Warranty - SMC Networks IR1010 Operation Manual

6. Warranty

(1) Period: The warranty period of the product is 1 year in service or 1.5 years after the
product is delivered, whichever is first.
(2) Scope: For any failure or damage reported within the warranty period which is
clearly our responsibility, a replacement product or necessary parts will be
provided. This limited warranty applies only to SMC product independently,
and not to any other damage incurred due to the failure of the product.
(3) Content:
a. We guarantee that the product will operate normally if it is installed under
maintenance and control in accordance with the Operation Manual, and
operated under the conditions specified in the catalog or contracted
separately.
b. We guarantee that the product does not have any defects in components,
materials or assembly.
c. We guarantee that the product complies with the outline dimensions provided.
d. The following situations are out of scope of this warranty.
(4) Agreement: If there is any doubt about anything specified in "Scope" and "Content",
(1) The product was incorrectly installed or connected with other
equipment.
(2) The product was under insufficient maintenance and control or
incorrectly handled.
(3) The product was operated outside of the specifications.
(4) The product was modified or altered in construction.
(5) The failure was a secondary failure of the product caused by the
failure of equipment connected to the product.
(6) The failure was caused by a natural disaster such as an earthquake,
typhoon, or flood, or by an accident or fire.
it shall be resolved by agreement between the customer and SMC.
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