Xerox DocuMate 3640 User Manual page 109

Maintenance
Error
Code Problem Description
5 ADF cover open.
7 The scanner was locked when
you tried to scan.
9 Multiple page feed error.
All An internal part in the scanner
Other may have malfunctioned.
Codes
96 DocuMate 3640
User's Guide
Solution
If this E-code show when attempting to scan from the ADF,
make sure the ADF door is securely closed and the scanner
lid is fully closed against the flatbed glass.
Turn off the scanner, unlock the lock by pushing the lock tab
down, then turn the scanner back on. The lock is located on
the side of the scanner. See page 2 for the lock's location. If
the problem persists, reboot your computer.
Multiple pages were fed through the ADF at one time. Open
the ADF and pull out all pages. If problem persists clean the
scanner and/or replace the ADF pad assembly.
Turn off the scanner, re-boot your computer, then turn the
scanner back on. If the problem persists, contact Xerox
Technical Support.