Wyse Winterm S10 User Manual

Wyse Winterm S10 User Manual

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Users Guide

Wyse ThinOS
TM
Products: C10LE, S10, V10L, V10LE
Issue: 020810
PN: 883681-08 Rev. R

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Summary of Contents for Wyse Winterm S10

  • Page 1: Users Guide

    Users Guide Wyse ThinOS Products: C10LE, S10, V10L, V10LE Issue: 020810 PN: 883681-08 Rev. R...
  • Page 2: Ordering Information

    End User License Agreement (“License”) A copy of the Wyse Technology End User License Agreement is included in the software and provided for your reference only. The License at agreement. By copying, using, or installing the software or the product, you agree to be bound by those terms.
  • Page 3 For Use with External Power Supply Model PA-1051-01, or certified equivalent model supplied by the manufacturer, output rated 12Vdc, 4.16A or minimum 4.0A. Battery Information Models Cx0 and VX0 contain an internal button cell battery replaceable by Wyse or one of our Authorized Service Centers. For service, visit http://www.wyse.com/serviceandsupport/service/service.asp. Warning There is a risk of explosion if the battery is replaced by an incorrect type.
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  • Page 5: Table Of Contents

    Accessing the Network Test Tools 16 Accessing the Shutdown Options 16 Using the Connect Manager 17 About Configuring ICA and RDP Connections 18 About Wyse TCX Software 19 About Wyse Virtual Desktop Accelerator Software 19 Configuring ICA Connections 20 Configuring RDP Connections 24...
  • Page 6 Contents Setting Up the Thin Client Setting System Preferences 28 Configuring Network Settings 31 Selecting Display Settings 39 Configuring Dual Monitor Settings 40 Configuring Serial Communications 41 Setting Up Printers 42 Configuring LPD Services 46 Setting Up Windows NT4 Servers 47 Setting Up Windows 2000/2003/2008 Servers 47 Adding and Deleting TCX Licenses Manually 48 Configuring Touch Screens 48...
  • Page 7: Summary Of Revisions

    Reference Description General rewrite of the guide to include references to the new titles documentation of the Wyse ThinOS documentation (1 Series is no longer used). references Windows Server Addition of Windows Server 2008 support and information to the 2008 guide.
  • Page 8 viii Summary of Revisions This page intentionally blank.
  • Page 9: Introduction

    (VPN) server. About this Guide This guide is intended for users of Wyse thin clients running Wyse ThinOS. It provides detailed instructions on using the thin client to manage the connections and applications available to users from a network server.
  • Page 10: Related Documentation And Services

    Wyse thin client features can be found in the datasheet for your specific thin client model. Datasheets are available on the Wyse Web site. Go to http://www.wyse.com/products, click the Wyse Thin Clients link, click the link for your thin client, and then click the Download Datasheet link.
  • Page 11: Getting Started

    With Wyse ThinOS software, your thin client can also be turned on by the Wake-On-LAN feature. Using this feature, an administrator can turn on the thin client connection by using a LAN message that the thin client recognizes on a single Ethernet subnet.
  • Page 12 None. Open the PPPoE Manager by selecting it from the Desktop menu. The PPPoE Manager can also be set to open automatically on system start-up. For information on the PPPoE Manager, refer to "Configuring PPPoE Access."...
  • Page 13: Signing-On

    Note In a Virtual Desktop environment, user authentication is made against the Virtual Desktop Broker. Therefore, you will only authenticate against the Broker. You will sign-on as described in this section only when a Virtual Desktop environment is not used or is unavailable.
  • Page 14: Changing Your Password

    FTP server or Virtual Desktop server. The thin client accesses these user profiles when you sign on. The location of these files may be automatically supplied to the thin client by the DHCP server (if set up by the network administrator), or if DHCP is not available, their location must be entered in the Network Setup dialog box.
  • Page 15: Knowing Your Assigned Privileges And User Mode

    Note If you want to change your user profile, contact your network administrator. In a Virtual Desktop environment, the user profile is set in the user policy. Thus, different users with the same policy can have the same user profile.
  • Page 16: User Modes

    • Non-privileged - This level of access is typical for kiosk or other restricted-use deployment. The System Setup selection on the Desktop menu is disabled (the various dialog boxes available from the System Setup cannot be displayed). The Connect Manager is not available. The user cannot reset the device to factory defaults. Both the Dialup Manager and PPTP Manager are disabled.
  • Page 17: Understanding System Lock-Down

    ICA and RDP services. These services are configured by the administrator for you to use. Depending on your privileges you can modify some of the settings on these services. You can start connections by using the various Desktop or the Connect Manager options made available by the administrator.
  • Page 18: Locking The Thin Client

    To help ensure that no one else can access your private information without permission, Wyse ThinOS allows you to lock your thin client so that credentials are required to unlock and use the thin client after you do one of the following: •...
  • Page 19: Using The Desktop

    Getting Started Using the Desktop The desktop has a plain background with a horizontal taskbar at the bottom of the screen. The number of icons that can be displayed on the desktop depends on the desktop resolution and administrator configuration.
  • Page 20: Viewing System Information

    • You can open a server connection/published application by double-clicking a desktop icon or you can navigate to the desktop icon you want by using tab key and pressing Enter to initiate the connection. •...
  • Page 21: Understanding The Window Display Modes

    This mode is available for use with any connection. Note In all display modes, use CTRL+ALT+DOWNARROW to open a selection box for toggling between the desktop, Connect Manager, and currently-active connections. The display modes that are available depend on what window mode was in use when the connection was started.
  • Page 22: Using The Shortcut Menu And Desktop Menu

    Lock Terminal – To put the terminal in a locked state if the user has signed on to the system with a password. The terminal can only be unlocked using the same password. Clicking the User Name on the taskbar (or clicking on the desktop) opens the Desktop menu (the User Name shows the user log-on name).
  • Page 23: Accessing System Information

    ICA and RDP connections that enable multiple monitor awareness, rich multimedia playback, high quality bidirectional audio capabilities, and seamless USB device access for Wyse thin clients. For more information on using the TCX License dialog box, refer to "Adding and Deleting TCX Licenses Manually."...
  • Page 24: Accessing The Dialup Manager

    The PPTP Manager is not available to Non-privileged users. Accessing the Network Test Tools Selecting Network Test in the Desktop menu opens a submenu from which the Ping and Trace Route dialog boxes can be opened. Use these dialog boxes to check the integrity of the network connection.
  • Page 25: Using The Connect Manager

    Getting Started Using the Connect Manager Clicking Connect Manager on the taskbar opens the Connect Manager. The Connect Manager has a list of connection entries and a set of command buttons available for use with the connections. Note Non-privileged users cannot view the Connect Manager. Figure 3 Connect Manager (High-privileged user example) The command buttons available depend on the privileges of the user and administrator configuration;...
  • Page 26: About Configuring Ica And Rdp Connections

    Note There is no need to configure the encryption of RDP connections on the client side because Wyse ThinOS will defer to the encryption settings of your terminal server (that is, low, client-compatible, high, or FIPS). For information on configuring ICA connections, refer to "Configuring ICA Connections."...
  • Page 27: About Wyse Tcx Software

    By accelerating the remote desktop protocols by a factor of up to 3 times on certain networks, a Wyse VDA session with a server located thousands of miles from your thin clients “feels” similar to a non-accelerated session with a server located just a few hundred miles from your thin clients.
  • Page 28: Configuring Ica Connections

    Chapter 2 Configuring ICA Connections If you open the Connection Settings dialog box for an ICA connection (select the ICA connection in the Connect Manger and click Settings), you can view and configure the connection (to add new ICA connections, use New in the Connect Manager). Figure 4 Connection Settings (ICA) - Server option Note If you select the Published Application option, the Application Name box...
  • Page 29 Getting Started Use the following guidelines: • Server or Published Application - Select the type of connection to which the settings apply. • Connection Description - Enter the descriptive name that is to appear in the connection list (38 characters maximum). •...
  • Page 30: Connection Settings (Ica) - Options Tab

    Chapter 2 • Wyse VDA - When selected, the thin client will use Wyse software to provide an “accelerated” user experience on remote desktop sessions with high round-trip delay between the server and client. • Logging on area - Enter Login Username, Password, Domain name, and Logon Mode.
  • Page 31 Getting Started • Display Resolution - Select the display resolution for this connection (if you select the Published Application option, the Connection Display will allow you to select the Seamless Display Resolution option): • Default • 640 x 480 • 800 x 600 •...
  • Page 32: Configuring Rdp Connections

    FQDN but will also try to resolve the name without using the default. • Wyse VDA - When selected, the thin client will use Wyse software to provide an “accelerated” user experience on remote desktop sessions with high round-trip delay between the server and client.
  • Page 33: Connection Settings (Rdp) - Options Tab

    Getting Started • Console - Select to set the RDP connection with Console mode. • Logging on area - Enter login username, password, and domain name. If these boxes are not populated, you can enter the information manually in the RDP server login screen when the connection is made.
  • Page 34 Window mode and Full screen mode - Select the initial view of the application in a windowed screen or full screen. You can toggle between viewing modes by using CTRL+ALT+UPARROW. • Wallpaper - When selected, disables the desktop wallpaper. • Menu / Window animation - When selected, disables the menu or window animation. •...
  • Page 35: Setting Up The Thin Client

    Setting Up the Thin Client This chapter contains information to help you set up your thin client using the System Setup submenu. Since the setup information for individual users (user profile) is stored in a remote database, very little setup is required of a thin client operator. Your user profile is loaded into the thin client when you log-on.
  • Page 36: Setting System Preferences

    10 minutes or default is 20 minutes). When the thin client is left idle for the specified idle time, the screen saver is initiated. • Desktop Color - Select the Desktop Color (either 16 bit or 32 bit). • Terminal Name - Allows entry of a name for the thin client. The default is a 14-character string composed of the letters WT followed by the thin client Ethernet MAC address.
  • Page 37: System Preference - Advanced Tab

    Setting Up the Thin Client Figure 10 System Preference - Advanced tab • Character Set - Select the character set (Each character is represented by a number. The ASCII character set, for example, uses the numbers 0 through 127 to represent all English characters as well as special control characters.
  • Page 38: System Preference - Session Tab

    Chapter 3 • Delay before repeat - Repeat parameters for held-down key. Select the Delay before repeat (either 1/5 second, 1/4 second, 1/3 second, 1/2 second, 1 second, 2 seconds, or No Repeat). The default is 1/3 second. • Repeat Rate - Select Slow, Medium, or Fast. The default is Medium. Figure 11 System Preference - Session tab Note Default settings are not active to connections saved in NV-RAM, but do effect...
  • Page 39: Configuring Network Settings

    Setting Up the Thin Client Configuring Network Settings The Network Setup dialog box allows you to configure thin client network settings (including operation in modem dialup and PPPoE modes, as well as locations of servers essential to thin client operation). Note If required by the operating environment, the network administrator may disable access to this dialog box.
  • Page 40 An FTP user name and password to be authenticated when using non-anonymous FTP server access. • A list of Wyse Device Manager (formerly known as Rapport) servers and the TCP port to be used when contacting those servers. • A VDI Broker to be authenticated, when a VDI broker server is specified.
  • Page 41: Network Setup - Name Servers Tab

    Setting Up the Thin Client Figure 13 Network Setup - Name Servers tab Use the following guidelines: • DNS Domain and DNS Servers - Use of DNS is optional. DNS allows you to specify remote systems by their host names rather than IP addresses. If a specific IP address (instead of a name) is entered for a connection, it rather than DNS will be used to make the connection.
  • Page 42: Network Setup - Servers Tab

    The Virtual Desktop Broker supports both http and https, and depends on the Virtual Desktop Broker server support. If http or https is not specified on the Virtual Desktop Broker server, then http is used by default. If https is...
  • Page 43: Network Setup - Reconnect Options

    DHCP Option IDs - Enter the supported DHCP options (each value can only be used once and must be between 128 and 254). For information on DHCP options, refer to the Administrators Guide: Wyse ThinOS • Interpret DHCP Vendor-Specific Info - Allows you to enable interpretation of DHCP Vendor-Specific information.
  • Page 44: Network Setup - Security Tab

    Chapter 3 Figure 17 Network Setup - Security tab Use the following guidelines: • Network Mode - Select either the Wired LAN or Wireless option. • Access Type - (For Wireless Option Only) Select the access type option (either None, WPA_Personal, WPA2_Personal, WPA_Enterprise, or WPA2_Enterprise) to be used for this wireless communication link.
  • Page 45 Setting Up the Thin Client • Certificate Management - Opens the Certificates Browser where you can select the Import From option you want to import a certificate (either USB Storage or File Server). • USB Storage - If you select the USB Storage option, click Import to open and use the Import dialog box to find and select the certificate you want to use.
  • Page 46 Chapter 3 Figure 20 Wireless Setup • Network Mode options: Infrastructure (default) - This mode of operation requires the presence of an IEEE specification 802.11b/g/n-compliant access point. All communication is done through the access point which relays packets to other wireless clients as well as to nodes on a wired Ethernet network.
  • Page 47: Selecting Display Settings

    On thin clients that only support 8 bit color, the 1280 x 1024 resolution will be used to display full screen connections. The 1280 x 1024 resolution will not be used to display the desktop, windowed connections, or seamless connections.
  • Page 48: Configuring Dual Monitor Settings

    Chapter 3 Use the following guidelines: • Select best display setting on DDC monitor - If the monitor is VESA DDC2B (Display Data Channel) compatible, selection of this option allows the thin client to automatically select the best resolution and refresh rate. If your monitor is not DDC compatible, a Monitor does not support Plug and Play message is displayed (click OK to acknowledge the message and remove it from the screen).
  • Page 49: Configuring Serial Communications

    USB port. A USB hub may be employed to support up to two USB ports if another USB connector is not available on your thin client (see "Configuring Dialup Modem Access"). For supported converters, refer to the Wyse Web site. Note With Wyse software version 4.2 and later, ICA virtual COM driver supports...
  • Page 50: Setting Up Printers

    Note If required, USB-to-Parallel and USB-to-Serial converter cables are available from Wyse Technology. Port LPT1 or LPT2 selects the connection to a USB printer or parallel printer through a USB-to-Parallel cable. Port COM1 or COM2 selects the connection to a serial device through a USB-to-Serial cable.
  • Page 51 Setting Up the Thin Client Use the following guidelines: • Select Port - Select the port you want from the list. • Printer Name - This is a required entry. If Enable LPD service for the printer is selected, the printer name becomes the queue name for other clients using LPR to print to this printer.
  • Page 52 Chapter 3 Figure 25 Printer Setup - LPDs tab Use the following guidelines: • Select LPD - Select the port you want from the list. • Printer Name - Enter the printer name. • Printer Identification - Enter the type or model of the printer. This name should be either the device driver name for the printer under the Microsoft Windows system, or a key to map to the device driver.
  • Page 53 Setting Up the Thin Client Figure 26 Printer Setup - SMBs tab Use the following guidelines: • Select SMB - Select the SMB you want from the list. • Printer Name - Enter the printer name. • Printer Identification - Enter the type or model of the printer. This name should be either the device driver name for the printer under the Microsoft Windows system, or a key to map to the device driver.
  • Page 54: Configuring Lpd Services

    Set-up the thin client that is to provide LPD print services as follows: 1. Open the Network Setup dialog box (Desktop Menu | System Setup | Network) and enter a static IP address for the thin client (ask your network administrator for an IP address).
  • Page 55: Setting Up Windows Nt4 Servers

    Setting Up the Thin Client 5. Select Enable the Printer Device. 6. Set up the application server as described in either “Setting Up Windows NT4 Servers” or “Setting Up Windows 2000/2003/2008 Servers” . Setting Up Windows NT4 Servers 1. Navigate to Control Panel | Network | Services and ensure that the Microsoft TCP/IP Printing service is installed.
  • Page 56: Adding And Deleting Tcx Licenses Manually

    Chapter 3 Adding and Deleting TCX Licenses Manually Although, Wyse recommends entering TCX licenses in the INI file (so they will be loaded automatically upon thin client boot), the TCX License dialog box allows you to activate TCX features by entering licenses manually.
  • Page 57: Using And Configuring Access Connections

    Using and Configuring Access Connections This chapter provides information and detailed instructions on using and configuring connections to access the enterprise server environment available to the thin client. This section includes information on: • “Using Ethernet Direct Access” • “Using Wireless Direct Access” •...
  • Page 58: Configuring Pppoe Access

    The PPP protocol information is encapsulated within an Ethernet frame. The PPPoE Manager is available from the desktop to configure and invoke PPPoE connection to WAN. Once connected, all WAN packets are though a PPP connection over Ethernet to the DSL modem.
  • Page 59: Configuring Dialup Modem Access

    The Dialup Manager is used to initiate a connection to a dialup server through a modem. Selecting Dialup Manager in the Desktop menu opens the Dialup Manager. The Dialup Manager can also be set to open automatically on thin client start as described in "Configuring Network Settings."...
  • Page 60 Chapter 4 Dialup parameters for each dialing entry are entered using the Dialup Property dialog box. Figure 31 Dialup Property Use the following guidelines: • Dialup Description - Enter the descriptive name that will appear in the Dialup Manager list of entries. •...
  • Page 61 Using and Configuring Access Connections will display prompts from the dialed machine. Type the appropriate responses directly in the status display area. Note Ask your network administrator for the dialed server password and other dialog requirements. • Enable protocol compression - When selected, allows data that is being communicated using the selected protocol (PPP or SLIP) to be compressed (default is selected).
  • Page 62: Configuring Pptp Vpn Access

    Modem access to an Internet Service Provider (ISP) server must be established before attempting to use this dialog box. Selecting PPTP Manager in the Desktop menu opens the PPTP Manager. The PPTP Manager can also be set to open automatically on thin client start as described in...
  • Page 63 Using and Configuring Access Connections Figure 33 PPTP Manager Use the following guidelines: • Description/Protocol area - Lists a description and protocol of each PPTP property entry created using the PPTP Property dialog box. • Connect - Initiates a PPTP connection for a currently-selected list entry. After initiation, a PPTP Status dialog box opens (if Show progress in detail is selected in the PPTP Property dialog box and a path to an enterprise PPTP VPN server is available) displaying messages and allowing you to refresh or disconnect the connection.
  • Page 64 Chapter 4 Use the following guidelines: • PPTP Description - Enter the descriptive name that will appear in the PPTP Manager list of entries. • PPTP Servers - List of IP addresses or host names with optional TCP port number of PPTP servers.
  • Page 65: Using The Network Test Tools

    These tools can be accessed from the Network Test submenu of the Desktop menu (generally, ping and Trace Route are used for system diagnostics by, or under the direction of, a network administrator).
  • Page 66: Using Trace Route

    Chapter 5 Use the following guidelines: • Enter Hostname or IP - Enter the IP address, DNS-registered host name, or WINS-registered host name of the target to be pinged. • Data area - Displays ping response messages. The ping command sends one echo request per second, calculates round trip times and packet loss statistics, and displays a brief summary upon completing the calculation.
  • Page 67: Figures

    Figures Desktop example 11 Desktop menu 14 Connect Manager (High-privileged user example) 17 Connection Settings (ICA) - Server option 20 Connection Settings (ICA) - Published Application option 20 Connection Settings (ICA) - Options tab 22 Connection Settings (RDP) - Connection tab 24...
  • Page 69: Tables

    Tables Supported Keyboard Languages 29...
  • Page 70 Users Guide Wyse ThinOS Issue: 020810 Written and published by: Wyse Technology Inc., February 2010 ® ® Created using FrameMaker and Acrobat...

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