Account Access Conflicts; Resolving Login Conflicts - Watchguard V10 User Manual

CHAPTER 7: Using Account Manager
external access, you can then use Vcontroller to remotely
manage the appliance.

Account Access Conflicts

If you create several super admin access accounts, remem-
ber that Firebox Vclass appliances allow only one super
admin account to connect at any time with full administra-
tive privileges. If another non-root super admin account
user attempts to log in after a root super admin user has
already logged in, the second user is granted access to the
system, but with admin privileges only.
If someone logs in as a super admin user and a second per-
son then attempts to log in as the default super admin, the
second person is given the option of killing (logging out)
the first non-default super admin user and taking over full
super admin privileges.
Any number of non-super admin access accounts, which
can only be used to check status and clear new alarms, can
log in at the same time.
If you attempt to log in as a secondary admin user and the
root super admin account is already in use, a warning win-
dow appears.
You can still click OK to complete the login, but when
Vcontroller appears, you do not have any super admin
privileges.

Resolving login conflicts

You can, on occasion, try to log in as the default super
admin, and see the Kill Login dialog box:
156 Vcontroller