HEATSTRIP Classic THHAA-UL Product Manual page 20

SYMPTOM
Freight damage
Missing brackets
Not heating
Not enough power
Not hot enough
Take too long to heat
up
Discolouration/face of
the unit is browning
CHECK END
REASON
Damaged during Inspect units for
transport
Parts missing
from box
No power to unit Check that there
or unit has short is power to the
circuited
Inspect cable for
Cable is damaged cuts, scratches,
nicks etc.
to the unit
Wait 15 minutes
Did not wait for
the unit to warm temperature to
up
maximum
Multiple units are
connected in
series not in
parallel and not
getting enough
power
Insufficient power
to the unit
Heater is over
heating
Environmental
factors
This is normal
wear for the
heater.
CHECK TECHNICIAN
USER
Take photos of
packaging and unit and
damage
return to factory
Check the resistance
across the active and
unit neutral terminals
Electrician to check
there is sufficient
voltage and current to
the unit
for the
reach its
Check the circuit that
each one has been
wired separately with
the correct voltage and
current
Check the voltage and
current to the units
Check that the power
supplied matches the
rated power on the
compliance plate
FIX
Return to factory for repair/
replacement
Contact factory for
replacement brackets
Return to factory for repair/
replacement
Return to factory for repair/
replacement
Wire correctly with correct
current
Normal Operation
Wire correctly with correct
current
Increase power
Replace heater with correctly
rated heater
Clean heater according to
the Cleaning and
Maintenance instructions
Paint the face of the unit
using a 600 degree high
temperate engine black
paint. Available from
automotive stores. We can
not send these out as aero-
sols can not be sent in the
post