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around you. For inspection, please go through the procedures under Chapter
3 "Regular inspection and Maintenance". In case of a broken or damaged
component, visit www.ridecake.com/spareparts to order spare components.
If you can't find what you are looking for or have any questions, please get
in contact with CAKE directly.
5.6 Troubleshooting
If your bike isn't working properly, please read the following use cases to find
the solution. If you can't find the problem you are experiencing or a solution
that works for you, contact CAKE directly.
My bike won't turn on
•
Start with checking that both the main switch and kill switch is turned
on properly.
•
Remove the seat to check that the battery is properly connected to
the bike.
•
Carefully try to give the bike some throttle to climate the possibility of
•
a malfunctioning dashboard.
•
Get in contact with CAKE directly for further instructions and
•
troubleshooting to solve the issue.
My bike doesn't give me full power
•
Check the dashboard for temperature signals. The bike is designed to
self-regulate and protect itself from damage due to extreme temperatures
or voltage issues.
•
Ensure the bike is properly charged. Refer to the LEDs on the dashboard
for the State Of Charge (SOC). As the battery nears depletion, its ability for
high discharge (full power) diminishes.
•
If performance issues persist, consider whether any of the drivetrain
components are overheated, under-voltage, or over-voltage, as these
conditions can limit the bike's performance.
Please be careful when checking if the controller or motor is overheated
as you could get burned. This will be shown by the Dashboard Temp LED
glowing in RED. If it does, please let the vehicle cool down sufficiently to avoid
permanent damages to either the motor, controller or battery.
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