Warranty And Service Options - Xante FilmMaker 4 Maintenance And Specifications

Media
COM10 Env.
C5 Env.
DL Env.
Monarch Env.
B5
Letter/A4
B4
Legal
11" x 17"/A3
13" x 18.5"
13" x 35.5"
*The 2400 dpi resolution is optional.

Warranty and Service Options

XANTÉ recommends that only XANTÉ trained service engineers perform service on
your printer. In addition to the one year limited warranty, XANTÉ offers a cross-ship
exchange program and an on-site service plan for users in the United States and
Canada.
XANTÉ provides a one year limited warranty against defects in material and
workmanship on your printer. See "Limited Warranty" later in this chapter. To obtain
warranty service, call customer support for an RMA (Return Material Authorization)
number and return your printer to the XANTÉ Customer Repair Center, freight
prepaid. For locations within the United States and Canada, XANTÉ repairs your
printer within five business days.
With XANTÉ's cross-ship exchange program, a replacement printer is cross-shipped
to you if the XANTÉ technician determines that the problem cannot be resolved over
the phone or with replacement parts. This plan is designed to minimize printer
downtime and includes an option for an additional fee which allows you to bypass all
repair attempts and receive a cross-shipped replacement printer immediately.
Minimum Memory Requirements
600 dpi
16 MB
16 MB
16 MB
16 MB
16 MB
16 MB
16 MB
16 MB
16 MB
16 MB
32 MB
1200 dpi 2400 dpi*
32 MB 128 MB
32 MB 128 MB
32 MB 128 MB
32 MB 128 MB
32 MB 128 MB
32 MB 128 MB
32 MB 128 MB
32 MB 128 MB
64 MB 160 MB
64 MB 256 MB
128 MB N/A
Maintenance and Specifications 6-9