ZyXEL Communications NBG-416N User Manual page 147

If this does not work, you have to reset the device to its factory defaults. See
2
Section 20.4 on page
I cannot see or access the Login screen in the Web Configurator.
Make sure you are using the correct IP address.
1
• The default IP address is 192.168.1.1.
• If you changed the IP address
address.
• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
Check the hardware connections, and make sure the LEDs are behaving as
2
expected. See the Quick Start Guide.
Make sure your Internet browser does not block pop-up windows and has
3
JavaScript and Java enabled. See
Make sure your computer is in the same subnet as the NBG-416N. (If you know
4
that there are routers between your computer and the NBG-416N, skip this step.)
• If there is a DHCP server on your network, make sure your computer is using
a dynamic IP address. See
• If there is no DHCP server on your network, make sure your computer's IP
address is in the same subnet as the NBG-416N. See
102.
Reset the device to its factory defaults, and try to access the NBG-416N with the
5
default IP address. See
If the problem continues, contact the network administrator or vendor, or try one
6
of the advanced suggestions.
Advanced Suggestions
• If your computer is connected to the WAN port or is connected wirelessly, use a
computer that is connected to a LAN/ETHERNET port.
I can see the Login screen, but I cannot log in to the NBG-416N.
NBG-416N User's Guide
149.
(Section 7.3 on page
I don't know the IP address of my NBG-416N.
Appendix B on page
Section 7.3 on page
Section 7.3 on page
Chapter 20 Troubleshooting
102), use the new IP
167.
102.
Section 7.3 on page
102.
147