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Table of Contents
Related Manuals for Wyse TM 9000 Series
Summary of Contents for Wyse TM 9000 Series
- Page 1 Winterm 9000 Series Reference Guide ™ Issue: 081904...
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- Page 3 Winterm 9000 Series Reference Guide ™ Issue: 081904 883808-01 Rev. C August 2004 Wyse Technology Inc. 3471 North First Street San Jose, CA 95134-1801...
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Page 5: Copyright Notice
Copyright Notice © 2004, Wyse Technology Inc. All rights reserved. This manual and the software and firmware described in it are copyrighted. You may not reproduce, transmit, transcribe, store in a retrieval system, or translate into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, any part of this publication without express written permission. -
Page 6: Fcc Statement
FCC Statement This equipment has been tested and found to comply with the limits for either Class A or Class B digital devices (refer to "Thin Client Requirements Compliance"), pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. - Page 7 Class B This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe B prescrites dans le Réglement sur le brouillage radioélectrique édicté...
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Page 8: Battery Information
Model 9650XE Thin Client For use with External Power Supply Li Shin Model LSE0219B1280 or certified equivalent model supplied by the manufacturer, rated +12V/6.67A. Model J400, Product 941GXL Thin Client For use with External Power Supply Li Shin Model LSE9802A1255 or certified equivalent model supplied by the manufacturer, rated +12V/4.58A. -
Page 9: Table Of Contents
Contents Introduction 1 About This Guide 1 Wyse Technical Support 2 Server Environment Requirements 2 Session Servers 2 Citrix Independent Computing Architecture (ICA) 2 Microsoft Remote Desktop Protocol (RDP) 2 Terminal Emulation Support 3 Support Servers 3 Rapport Remote Administration 3 Virtual Network Computing (VNC) Viewer 3 Model Summary 4 Model 9235LE 4... - Page 10 Winlog 35 ELO Touchscreen 36 Wireless LAN Settings 36 Custom Fields 36 RAMdisk 37 Regional and Language Options 38 Sun Java Runtime Environment 39 Peripherals 39 Printers 39 Audio 40 Utilities and Settings 41 Write Filter 41 Password Change with the Write Filter 42 Write Filter Command Line Control 44 Write Filter Enable and Write Filter Disable Desktop Icons 45 Write Filter Control Dialog Box 46...
- Page 11 Neutron dialog box (extended) Terminal Emulation window 23 TE Client Connection Wizard window 24 Internet Explorer window 25 Citrix Program Neighborhood window 26 Remote Desktop Connection dialog box (expanded) 27 WinVNC: Current User Properties dialog box 28 Write Filter Control dialog box 29 Administrators Control Panel window (Classic View/List) 30 Administrative Tools window 31 Component Services window 32...
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Page 13: Introduction
Winterm Guide Introduction Winterm system. The Winterm network resources made available on machines hosting Citrix session services. The keyboard, mouse, audio/video, and display data are transmitted over the network between the Thin Clients and session servers. Thin Client emulation software is installed locally by default. Other locally installed software permits remote administration of the Thin Clients and provides local maintenance functions. -
Page 14: Wyse Technical Support
Wyse Technical Support To access Wyse technical resources, visit AskWyse.com. If you still have questions, you can submit your questions using the Wyse Support at 1-800-800-WYSE (toll free in U.S. and Canada). Hours of operation are from 7:00 am to 7:00 pm CST, Monday through Friday. To access international support, visit http://www.wyse.com/worldwide. -
Page 15: Terminal Emulation Support
Terminal Emulation Support Third-party terminal emulation software can be installed on the Thin Client to support computing on legacy platforms. Access to accounts on these machines is the responsibility of the Thin Client user. The terminal emulation software uses the Telnet protocol to communicate with the computing platform. -
Page 16: Model Summary
Model Summary This section provides a summary of features for the Models 9235LE, 9440XL, 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, and Model x150, Product 9150SE. Note Thin Client data sheets, the product registration form, and information about Rapport for Wyse version 4.4 and Rapport Administrative Software are available through the Wyse Web site at: http://www.wyse.com. -
Page 17: Model 9440Xl
Model 9440XL Model 9440XL is a small-footprint, modular XPe-based Thin Client (see Figure 2). The connections for power, network, monitor, keyboard, mouse, serial and parallel devices, and USB peripherals are on the back panel of the Thin Client. The power button switch, four LED indicators, and audio connectors are on the front of the Thin Client. -
Page 18: Model 9450Xe
Model 9450XE Model 9450XE is a small-footprint, modular XPe-based Thin Client (see Figure 3). The connections for power, network, monitor, keyboard, mouse, serial and parallel devices, and USB peripherals are on the back panel of the Thin Client. The rear panel contains an access slot for an optional PCI expansion card. -
Page 19: Model 9455Xl
Model 9455XL Model 9455XL is a modular XPe-based Thin Client with a rugged metal chassis (see Figure 4) that can be mounted vertically or horizontally. The connections for power, network, keyboard, mouse, serial and parallel devices, and USB ports are on the back panel of the Thin Client. - Page 20 The 9455XL has two LED indicators on the back of the unit next to the RJ-45 LAN port (Network connector). The Green LED is a Dual Link/Activity Indicator, and the Yellow LED is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection.
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Page 21: Model 9650Xe
Model 9650XE Model 9650XE is a small-footprint, XPe-based Thin Client with an integrated 15 inch flat panel LCD (see Figure 5). The connections for power, network, keyboard, mouse, serial and parallel devices, speakers, and USB peripherals are on the underside of the back panel of the Thin Client. - Page 22 is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection. • Green LED On—Link, but no Activity • Green LED Blinking—Link with Activity • Green LED Off—No Link • Yellow LED On—100Mbps •...
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Page 23: Model J400, Product 941Gxl
Model J400, Product 941GXL The 941GXL is a modular XPe-based Thin Client with a rugged metal chassis (see Figure 6) that can be mounted vertically or horizontally. The 941GXL has a slightly larger chassis than the 9455XL and features a faster processor than any of the other Series 9000 devices. - Page 24 is a Speed Indicator. The blinking sequence (or absence) of these LEDs indicates the condition of the LAN connection. • Green LED On—Link, but no Activity • Green LED Blinking—Link with Activity • Green LED Off—No Link • Yellow LED On—100Mbps •...
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Page 25: Model X150, Product 9150Se
Model x150, Product 9150SE Model 9150SE is a small-footprint, modular XPe-based Thin Client (see Figure 7). The connections for power, network, audio, monitor (video), keyboard, mouse, serial and parallel devices, and USB devices and peripherals are on the back panel of the Thin Client. -
Page 26: Mounting And Connecting The Thin Client
After power connection, the power LED will remain amber for some time. The user must not press the power button until the amber light is off. When the amber light is off, lightly press the power button on the Thin Client to turn on power. Mounting and Connecting the Thin Client The Quick Start Guide (included in the shipping carton) provides instructions for mounting and connecting the Thin Client. -
Page 27: Extended Xpe Features
Extended XPe Features The Winterm found in standard Windows XP. Controls for extended XPe features are available only through an Administrator logon account—with exceptions of the Citrix Program Neighborhood, the Microsoft Manager), and if installed, a special-order terminal emulation application. Logging On Users can log-on automatically or manually. -
Page 28: Automatically Launched Utilities
Note The administrator can create additional user accounts by using the User Manager utility available through the Control Panel. However, due to local memory constraints, the number of additional users should be kept to a minimum. For administrator information on user accounts, refer to “User Log-on Accounts”... -
Page 29: The Xpe Desktop
The XPe Desktop This section includes information on the following: • “Users Desktop” • “Administrators Desktop” on page 19 • “Client Information Dialog Box” on page 20 • “Logging Off, Restarting, and Shutting Down the Thin Client” on page 21 Users Desktop The desktop that appears for a user log-on is a Windows desktop (see Figure 8). - Page 30 For information about the functionality of the standard Windows XP desktop and Start menu items, refer to the applicable Microsoft documentation (search and navigate to the Windows XP Support Center) at: http://support.microsoft.com/default.aspx. For Internet locations of the Citrix Program Neighborhood and Remote Desktop Connection help documents, refer to “Programs Menu Extended Selections”...
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Page 31: Administrators Desktop
Administrators Desktop The desktop that appears for an administrator log-on is a Windows desktop (see Figure 9). Icons present on the default administrator desktop are My Computer, My Network Places, Citrix Program Neighborhood, Remote Desktop Connection, Internet Explorer, Write Filter Enable, and Write Filter Disable (for a description of the Write Filter Disable and Write Filter Enable icons, refer to “Write Filter Enable and Write Filter Disable Desktop Icons”... -
Page 32: Client Information Dialog Box
Note For the Model 9235LE, the Start menu ShutDown listing is replaced with listings for logging off, restarting, and shutting down the Thin Client. Client Information Dialog Box Click About on the Start menu to open the Client Information dialog box (see Figure 10). The General tab of the dialog box displays general information about the Thin Client such as the Website, Product Name, Product ID, Version, Windows XPE Version, MAC Address, Serial Number, Terminal H/W Rev, Flash Configuration, RAM Configuration,... -
Page 33: Logging Off, Restarting, And Shutting Down The Thin Client
Logging Off, Restarting, and Shutting Down the Thin Client To log off, restart, or shut down the Thin Client, click the taskbar’s Start to open the Start menu and select your option. On Models 9440XL, 9450XE, 9455XL, 9650XE, Model J400, Product 941GXL, and Model x150, Product 9150SE click Shut Down from the Start menu to open a sub-menu;... -
Page 34: Programs Menu Extended Selections
Note Correct time should be maintained as some applications require access to local Thin Client time. The Date and Time Properties dialog box can be opened by clicking the time area in the taskbar or by double-clicking the Date and Time icon in the Control Panel. Programs Menu Extended Selections Open the Programs menu by clicking Start | Programs. -
Page 35: Teemnt And Teemnt Connection Wizard
TeemNT and TeemNT Connection Wizard Clicking Start | Programs | TeemNT | TeemNT (by default, a desktop icon is not installed) opens the Terminal Emulation window. Figure 12 shows the initial Terminal Emulation window. Figure 12 Terminal Emulation window... -
Page 36: Te Client Connection Wizard Window
The TeemNT Connection Wizard application allows you to configure your connection information. To open the TE Connection Wizard dialog box click Start | Programs | TeemNT | TeemNT Connection Wizard. Figure 13 shows the initial TE Client Connection Wizard window. Figure 13 TE Client Connection Wizard window For complete instructions on installing and using a terminal emulation application, refer to the terminal emulation documentation supplied separately. -
Page 37: Internet Explorer
Internet Explorer Microsoft Internet Explorer (MSIE) version 6.0 browser is installed locally on the Thin Client. Clicking Start | Programs | Internet Explorer or Start | Internet Explorer (or double-clicking the desktop icon) opens IE 6.0 (see Figure 14). The Internet options settings for the browser have been preselected at the factory to limit writing to flash memory. -
Page 38: Citrix Program Neighborhood
Citrix Program Neighborhood Clicking Start | Programs | Citrix Program Neighborhood or Start | Citrix Program Neighborhood (or double-clicking the desktop icon) opens the Citrix Program Neighborhood window (see Figure 15). This program allows you to manage connections to remote applications running on ICA servers. Documentation for the ICA client application is available from the Citrix Corporation Web site at: http://download2.citrix.com/files/en/products/client/ica/current/docs/ica_win32_guide.pdf... -
Page 39: Remote Desktop Connection
Remote Desktop Connection Clicking Start | Programs | Remote Desktop Connection or Start | Remote Desktop Connection (or double-clicking the desktop icon) opens the Remote Desktop Connection dialog box (expanded view shown in Figure 16 obtained by clicking Options). This program is used to establish connections to remote applications using RDP. -
Page 40: Vnc User Settings
VNC User Settings VNC User Settings is available to administrators only. Clicking Start | Programs | VNC User Settings (or double-clicking the icon in the administrator’s system tray) opens the WinVNC: Current User Properties dialog box (see Figure 17). The WinVNC: Current User Properties dialog box allows entry of the VNC log-on password (the default password is Wyse) and selection of parameters for the VNC server utility installed on a user’s Thin Client. -
Page 41: Write Filter
Write Filter Write Filter is available to administrators only. The Write Filter Control dialog box is shown in Figure 18. It can be opened either through the Start | Run command line (wtflush), by clicking Start | Programs | Control Panel | Administrative Tools | Write Filter, or by clicking Start | Programs | Write Filter. -
Page 42: Control Panel Extended Selections
Control Panel Extended Selections Clicking Start | Settings | Control Panel opens the Control Panel window (the administrators control panel is shown in Figure 19). Figure 19 Administrators Control Panel window (Classic View/List) Notable extended selections available on the administrators Control Panel include: •... -
Page 43: Administrative Tools
Administrative Tools Double-click the Administrative Tools icon in the Control Panel window to open the Administrative Tools window (see Figure 20). Figure 20 Administrative Tools window The Administrative Tools dialog box contains the following administrative tool selections: • “Component Services” on page 32 •... -
Page 44: Component Services Window
Component Services Double-clicking the Component Services icon opens the Component Services window (see Figure 21). The console allows access to configure the Component Services, Event Viewer, and Local Services. Figure 21 Component Services window Event Viewer Double-clicking the Event Viewer icon opens the Event Viewer window (see Figure 22). This tool displays monitoring and troublehooting messages from Windows and other programs. -
Page 45: Services Window
Services Double-clicking the Services icon opens the Services window (see Figure 23). The Services window lists the services installed on the Thin Client. VNC Server and Client Clean-up (NetXClean) are two services which may need to be stopped or restarted by the Thin Client administrator and are discussed in “Utilities and Settings”... -
Page 46: Local User And Groups Window
User Manager Double-clicking the User Manager icon opens the Local User and Groups window (see Figure 24). This tool allows administrators to manage user profiles. For detailed information on the User Manager, refer to “User Profiles” on page 53. Figure 24 Local User and Groups window VNC User Settings Double-clicking the VNC User Settings icon opens the WinVNC: Current User Properties dialog box (see Figure 25). -
Page 47: Winlog
Note The WinVNC: Current User Properties dialog box can also be opened from the administrator’s Start | Programs menu. The WinVNC: Current User Properties dialog box allows entry of the VNC log-on password (the default password is Wyse) and selection of parameters for the VNC server utility installed on a user’s Thin Client. -
Page 48: Elo Touchscreen
ELO Touchscreen If the ELO Touchscreen option is installed on the Thin Client, you can use this application to calibrate and customize the settings for a touchscreen monitor that is connected to the Thin Client (or when ELO Touchscreen is integrated with Model 9650XE). Note Open the ELO Touchscreen application by double-clicking the ELO Touchscreen icon in the control panel. -
Page 49: Ramdisk
Figure 26 Custom Fields dialog box RAMdisk The RAMdisk is volatile memory space set aside for temporary data storage. It is the Z drive shown in the My Computer window. The following items are stored on the RAMdisk: • Browser Web page cache •... -
Page 50: Regional And Language Options
Figure 27 Ramdisk Configuration dialog box Note Depending on the Thin Client model and installed memory size, default RAMdisk size may vary. The maximum RAMdisk size that can be set is 30 MB; the minimum RAMdisk size that can be set is 2 MB. Regional and Language Options Double-click the Regional and Language Options icon in the Control Panel window and use the Regional and Language Options dialog box to select your keyboard language. -
Page 51: Sun Java Runtime Environment
4. In the lower section of the tab is the Language used in menus and dialogs drop down box. Click the drop down arrow to select a new language and then click Apply. A message informs you that changes will not take effect until you logoff and logon again. -
Page 52: Audio
Note Printing to a locally-connected printer from an ICA or RDP session using the server’s print drivers produces full text and graphics functionality from the printer. To do this, you must install the print driver on the server and the text only driver on the Thin Client according to the procedures in “Adding Printers”... -
Page 53: Utilities And Settings
Utilities and Settings The following utilities and settings are available for administrative use: • “Write Filter” • “NetXClean Utility” on page 48 • “Local Drives” on page 49 • “Mapping Network Drives” on page 50 • “Domain Participation” on page 50 •... -
Page 54: Password Change With The Write Filter
Note A Terminal Services Client Access License (TSCAL) is always preserved regardless of Write Filter state (enabled or disabled). If you want to have other registry settings preserved regardless of Write Filter state, contact support for help at http://www.wyse.com. For procedures on manipulating the Write Filter, refer to: •... - Page 55 Disabling the machine account password change on a Winterm Client To disable the machine account password change on a Winterm Client, complete the following procedures: 1. Start Registry Editor by clicking Start | Run, typing regedit in the Open text box, and then clicking OK.
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Page 56: Write Filter Command Line Control
Write Filter Command Line Control There are several Start | Run command lines you can use to control the Write Filter. Note Command line arguments cannot be combined. Caution Thin Client Administrators should use NT file security to prevent undesired usage of these commands. -
Page 57: Write Filter Enable And Write Filter Disable Desktop Icons
Write Filter Enable and Write Filter Disable Desktop Icons For convenience, the Write Filter Enable and Write Filter Disable icons are present on the Administrator desktop. Depending on which icon you use, you can either enable or disable the Write Filter. •... -
Page 58: Write Filter Control Dialog Box
Write Filter Control Dialog Box The Write Filter Control dialog box is shown in Figure 28. It can be opened either through the Start | Run command line (wtflush), by clicking Start | Programs | Control Panel | Administrative Tools | Write Filter, or by clicking Start | Programs | Write Filter. Note To open the dialog box using the command line, click Start | Run and type wtflush and then click OK. -
Page 59: Write Filter Control Dialog Box (After Disabling The Write Filter)
Enable Write Filter command button then appears in the Write Filter Control dialog box as shown in Figure 29). Note After flushing the cache and disabling the Write Filter, the Write Filter status icon (in the desktop system tray) turns red and the Write Filter remains disabled after the system restarts. -
Page 60: Netxclean Utility
• When the cache is flushed by clicking the Flush Cache or Disable Write Filter command buttons, all controls are inoperable (grayed-out) until the cache flush operation is completed. The Flush Cache command button will remain inoperable (grayed-out) until Write Filter is enabled. •... -
Page 61: Local Drives
Local Drives Administrators need to know the following information on local drives. Drive Z Drive Z is onboard volatile memory (Ms-ramdrive) of the Thin Client. Because drive Z is volatile memory, it is recommended that you do not use this drive to save data that you want to retain. -
Page 62: Mapping Network Drives
files to the C drive on the local system). If you must write to a local drive, change the application settings to use the Z drive. The default configuration settings mentioned in “User Log-on Accounts” on page 52 minimize writing to the C drive for factory-installed applications. -
Page 63: Roaming Profiles
4. Enable the Write Filter. 5. Reboot the Thin Client. Note If you use the Enable Desktop Icon to enable the Write Filter, the second reboot will happen automatically. Note By default, the NetXClean utility will purge all but specifically selected profiles on the system when the Thin Client starts up or when the user logs off. -
Page 64: Net And Tracert Utilities
Figure 30 WinPing window WinPing is used to: • Determine the status of the network and various hosts. • Track and isolate hardware and software problems. • Test, measure, and manage networks. • Determine the IP address of a host if only the host name is known. Net and Tracert Utilities Net and Tracert utilities are available for administrative use. -
Page 65: User Profiles
Caution Be sure to flush the Write Filter cache during the current system session in which a new account is created. To create a new user, complete the following procedures: 1. Log-in as an administrator. 2. Click Start | Settings | Control Panel | Administrative Tools and double-click the User Manager icon. -
Page 66: Changing The Computer Name
7. Type Administrators in the Enter the object names to select field to enable the Check Names command button. 8. Click Check Names, and then click OK. The user will now be a member of both the Administrators and Users groups. 9. -
Page 67: Add-On Modules
For local custom fields that can be accessed by Rapport, refer to “Custom Fields” on page 36. Note When performing a mass distribution of a custom device image created with Rapport, the source device image will require unique preparation prior to creation and distribution. -
Page 68: Winvnc
corruption. You must not close the DOS window that is present during the process; the DOS window will close automatically. Event: The System Settings Change message may appear shortly after the first boot, depending on the specific hardware configuration of the Thin Client. •... -
Page 69: Winvnc: Current User Properties Dialog Box
Figure 32 WinVNC: Current User Properties dialog box Before a remote machine (on which VNC Viewer is installed) can access a Thin Client: 1. The IP address (or valid DNS name) of the Thin Client (the desktop that is to be operated/monitored) must be given to the remote administrator/user. -
Page 70: Vnc Viewer Setup And Operation
VNC Viewer Setup and Operation VNC Viewer software is included as a component of the Rapport Administrative Software suite and must be installed on the remote (shadowing) machine. The administrator/user of the remote machine must know the IP address/name and the password of a Thin Client (the desktop that is to be operated/monitored). -
Page 71: Vnc Connection Options Dialog Box
Select the Restrict Pixels to 8-bit check box in the Display area (this increases speed at the expense of display quality). Click OK to return to the Connection Details dialog box. Figure 34 VNC Connection Options dialog box Note The VNC Connection Options dialog box varies for different VNC software releases. - Page 72 Table 1 VNC Connection Options dialog box guidelines, Continued Selection Deiconify on Bell Disable clipboard transfer Mouse check boxes Emulate 3 Buttons (with 2-button click) Swap mouse buttons 2 and 3 Display check boxes Restrict pixels to 8-bit (for slow networks) View only Full-screen mode...
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Page 73: Vnc Authentication Dialog Box
2. In the VNC server text field (see Figure 33), type the IP address or valid DNS name of the (the desktop that is to be operated/monitored) Thin Client followed by a colon and 0. For example: snoopy:0 132.237.16.238:0 3. Click OK to open the VNC Authentication dialog box (see Figure 35). Figure 35 VNC Authentication dialog box 4. - Page 74 ™ Winterm 9000 Series Reference Guide Issue: 081904 Written and published by: Wyse Technology Inc., August 2004 ® ® PDF created using FrameMaker and Acrobat...