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TROUBLESHOOTING
PROBLEM
Coffee does not
come out
Coffee comes out
around the edge
of the portafilter
Milk is not foamy
after frothing or
is not coming out
of the tube
Coffee comes out
too quickly
Coffee is too weak 1.
POSSIBLE CAUSES
Appliance not turned on or plugged in
1.
No water in reservoir
2.
Coffee grind is too fine
3.
4. Too much coffee added
Grinds have been tamped down too
5.
much
Portafilter not rotated to full lock
1.
position
Coffee grounds were left around the
2.
filter basket rim
Too much coffee in filter basket
3.
Unit ran out of steam
1.
Milk is not cold enough
2.
Frothing tube is blocked
3.
Coffee grind is too coarse
1.
Not enough coffee in filter
2.
Using single-filter basket for
double shot
Coffee grind is too coarse
2.
SOLUTIONS
Plug in unit and turn it on
1.
Add water
2.
Grind less fine
3.
Add less coffee
4.
Refill filter and tamp less
5.
Rotate portafilter to locked
1.
position
Wipe off rim
2.
Fill with less coffee
3.
Ensure there is enough in
1.
the reservoir
Chill milk and frothing
2.
reservoir
Follow the instructions on
3.
pp. 20–21 to clean the milk
reservoir and the frothing
tube
Use a finer grind
1.
Add more coffee
2.
Use double-filter basket for
1.
double shot
Use a finer grind
2.
19
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