Xerox DocuMate 3640 User Manual
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Xerox DocuMate 3640 User Manual

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OneTouch 4.6
November 2013
05-0791-100
Xerox
DocuMate
3640
®
®
User's Guide

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Summary of Contents for Xerox DocuMate 3640

  • Page 1: Xerox Documate

    OneTouch 4.6 November 2013 05-0791-100 Xerox DocuMate 3640 ® ® User’s Guide...
  • Page 2 Design © 2013 Xerox Corporation. All rights reserved. Xerox , Xerox and Design and DocuMate are registered trademarks of Xerox Corporation in the United States and/or other countries. ® Content © 2013 Visioneer, Inc. All rights reserved. The Visioneer brand name and OneTouch logo are registered trademarks of Visioneer, Inc.

  • Page 3: Table Of Contents

    The Xerox DocuMate 3640 Scanner ........
  • Page 4 Adding Text Editor Applications to OneTouch ........100 ® ® Xerox DocuMate 3640...
  • Page 5 Disabled Options in this Section ........... 162 ® ® Xerox DocuMate 3640...
  • Page 6 Xerox DocuMate 3640 Scanner Specifications ........
  • Page 7 European Union ..............222 Index ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 8 Table of Contents ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 9: Safety

    Electrical Information on page 12 • Emergency Power Off on page 14 • Maintenance Information on page 15 • Product Safety Certification on page 16 • Environmental Health and Safety Contacts on page 17 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 10: Safety Introduction

    WARNING: The safety and environment testing and performance of this product have been verified using Xerox materials only. Unauthorized alterations, which may include the addition of new functions or connection of external devices, may impact the product certification. Please contact your Xerox representative for more information.

  • Page 11: Operational Safety Information

    Your Xerox equipment and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards. To ensure the continued safe operation of your Xerox equipment, follow these safety guidelines at all times: Do These •...

  • Page 12: Electrical Information

    Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an outlet is correctly grounded, consult an electrician. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection terminal.

  • Page 13: Disconnect Device

    The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plug-in device. To remove all electrical power from the equipment, disconnect the power cable from the electrical outlet. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 14: Emergency Power Off

    A wall panel circuit breaker, fuse, or other safety device has been tripped. • Liquid is spilled into the machine. • The machine is exposed to water. • Any part of the machine is damaged. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 15: Maintenance Information

    Do not perform any maintenance procedures unless you have been trained to do them by an authorized local dealer or unless a procedure is specifically described in the user manuals. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 16: Product Safety Certification

    Product Safety Certification This product is certified by the following Agency using the Safety standards listed: Standard UL60950-1 (USA) CSA 22.2 No. 60950-1 (Canada) IEC 60950-1 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 17: Environmental Health And Safety Contacts

    Environmental Health and Safety Contacts Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, please contact the following customer help lines: USA & Canada: 1-800-828-6571 Europe: +44 1707 353 434 ®...
  • Page 18 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 19: Welcome

    Documentation on page 22 • The Xerox DocuMate 3640 Scanner on page 23 Your new Xerox scanner can quickly scan stacks of documents with the Automatic Document Feeder (ADF), or single items on the Flatbed glass. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 20: What's In The Box

    Before starting the software installation, please check the contents of the box to make sure that all parts are included. If any items are missing or damaged, contact the dealer where you purchased the scanner. Xerox DocuMate 3640 Scanner Input Tray USB Cable...

  • Page 21: System Requirements

    Color quality of 16-bit or 32-bit • Resolution set to at least 800 x 600 pixels Refer to your Windows documentation for instructions on setting the color quality and resolution for the monitor. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 22: Documentation

    • Kofax Virtual ReScan (VRS™) user’s guide—contains detailed feature and configuration instructions for the software, including using the advanced image enhancement options to improve the clarity of scanned images created from imperfect originals. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 23: The Xerox Documate 3640 Scanner

    The Xerox DocuMate 3640 Scanner Input Tray Paper Guides ADF Cover Scanner Lock Control Panel Output Tray Release Paper Stop Power Switch Power Jack USB Port ADF Cable Input tray—holds the documents in the Automatic Document Feeder (ADF) for scanning.
  • Page 24 Universal Serial Bus (USB) port—connects the scanner to the computer. ADF cable—connects the ADF to the scanner body. The cable provides power to the ADF and must be plugged in for it to operate. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 25: Scanner Setup

    Scanner Setup This chapter includes: • Unpack and Assemble the Scanner on page 26 • Connect the Scanner Power Cord on page 28 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 26: Unpack And Assemble The Scanner

    Note: The locking tab protects the scanner’s scan head by holding it securely in position. Lock the scanner when transporting it from one location to another, but remember to unlock it before scanning. The scanner will not scan when locked. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 27 Swing the input tray up until it snaps into place. When you’re finished assembling the scanner, place it on a level surface on your desk. If the scanner is on an uneven surface, it may stall when scanning from the Flatbed. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 28: Connect The Scanner Power Cord

    Connecting any other type of power supply may damage your scanner, and will void its warranty. Plug the power cord into the power supply and into a wall outlet. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 29: Installation

    • Install the Software and Connect the Scanner on page 31 • Installing Additional Applications on page 37 • View the User Guides on page 39 • Register Your Scanner on page 40 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 30: Before You Begin

    If you already have a scanner connected to your computer, it is recommended that you remove that scanner’s driver program prior to installing your Xerox scanner. You can remove these programs from the Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for instructions about removing the driver and software for that unit.

  • Page 31: Install The Software And Connect The Scanner

    Double-click the icon for your DVD-ROM drive. • The Installation menu for the disc should now open. If the menu does not open: • From the list of files on the disc, double-click the file named setup.exe. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 32 Make sure the boxes for Scanner Driver and Visioneer OneTouch are selected, as well as any other applications you want to install. Note: The software provided with your scanner may differ slightly from the list shown in the window. Click Install now. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 33: Installing The Scanner Driver

    The scanner driver installation will start first. The Welcome screen for the scanner driver Setup Wizard opens. Click Next. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree then click Next.

  • Page 34: Connect The Usb Cable And Turn On The Power

    The status light comes on and flashes indicating that the scanner is receiving power. Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 35 When you’re certain that the software has completely loaded, return to the “Complete the installation by connecting your hardware” window. Click OK to complete the installation process. Click Close on the Installation Complete window to close and exit the driver installer. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 36: Installing Visioneer Onetouch

    Note: If you selected other software to install from the DVD the installation for that software will automatically start after you click Close on the Installation Complete window. Follow the instructions on-screen to install each application you selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 37: Installing Additional Applications

    30 different PC applications for editing, searching and sharing. Custom workflows handle large volumes of documents, and you can use its tools to print to PDF. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 38 This is not an error, Kofax does not install your scanner’s ISIS driver. Please disregard ® this message in the VRS installation and click OK. The Kofax VRS Certified ISIS driver is installed correctly when you install the scanner driver. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 39: View The User Guides

    When you’re finished, click Main menu to return to the Main menu window and click Exit. Remove the installation disc and store it in a safe place. That’s it! Installation is finished and your Xerox scanner is ready to scan. ®...

  • Page 40: Register Your Scanner

    Press Enter on your computer’s keyboard or click the option on screen to go to the web address. When the Xerox scanners web page loads click on Register Your Product. Fill in the registration form, all required fields have an asterisk (*).

  • Page 41: Loading Documents To Scan

    Also remove any labels, stickers, or Post-It™ notes that may come off during the scanning process and get stuck in the scanner. Misuse as described here will void your scanner’s warranty. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 42: Scanning From The Automatic Document Feeder (Adf)

    • Partially transparent paper such as tracing paper as any images from the opposite side of the page or black background will appear in the scanned images. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 43: Unsupported Document Types

    Fan the documents to make sure all pages in the stack are separated. • Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prevent paper from skewing while being pulled through the scanner. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 44: Loading Documents

    Pinch the ends to align the leading edges slantwise to help prevent multiple pages from being fed through at a single time. Loading Documents Adjust the paper guide for the width of paper. Load the documents face up with their tops into the Automatic Document Feeder. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 45: Scan From The Flatbed Glass

    Press the Up or Down Destination Selector buttons to choose a scan setting. Then press either the Simplex or Duplex button. The face-down side of the page is scanned and the image is sent to the selected Destination Application from the OneTouch utility. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 46: Scanning Interfaces

    Scanning Interfaces If you selected the recommended installation options, then you have several different options to scan with your Xerox DocuMate 3640 scanner. • OneTouch—When you press one of the scanner buttons, documents are scanned using the scan settings assigned to the button you selected. The scanned images are then sent to a destination on your computer or network drive.

  • Page 47: Scanning And Configuring Onetouch

    • Scanning with Job Separation on page 116 • Scanning with Optical Character Recognition (OCR) on page 119 • OneTouch with Visioneer Acuity Technology on page 132 • Hardware Properties on page 136 ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 48 (such as Email) and the icon of the destination (called the Destination Application) where the images will be sent when scanning is finished. The OneTouch button panel shows which application the button is configured to send images to. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 49: Default Onetouch Settings

    United States standard paper sizes such as 8.5 x 11 inches. • If Metric is the selected measurement, the default page size in each profile is based on the ISO 216 standard and the majority of the profiles will default to A4. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 50: Scan From The Onetouch Button Panel

    The OneTouch panel is your on-screen set of controls for the scanner. From the panel you can access the hardware settings for your scanner and configure the Scan button. Click on the OneTouch icon to open the panel. The Button View The Detail View The Hardware View ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 51 Single-click on the detailed information to open the OneTouch Properties. The Hardware View • Left-click on the scanner icon to return to the Button view. • Right-click on the scanner icon to open the scanner’s hardware properties. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 52: Changing The Button Settings

    If you select a word processing program such as Microsoft WordPad or Microsoft Word that can be used for OCR (such as TXT or RTF), the text in scanned images is automatically converted to word processing text. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 53 OK/Cancel/Apply buttons—OK accepts any changes and closes the window. Apply accepts any changes but leaves the window open so you can continue making additional changes. Cancel closes the window without accepting any changes. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 54: Selecting Options For Onetouch

    • Storage and CD-R/W is for scanning directly to a folder on the computer, server, FTP server, SharePoint site, or to the Windows CD temp directory for burning the files to a CD. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 55 The token values are: • {FN}—inserts the scanner name. • {#b}—inserts the image number without adding zero (1). • {#03b}—inserts a 3-digit image number in the scan batch (001). ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 56 As each destination application link is different, there is no standard filename type you can create to use for all destinations. If you scan and the images are not grouped in the file(s) as needed, try deselecting Use custom file naming and then scan again. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 57: Scan Configurations

    That way, you will always have the factory-settings available. If you do delete or edit them, and want to get the factory pre-sets back again, you will need to uninstall then re-install your scanner. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 58: Scan Settings Tab

    Resolution—drag the slider to the right or left to adjust the dots per inch (dpi) of the resolution. The higher the dpi setting, the sharper and clearer the scanned image. However, higher dpi settings take longer to scan and produce larger files for the scanned images. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 59: Page Settings Tab

    The Simplex and Duplex buttons on the scanner take precedence over the OneTouch settings. In other words, if the LED number on the scanner is configured to scan as Duplex, but you press the Simplex button, the scanner scans in Simplex, and vice versa. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 60 The following example shows the original grayscale image and the inverted image. The following example shows the original color image and the inverted image. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 61 When you are done scanning all pages in your document, you can click on Abort to stop the timer or simply let the timer run out. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 62: Advanced Settings Tab

    This option is available for both Color and Grayscale scanning. Redaction Settings Tab Use the options on the Redaction Settings tab to remove a specified area in the scanned image. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 63 Both—select this option if you want to specify an area that appears in the same place on both sides of the page, such as a company logo, so you don’t have to specify the same area separately for both the front and back. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 64 Windows color palette. Select the color you want then click on OK. The color you selected will now display in the Color field on the Redaction Settings tab. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 65 For example, if you selected Red as the color dropout, but then specify red for the redaction region, the final image will have the redacted region filled with gray when scanning Grayscale, or black or white when scanning in Black&White. Click the name to toggle between inches and millimeters. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 66: File Formats

    Create single image files. Note that this option is automatically selected and disabled if you have selected a format that only supports single pages, such as BMP, PNG, GIF, or JPG. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 67: Image Formats

    JPG image files are smaller than BMP and TIFF files. You can change the level of compression for the picture file to have better quality or a smaller file size. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 68 Using PDF-A when scanning as PDF, means the files are compliant with the ISO-19005- 1 standard for permanent archival of electronic documents. More information about www.pdfa.org this standard can be found at To select a PDF file size: Select PDF as the page format. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 69: Text Formats

    Detailed information about these text file formats, and instructions for setting up the OCR options, are in the section Scanning with Optical Character Recognition (OCR) on page 119. To select a file type for the text format: Select the Destination Application. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 70 Word and the OneTouch OmniPage Storage and the OneTouch OmniPage Module is installed. Module is installed. Choose the file type that you want for the text format. Click OK or Apply on the OneTouch Properties window. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 71: Configure Before Scan

    Click the Scan button on the TWAIN Interface. The item is scanned. When finished, click the Done button and the image will be sent to the Destination Application specified in the OneTouch Properties window. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 72 Instead of having to re-scan the entire batch, you can stop the current scan, change the picture type from Black & White to Color, then restart the scanning without losing the pages already scanned. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 73: Open Scanned Document(S)

    Windows documentation for instructions on associating file types. • When scanning to multiple destinations, the scanned file is still sent to the other selected destination application(s) in OneTouch. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 74: Transfer To Storage

    If you modify the storage options in an individual configuration, changing the options in this Link Properties window will no longer update to the configurations you modified. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 75 Select this option to have the folder, specified in the Storage location, open when scanning is complete and the image has been transferred to that location. If you have selected a month, week, or type grouping option, the folder that opens will be the grouping option you selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 76: Setting The Folder From Windows

    When archiving documents with Transfer to Storage option, you can scan the documents to different folders. For example, one folder might be for “Business Receipts,” a second folder might be for “Personal Receipts,” and a third folder might be for “Annual Receipts.” ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 77 To help you remember which folder it is, give the new configuration a name that indicates the folder name, such as “Business Receipts.” Click the Scan Settings, Page Settings, and Advanced Settings tabs, and select the settings you want. Click the Storage Options tab. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 78 11. Click OK. The new configuration is now listed as a Transfer to Storage configuration. 12. Repeat the process to create additional new configurations, such as one named “Personal Receipts.” Note: Make sure to designate separate folders as the Storage Locations for each new configuration. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 79 When scanning is complete, insert the next set of documents in the scanner, then press the second button you set to scan documents and transfer them to storage. When scanning is finished, the documents are stored in the two separate folders. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 80: Burn To Cd-Rom

    The scanner will start scanning. When finished the file will be saved to the Windows temporary location for CD files. An information bubble will appear in the Windows notification area telling you that there are files waiting to be burned to CD. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 81 Click the Burn to CD button. The CD burner begins and your scanned documents are written to the CD. If other files are also waiting in this location, they will get written with the OneTouch files on the ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 82: Printer Or Fax

    The Properties button will be disabled in OneTouch as there are no global properties for this type of destination. Select a printer or fax device, in the Select destination list, then open a Scan Configuration to modify the settings for the device you selected. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 83 For example, if the device is your printer, the dialog box is your printer’s setup settings. Note: When scanning to multiple printers and/or faxes, select the specific device, you want to configure the Advanced features for, from the list before clicking on the Advanced... button. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 84: Paperport

    When you create new configurations, the default settings will also match what you have selected here. If you modify the options in an individual configuration, changing the options in this Link Properties window will no longer update to the configurations you modified. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 85 The list of folders in this window are from the PaperPort Folder Manager. Use the PaperPort Folder Manager to add or delete folders, add other drives and network locations to this list. You cannot add new folders from the OneTouch PaperPort configuration windows. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 86 The selected folder in this list is where the scanned file will be saved when PaperPort is open and the OneTouch option Scan to the current PaperPort folder is selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 87: Sharepoint

    Select an existing configuration in which you have already specified your SharePoint site information, and then click on the Copy button to create a new configuration using the settings of the current configuration. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 88 Transfer to Storage destination, as described in detail starting on page 76. Click on the Help button, in this configuration tab, to launch the SharePoint help file. The help file contains detailed information about the settings in this window and technical implementation notes. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 89: Sharepoint Link Log Viewer

    Click on the Properties button to open the Log Viewer from the SharePoint OneTouch Link Properties window. There are no global configuration properties for the SharePoint destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 90: Ftp Transfer

    Select an existing configuration in which you have already specified your FTP server information, and then click on the Copy button to create a new configuration using the settings of the current configuration. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 91: Ftp Link Log Viewer

    The OneTouch Link Log Viewer opens automatically when scanning is complete. Click on the menu arrow next to View logs for and select FTP Link Agent from the list to display the transfer history for the FTP link only. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 92 Click on the Properties button to open the Log Viewer from the FTP OneTouch Link Properties window. There are no global configuration properties for the FTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 93: Smtp

    Select an existing configuration in which you have already specified your SMTP server information, and then click on the Copy button to create a new configuration using the settings of the current configuration. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 94 Transfer to Storage destination, as described in detail starting on page 76. Click on the Help button, in this configuration tab, to launch the SMTP help file. The help file contains detailed information about the settings in this window and technical implementation notes. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 95: Smtp Link Log Viewer

    Click on the Properties button to open the Log Viewer from the SMTP OneTouch Link Properties window. There are no global configuration properties for the SMTP destination application, all configuration is done using the Scan Configuration Properties window as described in the previous section. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 96: Email Applications

    Internet Options of Internet Explorer. Click on the email application that is in the list, then click on the Properties button to launch the Email OneTouch Link Properties window to change the email application. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 97: Email Properties

    If you changed the email application Internet Explorer, and it does not immediately appear in the Select destination list, click the Refresh button to update the destination list in OneTouch. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 98: Text Editors

    OneTouch. Note that if you recently installed an application, click the Refresh button to see if OneTouch will automatically configure the link before you try adding it manually. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 99: Text Documents Properties

    This could occur if you scanned a photograph with a scanner button set for text applications. • Show message if text recognition failed—a message will open on the screen if the OCR reader does not detect text in the image. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 100: Adding Text Editor Applications To Onetouch

    This PDF format is an image format only, it will not recognize the document using OCR, and you will not be able to search or edit the text in the final file. The application you are adding must be able to open *.pdf files. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 101: Creating An Html Web Page From Your Scanned Documents

    Microsoft Internet Explorer, or other web browser you scanned to, then opens showing your converted page. The application’s URL field shows the location where OneTouch saved the HTML files for you to locate and post to your website. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 102: Still Image Client

    Open the OneTouch Properties window, and select Still Image Client as the Destination Application. Choose a Scan Configuration and click OK. Start scanning using the button you selected for event forwarding. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 103 Click on OK when you are done making changes to this window. Now when you scan with Event Forwarding you will either be prompted to choose an application, or the default application you selected will open. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 104: Image Editors

    From this window you can add an application and set additional document handling options. Note that if you recently installed an application, click the Refresh button to see if OneTouch will automatically configure the link before you try adding it manually. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 105: Image Documents Properties

    • Convert Bitmaps to JPEG—JPEG files can be compressed to produce smaller file sizes and, therefore, shorter transmission times. Use this option to provide that compression capability to image files. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 106: Adding Image Editor Applications To Onetouch

    When you are done making changes in this window, click the Add button to accept the changes and close the window. Click OK on the Link Properties window. Click Refresh on the OneTouch Properties window and the new application should now be available. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 107: Pdf Applications

    Please note that any PDF application you add manually to OneTouch will be classified as a “Text Based Link.” These applications will only show in the destination list when Text editing applications are enabled. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 108 Step 3. Select the icon in Step 3 of the dialog box. That is the icon that will appear in the OneTouch Destination List. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 109 When you are done making changes in this window, click the Add button to accept the changes and close the window. 10. Click OK on the Link Properties window. 11. Click Refresh on the OneTouch Properties window and the new application should now be available. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 110: Send To Application

    Link Properties window. Changing the options in this window only affects the configuration you are creating or modifying. All other configurations will retain their settings for this destination. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 111 The scanner starts scanning and, when finished, sends the scanned file to the application you selected. Technical note • After configuring this link, you may need to click Refresh in the OneTouch Properties window to show the correct application icon in the Select destination list. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 112 This unique file is created at scan time and contains a list of every image in the scan job. Only select this option if you are sure that the application you are scanning to can use the job file to accept image transfer. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 113: Scanning To Multiple Destinations

    Click each destination where you want to send the scanned image in the Selected destinations (#) list. Click again to deselect a destination. As you click on each destination, the Selected destinations number will count so you know how many applications are selected to receive the image. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 114 For example, if you scan to a printer and to email, only the BMP file format will be available as printers can only receive an uncompressed image format. All other image formats and all text formats will be disabled until you deselect the printer. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 115 OneTouch Properties window. Technical Note • The Still Image Client destination cannot be used with multiple destination scanning. This destination will be disabled when the Enable scanning to multiple destinations is selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 116: Scanning With Job Separation

    Click on the Options tab in the OneTouch Properties window. Click on the down arrow next to the Select Button list to select the button you want to modify. Note that the options in this window are specific to each OneTouch button. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 117 When scanning is finished, each file will be sent to the destination location or application you have selected on the button tab. Technical Note • When Instant delivery is also selected on the Options tab, each file will be sent as it is created. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 118 For example, if you scan 12 pages and 3 are blank, the total number of images counted for the job separation will be 9 not 12. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 119: Scanning With Optical Character Recognition (Ocr)

    You can then work with the text and numbers to edit, spell check, change font or type size, sort, calculate, and so forth. Note: Xerox recommends that all OCR processing use the original factory settings for OCR scanning that came with your scanner. When scanning with other settings, use at least 300 dpi for the resolution.

  • Page 120: Text Formats

    The specific file format is the file name extension on the text format icon. The specific text format; this example is for Rich Text Format (.rtf). To select a file type for the text format: Select the Destination Application. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 121 HTML Document—the .htm file format used to create web pages. Searchable PDF—the .pdf file format used by Adobe Acrobat. This format converts scanned text into PDF with an invisible text layer for searching. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 122 Scans with Use MRC selected may take slightly longer to complete the processing. Select Use MRC for documents with harder-to-read text or lower-quality graphics to get the best possible scan output image. The Use MRC option is available for sPDF and PDF. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 123: Selecting Onetouch Omnipage Ocr Options

    Select a Destination Application that has one of the text format file types as the page format, such as Microsoft Word or WordPad. Right-click on the page format icon to see the menu. Choose OCR Options from the menu. The OCR Properties window opens with the tab selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 124: The Ocr Tab

    The OCR engine does not automatically correct misspelled words that were present in the original document. When dictionaries are selected, the terms in those dictionaries are used to check the spelling. If this is option is not selected, User Dictionaries and Professional Dictionaries cannot be selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 125: Creating Your Own Dictionaries

    Creating Your Own Dictionaries You can create multiple dictionaries for your personal use. For example, you might have different dictionaries for separate work projects, especially if each project uses different acronyms and terminology. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 126 Type each word you want in your new dictionary, followed by a carriage return. Make sure to spell the words correctly as they will be used for spellchecking. Here is an example of what the text file might look like: • Xerox • OneTouch •...
  • Page 127 To remove a dictionary from the list, select it and click Remove. This only removes the dictionary from the list. It does not affect the original text file you created with the list of words. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 128: Editing User Dictionaries

    Select the file that has the words you want to add to your user dictionary. Importing will add the entire list of words in a file to the user dictionary. Click Import. The file’s words will be added to your user dictionary list. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 129 The Export User Dictionary window opens. Select the dictionary file to export and click Save. The file is exported as a formatted dictionary with the .ud filename extension so it can be opened by other programs. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 130: The Format Tab

    Spreadsheet—choose this option if the entire document consists of a table that you want to • export to a spreadsheet program, or have treated as a table. No flowing text or graphics will be detected. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 131 The worksheets can then be opened in a spreadsheet application. The Spreadsheet output option is only available for documents scanned with the XLS format. These options will now apply to the OCR processing when you select any text format as the page format. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 132: Onetouch With Visioneer Acuity Technology

    OneTouch with Visioneer Acuity Technology The OneTouch software you received with your Xerox scanner now includes the Visioneer Acuity technology. This application has a set of features for improving and enhancing the quality of scanned documents, especially documents that would usually produce poorer quality images. Scan configurations with Acuity options work with OneTouch scan settings to produce the best quality images.

  • Page 133: The Acuity Settings

    Do not use Acuity image processing—scanning will not use the Acuity processing. • Default settings—automatically selects the options your scanner can use with any scan mode (Black&White, Grayscale, and Color). Select the options for scanning. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 134 Dynamic threshold attempts to evaluate the scanned page and automatically adjust the brightness and contrast levels to produce the best quality image when scanning in black and white. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 135 The Acuity icon on the top of the OneTouch Panel and on the scan configuration remind you that the scan will use the Acuity settings. The summary of the scan settings also indicates Acuity settings. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 136: Hardware Properties

    Hardware Properties Right-click on the OneTouch icon and choose Show Hardware from the pop-up menu. The Hardware Properties dialog box opens and shows information about your Xerox scanner. Click the Properties button. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 137: Device Settings

    Device Settings Please refer to Device Settings on page 186 Driver Settings Please refer to Driver Settings on page 188 ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 138 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 139: Scanning From Twain And Wia

    155 • Presets on page 156 • Document Settings on page 161 • Image Enhancements on page 171 • Driver Configuration on page 184 • Hardware Properties and Interface Behavior on page 186 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 140: Accessing The Scanner Interface

    186 for more information. Please refer to your Windows documentation for WIA scanning instructions if you do not see the interface described below, or if you have any questions regarding Windows scanning applications. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 141: Scanning

    If you see this locked version of the scanner’s interface you will be able to select a predefined scanning profile from the Presets list, and then click the Scan button to start scanning. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 142 The instructions for changing this setting are in the Driver Settings section of this guide. If you are unable to change this setting the option may have been set by your system administrator. Please contact your system administrator for more information. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 143: Using The Preview Window

    Zoom level box to zoom in or out on the preview image in 5% steps. Click the zoom to fit button to fit the entire preview area within the preview window. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 144 When you are happy with the sample image, you can click Scan in the preview window or in the main interface to scan and save the image with the current scan settings. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 145: Scan Regions

    This region will be labeled number 1 and be displayed as an outline in the preview area. Place an item in the scanner and then click Get preview. The scanner scans and displays a sample image. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 146 If you do not hold down the Ctrl key, when you click on the area that has already been set as a region you will move the existing region. Click Close when you are done creating scan regions. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 147 When creating scan regions and you reach the maximum number of allowable scan regions, you will not be able to continue creating scan regions until you remove a region you have already created. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 148: Move, Resize, Or Delete Regions

    Note that you can only resize the scan regions to be within the scanner’s minimum and maximum supported paper sizes. Please refer to the scanner specification table, in the maintenance section of the user guide, for the supported paper sizes for your scanner. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 149: Reordering Regions

    The priority determines which region gets processed first while scanning. For example, region 1 will be processed first and appear in the scanning application as the first image. Right-click on the region and select an option from the menu. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 150: Clear All Regions

    Right-click anywhere in the preview window where there are no regions, and then click on Clear all regions to remove all of the regions in the preview area. This will leave only the region labeled as number 1. There must always be at least one region for scanning. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 151: Document Source Configuration

    ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 152: Advanced Options

    ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 153 Click the top of the menu to collapse the list. Select the options in the scanner interface that you want to use for the second source. Tip: Save the changes to a Preset when you are done selecting options for each source. Please refer to Presets for more information. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 154 Click the top of the menu to collapse the list. Select the options in the scanner interface that you want to use for the second side. Tip: Save the changes to a Preset when you are done selecting options for each source. Please refer to Presets for more information. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 155: Summary

    Summary The Summary area displays some of the basic scan options selected in the interface. Clicking on one of the links will open the area of the interface where the setting is located. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 156: Presets

    Select the preset you want to modify in the preset list. Adjust the options in the scanner interface as needed. Click Save. To rename a preset: Select the preset you want to rename in the preset list. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 157: Exporting Presets

    Click the right pointing arrow button and select Delete. Click Yes when prompted to confirm that you want to delete the currently selected preset. Exporting Presets Click on the right pointing arrow and select Export... from the list. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 158 Click on Export. If you selected multiple presets to be exported, a file will be created for each preset you selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 159: Importing A Preset

    ADF scanner, all settings that are specific to ADF scanning will be modified. Click on the right pointing arrow next to the presets list and select Import..® ® Xerox DocuMate 3640 User’s Guide...
  • Page 160 Skip—select this option to skip the preset with the duplicate name. Select the option Do this for all conflicts to have the action you select in this dialogue be used for all conflicts found. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 161: Document Settings

    Advanced panel—this panel contains advanced document handling options. If you select an option in this panel that also appears on the Main panel, when you return to the Main panel that option will be selected. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 162: Disabled Options In This Section

    Note that even when Sources identical is selected, any options that are only available for a specific source will be discarded if the scanner scans from the source that does not have those options. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 163: Main Panel Options

    Some resolution settings for typically scanned items are: • Text document letters, forms, or other typed black and white documents – 100 dpi to 150 dpi ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 164: Document Size

    14 inches and you want to scan long pages. You can only specify values within the scanner's minimum and maximum supported item size. Please refer to the maintenance section of the scanner user's guide for this information. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 165: Manual Feed

    If you are getting false double feed errors, try cleaning the inside of the scanner. Excessive dust on the sensor can cause false double feed errors. Refer to the maintenance section of the scanner's user guide for instructions on cleaning the scanner. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 166 The options in the list allow you to select where you want the front side image to appear in relation to the back side image in the final file. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 167: Advanced Panel Options

    The options in this panel may also appear in the Main panel, but with additional settings for you to fine-tune the feature you've selected. Select the Advanced source configuration mode to show this panel. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 168: Automatic Image Cropping

    The output compression option is the TWAIN driver compressing the image before it sends the image to the scanning application. In the scanning interface the input compression option is Compress transfers and the output option is Compression. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 169 The driver uncompresses the image and transfers the uncompressed image to the scanning application. The Compression option will often be disabled as most applications do not support receiving a compressed image file from the scanner driver. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 170 Change to the Advanced source configuration mode. In the Document settings section click on the Advanced tab. If your scanner and application supports compressed file transfers, the Compression option will now be available. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 171: Image Enhancements

    • Color processing panel—this panel contains advanced options for processing colors in the final scans. • Advanced panel—this panel contains advanced image enhancement options for improving the clarity of the scanned image. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 172: Disabled Options In This Section

    Note that even when Sources identical is selected, any options that are only available for a specific source will be discarded if the scanner scans from the source that does not have those options. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 173: Main Panel Options

    Light colored carbon copy paper, such as yellow or pale pink or pale green, with light text - 45% to • Newspaper or magazine pages - 55% to 70% • Book pages - 55% to 80% • Pictures taken inside or in the shade - 60% to 85% ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 174 Contrast refers to the differences between the light and dark portions in the image. Move the slider left or right to decrease or increase the contrast levels. Increasing the contrast level emphasizes the difference between the lighter and darker portions of the image, decreasing the contrast de- emphasizes that difference. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 175 Refer to the monitor's user guide for adjusting the contrast level and see if the manufacturer has any recommended settings. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 176 The examples below show the original image at the default setting of 1.8 gamma level, then 1.0 gamma and 2.6 gamma. Adjusting the gamma level does not make the image completely black nor completely white. Gamma: 1.0 Gamma: 1.8 Gamma: 2.6 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 177: Invert Image

    The following example shows the original grayscale image and the inverted image. The following example shows the original color image and the inverted image. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 178: Mirror Image

    • Sensitivity—move the slider left or right to adjust the sensitivity level for dynamic thresholding. This slider is only enabled when Dynamic threshold is selected in the list. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 179 The size of the hole can be between approximately 4 mm and 12 mm • The maximum width of the margin is 25.4 mm from the edge of the paper • The size of the margin is 24.4 mm ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 180: Color Processing Panel Options

    For example, pure red has an R/G/B value of 255/0/0. Selecting Red indicates that the scanner should look for a range of RGB reds close to pure red and remove them from the image. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 181: Advanced Panel Options

    The Despeckle option identifies these spots and removes them. This option is only available when scanning in black and white. Radius—this is the size of the area that is evaluated for stray dots. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 182 Note that the higher the number is in the Moiré radius field, the longer it will take the driver to evaluate the image. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 183: White Level

    You can set a value for black from 0 to 127. If you set this value to 127, you are telling the scanner that all pixels that are grey level 127 or lower (darker) should appear as black in the final image. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 184: Driver Configuration

    For example, if there are two modules installed and both modules include an automatic image rotation option, the first module's rotate option is used and the rotate setting in the second module is ignored so that the image is not rotated twice. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 185: Scanner Configuration

    Counters—click the reset button next to the counter you want to set back to 0. You can use this option to monitor the number of scans completed since the last time a part has been replaced. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 186: Hardware Properties And Interface Behavior

    Windows XP—from the Windows Control Panel when in category view, open Printers and Other Hardware and then Scanners and Cameras. Right-click on the scanner and then select Properties from the list. Device Settings ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 187: Power Settings

    Counters—click the reset button next to the counter you want to set back to 0. You can use this option to monitor the number of scans completed since the last time a part has been replaced. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 188: Driver Settings

    Default preset—select the preset you want to have be the default displayed options in the scanner interface each time it opens. TWAIN Driver • Auto transfer—scanning and transfer starts when the scanner detects paper. • Auto close on transfer—the interface closes automatically when scanning is complete. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 189 TWAIN interface in WIA 2.0 applications. • Emulate WIA 1.0—select this option to display the TWAIN interface for WIA 1.0 compatible applications. When this option is selected, WIA 2.0 applications will use the Microsoft WIA interface. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 190 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 191: Scanning From Isis

    The ISIS drivers were installed correctly during the installation of your scanner. The Scanner Selection dialog box will then appear. Select Xerox® DocuMate® 3640 from the list of scanners and click OK. Your scanner is then ready to work with the ISIS driver.
  • Page 192 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 193: Maintenance

    Troubleshooting on page 204 • Uninstalling Your Scanner on page 210 • Xerox DocuMate 3640 Scanner Specifications on page 212 • Xerox DocuMate 3640 Parts List on page 214 This section contains information about maintenance, troubleshooting, uninstalling, scanner specifications, and spare parts.

  • Page 194: Safety Precautions

    Never use aerosol sprays or compressed air, or attempt to lubricate parts with an oil or silicon spray. • Never service the scanner in an area where there are open liquid containers. • Never pour or spill liquid on the scanner or any of its components. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 195: Clearing Paper Jams

    Remove the jammed paper and close the cover. To reduce the number of paper jams, smooth and straighten the paper before scanning, adjust the guides to the paper size, and insert the paper evenly into the ADF ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 196: Cleaning The Automatic Document Feeder

    Lift the ADF cover release on the top of the scanner body to open the Automatic Document Feeder cover. Wipe the feed roller from side to side. Rotate the roller to clean its entire surface. Feed roller ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 197 Locate the Free rollers in the underside of the ADF door. Wipe the Free rollers from side to side. Rotate the rollers downward to clean the entire surface of each roller. Free rollers ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 198: Cleaning The Scanner Glass

    ADF scans against. This area is at one side of the glass and has a white reference frame. This is the area of the glass where images are captured as paper is pulled through the ADF during scanning. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 199: Replacing The Adf Pad Assembly

    The ADF pad may wear out and is designed to be a user-replaceable part. Problems with documents feeding into the ADF is an indication that the pad is wearing thin. See Xerox DocuMate 3640 Parts List on page 214 for ordering information.

  • Page 200: Replacing The Roller Assembly

    Replacing the Roller Assembly After extended use, the roller may wear out and will need to be replaced. It is a user-replaceable part and can be ordered. See the Xerox DocuMate 3640 Parts List on page 214 for ordering information.
  • Page 201 The roller assembly fits in a channel in the ADF cover. You can identify the roller assembly by its orange lock flange. To remove the roller, push the lock flange down to unlock it. The roller will now be loose and can be removed from its channel. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 202 Holding the right hand side of the roller, gently pull it down and away from its channel. Now angle the left side of the roller assembly out and away from its housing. You can discard the roller. It cannot be refurbished or reused. ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 203 Angle the roller up and into its channel. Make sure the wheel on the left hand side remains seated in its housing. Push the locking flange up to lock the roller in place. Close the ADF cover. Your scanner is now ready to scan with its new roller assembly. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 204: Troubleshooting

    • the computer. Did you select another TWAIN source for acquiring images? If you use multiple TWAIN devices • with your computer, you may have selected another source for images. Make sure TWAIN: Xerox ® DocuMate ® 3640 is selected as your scanner.
  • Page 205 ® 3640 scanner. Please see the documentation that Xerox you received with the other scanner for the steps to remove its driver programs. After uninstalling the other scanner’s driver programs, uninstall OneTouch using the steps on page 210 then install OneTouch following the instructions in the Installation chapter.
  • Page 206 Document Feeder on page 196. If that doesn’t solve the problem, the pad assembly may need to be replaced. It is user-replaceable. See Xerox DocuMate 3640 Parts List on page 214 for the ordering number. See Replacing the ADF Pad Assembly on page 199 for the steps to replace the pad.
  • Page 207 Feed errors. Make sure you clean the Double-Feed sensor, when cleaning the ADF, as described previously in this section. The Double-Feed sensor is located in the body of the ADF, the receiving sensor is underneath the ADF door, opposite of the Double-Feed sensor. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 208: Error Light Troubleshooting Codes

    Error Light Troubleshooting Codes The status light indicates the current state of the scanner. Descriptions of the most common patterns are listed below. Contact Xerox Technical Support if you experience a different blinking pattern. Normal Operation • Blinking blue: indicates the scanner is waking up from power saving and preparing to scan.
  • Page 209 ADF pad assembly. An internal part in the scanner Turn off the scanner, reboot your computer, then turn the scanner Other may have malfunctioned. back on. If the problem persists, contact Xerox Technical Support. Codes ® ® Xerox...

  • Page 210: Uninstalling Your Scanner

    Windows XP: Open Add/Remove Programs • Windows Vista and later: Open Programs and Features Uninstalling the scanner driver: In the list of installed programs click on driver. Xerox DocuMate 3640 Click the button. Change/Remove Uninstall Click when asked to confirm that you want to remove the driver.
  • Page 211 Visioneer Acuity make sure you select and uninstall Visioneer Acuity. If you uninstall one of the entries labeled as an “asset” you will still need to uninstall the main Visioneer Acuity utility. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 212: Xerox Documate 3640 Scanner Specifications

    Xerox DocuMate 3640 Scanner Specifications Scanning resolution 600 dpi Bit depth 24-bit color, 8-bit grayscale, 1-bit line art/text Scan method Duplex Automatic Document feeder Simplex single-pass legal flatbed Light source Dual CCFL Image sensor Dual CCD Flatbed Maximum item size 0.51 x 0.51 inches (13 x 13 mm)
  • Page 213 Scanner Drivers TWAIN, WIA, ISIS Bundled Software Visioneer® OneTouch® Visioneer® Acuity Module Nuance PaperPort® Nuance OmniPage® Nuance PDF Converter Kofax Virtual ReScan (VRS™) ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 214: Xerox Documate 3640 Parts List

    Xerox DocuMate 3640 Parts List Please use the following part names and numbers when ordering replacements for your Xerox DocuMate 3640 scanner. Part Name Part Number Paper Input Tray 57-0107-000 ADF Pad 57-0109-000 Roller Assembly 57-0114-000 USB Cable 35-0102-000 35-0226-000 (US)

  • Page 215: Regulatory Information

    Regulatory Information This chapter includes: • Basic Regulations on page 216 • Copy Regulations on page 218 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 216: Basic Regulations

    (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes and modifications to this equipment not specifically approved by Xerox may void the user’s authority to operate this equipment.

  • Page 217: Other Regulations

    A full declaration of conformity, defining the relevant directives and referenced standards, can be obtained from your Xerox Limited representative or by contacting: Environment, Heath and Safety The Document Company Xerox Bessemer Road Welwyn Garden City Herts AL7 1HE England, Telephone +44 (0) 1707 353434...

  • Page 218: Copy Regulations

    Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Certificates of Citizenship or Naturalization. (Foreign Naturalization Certificates may be photographed.) Passports. (Foreign Passports may be photographed.) Immigration Papers. Draft Registration Cards. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 219: Canada

    The above list is provided for your convenience and assistance, but it is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your solicitor. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 220: Other Countries

    Copyright material or trademarks without the consent of the owner • Postage stamps and other negotiable instruments Note: this list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 221: Compliance Information

    Compliance Information This chapter includes: • Product Recycling & Disposal on page 222 ® ® Xerox DocuMate 3640 User’s Guide...

  • Page 222: Product Recycling & Disposal

    Product Recycling & Disposal USA & Canada If you are managing the disposal of your Xerox product, please note that the product contains lamp(s) with mercury, and may contain lead, Perchlorate and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
  • Page 223 Error Diffusion, 179 Comma Delimited, 121 Event Forward (STI), 55, 102 Compress transfers, 169 Example, 174, 175, 176 Compression, 169 Excel Spreadsheet, 121 Compression Options, 168 computer specifications, 21 Configure Before Scan, 57 ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 224 Image quality and file size, 68 OCR Dictionary, 125 JPG file format, 66 OCR input format, 130 OCR Options, 123 OCR output format, 131 OCR tab, 124 Key icon, 57, 59 OmniPage, 37 ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 225 Resolution, 58, 71, 163 Straighten image, 166 Rich Text Format, 121 Subsampling, 169 Rotate image, 166 Summary, 155 RTF file format, 52, 119 system requirements, 21 rtf file format, 121 Text Documents Properties, 99 ® ® Xerox DocuMate 3640 User’s Guide...
  • Page 226 USB cable, 34 Use languages and dictionaries to improve accuracy, 124 Use MRC, 122 user dictionary edit, 128 new, 125 User Guides, 39 White Level, 183 Word Document, 121 xls file format, 121 ® ® Xerox DocuMate 3640 User’s Guide...

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