Troubleshooting:
PROBLEM
No power
No Communication
Bad Light Module
POSSIBLE CAUSE(S)
Faulty wiring
Input Voltage
Blown Fuse
Ignition input
Connectivity
No Response
Short Circuit
COMMENTS / RESPONSE
Ensure power and ground connections to the product
are secured. Remove and reconnect the red power wire
to the vehicle battery.
The product is equipped with an over voltage lock-
out circuit. During a sustained overvoltage event, the
controller inside will maintain communication with the
rest of the Matrix® network, but disable power out to
the light modules. Look for the solid red V_FAULT LED.
Ensure that input voltage does not exceed the speci-
fied range for your particular model. When overvoltage
occurs, the input must temporarily drop ~1V below the
maximum limit in order to resume normal operation.
The product may have blown an upstream fuse. Check
and replace fuse if necessary.
An ignition wire input is first required to bring the central
node out of a sleep state. From that point, the central
node controls the status of all other Matrix® compatible
devices, including Matrix Outliner. If the device is active,
you should see a flashing green STATUS LED on the
controller inside. See the installation manual of the cus-
tomer selected central node for further troubleshooting
of the ignition input.
Ensure that the CAT5 cable is securely connected
back to a central node. Ensure that any other cables
connecting Matrix® compatible accessory devices in
a CAT5 daisy chain are fully seated with positive lock.
Remember that the PRI-1 jack at the central node must
first be used, before the SEC-2 jack can be used.
Verify that the harness connection is secure at the back
of each module.
If any one light module is shorted out, and the user
attempts to activate a flash pattern, the pattern will not
operate. Instead, the controller inside the Matrix Out-
liner will display a solid red I_FAULT LED.
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