Wyse Mobile Winterm 3820TX User Manual

Wireless tablet thin client in the winterm 3000 series family of terminals
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Mobile Winterm
Model 3820TX
Users Guide
Issue: 072103

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Summary of Contents for Wyse Mobile Winterm 3820TX

  • Page 1 Mobile Winterm Model 3820TX ™ Users Guide Issue: 072103...
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  • Page 3 Mobile Winterm™ Model 3820TX Users Guide Issue: 072103 883770-01 Rev. A July 2003 Wyse Technology Inc. 3471 North First Street San Jose, CA 95134-1801...
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  • Page 5: Copyright Notice

    Copyright Notice © 2003, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission.
  • Page 6: Fcc Statement

    Terminal Requirements Compliance FCC Compliance The Model 3820TX terminal meets Class B requirements. IEC/EN Compliance The Model 3820TX terminals meets Class B requirements. Canadian DOC Notices Refer to the previous section, "Terminal Requirements Compliance,"...
  • Page 7: Battery Information

    For use with External Power Supply EDAC Model EA1060A or certified equivalent model supplied by the manufacturer, rated minimum 16/3.5A. Battery Information The Model 3820TX terminal contains a replaceable battery (for battery information, see http://www.wyse.com/products/accessories/addons.htm#3820accessories). Warning There is a risk of explosion if the battery is replaced by an incorrect type.
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  • Page 9: Table Of Contents

    3820TX PCMCIA Network Card Drivers Software 7 Server Minimum System Requirements 7 Getting Started 8 Charging the Battery 8 Starting the 3820TX Tablet for the First Time 9 Starting and Stopping the 3820TX Tablet 9 3820TX Tablet Thin Client Basics 10 Touchscreen Basics 10...
  • Page 10 Regional Settings 19 Stylus Settings 20 System Settings 21 Volume and Sound Settings 21 Setting a 3820TX Tablet Thin Client Password 22 Troubleshooting 23 Customer Support Contact Information 24 Cleaning the 3820TX Tablet 24 General Precautions 24 Frequently Asked Questions 24...
  • Page 11: About This Guide

    Mobile Winterm™ Model 3820TX Users Guide The Winterm 3820TX is the newest wireless tablet thin client in the Winterm 3000 Series family of terminals. Winterm 3000 Series terminals use the Windows CE operating system. These terminals provide thin-client access to applications, files, and network resources made available on machines hosting Citrix ICA and Microsoft RDP session services.
  • Page 12: Conventions Used In This Guide

    Instructions about invoking a menu such as: Start | Settings | Control Panel User Interface Menu Control Table 2 describes the command buttons used for user interface menu control on the 3820TX tablet. Table 2 Command button functions Command Button Function Found in the upper right corner of a dialog box.
  • Page 13: Introducing The 3820Tx Tablet Thin Client

    Introducing the 3820TX Tablet Thin Client 3820TX Tablet Thin Client Overview The 3820TX tablet thin client is a lightweight tablet that allows you to access server or Internet based applications. Figure 1 Overview of the 3820TX Features Features that the 3820TX tablet thin client include: •...
  • Page 14: 3820Tx Tablet Hardware Features

    (1) Stylus and stylus holder — Provides a home for the pen-like touch device, the stylus. (The stylus and stylus holder are located on the back of 3820TX tablet thin client.) (2) 3820TX tablet thin client touch screen and display — A touch-sensitive, high resolution display screen that allows you to open files, enter information, or navigate through programs with a touch of the stylus.
  • Page 15: Back View

    Back View Figure 3 Back view (4) USB port — Connects 3820TX tablet thin client to the host computer with a USB cable. (5) Dual PCMCIA slot (for wireless PCMCIA cards, Flash memory, and other devices) — Enables you to connect a wireless network, add secondary device to the 3820TX tablet thin client, etc.
  • Page 16: Side View

    3.5mm stereo jack.) (13) VGA out — Connects 3820TX tablet thin client to a monitor or projector. (14) Device USB port — Connects 3820TX tablet thin client to a USB keyboard or USB mouse. (15) Handle or strap attachment area — The attachment screw requires a 1/8 inch allen wrench.
  • Page 17: 3820Tx Tablet Thin Client Software

    The 3820TX tablet thin client communicates with the network through wireless or wired access to the LAN. To do this, 3820TX tablet thin client uses PCMCIA cards and the corresponding network driver software provided by the PCMCIA card manufacturer. The 3820TX tablet comes pre-loaded with network drivers installed for the following wireless LAN cards.
  • Page 18: Getting Started

    After installing the battery, connect the 3820TX tablet thin client using the supplied AC adapter. • Connect the cable from the AC adapter to the DC jack on the back right side of 3820TX tablet thin client. • Connect the power cable to the AC adapter.
  • Page 19: Starting The 3820Tx Tablet For The First Time

    (center and four corners). Starting and Stopping the 3820TX Tablet There are two basic ways to start and stop the 3820TX tablet thin client. These two methods are: •...
  • Page 20: 3820Tx Tablet Thin Client Basics

    3820TX Tablet Thin Client Stylus Basics The 3820TX tablet thin client stylus is a pen-like device included with 3820TX tablet thin client mobile unit. Use the stylus to navigate around the touchscreen displays. •...
  • Page 21: Handwriting Recognition

    • To move the keyboard to another location on the 3820TX tablet thin client screen, point and drag the title bar of the keyboard. • To resize the keyboard, point to any corner to expand or contract the keyboard. Note The International keyboard is available in only two sizes.
  • Page 22: Connecting To A Wireless Access Point

    Figure 7 Name Server Connecting to a Wireless Access Point A wireless access point acts as a wireless LAN transceiver and links the wireless 3820TX tablet thin client with the wired network, providing mobile access to all your computing resources. Speeds vary with the type of wireless LAN, the amount of traffic on the network and the distance between the tablet and the access point.
  • Page 23: Configuring Network Identification

    Once this network information is configured and if you have the proper permissions, you can access resources on the network (for example, network printers) or other computers using 3820TX tablet thin client. Note Ask your network administrator for a User ID, domain name, and password if you do not have them.
  • Page 24: Completing The Network Setup

    PCMCIA flash cards. • Remember to recharge 3820TX tablet thin client overnight or when it is not in use by plugging in the AC adapter. This step retains maximum battery power and the 3820TX tablet thin client's stored data.
  • Page 25: Citrix Server Access

    Many settings and preferences for the 3820TX tablet thin client are controlled using applets and property sheets that are located in the Control Panel. Depending on your environment, you may or may not have access to changing these 3820TX tablet thin client settings.
  • Page 26: Date And Time Settings

    Date and Time Settings You can establish the time and date for the 3820TX tablet thin client by accessing the Date/Time applet in the control panel and completing the following procedures: 1. Double-tap the Date/Time icon to open the properties sheet.
  • Page 27: Keyboard Settings

    Keyboard Settings You can enable and control the rate that characters repeat when holding down a key on a keyboard connected through the PS2 port to the 3820TX tablet thin client by completing the following procedures: 1. Double-tap the Keyboard icon to open the properties sheet.
  • Page 28: Device Owner Settings

    Figure 15 Mouse settings Device Owner Settings You can set the owner properties on the 3820TX tablet thin client and have them displayed when the unit has a warm or cold start-up by completing the following procedures: 1. Double-tap the Owner Properties icon to open the properties sheet.
  • Page 29: Power Settings

    Power Settings You can check the battery charge on the 3820TX tablet thin client or to set the idle shut off timer by completing the following procedures: 1. Double-tap the Power Properties icon to open the properties sheet. 2. The battery status is shown on the Battery tab.
  • Page 30: Stylus Settings

    6. Follow the instructions on the window to set and check your changes. 7. Tap OK to close the Stylus Properties window. 8. You must Suspend and Restart your 3820TX tablet thin client to save the settings. Figure 21 Calibration tab...
  • Page 31: System Settings

    Figure 24 Memory tab Volume and Sound Settings This control panel applet allows the user to set the volume of the 3820TX tablet thin client sounds and to set the type of tones and alarms that are heard. You can change the volume and sound settings by completing the following procedures: 1.
  • Page 32: Setting A 3820Tx Tablet Thin Client Password

    Figure 26 Sounds tab Setting a 3820TX Tablet Thin Client Password You may wish to secure the 3820TX tablet thin client data and access by setting a password. When you turn 3820TX tablet thin client on, you will be prompted for a password before being allowed to use the system.
  • Page 33: Troubleshooting

    Talk to your Network Administrator to make sure you have all of the network settings configured correctly. • You may be using 3820TX tablet thin client in ways that can drain the batteries more quickly. Using a wireless PCMCIA card or setting the display screen on the brightest level are two situations that can deplete the battery.
  • Page 34: Customer Support Contact Information

    If fingerprints get on your screen, the natural oils from your hands may make the screen difficult to read. To clean the screen, turn off the 3820TX tablet thin client first. You can use a mild glass cleaner. Spray the cleaner on a soft cloth rather than directly on the screen and wipe the screen lightly with the cloth.
  • Page 35 Answer Touch the stylus to the 3820TX tablet touchscreen for 4-6 seconds until the right-click menu appears. The 3820TX tablet thin client has 64MB RAM and 32MB ROM containing the Windows CE 3.0 operating system and any pre-installed software. The range varies depending on the vendor equipment used.
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  • Page 37: Glossary

    100% application execution on the server. The mode in which 3820TX tablet thin client can access the Internet and is running a Web browser from Stand Alone mode.
  • Page 38 USB device port Winterm terminal Wireless LAN The mode in which 3820TX tablet thin client is not connected to the host computer or the Internet but is running the Windows CE operating system and other pocket programs. A number assigned to the host computer to be its permanent address on the Internet.
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  • Page 40 Mobile Winterm™ Model 3820TX Users Guide Issue: 072103 Written and published by: Wyse Technology Inc., July 2003 ® ® Created using FrameMaker and Acrobat...

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