Before Calling Service Personnel - Zenith DA3520 Operating Manual

Before Calling Service Personnel

Check the following guide for the possible cause of a problem before contacting service.
Symptom
• The power cord is disconnected.
No power.
The power is on, but • No disc is inserted.
the DVD receiver does
not work.
• The TV is not set to receive DVD signal
No picture.
• The video cable is not connected
• The connected TV power is turned off.
There is no sound or • The equipment connected with the
only a very low-level
sound is heard.
• The audio cables are not connected
• The power of the equipment connected
• The audio connecting cord is damaged.
The playback picture is poor. • The disc is dirty.
• No disc is inserted.
The DVD receiver does
not start playback.
• An unplayable disc is inserted.
• The disc is placed upside down.
• The disc is not placed within the guide.
• The disc is dirty.
• A menu is on the TV screen.
• The Rating level is set.
Severe hum or noise is • The plugs and jacks are dirty.
heard.
• The disc is dirty.
• The speakers and components are
• The DVD receiver is located with TV
Symptoms and Correction
Cause
output.
securely.
audio cable is not set to receive DVD
signal output.
securely.
with the audio cable is turned off.
connected poorly.
nearly.
REFERENCE
Correction
• Plug the power cord into the wall outlet
securely.
• Insert a disc. (Check that the DVD or,
audio CD indicator in the DVD display is
lit.)
• Select the appropriate video input mode
on the TV so the picture from the DVD
receiver appears on the TV screen.
• Connect the video cable into the jacks
securely.
• Turn on the TV.
• Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD receiver.
• Connect the audio cable into the jacks
securely.
• Turn on the equipment connected with
the audio cable.
• Replace it with new one.
• Clean the disc.
• Insert a disc.(Check that the DVD, or
audio CD indicator in the DVD display is
lit.)
• Insert a playable disc. (Check the disc
type, color system and Regional code.)
• Place the disc with the playback side
down.
• Place the disc on the disc tray correctly
inside the guide.
• Clean the disc.
• Press the SET-UP button to turn off the
menu screen.
• Cancel the Rating function or change
the rating level.
• Wipe them with a cloth slightly moist-
ened with alcohol.
• Clean the disc.
• Connect the speakers and components
securely.
• Move your TV away from the audio
components.
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