV DUH KRW GXULQJ RSHUDWLRQ $1' FRRO down.

  • Page 22: Creosote (Chimney) Cleaning

    2. Creosote (Chimney) Cleaning Frequency: As needed; at least annually before light- ing, or once every two months during heating season. :KHQ FUHRVRWH KDV DFFXPXODWHG LW VKDOO EH UHPRYHG WR UHGXFH WKH ULVN RI D FKLPQH\ ¿UH &KLPQH\ 6ZHHS Tools Needed: Brush, Phillips screwdriver ‡...

  • Page 23: Glass Door

    3. Care and Cleaning of Plated Surfaces 7. Ash Removal Frequency: ,QLWLDOO\ DQG DV QHHGHG Frequency: As necessary Homeowner Homeowner Tools Needed: Vinegar or glass cleaner, soft towel Tools Needed: Covered metal container, metal VKRYHO ¿UHSODFH EURRP CAUTION! 'R QRW XVH D SROLVK ZLWK DEUDVLYHV ,W ZLOO WARNING! Risk of Fire! DO NOT remove ashes until scratch plated surfaces.

  • Page 24: Replacement Maintenance

    B. Replacement Maintenance Tighten or Adjust Door Latch Remove the lock nut holding latch cam and one or two Glass Replacement VSDFLQJ ZDVKHUV RQ WKH GRRU DV VKRZQ LQ )LJXUH  • (QVXUH WKDW WKH ¿UH LV RXW DQG WKH ¿UHSODFH LV FRRO WR Reinstall the cam and tighten locknut.
  • Page 25 4. Door Handle Assembly ‡ 6OLGH GRRU KDQGOH WKURXJK GRRU • ,QVWDOO ZDVKHU V DV VKRZQ LQ )LJXUH  • ,QVWDOO NH\ JURRYH • Align groove in latch cam with key; slide latch cam over shaft. • ,QVWDOO ORFNQXW EXW GR QRW RYHUWLJKWHQ WKH KDQGOH needs to move smoothly.

  • Page 26: Thermocouple Replacement

    6. Thermocouple Replacement • 8VLQJ D ORQJ ´ QXW GULYHU UHPRYH WKH  EROWV LQ WKURXJK WKH KROH KROGLQJ WKH WKHUPRFRXSOH RQ 6HH • To replace a thermocouple, ensure the appliance is )LJXUH  completely cool. • 6KXW R SRZHU WR WKH DSSOLDQFH RU XQSOXJ WKH FRQWURO board from the junction box.

  • Page 27: D H 5Hprydo Dqg ,Qvwdoodwlrq

     %D H 5HPRYDO DQG ,QVWDOODWLRQ WARNING! Hot Surfaces! *ODVV DQG RWKHU VXUIDFHV DUH KRW GXULQJ RSHUDWLRQ $1' FRRO down. DO NOT FOHDQ ¿UHSODFH XQWLO LW LV FRROHG ‡ 5HPRYH DOO DVK IURP ¿UHER[ DQG SODFH LQWR D PHWDO container. ‡...
  • Page 28 • 2SHQ WKH ERWWRP DFFHVV SDQHO DQG UHPRYH LW E\ pulling out on one of the spring hinges. • /LIW WKH FRQWURO FRYHU XS DQG RXW WR H[SRVH WKH FRQWURO ERDUG 6HH )LJXUH  Screws Control Cover Figure 4.15 Remove Screws From Access Panel •...

  • Page 29: Troubleshooting

    Troubleshooting A. FAQs Hearth & Home Technologies assumes no responsibil- HUDWLQJ LQVWUXFWLRQV ³6WDUWLQJ D )LUH´ %H VXUH \RXU ÀXH LW\ IRU WKH LPSURSHU SHUIRUPDQFH RI WKH ¿UHSODFH V\V- system is installed correctly and that it is the proper di- tem caused by inadequate draft due to environmental ameter and height.
  • Page 30 Overhanging tree? Bird's nest or leaves in termination cap? Structural changes in Another appliance in chimney area? home also exhausting air (furnace, fan, Unsealed dryer, etc.)? can lights? Overhead fan operating? Creosote buildup in flue? Air register from furnace near fireplace? Doors opening and closing?

  • Page 31: Troubleshooting Table

    B. Troubleshooting Table :LWK SURSHU LQVWDOODWLRQ RSHUDWLRQ DQG PDLQWHQDQFH \RXU ZRRG EXUQLQJ DSSOLDQFH ZLOO SURYLGH \HDUV RI WURXEOHIUHH VHUYLFH ,I \RX GR H[SHULHQFH D SUREOHP WKLV WURXEOHVKRRWLQJ JXLGH ZLOO DVVLVW \RX RU D TXDOL¿HG VHUYLFH SHUVRQ LQ WKH GLDJQRVLV RI D problem and the corrective action to be taken.
  • Page 32 Troubleshooting Guide con’t Mix in hardwood. Extremely dry or soft wood 0L[ LQ OHVV VHDVRQHG ZRRG DIWHU ¿UH LV HVWDEOLVKHG UHIHU WR :RRG )XHO 6HFWLRQ  Check for correct vent height; too much vertical height creates overdrafting. 2YHUGUDIWLQJ Check location of vent termination (refer to &KLPQH\ 7HUPLQDWLRQ 5HTXLUHPHQW 6HFWLRQ  5HIHU WR VSHFL¿F LQVWUXFWLRQV IRU WKHUPRVWDW XVHG Thermostat is not operational or...
  • Page 33 Diagnostics ,QGLFDWLRQ ,WHP )DXOW ,PSOLFDWLRQ ZKLOH LQ XVH WR KRPHRZQHU *UHHQ /LJKW Activation button has been pushed. $SSOLDQFH LV UHDG\ IRU D QHZ ¿UH RU UHORDG 1R /LJKW Thermostat is not calling for heat Appliance is in shutdown mode. Appliance is in charcoal phase and thermostat calling for 5HG /LJKW Appliance call for heat heat.

  • Page 34: Reference Materials

    Reference Materials A. Service Parts PIONEER-III-BK Service Parts Wood-burning Fireplace Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active PIONEER-III-ABK - Arch Door PIONEER-III-RBK - Rectangle Door 17 18 Part number list on following page. 01/24 Hearth & Home Technologies • Pioneer III Owner’s Manual • 4182-900 • Rev N • 1/24...
  • Page 35 PIONEER-III-BK Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Stocked Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 36 PIONEER-III-BK Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Stocked Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 37 PIONEER-III-BK Service Parts Beginning Manufacturing Date: May 2019 Ending Manufacturing Date: Active IMPORTANT: THIS IS DATED INFORMATION . Parts must be ordered from a dealer or distributor. Stocked Hearth and Home Technologies does not sell directly to consumers . Provide model number and serial number when requesting service parts from your dealer or distributor.
  • Page 38 This page intentionally left blank. Hearth & Home Technologies • Pioneer III Owner’s Manual • 4182-900 • Rev N • 1/24...
  • Page 39 B. Contact Information Hearth & Home Technologies  :HVW 6DXQGHUV 6WUHHW 0RXQW 3OHDVDQW ,RZD  Please contact your dealer with any questions or concerns. )RU WKH QXPEHU RI \RXU QHDUHVW GHDOHU SOHDVH YLVLW ZZZ¿UHSODFHVFRP – NOTES – CAUTION DO NOT DISCARD THIS MANUAL ‡...

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