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Troubleshooting
Please check the following before requesting repair.
Measurement
Display
Printer
SD card
28
Problem
Error with impedance
measurement
"Err40" is displayed.
Error with zeroing
"uuuuu" is displayed.
The weight value does
not stabilize.
Nothing is displayed,
even when the power is
turned on.
"-----" is displayed.
"
" flashes.
Run out of print paper
"P-End" is displayed.
Printer cover open
"COPEn" is displayed.
"Sd-F" is displayed.
"Sd-P" is displayed.
or
"Sd-E" is displayed.
Solution
• Stand barefoot on the platform for
measurement.
• If the soles of the feet are dry, use a dropper
to apply about 0.5 mL of water before
measurement.
• Check the input details.
•
the platform, then turn on the power and try
measuring again.
• Is the equipment placed on a vibrating
surface?
• Is the measuring platform tilted?
• Is something blocking the gap in the
measuring platform?
• Remove any inserted objects.
•
• The measured weight exceeds weighing
capacity.
• "
" flashes if measuring posture is incorrect. The
results can only be used as reference data.
• Printer paper is not supplied.
Supply paper.
In the case that the printer is not used, press
CE key and redo the initial setting.
• The printer cover is open.
Properly close it.
Check that the printer paper is not slanted.
• Insufficient space on the SD card.
Transfer or delete data from the SD card.
An SD memory card drive error might have
•
occurred.
Turn off the power off and on.
Format the SD memory card.
The device might be damaged.
→ See P.6
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