Troubleshooting; Optional Software - Tanita BF-350 Instruction Manual

7.Troubleshooting

a Listed below are some common problems and simple solutions.
Problem
Unit does not switch on when the •Check that the AC adapter is properly connected to the unit.
[ON/OFF] key is pressed. •Make sure the AC adapter is plugged into a wall outlet.
•Make sure you are using a Tanita AC adapter.
"E-01" is shown. •"E-01" is displayed when impedance is abnormal compared with height and weight.
•Make sure measurements were taken in bare feet and that the feet were in contact with the electrodes.
•If the subject is wearing thin nylons or has thick calluses, place 0.5cc (0.017oz) of saline solution or
water in the center of each electrode. Thick nylons or socks will produce an "E-01" reading and so should
be removed.
•Check the personal data for accuracy.
"E-11/12/13/14" are shown. •These appear when an internal malfunction has occurred. Call your nearest Tanita office or dealer.
"E-16" is shown.
•Do not step off the platform until all the
"-----" is shown. •The maximum weight capacity has been exceeded.
"E-17" is shown. •Do not step onto the platform while entering personal data. Stand on the platform only after the flashing
arrow appears next to "Step On".
8.Optional Software –
Tanita Corporation has software available that greatly enhances the functionality and capability of this unit. In addition to operating the BF-350
from a remote computer keyboard, Tanita's software acts as a client database, report generator, and a turn-key weight management solution. Please
contact your nearest Tanita dealer for more information.
If your facility wishes to incorporate the BF-350 into an existing interactive software program, please contact your nearest Tanita branch office for
RS-232 communication protocol and transmission specification.
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Solution
disappear and the unit emits a short beep.
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