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Your KickScooter is a recreational product with mobile app, allowing you to connect with other riders.
* The pictures shown are for illustration purposes only. Actual product may vary.
When unpacking your KickScooter, please verify that the above items are included in the package. If any components are missing, please contact your dealer/distributor or nearest service center (see Contact). After verifying that all components are present and in good condition, you can assemble your new KickScooter.
Please retain the box and packaging materials in case you need to ship your KickScooter in the future.
Remember to power off your KickScooter and unplug the charge cable before assembling, mounting accessories, or cleaning the mainframe.
There are safety risks when learning to ride the KickScooter. You must read the Riding Safety via the Segway-Ninebot App (hereinafter referred to as App) before your first ride.
For your safety, your new KickScooter is not activated and will beep occasionally after Power ON.
Until activated, the KickScooter maintains very low riding speed, and can not perform with full function. Install the App on your mobile device (with Bluetooth 4.1 or above), connect to the KickScooter with Bluetooth, and follow the App instructions to activate your KickScooter and enjoy the full performance.
Scan the QR code to download the App.
Charging step
Open the charge port cover.
Insert the charge plug.
Close the charge port cover when finished.
Do not charge if the charge port or charge cable is wet.
Do not charge or use your battery if it is damaged or see trace of water.
Close the charge port cover when not charging.
Your KickScooter is fully charged when the LED on the charger changes from red (charging) to green (trickle charge).
Wear an approved helmet and other protective gear to minimize any possible injury.
When hard braking, you risk serious injury due to loss of traction and falls.
Maintain a moderate speed and look out for potential hazards.
Turn off your KickScooter. Turn the safety hook counterclockwise and open the quick release lever.
Align the snap hook and the buckle and hook them.
Disengage the snap hook from the buckle. Fold the stem up, close the quick release lever and turn the safety hook clockwise.
When your KickScooter is folded up, lift it by the stem to carry.
Use a soft, wet cloth to wipe the mainframe clean. Dirt hard to remove can be scrubbed with a toothbrush and toothpaste, then cleaned with a soft, wet cloth.
NOTE
Do not wash your KickScooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your KickScooter. Do not wash your KickScooter with a power washer or hose.
Make sure the KickScooter is powered OFF, the charge cable is unplugged, and the rubber cap on the charge port is tightly sealed before cleaning; otherwise you may damage the electronic components.
Store your KickScooter in a cool, dry place. Do not store it outdoors for extended periods of time. Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the plastic components and may reduce battery life.
Tires supplied with the product are to be mounted on the wheel by a professional repairer. Removing the wheels is complicated and incorrect assembly can lead to instability and malfunctions:
Inflate tires to 32–37 psi. Inflate both tires equally.
Do not remove the battery. Removing the battery is complicated and can alter the operation of the machine: You can contact an authorized repairer if the product is still guaranteed. If the product is not guaranteed, you can contact any specialized repairer of your choice. You can ask for the list of the authorized repairers to the customer service available at www.segway.com. For any further question, you can contact the customer service available at www.segway.com. ;
Do not store or charge the battery at temperatures outside the stated limits (see Specifications). Do not puncture the battery.
A well maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid draining the battery completely. When used at room temperature (70°F [22°C]) the battery range and performance is at its best; whereas using it at temperatures below 32°F (0°C) can decrease range and performance. Typically, at -4°F (-20°C) range can be half that of the same battery at 70°F (22°C). Battery range will recover when temperature rises. More details are available in the App.
NOTE
Typically, a fully charged battery should retain power for 120–180 days. A low-power battery should retain power for 30–60 days. Remember to charge the battery after each use. Completely draining the battery may cause permanent damage to the battery. Electronics inside the battery record the charge-discharge condition of the battery; damage caused by over-charging or under-charging will not be covered by the Limited Warranty.
Do not attempt to disassemble the battery. Do not touch battery contacts. Do not dismantle or puncture the casing. Keep the battery contacts away from metal objects to prevent short circuit. Risk of fire. No user serviceable parts. Do not charge or use your battery if it is damaged or see trace of water.
Do not ride when the ambient temperature is outside the machine operation temperature (see Specifications) because low/high temperature will limit the maximum power/torque. Doing so could cause personal injury or property damage due to slips or falls.
The external flexible cable of this transformer cannot be replaced; if the cord is damaged, the transformer must be discarded and replaced by a new one. Should you have questions, you can contact customer service available at www.segway.com.
In case of accident or breakdown: Please contact an authorized repairer if the product is still under guarantee. If not, you can contact any specialized repairer of your choice. You can ask for the list of the authorized repairers to the customer service available at www.segway.com. For any question, please contact customer service available at www.segway.com.
Efforts have been made to simplify wording in the user manual for users. Where an action appears too complicated for a user, he is advised to contact an authorized or a specialized repairer or customer service.
Item | G30LD | G30LE | |
Dimensions | Length x Width x Height | Approx. 43.7 × 18.6 × 45.1 in (1109 × 472 × 1146 mm) | |
Folded: Length x Width x Height | Approx. 43.7 × 18.6 × 21.0 in (1109 × 472 × 534 mm) | ||
Weight | Net | Approx. 39.0 lbs (17.7 kg) | Approx. 38.6 lbs (17.5 kg) |
Rider | Payload | 66.1–220.5 lbs (30.0–100.0 kg) | |
Recommended Age | 14–60 years | ||
Required Height | 3'11"–6'6" (120–200 cm) | ||
Machine Parameters | Max. Speed | Approx. 12.4 mph (20 km/h) | Approx. 15.5 mph (25 km/h) |
Typical Range [1] | Approx. 24.9 miles (40 km) | ||
Max. Slope | Approx. 20% | ||
Traversable Terrain | asphalt/flat pavement; obstacles < 0.4 in (1 cm); gaps < 1.2 in (3 cm) | ||
Operating Temperature | 14–104°F (-10–40°C) | ||
Storage Temperature | -4–122°F (-20–50°C) | ||
IP Rating | IPX5 | ||
Duration of Charging | Approx. 6.5 h | ||
Battery | Nominal Voltage | 36 V ![]() | |
Max. Charging Voltage | 42 V ![]() | ||
Charging Temperature | 32–104°F (0–40°C) | ||
Nominal Energy | 367 Wh | ||
Nominal Capacity | 10200 mAh | ||
Battery Management System | Over-heating, short circuit, over-discharge, over-current and over-charge protection | ||
Motor | Nominal Power | 350 W (0.35 kW) | |
Charger | Output Power | 71 W (0.071 kW) | |
Input Voltage | 100–240 V ~ | ||
Output Voltage | 42 V ![]() | ||
Output Current | 1.7 A | ||
Features | Brake Light | LED rear light | |
Riding Modes | Energy saving mode, Standard mode and Sport mode | ||
Tire | Tires | Tubeless tire, Material: Natural carbon-black synthetic rubber, 60/70-6.5, Straight nozzle |
[1] Typical Range: tested while riding under full power, 165.3 lbs (75.0 kg) load, 77°F (25°C), 60% of max. speed on average on pavement.
* Some of the factors that affect range include: speed, number of starts and stops, ambient temperature, etc.
Failure to follow these instructions could lead to serious injury.
DO NOT ride the KickScooter in the rain. DO NOT get wet.
Keep your speed between 3.1–6.2 mph (5–10 km/h) when you ride through speed bumps, elevator door stills, bumpy roads or other uneven surfaces. Slightly bend your knee to better adjust mentioned surfaces.
Watch your head when passing through doorways.
Do not keep your feet on the rear fender.
DO NOT press the throttle when walking with the KickScooter.
Avoid contacting obstacles with the tire/wheel.
DO NOT carry heavy objects on the handlebar.
DO NOT ride the KickScooter with only one foot.
DO NOT ride on public roads, motorways, or highways.
DO NOT rotate the handle violently while riding at high speed.
Do not ride through puddles or any other (water) obstacles. In such a case please lower your speed and bypass the obstacle.
The KickScooter is for one rider only. Do not carry any passengers. Do not carry a child. Do not ride when pregnant.
DO NOT touch the hub motor after riding because it can get hot.
DO NOT take your hands off the handlebar while riding. Do not ride with one hand only.
DO NOT ride up and down stairs or jump over obstacles.
Do not use mobile phone or wear earphones when operating the KickScooter.
Always keep both hands on the handlebar or you risk serious injury due to loss of balance and falls.
Contact us if you experience issues relating to riding, maintenance and safety, or errors/faults with your KickScooter.
Europe, Middle East and Africa:
Segway Europe B.V.
Hogehilweg 8, 1101CC Amsterdam, The Netherlands
Website: www.segway.com
Have your KickScooter serial number on hand when contacting Segway.
You can find your serial number on the underside of your KickScooter or in the App under More Settings –> Basic Information.
The manufacturer reserves the right to make changes to the product, release firmware updates, and update this manual at any time. Visit www.segway.com or check the App to download the latest user materials. You must install the App, activate your KickScooter, and obtain the latest updates and safety instructions.
Here you can download full pdf version of manual, it may contain additional safety instructions, warranty information, FCC rules, etc.
Download Segway Ninebot MAX G30LD, MAX G30LE - Ninebot KickScooter Manual
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