Panasonic CF72/q Reference Manual page 70

Dealing With Problems
Disk Operations
Cannot read/write to a
disk
Unable to write to a disk
How to format a disk is
unclear
Unable to read/write to the
hard disk
When the previous item is
not the cause
Trouble has occurred with
the disc
The computer does not
recognize the CD-ROM/
DVD-ROM drive
The access lamp (
does not light
Cannot play disc or read
data from it
Cannot eject disc (disk)
A b l u e b a c k g r o u n d
appears on the screen
with the MPEG image
The CD-ROM/DVD-ROM
drive vibrates a lot
The disc tray does not
close
Has the disk been correctly inserted?
Has the disk been correctly formatted?
Has the Setup Utility been used to set [SuperDisk Operation] to [Enable]?
( page 57)
Your disk content may be corrupted.
Is the disk write-protected?
Select [Format] in [My Computer] - [3 1/2 Floppy (A:)] - [File]. After confirming the
disk volume and format type, start formatting.
Your drive or file may not have been properly set.
Check to see if the hard disk is full. If it is full, delete unnecessary files.
Your hard disk content may be corrupted. Contact Panasonic Technical Support.
Try testing another drive or media.
You may need to clean the lens or disc.
Is the CD-ROM/DVD-ROM drive properly mounted in the multimedia pocket?
Windows 98
Have you installed the drivers? (
Did you restart the computer after installing the drivers?
) Is the disc loaded on the tray correctly?
Is the disc bent, scratched, or dirty?
Is the computer powered on?
To remove a disc (disk) when the computer
is powered off, insert a sharp object such
as the bent-out tip of a paper clip into the
emergency hole. Pushing it completely to
the end will free the tray so that it can be
pulled out.
CAUTION
<SuperDisk drive>
However, because there is the possibility
that the lock mechanism of the head car-
riage may not move, do not use this
method except for emergencies.
Did you open the CD-ROM/DVD-ROM drive or remove the MPEG disc while it was
operating?
Re-insert the MPEG disc and close the CD-ROM/DVD-ROM drive. Press Enter .
Is the disc bent labeled?
Set the [CD Drive Speed] to [Low] in the Setup Utility. (
Did you touch the eject button when you close the tray?
(Advanced)
page 35)
<CD-ROM drive>
Emergency Hole
<SuperDisk drive>
70
<DVD-ROM drive>
Emergency Hole
Emergency Hole
page 58)