Segway Ninebot eKickScooter ZING E8 / E10 / E12 - Electric Scooter Manual

Welcome

Please read the User Manual carefully and understand the assembly and usage before allowing child to ride it.
Please do not discard this manual as it is a permanent part of this product.
The scooter is especially designed for smooth and safe riding. It combines the power of electricity and the style of a traditional scooter. Enjoy an effortless gliding experience on this cool, ultra-lightweight, and easy to fold scooter.
Before you start, make sure the rider meets the age, height and weight requirements below.

E8	E10/E12
6–12 yrs.	8–14 yrs.
≤110 lbs (50 kg)	≤132 lbs (60 kg)
3'9"–4'9" (115–145 cm)	4'3"–5'3" (130–160 cm)

To reduce the risk of injury, adult supervision is required.
Never use in roadways, near motor vehicles, on or near steep inclines or steps, swimming pools or other bodies of water; always wear shoes, and never allow more than 1 rider.

Parts and Functions

Please familiarize yourself with each part. The pictures shown are for illustration purpose only. Actual product may vary.

Power button
Press the button to power on or change riding modes. The Turbo mode is set as default when turned on. Hold for 2s to power off.

Battery indicator
The color indicates the battery level: ≥50% green, 20%–50% yellow, ≤20% red.
*When an abnormality occurs, both the battery and mode indicators will flash and an alarm will start beeping.

Assembly

1. Slightly loosen the bolts on the collar clamp.
   
2. Slide the stem in to the marked length.
   
3. Park with the kickstand. Step on the foot board, hold the handlebar and push forward to unfold the scooter.
   
   Power off the scooter before assembling. The brake cable should not wrap around the stem.
   
4. Tighten the bolts on the collar clamp. Torque: about 8.9 ft-lb (12.0 ± 1.0 N•m)
   
   When not properly tightened, the handlebar will rotate out of alignment and cause accidents.
   

Pre-ride Checklist

• Make sure there are no loose fasteners and damaged components. Check all functional parts like the frame, handlebar, tires and make sure the steering system is well adjusted. Ensure that all locking devices are engaged.
• Check the brake for proper function. When you squeeze the brake lever or stamp on the fender brake, there should be positive braking action.
• Battery: if the battery level is low (battery indicator is red), please fully charge the battery to ensure normal riding.
• Always wear a helmet and protective equipment like knee pads and elbow pads. Always wear shoes and proper outfit (sports shoes and clothes are recommended). Never ride barefoot or in sandals. Long hair should be tied back to prevent it from blocking your vision.
• Do not attempt your first ride in any area where you might encounter children, pedestrians, pets, vehicles, bicycles, or other obstacles and potential hazards. Check and obey local traffic laws and regulations for scooters.
  
  If you have any concern over the safety of the product and/or there is symptom of abnormality, please stop using the product immediately and contact the customer service for support.

Learn to Ride

Always wear a helmet and other protective gear to minimize any possible injury in the learning process.
To reduce the risk of injury, adult supervision is required.

1. Turn on the scooter. If the battery indicator is red, please charge immediately (see How to Charge).
   
   For the safety of the rider, please ride in Safe mode until the rider is comfortable enough to use Turbo mode.
   

Folding and Unfolding

How to fold:

1. Turn off the scooter and flip down the folding pedal.
2. Hold the handlebar with both hands and step on the folding pedal.
   
   Do not step on the folding pedal while standing on the foot board.
3. Fold the stem down until the folding hook locks into the fender brake.
   *Lift the stem to make sure it's securely folded.

Unfold the scooter:

1. Press the fender brake to disengage the hook.
2. Unfold the stem and push it up until you hear a click.
   *Confirm that the latching axis on the folding mechanism is secured.
3. Flip up the folding pedal after unfolding.

How to Charge

The charger is not a toy. Children should not be allowed to touch the charging device. Before and during charging, make sure the scooter is turned off.

1. Open the charge port cover.
   
2. Insert the charge plug and plug into power socket.
   
3. Close the charge port cover when finished.
   
   

1. Use only the charger specified by the manufacturer. Other types can burst and catch fire.
2. Do not attempt to charge your scooter if it, the charger, or the power outlet is wet.
3. When there is abnormal smell, sound or light display, stop charging immediately and contact after-sales service.
4. Keep away from inflammable and explosive materials when charging, and place the scooter in a place out of the reach of children.
5. When not charging, disconnect the charger from the power socket.

Specifications

[1] Typical Range: tested while riding with full battery, 110 lbs (50 kg) load, 77°F (25°C ), 60% of max. speed on average on pavement.
* Some of the factors that affect range include: rider weight, number of starts and stops, ambient temperature, etc.

Maintenance

Maintenance should be carried out by an adult regularly.

Do not dispose of this product in a landfill, by incineration, or by mixing with household trash. Serious danger/injury can occur because of the electrical components.

Cleaning
Use a soft and wet cloth to clean. Stains hard to remove can be scrubbed with a toothbrush and toothpaste, then wiped off with a soft and wet cloth.

Do not wash your scooter with alcohol, gasoline, acetone, or other corrosive/volatile solvents. These substances may damage the appearance and internal structure of your scooter. Do not wash your scooter with a power washer or hose.

Before cleaning, make sure the scooter is powered off, the power cord is unplugged, and the rubber cap on the charge port is tightly sealed; otherwise you may damage the electrical components.

Storage

• Before storage, please turn off the scooter and fully charge it to avoid over-discharge, which will cause permanent damage. Charge the scooter every 30–60 days for long-time storage.
• Store in a cool and dry place indoors. Exposure to sunlight and temperature extremes (both hot and cold) will accelerate the aging process of the vehicle components and may permanently damage the battery. If the temperature of the storage environment is lower than 32°F (0°C), do not charge it until after placing it in a warm environment, preferably over 50°F (10°C).
• Do not store in a dusty environment, otherwise the electrical components may be damaged. Do not store where the scooter may be eroded by chemicals.

• Prolonged exposure to UV rays, rain and the elements may damage the enclosure materials.
• Store indoors when not in use.
• Keep way from fire!

Battery
A well-maintained battery can perform well even after many miles of riding. Charge the battery after each ride and avoid draining the battery. When at 72°F (22°C), the battery performance is at its best and the vehicle can achieve a longer range. Electronics inside the battery record the charge-discharge condition of the battery; damage caused by over-charging or over-discharge will not be covered by the Limited Warranty.

• For information about battery and electrical waste, please contact your household waste disposal service, your local or regional waste management office, or your point-of-sale.
• Do not attempt to replace or disassemble the battery. Do not dismantle or puncture the casing. Keep away from metal objects to prevent short circuit.
• Risk of fire and electric shock. No user serviceable parts.
• Do not store or charge the battery at temperatures outside the stated limits (see Specifications).
• Never charge in areas forbidden by law.

Battery Charger

• Regularly examine the charger for damage to the cord, plug, enclosure and other parts. If any damage is found, stop using until it is repaired or replaced.
• The external cable of the charger (power supply unit) cannot be replaced; if the cord is damaged, the transformer must be discarded and replaced by a new one.

Cable Tension Adjustment
When the brake is too tight or loose, you can thread in/out the brake cable adjuster.

• Before lifting, moving, or otherwise transporting the scooter, turn it off and fold the scooter. Handle with care and avoid violent force, such as throwing and heavy pressure. Keep away from fire and water.
• Tires supplied with the product are to be mounted on the wheel by a professional repairer. Removing the wheels is complicated and incorrect assembly can lead to instability and malfunctions.

In case of accidents or breakdown, contact an authorized repairer if the product is still under warranty. If it's not, you can contact any specialized repairer of your choice. You can ask for the list of the authorized repairers from the customer service available at www.segway.com.
Efforts have been made to simplify wording in the user manual for users. Where an action appears too complicated for a user, he/she is advised to contact an authorized or a specialized repairer or customer service.

NOTICE: INSURANCE
YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER. TO DETERMINE IF COVERAGE IS PROVIDED, PLEASE CONTACT YOUR INSURANCE COMPANY OR AGENT.

Riding Safety

Remember that whenever you ride the scooter, you risk injury from loss of control, collisions, and falls. To reduce the risk, you must read and follow all "CAUTION" and "WARNING" notices. Please understand that you can reduce the risk by following the instructions and warnings in this manual, but you cannot eliminate all the risks. Please use common sense when riding.

1. The product is for recreation only. It is not intended for transportation. In order to master riding skills, the rider needs to practice. Use with caution since skill is required to avoid falls or collisions causing injury to the user or third parties. Neither Ninebot Inc., which means Ninebot (Beijing) Tech Co., Ltd. and its subsidiaries and affiliates nor Segway Inc. is responsible for any injuries, damages or legal disputes caused by a rider's inexperience or failure to follow the instructions in this manual.
2. When entering public places, always comply with the local laws and regulations. In places without laws, comply with the safety guidelines outlined in this manual.
3. DO NOT allow anyone to ride the scooter on his/her own unless he/she, and the supervising adults have carefully read this manual. The safety of a new rider is your responsibility. Assist new riders until they are comfortable with the basic operation of the scooter. Make sure each new rider wears a helmet and other protective gear.
4. Do not modify the scooter or change parts by yourself. Use only Ninebot or Segway approved parts and accessories. Modifications to your scooter could interfere with its operations, result in serious injury and/or damage, or void the Limited Warranty.
5. This product must be assembled and adjusted ONLY by adults. The scooter contains small parts which can pose a choking hazard. Keep plastic covering away from children to avoid suffocation. Children should not play with the scooter or spare parts of it, nor should cleaning, maintenance, folding and charging be done by children.

Riding Surfaces and Environment:

• This scooter is designed for riding on flat, dry paved surfaces. Ride in an open outdoor space. Make sure there are no pedestrians, skateboards, bikes, scooters and other riders in your surroundings.
• Never use in roadways, near motor vehicles, near steep inclines or steps, swimming pools or other bodies of water. Avoid construction sites, sudden surface changes, drainage grates, potholes, cracks, hydrants, parked cars, speed bumps and other obstacles. Don't ride on loose grounds (such as rocks, gravel or sand).
• Do not ride in the snow or in the rain. Submersion in water may cause the battery to damage, catch fire or even explode.
• Do not ride in extreme temperature conditions or in low visibility, such as at dawn/dusk or at night.

When Riding:

• Always wear a helmet and other protective gear when riding the scooter. Use an approved bicycle or skateboard helmet that fits properly with the chin strap in place, and provides protection for the back of your head.

Protective equipment should be worn. Not to be used in traffic. Never hitch a ride with another vehicle.

To avoid pinching, DO NOT touch parts with gap.