Page 1 Product Overview Start Install Steps Network Connectivity Welcome to the WorkCentre M24 guide for System Administrator's. This guide will help you install printing and other optional services on your network. Click here Click here (Use your browser's Print function to print it for reference.)
Page 2 Product Overview WorkCentre M24 Product Overview Standard Features Options...
Page 3: Standard Features
Standard Features Standard Features Printer engine with Integrated controller Scanner with Stand Duplex Automatic Document Feeder (DADF) Standard High Capacity A4 Tray Electronic Pre-Collation (EPC) Face-Up Output Tray Offset Catch Tray Scan to mailbox 600x600; 600x1200 & 1200x1200 printing resolution - 200x200;...
Page 4 Options Options 1000 Sheet Finisher (stapler) Base Machine with stand (see below) Tandem Tray (see below) Three Tray Module (see below) Base Machine with Stand Three Tray Module Tandem Tray Module (Shown with optional DADF and Finisher.) Return to Product Overview Menu...
Page 5 SA Guide -- WorkCentre M24 Welcome to the WorkCentre M24 guide for System Administrator's. This guide will help you install printing and other optional services on your network. Click here to begin. Click here for a Quick Install page. (Use your browser's Print function to print it for reference.) Click here for instructions on using this guide.
Page 6 Step 1 - Install Installation Step 1. Connect one end of a Category 5 twisted pair cable to a live network drop. Connect the opposite end of the cable to the RJ-45 socket at the rear of the Printer. Click to continue...
Page 7 Step 2 - Install Installation Step 2. Set the printer's power switch to ON and wait until the Main (multiple tabbed) screen is displayed. Click to continue...
Page 8: Settings List
You can then use your browser's Print function to print the procedure. Settings List To print a Settings List, with the Printer switched ON, perform the following steps: Press the Machine Configuration (Confirmation) button. This is the lowest of the three square buttons to the immediate left of the Control Panel’s numeric keypad.
Page 9 Verify the following: The TCP/IP protocol stack should be enabled to support communicating with the Printer's Internet Services. The Printer should also have a valid IP Address, Subnet Mask, and Gateway. If this is not the case, select NOS Selection supplied.
Page 10: Network Connectivity
Network Connectivity Menu Network Connectivity Install Steps A1 Settings List A6 Ethernet Speed Setting A2 Enable Internet Services A9 Parallel Port Configuration A7 SNMP Configuration A8 NOS Selection Menu Changing the Administrator Password A10...
Page 11 RJ-45 socket at the rear of the Printer. Step 2. Set the printer's power switch to ON and wait until the Main (multiple tabbed) screen is displayed. Step 3. Select "Settings List" under the Network Connectivity Tab of this guide and print a Settings List using the instructions supplied.
Page 12 Settings List Settings List To print a Settings List, with the Printer switched ON, perform the following steps: Press the Machine Status button. This is the lowest of the three square buttons to the immediate left of the Control Panel’s numeric keypad.
Page 13 Settings button. Finally, press the rectangular Exit button in the upper right corner of the four-button, System Settings screen. Note that if you changed any settings in the Protocol Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 14 Enable Internet Services (HTTP) Enable Internet Services (HTTP) Internet Services are a series of Web (HTML) Pages located within the Printer enabling network communication settings to be conveniently configured from a web browser running on a remotely located workstation. For further details on the many functions provided by the Internet Services Web Pages, click on the Internet Services Tab on the Main Page of this System Administrator's guide.
Page 15 Finally, press the rectangular Exit button in the upper right corner of the four-button, System Settings screen. Note: If you changed any settings in the Port Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 16 To view or change the settings of the Printer's parallel port, perform the following steps: To access Parallel Port Settings at the Printer Press the rectangular Access button on the Printer Control Panel, located directly above and slightly to the right of the numeric keypad.
Page 17 To exit the Settings Selection screen, without making any changes, click the Cancel button (upper left- hand button) on the touch screen. PJL (Printer Job Language)Setting On the Parallel Port Selections Menu, press the horizontal selection line labeled PJL. Press the Change Settings button.
Page 18 Finally, press the rectangular Exit button in the upper right corner of the four-button, System Settings screen. Note: If you changed any settings in the Port Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 19 Once SNMP has been enabled at the printer, SNMP Management software, running on a host computer connected to the network, polls the printer's agents for operating information and responds to traps from the printer regarding specific events. Examples of such events might be notifications from the printer that it is low on toner, or low on paper.
Page 20 Finally, press the rectangular Exit button in the upper right corner of the four-button, System Settings screen. Note: If you changed any settings in the Port Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 21 Networking Environment Menu NOS Selection Select your Network Environment from this list. TCP/IP (Protocol Configuration) B1 TCP/IP (LPD Enablement) B13 TCP/IP (Dynamic Addressing) B15 TCP/IP (Port 9100) B8 Microsoft (NetBEUI) B5 Microsoft (NetBIOS over IP) B6 NetWare 4.x, 5.x (NDS) B3 NetWare 3.x (Bindery) B4 IPP (Internet Printing Protocol) B14 EtherTalk (AppleTalk) B7...
Page 22 TCP/IP Protocol Configuration TCP/IP Protocol Configuration To view or change the settings of the Printer's TCP/IP Protocol Configuration, perform the following steps: To access the TCP/IP Protocol Settings at the Printer Press the rectangular Access button on the Printer Control Panel, located directly above and slightly to the right of the numeric keypad.
Page 23 IP Address for Software Download Note: In cases where DHCP is used to dynamically supply an IP Address to the Printer, by selecting this setting and supplying a static IP Address, the ability to communicate with the Printer is assured when required to support upgrading of the Printer's software (firmware).
Page 24 If you change the setting from Off to On, then press the Save button, you will have to use your workstation's web browser to access the Internet Services (web pages) residing on the Printer to set the IP Address or Addresses to restrict. For full instructions, select "Restricting Printer Access," under the Internet Services Tab of this guide.
Page 25 To support TCP/IP printing through the workstation's LPR port in the case of Windows NT4, 2000, or XP, or through a print utility in the case of Windows 95/98/ME, the LPD (Line Printer Daemon) MUST be enabled at the printer.
Page 26 Finally, press the rectangular Exit button in the upper right corner of the four-button, System Settings screen. Note: If you changed any settings in the Port Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 27 Printer using TCP/IP. DHCP TIP: When using DHCP, set a reasonably long Lease Time for the IP Address so that the Printer can be restarted, as required when changing operating parameters, without being continuously assigned a new IP Address.
Page 28 Under the SMTP Subject Label Get SMTP Server Address check box. If enabled with a check mark, the Printer will contact the DHCP Server for the IP Address of the SMTP (Mail) Server. SMTP Server Address Line. An IP Address line, with entry boxes, is provided for manual entry of the SMTP Server Address (when DHCP is not selected).
Page 29 Connect Time-out Entry Box. Enter a Time Out value for jobs being sent to the Printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job.
Page 30 On the Settings List, verify that "SMB" is enabled. Also, verify that the default name of the NetBEUI workgroup is "Workgroup" and that the Printer has a unique name (that is, a name not the same as any other device in your workgroup). To enable "SMB," if required, follow the procedure below. To modify the name of your Workgroup, or a Printer's name within your workgroup, use your workstation's Web browser to access the Internet Services (Web Pages) residing in the Printer as described below.
Page 31 SMB setting. Configuring Workgroup Name or Printer Name with Internet Services Open your Web browser and enter the TCP/IP address of the Printer in the Address or Location field. Press Enter.
Page 32 Before You Start Print a Settings List as stated under the Network Connectivity Tab of this guide. Referring to the Settings List, verify that "SMB" is enabled. To enable "SMB" at the Printer, if required, follow the procedure below. Referring to the Settings List, verify that DNS (or WINS, if using only a Windows NT network) is enabled.
Page 33 To use the Printer's NetBIOS name over the TCP/IP Network, the DNS and WINS Servers MUST be configured for NetBIOS name to IP address resolution. Also, make sure that the Printer is informed of the addresses of the DNS/WINS Servers, using the instructions supplied under the Configure TCP/IP Settings procedure in the...
Page 34 (SMB Host Name.Domain Name, in a DNS environment), or IP Address (if static). The Queue text box can be left blank. Turn on Sharing and enter in a Share Name that can be used by network users to identify the printer in the Server's list of available network printers.
Page 35 NetWare setting. Set Up Printer Objects on the Server Set up a Print Server, Print Queue, and Printer in the appropriate Context (NDS Tree) using NWADMIN or PCONSOLE. Refer to the documentation supplied by Novell (www.novell.com) to complete this task.
Page 36 Enter in a polling rate for Queue Polling Interval. Enter in a SAP (service advertising protocol) frequency, or set SAP frequency to zero (off). Type a Password for the Printer to log into the NetWare Server, and type it a second time for confirmation.
Page 37 Novell NetWare 3.1x (Bindery) Networks Enable the NetWare Port at the Printer Press the rectangular Access button on the Printer Control Panel, located directly above and slightly to the right of the numeric keypad. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.")
Page 38 Print Server name must be the same on all fileservers and the Print Server password must be the same on all fileservers. Note regarding NetWare 4 (bindery): You can set up the printer on the NetWare 4 Server by performing the following steps: 1.
Page 39 Novell NetWare 3.1x (Bindery) Networks...
Page 40 The Internet Printing Protocol provides a convenient way to print over the Internet or Intranet using the printer's IP address. To support this type of printing, make sure that Port 9100 is enabled at the printer as stated in the Note at the bottom of the Configure Port 9100 procedure, under the Internet Services Tab of this guide.
Page 41 Host Names to IP Addresses, in support of printing with IPP. Enter a Time Out value for jobs being sent to the Printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job.
Page 42 The EtherTalk Protocol enables workstation to Printer communications over the EtherTalk (AppleTalk) network. To access EtherTalk Settings at the Printer Press the rectangular Access button on the Printer Control Panel, located directly above and slightly to the right of the numeric keypad.
Page 43 Zone Name. Enter the name that you wish to assign to this Printer. This is the name that will appear in the Chooser. Either accept the default zone of * which lets the closest router assign the Printer to a zone, or assign the Printer to a zone (with a 32 character naming limit).
Page 44 The Printer's Main Screen should now be displayed. To Change the Alphanumeric Password used by Internet Services Open your Web browser and enter the TCP/IP address of the Printer in the Address or Location field. Press Enter. Click the Properties button or Tab.
Page 45 Changing the Administrator Password Restore Settings button to return the settings to their previous values.
Page 46 Menu." From this menu, you can select your network connectivity protocol and obtain printer Connectivity installation instructions specific to your network environment. If you will be installing the printer in a Client/Server environment, make sure to have your Server's Operating System Manual available to refer to when required. Click...
Page 47 5a Install Step 5 You must select the connectivity protocol for the network ...continued environment in which you will be working before you can proceed with your installation. Select your connectivity NOS Selection protocol from the following list: Menu TCP/IP (Protocol Configuration) — already performed in Step 4 TCP/IP (LPD Enablement) TCP/IP (Dynamic Addressing)
Page 48 To support TCP/IP printing through the workstation's LPR port in the case of Windows NT4, 2000, or XP, or through a print utility in the case of Windows 95/98/ME, the LPD (Line Printer Daemon) MUST be enabled at the printer.
Page 49 Finally, press the rectangular Exit button in the upper right corner of the four-button, System Settings screen. Note: If you changed any settings in the Port Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 50 Printer using TCP/IP. DHCP TIP: When using DHCP, set a reasonably long Lease Time for the IP Address so that the Printer can be restarted, as required when changing operating parameters, without being continuously assigned a new IP Address.
Page 51 Under the DNS Subject Label Get DNS Address check box. If enabled with a check mark, the Printer will contact the DHCP Server for the IP Addresses of up to three DNS Servers. If unchecked, this information must be entered manually.
Page 52 5b1 - TCP/IP Dynamic Addressing Select another Protocol Go on to Step 6...
Page 53 6 Install Step 6: The Print Drivers Tab of the guide has a selection menu from which you can select Print Drivers your printing environment. Click to see the list of printing environments.
Page 54 6a Install Step 6 ...continued Print Environment Selection Menu Select your Printing Environment from the list below: TCP/IP Peer to Peer (LPR) Printing NetBEUI Peer to Peer Printing NetBIOS over IP Peer to Peer Printing NetBIOS over IP Client/Server Printing IPP Printing (Windows 2000) NetWare 3.12 and 4.x/5.x (Bindery) Printing NetWare 4.xx (NDS) Printing...
Page 55 Verify that Print Services for Unix is installed in the workstation (see Note below) Note: You can skip this step and proceed directly to "Adding the Printer to the Desktop," if you prefer printing through the "Standard TCP/IP Port" (Port 9100), rather than through an LPR port.
Page 56 Select the model that corresponds to your Printer and click Next. Enter a name for your Printer and select either Yes or No for making this printer your default Windows printer. Select Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 57 Click New Port. Type in the IP address of the Printer for the "Name or address of server providing lpd." Type in the case- sensitive name of your Printer, or enter in the word raw for "Name of printer or print queue on that server."...
Page 58 6a1 - TCP/IP Peer to Peer (LPR) Printing Select Not Shared unless the Printer is directly connected to your workstation and you wish to share it with other network users. Click Next. Select Yes to print a Test Page. Select Finish and verify that the Test Page printed out at the Printer.
Page 59 Install a Print Utility (Spooler) program on your workstation following the instructions that accompany the program. Note: Depending upon the Print Utility you use, you may need to add a local printer and then "Add Port," or you may create the printer and port in one continuous installation process. Make sure to know the location of your driver files in case the Print Utility (Spooler) program calls for them.
Page 60 6a1 - TCP/IP Peer to Peer (LPR) Printing...
Page 61 NetBEUI protocol is loaded. If it is, click the Identification Tab (95/98/Me/NT4) to determine if the name of your workstation's Workgroup is the same as the name of the printer's Workgroup. If it is, you can exit the Properties screen. If it is NOT, either modify the name of the Printer's workgroup to match your own, or type in the name of the Printer's workgroup here.
Page 62 Select the plus symbol (+) to the left of Entire Network to expand it if necessary. Double click the name of the WorkGroup for the printer as shown on the Settings List. Select the SMB Host Name as shown on the Settings List. Click OK, then click Next.
Page 63 Follow the configuration instructions provided. Note: For comprehensive information on the use of Internet Services as a browser-based, Internet workstation tool for configuring your printer, select the Internet Services Tab of this guide and Services click on relevant topics from the menu list.
Page 64 Workgroup, or a valid, 15 character maximum, workgroup name. Also note the Printer's SMB Host Name (which assures the uniqueness of the Printer's name within the Workgroup). To enable "SMB," if required, follow the procedure stated under the Microsoft (NetBIOS over IP) item of the NOS Selection menu, accessed from the Network Connectivity Tab of this guide.
Page 65 Enter the Domain in which this Host (Computer Name) resides into the "Domain" text box (xerox.com, for example). In the boxes provided, enter the IP address of the DNS (Domain Name Service) Server. Finally, click the IP Address Tab and verify that this workstation is using either a dynamic or static method to obtain a valid TCP/IP Address.
Page 66 Click the DNS Tab and make sure that the workstation has a Host Name entered into the Host Name text entry box. Optionally enter in the Domain in which this Host resides into the Domain text box (xerox.com, for example). Optionally use the Add… button to enter in DNS Server IP Addresses for the DNS Service Search Order.
Page 67 Right click on the Printer's icon and select Document Defaults. Select the correct paper size and any other default settings you wish to set for the printer. An Alternate Procedure for Setting up NetBIOS over IP Peer to Peer Printing...
Page 68 The Workstation Print Driver Installation Procedures below ASSUME that you have already Set Up an NT Server to Queue Jobs to the Printer. If you have NOT already set up the NT Server, for a quick- step set up procedure, refer to the instructions supplied under the selection "Microsoft (NetBIOS over IP),"...
Page 69 Enter the Domain that this Host (Computer Name) resides in into the "Domain" text box (xerox.com, for example). In the boxes provided, enter the IP address of the DNS (Domain Name Service) Server. Finally, click the IP Address Tab and verify that this workstation is using either a dynamic or static method to obtain a valid TCP/IP Address.
Page 70 Click the DNS Tab and make sure that the workstation has a Host Name entered into the Host Name text entry box. Optionally enter in the Domain in which this Host resides into the Domain text box (xerox.com, for example). Optionally use the Add… button to enter in DNS Server IP Addresses for the DNS Service Search Order.
Page 71: Driver Installation
In Windows XP, on the "Specify a Printer" screen, select the radio button labeled "Connect to this printer (or to browse for a printer, select this option and click Next)." As a shortcut, if you know the UNC (Universal Naming Convention) of the Printer, enter it in the text box. Click Next.
Page 72 Select the model that corresponds to your Printer and click Next. Enter a name for your Printer and select either Yes or No for making this printer your default Windows printer. Select Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 73 Print a Settings List as stated under the Network Connectivity Tab of this guide. On the Settings List, under the TCP/IP data label, verify that the Printer has a valid IP Address, Subnet Mask, and Gateway displayed. If it does NOT, assign these addresses to the Printer following the procedure stated under the TCP/IP Protocol Configuration item of the NOS Selection menu, accessed from the Network Connectivity Tab of this guide.
Page 74 Type http:// followed by the printer's fully qualified Domain name or IP address in the URL field. Note that you may have to type /ipp after the Printer's name or IP address. The Printer's Name can be either the Internet Host Name or the SMB Host Name as shown on the Printer's Settings List, depending on the name resolution used by your network (DNS or WINS).
Page 75 Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CD- ROMs that came with your Printer. They are also typically available for downloading in self-extracting Zip file format from the Internet at www.xerox.com.
Page 76 When prompted, accept the default printer name, or give your printer a more descriptive name. Select either Yes or No to make this printer your default Windows printer. Choose Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 77 In Windows 2000, on the "Locate Your Printer" screen, select the radio button labeled "Type the printer name or click next to browse for a printer." Click Next. In Windows XP, on the "Specify a Printer" screen, select the radio button labeled "Connect to this printer (or to browse for a printer, select this option and click Next)."...
Page 78 Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CD- ROMs that came with your Printer. They are also typically available for downloading in self-extracting Zip file format from the Internet at www.xerox.com.
Page 79 When prompted, accept the default printer name, or give your printer a more descriptive name. Select either Yes or No to make this printer your default Windows printer. Choose Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 80 When the "Browse for Printer" screen displays, wait for the screen to finish loading its list of Servers and Print Queues. On the "Browse for Printer" screen, double click on the network icons (or the + sign in front of the icons) to open up the Network tree and context (country, organization, and organizational unit) to locate your printer's queue and name.
Page 81 Obtain the Adobe PostScript Print Driver for your Macintosh (OS 9.x) workstation. Drivers are available on one of the CD-ROMs that came with your Printer. They are also typically available for downloading in self-extracting file format from the Internet at www.xerox.com.
Page 82 6a8 - EtherTalk (AppleTalk) Peer to Peer Printing...
Page 83 Timeout Entry Box. Enter a Time Out value for jobs being sent to the Printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job.
Page 84 On the Settings List, verify that "SMB" is enabled. Also, verify that the default name of the NetBEUI workgroup is "Workgroup" and that the Printer has a unique name (that is, a name not the same as any other device in your workgroup). To enable "SMB," if required, follow the procedure below. To modify the name of your Workgroup, or a Printer's name within your workgroup, use your workstation's Web browser to access the Internet Services (Web Pages) residing in the Printer as described below.
Page 85 SMB setting. Configuring Workgroup Name or Printer Name with Internet Services Open your Web browser and enter the TCP/IP address of the Printer in the Address or Location field. Press Enter.
Page 86 Before You Start Print a Settings List as stated under the Network Connectivity Tab of this guide. Referring to the Settings List, verify that "SMB" is enabled. To enable "SMB" at the Printer, if required, follow the procedure below. Referring to the Settings List, verify that DNS (or WINS, if using only a Windows NT network) is enabled.
Page 87 To use the Printer's NetBIOS name over the TCP/IP Network, the DNS and WINS Servers MUST be configured for NetBIOS name to IP address resolution. Also, make sure that the Printer is informed of the addresses of the DNS/WINS Servers, using the instructions supplied under the Configure TCP/IP Settings procedure in the Internet Services section of this guide.
Page 88 (SMB Host Name.Domain Name, in a DNS environment), or IP Address (if static). The Queue text box can be left blank. Turn on Sharing and enter in a Share Name that can be used by network users to identify the printer in the Server's list of available network printers.
Page 89 NetWare setting. Set Up Printer Objects on the Server Set up a Print Server, Print Queue, and Printer in the appropriate Context (NDS Tree) using NWADMIN or PCONSOLE. Refer to the documentation supplied by Novell (www.novell.com) to complete this task.
Page 90 Enter in a polling rate for Queue Polling Interval. Enter in a SAP (service advertising protocol) frequency, or set SAP frequency to zero (off). Type a Password for the Printer to log into the NetWare Server, and type it a second time for confirmation.
Page 91 Novell NetWare 3.1x (Bindery) Networks Enable the NetWare Port at the Printer Press the rectangular Access button on the Printer Control Panel, located directly above and slightly to the right of the numeric keypad. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.")
Page 92 Enter in a polling rate for Queue Polling Interval. Enter in a SAP (service advertising protocol) frequency, or set SAP frequency to zero (off). Type a Password for the Printer to log into the NetWare Server, and type it a second time for confirmation.
Page 93 file:///C|/0-web/boxster/WorkCentreM24-System-Analyst-Guide/main/Install_5g1.htm Select another Protocol Go on to Step 6...
Page 94 The Internet Printing Protocol provides a convenient way to print over the Internet or Intranet using the printer's IP address. To support this type of printing, make sure that Port 9100 is enabled at the printer as stated in the Note at the bottom of the Configure Port 9100 procedure, under the Internet Services Tab of this guide.
Page 95 Host Names to IP Addresses, in support of printing with IPP. Enter a Time Out value for jobs being sent to the Printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job.
Page 96 5h1 - IPP Configuration Select another Protocol Go on to Step 6...
Page 97: Ethertalk Configuration
To access EtherTalk Settings at the Printer Press the rectangular Access button on the Printer Control Panel, located directly above and slightly to the right of the numeric keypad. Press the "1" key on the numeric keypad five consecutive times. (This is the factory default "password.")
Page 98 Zone Name. Enter the name that you wish to assign to this Printer. This is the name that will appear in the Chooser. Either accept the default zone of * which lets the closest router assign the Printer to a zone, or assign the Printer to a zone (with a 32 character naming limit).
Page 99 SA Guide Help Help In Using this Guide This electronic System Administrator's Guide is designed to assist you in successfully installing the Xerox WorkCentre M24 on your network. By following the pathways indicated by the buttons, you will be guided through typical installation and configuration steps.
Page 100: Table Of Contents
Printer Drivers Install Printer Drivers Select your Printing Environment from this menu TCP/IP Peer to Peer (LPR) Printing D1 NetBEUI Peer to Peer Printing D6 NetBIOS over IP Peer to Peer Printing D7 NetBIOS over IP Client/Server Printing D4 IPP Printing (Windows 2000) D13 NetWare 3.12 and 4.x/5.x (Bindery) Printing...
Page 101 Verify that Print Services for Unix is installed in the workstation (see Note below) Note: You can skip this step and proceed directly to "Adding the Printer to the Desktop," if you prefer printing through the "Standard TCP/IP Port" (Port 9100), rather than through an LPR port.
Page 102 Select the model that corresponds to your Printer and click Next. Enter a name for your Printer and select either Yes or No for making this printer your default Windows printer. Select Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 103 Click New Port. Type in the IP address of the Printer for the "Name or address of server providing lpd." Type in the case- sensitive name of your Printer, or enter in the word raw for "Name of printer or print queue on that server."...
Page 104 From the Start menu, select Settings and then Printers. Right click on the Printer's icon and select Document Defaults. Select the correct paper size and any other default settings you wish to set for the printer. Windows 95/98/Me Workstation Print Driver Installation Before you start Obtain the Print Driver for your workstation's operating system.
Page 105 Install a Print Utility (Spooler) program on your workstation following the instructions that accompany the program. Note: Depending upon the Print Utility you use, you may need to add a local printer and then "Add Port," or you may create the printer and port in one continuous installation process. Make sure to know the location of your driver files in case the Print Utility (Spooler) program calls for them.
Page 106: Netbeui Peer To Peer Printing D6
NetBEUI protocol is loaded. If it is, click the Identification Tab (95/98/Me/NT4) to determine if the name of your workstation's Workgroup is the same as the name of the printer's Workgroup. If it is, you can exit the Properties screen. If it is NOT, either modify the name of the Printer's workgroup to match your own, or type in the name of the Printer's workgroup here.
Page 107 Select the plus symbol (+) to the left of Entire Network to expand it if necessary. Double click the name of the WorkGroup for the printer as shown on the Settings List. Select the SMB Host Name as shown on the Settings List. Click OK, then click Next.
Page 108: Netbios Over Ip Peer To Peer Printing D7
Workgroup, or a valid, 15 character maximum, workgroup name. Also note the Printer's SMB Host Name (which assures the uniqueness of the Printer's name within the Workgroup). To enable "SMB," if required, follow the procedure stated under the Microsoft (NetBIOS over IP) item of the NOS Selection menu, accessed from the Network Connectivity Tab of this guide.
Page 109 Enter the Domain in which this Host (Computer Name) resides into the "Domain" text box (xerox.com, for example). In the boxes provided, enter the IP address of the DNS (Domain Name Service) Server. Finally, click the IP Address Tab and verify that this workstation is using either a dynamic or static method to obtain a valid TCP/IP Address.
Page 110 Click the DNS Tab and make sure that the workstation has a Host Name entered into the Host Name text entry box. Optionally enter in the Domain in which this Host resides into the Domain text box (xerox.com, for example). Optionally use the Add… button to enter in DNS Server IP Addresses for the DNS Service Search Order.
Page 111 Create an LPR port on your NT4, Windows 2000, or Windows XP Operating System. Use a Print Utility (Spooler) program to create an LPR port on the Windows 95/98/Me workstation. When prompted for the "Name or address of server providing lpd" enter in the Printer's SMB Host Name as seen on the Printer's Settings List.
Page 112: Netbios Over Ip Client/Server Printing D4
The Workstation Print Driver Installation Procedures below ASSUME that you have already Set Up an NT Server to Queue Jobs to the Printer. If you have NOT already set up the NT Server, for a quick- step set up procedure, refer to the instructions supplied under the selection "Microsoft (NetBIOS over IP),"...
Page 113 NetBIOS over IP Client/Server Printing (xerox.com, for example). In the boxes provided, enter the IP address of the DNS (Domain Name Service) Server. Finally, click the IP Address Tab and verify that this workstation is using either a dynamic or static method to obtain a valid TCP/IP Address.
Page 114 Click the DNS Tab and make sure that the workstation has a Host Name entered into the Host Name text entry box. Optionally enter in the Domain in which this Host resides into the Domain text box (xerox.com, for example). Optionally use the Add… button to enter in DNS Server IP Addresses for the DNS Service Search Order.
Page 115 In Windows XP, on the "Specify a Printer" screen, select the radio button labeled "Connect to this printer (or to browse for a printer, select this option and click Next)." As a shortcut, if you know the UNC (Universal Naming Convention) of the Printer, enter it in the text box. Click Next.
Page 116 Select the model that corresponds to your Printer and click Next. Enter a name for your Printer and select either Yes or No for making this printer your default Windows printer. Select Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 117: Ipp Printing (Windows 2000) D13
Print a Settings List as stated under the Network Connectivity Tab of this guide. On the Settings List, under the TCP/IP data label, verify that the Printer has a valid IP Address, Subnet Mask, and Gateway displayed. If it does NOT, assign these addresses to the Printer following the procedure stated under the TCP/IP Protocol Configuration item of the NOS Selection menu, accessed from the Network Connectivity Tab of this guide.
Page 118 Type http:// followed by the printer's fully qualified Domain name or IP address in the URL field. Note that you may have to type /ipp after the Printer's name or IP address. The Printer's Name can be either the Internet Host Name or the SMB Host Name as shown on the Printer's Settings List, depending on the name resolution used by your network (DNS or WINS).
Page 119: Netware 3.12 And 4.X/5.X (Bindery) Printing
When prompted, accept the default printer name, or give your printer a more descriptive name. Select either Yes or No to make this printer your default Windows printer. Choose Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 120 From the Start menu, select Settings and then Printers. Right click on the Printer's icon and select Properties. Select the correct paper size and any other default settings you wish to set for the printer. Configure the Print Driver in Windows NT4 From the Start menu, select Settings and then Printers.
Page 121 In Windows 2000, on the "Locate Your Printer" screen, select the radio button labeled "Type the printer name or click next to browse for a printer." Click Next. In Windows XP, on the "Specify a Printer" screen, select the radio button labeled "Connect to this printer (or to browse for a printer, select this option and click Next)."...
Page 122: Netware 4.Xx (Nds) Printing D17
Obtain the Print Driver for your workstation's operating system. Drivers are available on one of the CD- ROMs that came with your Printer. They are also typically available for downloading in self-extracting Zip file format from the Internet at www.xerox.com.
Page 123 When prompted, accept the default printer name, or give your printer a more descriptive name. Select either Yes or No to make this printer your default Windows printer. Choose Yes if you will be printing primarily to this printer from your Windows applications. Click Next.
Page 124 When the "Browse for Printer" screen displays, wait for the screen to finish loading its list of Servers and Print Queues. On the "Browse for Printer" screen, double click on the network icons (or the + sign in front of the icons) to open up the Network tree and context (country, organization, and organizational unit) to locate your printer's queue and name.
Page 125: Ethertalk Peer To Peer Printing D8
Obtain the Adobe PostScript Print Driver for your Macintosh (OS 9.x) workstation. Drivers are available on one of the CD-ROMs that came with your Printer. They are also typically available for downloading in self-extracting file format from the Internet at www.xerox.com.
Page 126 Optional Features Scanning to the Printer's Hard Drive Click Before You Start begin. Before You Start E1 Setting Up Mail Boxes E13 Scanning to Mail Boxes E14 Retrieving Images from Mail Boxes E15 Scan Settings Overview E12 Installing and Using the Network Scanner...
Page 127: Before You Start E1
To enable Salutation from Internet Services, if necessary, perform the following steps: From the Printer's Settings List, verify that TCP/IP is enabled and that the Printer has an IP address displayed on the Report. If it doesn't, select the Network Connectivity Tab of this guide, choose NOS Selection, and click the TCP/IP (Protocol Configuration) hot link for TCP/IP setup instructions.
Page 128 Finally, press the rectangular Exit button in the upper right corner of the four-button, system Settings screen. Note: If you changed any settings in the Port Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 129: Setting Up Mail Boxes E13
Setting Up Mailboxes Note: Scanning to the Printer's hard drive requires the set up of individual Mailboxes to receive scanned files. Up to 200 Mailboxes can be set up to support this type of scanning. To set up Mailboxes, perform the following...
Page 130 Setting Up Mailboxes upper right corner of the screen. The Main (Copy) Screen will now be displayed.
Page 131: Scanning To Mail Boxes E14
Up to 200 Mailboxes can be set up to support this type of scanning. To learn how to set up an individual Mailbox, click Setting Up Mailboxes in the Scanning to the Printer's Hard Drive menu of this guide, and follow the instructions supplied.
Page 132: Retrieving Images From Mail Boxes E15
Services from your workstation, with your Internet Browser program running on your workstation enter the Printer's IP Address (as seen on the Settings List) into the Address or Location field of the browser. Press the Enter key on your keyboard.
Page 133: Scan Settings Overview E12
Head to Top, or Head to Left. If you choose 2 Sided, two additional orientation buttons (Head to Head, and Head to Toe) become available for your selection. Note: To support "2 Sided" (Duplex) Scanning you will need to use the Printer's Duplex Automatic Document Feeder.
Page 134 Note: To support "2 Sided" (Duplex) Scanning you will need to use the Printer's Duplex Automatic Document Feeder. When changing or viewing settings, click the right-hand, rectangular Close button to save setting changes, or the left-hand, rectangular Cancel and Close button to exit the current screen without saving changes.
Page 135 Scan Settings Overview To exit the Scan Screen and return to the Main (Copy) Screen, perform the following steps: Press the Menu button in the upper right corner of the three-Tabbed Scan screen. On the two-button Selection screen, press the left-hand Copy button. The Main (Copy) Screen will now be displayed.
Page 136: Installing And Using The Network Scanner
Importing Scanned Data from the Mailbox to an Image-Editing Application Start a TWAIN-compatible application program, such as Photoshop. From the File menu, select the command for selecting the scan source (Import/Twain Source, in Photoshop). Select WorkCentre M24 from the displayed list and click OK.
Page 137 From the displayed document list, select the document you wish to import and click Import. Importing Scanned Data from the Mailbox using Mailbox Viewer On your Windows desktop, select Start\Programs\Xerox\Utility\Mailbox Viewer. Select the scanner for connection from the displayed list, then click Select Scanner.
Page 138: Internet Fax
Optional Features NOTE: Scan to E-mail and Internet Fax have similar setup procedures. The information you need to start setup, SMTP setup, and POP3 setup are common. Scan to E-mail Internet Fax What is it? What is it? Before You Start POP3 and SMTP Setup Address Book Address Book...
Page 139 What is Scan to E-mail What is Scan to E-mail Scan to E-mail: enables the creation of an electronic image file by scanning an original hard copy document. The scanned image is sent as an e-mail attachment, to the specified e-mail recipient or recipients. Enter a SMTP (Simple Mail Transfer Protocol) e-mail addresses for your e-mail.
Page 140 Before You Start Before You Start Internet Fax / Scan to E-mail Before starting the setup: Ensure the machine is fully functioning in its existing configuration. Ensure the machine has access to a Network with Intranet or Internet connection, is communicating through TCP/IP, and HTTP is enabled.
Page 141 Before You Start Click to continue on to POP3 and SMTP Setup:...
Page 142 POP3 and SMTP POP3 and SMTP Setup Internet Fax / Scan to E-mail From a Workstation (With the information you obtained in the Before You Start section): Open a Web Browser and enter the TCP/IP address of the machine. Select Properties. Select Machine Details.
Page 143 POP3 and SMTP Wait until the machine has returned to Ready to Copy. Click to continue on to Scan to E-mail specific: ...OR... Click to continue on to Internet Fax specific:...
Page 144 Scan to E-mail Address Book Address Book Scan to E-mail Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings. Touch Setup Menu. Touch Address Book. Select a Address Number.
Page 145 Troubleshooting Troubleshooting Scan to E-mail To avoid the most common mistakes, verify the following information (SMTP or POP3). SMTP IP address Subnet mask Gateway address Host name DNS server address DNS domain name SMTP server address Machine E-mail address Click to continue on to Scan to E-mail / Fax home page.
Page 146 What is Internet Fax What is Internet Fax Internet Fax: can send and receive the data that is scanned by the machine as attachments via the Intranet or Internet, unlike a facsimile that transmits the data via the telephone line. allows you to send documents that are scanned by the machine as attachments in the TIFF format of electronic mail.
Page 147 What is Fax (Phone) What is Fax (Phone) Fax (Phone): works much the same as a standard facsimile machine. Click to continue on to Before You Start Fax (Phone):...
Page 148 Before You Start Before You Start Fax (Phone) Before starting the setup: You cannot use this machine with a call waiting service. A facsimile located close to a main unit of a cordless phone can cause distorted images or interrupted transmission. This machine should be installed at least five meters away from the main unit of the cordless phone.
Page 149 System Settings System Settings Fax (Phone) Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings. Touch System Settings, again. Touch Fax Mode Settings. Touch Local Terminal Information. Select the items to enter information and touch Change Settings.
Page 150 Address Book Address Book Fax (Phone) Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings. Touch Setup Menu. Touch Address Book. Select a Address Number. Touch Create/Delete.
Page 151 Group Dial Group Dial Fax (Phone) Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings. Touch Setup Menu. Touch Group Send. Select a Group number, using the keypad. Touch Create/Delete.
Page 152 Comment Comment Fax (Phone) Comments for use on a Cover note: Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings. Touch Setup Menu. Touch Comment. Select a Comment number.
Page 153 Create Mailbox Create a Mailbox Fax (Phone) The machine has 200 mailboxes available. A mailbox must be created before you can use Remote Mailbox or sort received documents into mailboxes. Documents of the Mailbox Fax Receive or Private Polling are stored in the Mailbox.
Page 154 Sort Mailbox Sort Mailbox FP11 Fax (Phone) Received documents are stored in the mailbox specified by the incoming line. Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings.
Page 155 Other Items Settings / Defaults Fax (Phone) Common Settings: Audio Tones, Printing Priority, Reports. Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings. Touch System Settings, again. Touch Common Settings.
Page 156 Other Items Enlarge Presets, Scan Size default. Touch a Fax Mode Settings. Touch Screen Defaults. Select the Line to enter or change, touch Change Settings. (See values.) Fax Screen Default Address Book Default Transmission Screen Touch Close until Fax Mode Settings is displayed. Touch Feature Defaults.
Page 157 Unique Fax settings Unique Fax Mode Settings Screen Defaults 1. Fax Screen Defaults (default is 0) Setting Description Value Basic Feature screen Address Book 2. Address Book Default (default is 001) Setting Description Value The recipient of the specified number is displayed first.
Page 158 Unique Fax settings Photo Text & Photo 3. Lighter/Darker (default is 3) Setting Description Value Lighter (-3) Lighter (-2) Lighter (-1) Normal ( 0) Darker (+1) Darker (+2) Darker (+3) 4. Mixed Size Originals (default is 0) Setting Description Value 5.
Page 159 Unique Fax settings 8. iFax Profile (default is 0) Setting Description Value TIFF-S TIFF-F TIFF-J This item is displayed when the optional Internet Fax is available. Reduce/Enlarge Presets 1. R/E Presets 1 to 7 The default settings are as follows in order from R/E Presets: 50.0% in 3 70.7% in 7...
Page 160 Unique Fax settings 400.0% 50 to 50% to 400% range in 1% increments...
Page 161 Click the Paper/Output tab, then select Fax for Job Type. The options on the Fax tab will then be available for your selection. Select the necessary settings on the Fax and other tabs, and then click OK to close the printer properties dialog box.
Page 162 Direct Fax Enter a Fax Number or Address Number fax recipient to Recipient List. Click To. Click OK. Click to continue on to Troubleshooting:...
Page 163 Troubleshooting Troubleshooting Fax (Phone) Telephone line connection Phone line settings Phone number of remote machine An error message displayed? Set to Manual Receive? Is the System Administration Mode on? Click to continue on to Fax Mode Defaults: FP17 Check that the phone line is connected correctly. Print an “Expanded Features Settings List”...
Page 164 Internet Fax Address Book Address Book Internet Fax Press the Access button to enter System Administration Mode. On the keypad enter [11111] or current password. Touch Confirm when finished. Touch System Settings. Touch Setup Menu. Touch Address Book. Select a Address Number. Touch Create/Delete.
Page 165 Troubleshooting Troubleshooting Internet Fax To avoid the most common mistakes, verify the following information (SMTP or POP3). SMTP IP address Subnet mask Gateway address Host name DNS server address DNS domain name SMTP server address Machine E-mail address Transmission Items to check Is the transmission procedure correct? Is the network correctly connected? Is the mail address for your machine...
Page 166 Troubleshooting Is the mail address for your machine specified correctly? Is the method for receiving E-mail appropriate for your environment? Is the profile correct? Did you try to receive documents in a format that your machine cannot process? Did you try to receive an E-mail with a size exceeding the restriction of the mail server? Click...
Page 167: Internet Services
Setting TIFF Processing Properties N3.2 Setting PDL Emulations N3.3 Setting Ethernet Speed N5.0 Configure TCP/IP Settings N5.3 Configure LPD N5.6 Restricting Printer Access N5.8.2 Configure Port 9100 N5.9 Configure SMB N5.5 Configure NetWare Settings N5.2 Configure IPP N5.7 Configure SNMP N5.4 Modify HTTP Settings N5.8...
Page 168 Enable Internet Services (HTTP) Enable Internet Services (HTTP) Internet Services are a series of Web (HTML) Pages located within the Printer enabling network communication settings to be conveniently configured from a web browser running on a remotely located workstation. For further details on the many functions provided by the Internet Services Web Pages, click on the Internet Services Tab on the Main Page of this System Administrator's guide.
Page 169 Finally, press the rectangular Exit button in the upper right corner of the four-button, System Settings screen. Note: If you changed any settings in the Port Settings menu, the Printer will automatically reboot to register and enable your new settings.
Page 170: Overview N
Internet Services is the embedded HTTP server application that resides in the Printer. Internet Services allows you to access Printer configuration and connectivity tools using a web browser. To access the Printer's Internet Services from your workstation, set your browser so that it will not try to access the Printer through a proxy server.
Page 171: Services Tab N
Services Tab N1.01 The Services Tab allows you to browse for print jobs, then send the print jobs directly to the Printer by clicking a Start button. Warning: Make sure to send jobs with file formats that the Printer recognizes (PostScript files with a .ps file extension, for example).
Page 172: Jobs Tab N
Jobs Tab Jobs Tab N1.1 Clicking the Jobs Button on the Main screen takes you to the Jobs Tab. At the Jobs Tab, by clicking the plus (+) sign in front of the file folder in the directory tree, you can view the processed job "History."...
Page 173: Status Tab N
The Output Tray shows the status of as many destination trays as are installed in the Printer. The second file folder in the directory tree displays the status of Consumables, including: Drum Cartridge, also known as the Photoreceptor, with status information shown for Cyan, Magenta, Yellow, and Black.
Page 174: Properties Tab N
The Port Status hot link displays a Table of Ports and check boxes to enable or disable same. Note that if any selections, such as Port 9100 for example, are unavailable for setting using the Printer's Control Panel, they can be set here. To have the Printer register changes made to any settings on this N1.3...
Page 175 For example, if "Mail Notice" is selected in the Table of Ports (through the Port Status hot link), and the Printer is restarted, a hot link will be displayed in the list for configuring individual notification that the Printer has just printed incoming e-mail.
Page 176: Maintenance Tab N
Maintenance Tab Maintenance Tab N1.4 Clicking the Maintenance Button on the Main screen takes you to the Maintenance Tab. There is only one item in this Tab's Directory Tree, which when clicked displays an Error History Report.
Page 177: Support Tab N
Note that if you click the rectangular button labeled Change Settings, it is possible to change the URL used to supply additional Customer support. To have the Printer register changes made to any settings, click the rectangular Apply New Settings button.
Page 178 Click on the TIFF, or PostScript, or PCL, or HP-GL/2 hot link to access the Printer's list of default settings for processing the selected Page Description Language. Select a Printer number and click the Edit button on the right side of the selection box to access a list of numerous processing settings.
Page 179: Setting Pdl Emulations N
Click the third File folder in the Properties Tab directory tree, labeled Emulation Settings. Click on the Print Mode hot link to access a List of the Printer's Input Ports, displaying the Page Description Language emulations they are currently using.
Page 180 Click the Apply New Settings button to accept the changes, or the Restore Settings button to return the settings to their previous values. NOTE: Changes to settings are not applied until you restart the Printer. A remote Reboot button is available on the Status Tab of Internet Services.
Page 181: Configure Tcp/Ip Settings N
Printer using TCP/IP. DHCP TIP: When using DHCP, set a reasonably long Lease Time for the IP Address so that the Printer can be restarted, as required when changing operating parameters, without being continuously assigned a new IP Address.
Page 182 Under the DNS Subject Label Get DNS Address check box. If enabled with a check mark, the Printer will contact the DHCP Server for the IP Addresses of up to three DNS Servers. If unchecked, this information must be entered manually.
Page 183 Configure TCP/IP Settings services. All other hosts not specified in this list will be prevented from accessing the Printer's services.
Page 184: Configure Lpd N
Connect Time-out Entry Box. Enter a Time Out value for jobs being sent to the Printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job.
Page 185: Restricting Printer Access N
Click the Apply New Settings button to accept the changes. To exit the settings screen without making changes, click the Restore Settings button. Note: Changes to settings are not applied until you restart the Printer. A remote Reboot button is available on the Status Tab of Internet Services.
Page 186 Connect Time-out Entry Box. Enter a Time Out value for jobs being sent to the Printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job.
Page 187: Configure Smb N
Click the Apply New Settings button to apply setting changes, or the Restore Settings button to return settings to their previous values. Note: Setting changes are not applied until you restart the Printer. There is a convenient Reboot button on the Status Tab of Internet Services.
Page 188: Configure Netware Settings N
Enter in a SAP (service advertising protocol) frequency, or set Number of Search (SAP frequency) to zero (off). Type a Password for the Printer to log into the NetWare Server, and type it a second time for confirmation. For NetWare NDS (NetWare Directory Services), type a directory tree and context (typeful name for the Printer in the NDS environment).
Page 189: Configure Ipp N
Host Names to IP Addresses, in support of printing with IPP. Enter a Time Out value for jobs being sent to the Printer through this Port. This is the length of time that the Controller will wait for an end of job command before printing the current job.
Page 190: Configure Snmp N
Community Name (Read/Write) — This is the password for SNMP SET requests from the SNMP Manager to the Agent in the Printer. Applications, such as Xerox Printer Map or CentreWare Conductor, which set information on the device by SNMP, use this password.
Page 191 Click the Apply New Settings button to apply setting changes, or the Restore Settings button to return settings to their previous values. Note: Setting changes are not applied until you restart the Printer. There is a convenient Reboot button on the Status Tab of Internet Services.
Page 192 - Zone Name. Enter the name that you wish to assign to this Printer. This is the name that will appear in the Chooser. Either accept the default zone of * which lets the closest router assign the Printer to a zone, or assign the Printer to a zone (with a 32 character naming limit).
Page 193: Troubleshooting
Troubleshooting Troubleshooting Select one of the available options for troubleshooting information. TCP/IP Troubleshooting T1 NetBEUI Troubleshooting T2 NetBIOS over IP Troubleshooting T3 IPP Troubleshooting T4 NetWare 3.1x Troubleshooting T5 NetWare 4.x, 5.x (NDS) Troubleshooting T6 EtherTalk Troubleshooting T7 Scanning to Hard Drive Troubleshooting T8 Click here for help using this Guide...
Page 194: Tcp/Ip Troubleshooting T1
NOT changed from their previous settings. Note: The use of DHCP (the DHCP Server) with a short "lease" time can cause the Printer to be assigned a new IP Address when it is powered off for an extended period of time. This will interrupt communications with workstations using the "old" IP address.
Page 195 If Web browser and Ping Tests are successful but you are still unable to print to the Printer, verify that the driver is using the correct LPR Port to print through. On Windows desktops, select Start, Settings, Printers, right click on the Printer's icon, and select Properties.
Page 196: Netbeui Troubleshooting T2
On the Settings List, verify that the default name of the NetBEUI workgroup is Workgroup and that the Printer has a unique (SMB Host) name that is NOT the same as any other device in your workgroup. Note that the SMB Host name will be the name of the Printer that you searched for in Network Neighborhood ("My Network Places"...
Page 197 Windows Me) and see if the Printer's (SMB Host) name appears in your Workgroup. If it does NOT, SMB may not be enabled at the Printer. Check the Settings List to verify that SMB is enabled. If it is NOT, enable SMB following the instructions supplied in the Microsoft (NetBEUI) procedure in the NOS Selection section of this guide.
Page 198: Netbios Over Ip Troubleshooting T3
Printer as described in the Configure SMB procedure in the Internet Services section of this guide. On the Settings List, under the TCP/IP data label, note what method the Printer is using to acquire its TCP/IP addresses. If the method shown is Static, make sure that the Printer has a valid IP address, Subnet Mask, and Gateway address for the network.
Page 199 (SMB Host Name.Domain Name, in a DNS environment), or IP Address (if static). From the Sharing Tab, verify that Sharing is enabled for the Printer and that a Share name has been assigned. To determine if communications between the Server and the Printer are good, click the Print Test Page button on the General Tab.
Page 200 Workstation and the Printer. Note that if you have the "UNC" of the Printer, you can enter this into the text box of the Run command on your workstation. When you press Enter, the workstation will attempt to reconnect to the network Server and Printer Share that was specified by the UNC.
Page 201 NetBIOS over IP Troubleshooting To assure successful printing, make sure that the Printer is configured to support the Page Description Language (PDL) being used by your driver. To check the PDL being used by the driver, print a test job "to file."...
Page 202: Ipp Troubleshooting T4
NOT changed from their previous settings. Note: The use of DHCP (the DHCP Server) with a short "lease" time can cause the Printer to be assigned a new IP Address when it is powered off for an extended period of time. This will interrupt communications with workstations using the "old" IP address.
Page 203 If Web browser and Ping Tests are successful but you are still unable to print to the Printer, verify that the driver is using an IPP Port to print through. From the Windows desktop, select Start, Settings, Printers, right click on the Printer's icon, and select Properties.
Page 204 "to file." Open and view the job in a program such as Notepad. The PDL being used by the driver will be displayed in the first few lines of Printer Language. Next, check the Page Description Languages being supported by the Printer's ports by following the instructions supplied under the Setting PDL Emulations procedure in the Internet Services section of this guide.
Page 205: Netware 3.1X Troubleshooting T5
Token Ring networks. Verify that the cable at both the Printer and Workstation is fully plugged into the Network Interface Card (NIC). Check the link light, which is typically a green LED, to make sure that it is lit. Typically, but not always, a second light on the Network Interface Card will be intermittently flashing, indicating the presence of network traffic.
Page 206 NetWare 3.1x Troubleshooting to Auto sensing, or to the specific frame type used by the Primary Server, configure the Printer with the correct Frame Type following the instructions supplied in the Configure NetWare Settings procedure in the Internet Services section of this guide.
Page 207 Primary File Server. If correct, the Server’s name will match the Primary Server name shown on the Printer's Settings List. Note: If you are NOT connected to the correct file server you will be checking for the Printer’s login in the WRONG place.
Page 208 If you have a Printer Configuration file for your printer, you should TYPICALLY see a file named x(plus the last 6 digits of the printer’s NIC address as shown on the Settings List). If this file is missing, you will have to create it or the printer will NOT be able to communicate over the Novell network.
Page 209 (RHINO2_Q, for example). From the Available Options screen select Print Server Information. From the list of displayed Print Servers, look for the server for your printer and write down its name (RHINO2_PS, for example). Press the ESCAPE key as many times as required to back out of displayed menus and screens, until the Exit Pconsole prompt is displayed.
Page 210 Note: As the printer logs into the server as a user, you must NOT exceed your maximum number of Novell user licenses or the printer will fail to log in.
Page 211: Netware 4.X, 5.X (Nds) Troubleshooting T6
Ethernet SNAP (used on networks running TCP/IP and/or AppleTalk). If the Frame Type is not set to Auto sensing, or to the specific frame type used by the Primary Server, configure the Printer with the correct Frame Type following the instructions supplied in the Configure NetWare Settings procedure...
Page 212 NetWare 4.x, 5.x (NDS) Troubleshooting At the Windows workstation, experiencing the communication problem, perform these tasks: At your 95/98/Me/NT workstation verify that the correct protocol and service is installed. At the Desktop, right mouse click the Network Neighborhood icon ("My Network Places" in Windows Me).
Page 213 If the printer logged into the server correctly, the Print Servers Currently Servicing Print Queues window should show the name of the Printer's Print Server. If nothing is shown, the printer did NOT log in correctly and, referring to your Novell documentation, you should follow the instructions to set up a Print Server, Print Queue, and Printer using NWADMIN or PCONSOLE.
Page 214 It can be used as a guide, however, by powering the printer off, then on, to see if the time of login shown in the NLIST updates. If it does, you know that the printer is logging into the network.
Page 215: Ethertalk Troubleshooting T7
Internet Services. Consult your Xerox Representative for assistance. At the Macintosh workstation Verify that the Printer is visible in the Chooser. If it is NOT, install the Driver and PPD file as follows: Install the Adobe PostScript Print Driver and PPD on your Macintosh workstation...
Page 216 If it is not already selected, highlight the Printer's PPD in the list and click Select. Click OK. Optionally, on the PPD screen, click Configuration to modify the memory configuration and default output tray for the Printer. Click Printer Info to view a listing of the current settings, such as printer name and PostScript level.
Page 217: Scanning To Hard Drive Troubleshooting T8
NOT changed from their previous settings. Note: The use of DHCP (the DHCP Server) with a short "lease" time can cause the Printer to be assigned a new IP Address when it is powered off for an extended period of time. This will interrupt communications with workstations using the "old" IP address.
Page 218 Press ENTER. If the Printer's Internet Services (web pages) begin to display on the workstation, you are communicating with the Printer. If NOT, make sure that your web browser is not set to use a proxy server and repeat the procedure. If unsuccessful, perform the next step.
Page 219 Trademarks & Notices Trademarks & Notices Trademark Acknowledgements R1 Notices R2 Safety Notes R3...
Page 220 Digi is a trademark of Digi International. ACITS LPR Printing for Windows 95 is a copyright of the University of Texas at Austin. ® XEROX , The Document Company are trademarks of XEROX CORPORATION. ® ® 98, Windows Me, Windows ®...
Page 221: Radio Frequency Emissions
Printer's installation procedure. Certifications . . . in Europe The CE marking that is applied to this product symbolizes Xerox Europe’s Declaration of Conformity with the following applicable Directives of the European Union as of the dates indicated: January 1, 1995: - Council Directive 73/23/EEC amended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment.
Page 222 Notices Changes or modifications to this equipment not specifically approved by Xerox Europe may void the user’s authority to operate the equipment. Shielded cables must be used with this equipment to maintain compliance with the EMC Directive 89/336/EEC. This equipment is not primarily intended for use in a domestic environment.
Page 223 Notices Paper Money Bonds and Obligations of certain agencies of the government, such as FHA, etc. Bonds. (U.S. Savings Bonds may be photographed only for publicity purposes in connection with the campaign for the sale of such bonds.) Internal Revenue Stamps. (If necessary to copy a legal document on which there is a canceled revenue stamp, this may be done, provided the reproduction of the document is performed for legal purposes.) Postage Stamps, canceled or uncanceled.
Page 224 Proclamations, orders, regulations or appointments, or notices thereof (with intent to falsely cause same to purport to have been printed by the Queen’s Printer for Canada, or the equivalent printer for a province). Marks, brands, seals, wrappers or designs used by or on behalf of the Government of Canada or of a...
Page 225 Currently, Environmental Choice has more than 1600 approved products and 140 licensees. Xerox has been a leader in offering EcoLogo approved products. In 1996, Xerox became the first company licensed to use the Environmental...
Page 226: Electrical Safety
If any of the following conditions occur, switch off the power to the machine immediately and disconnect the power cord from the electrical outlet. Call an authorized Xerox service representative to correct the problem. The machine emits unusual noises or odors.
Page 227: Laser Safety
Do not remove the covers or guards that are fastened with screws. There are no parts behind these covers that you can maintain or service. Do not perform any maintenance procedures unless you have been trained to do them by a Xerox representative or unless a procedure is specifically described in one of the copier/printer Manuals.
Page 228: Ozone Safety
If you need additional information about ozone, request the Xerox publication, OZONE, 600P83222, by calling 1- 800-828-6571 in the USA. For a French language version, call 1-800-828-6571 in the USA, then press 2.

Xerox WorkCentre M24 System Administrator Manual

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