True TRM4M-BLK-WHT1-BLKLLLL-NY-4 Owner's Manual

True TRM4M-BLK-WHT1-BLKLLLL-NY-4 Owner's Manual

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TRUE
TRM4M-BLK-WHT1-BLKLLLL-NY-4
Be sure to read and fully understand
before installing, operating, maintaining or servicing
this appliance. Failure to do so can result in appliance
failure, property damage, serious injury or death.
Appliance failure, injury or property damage due to
improper installation is not covered by warranty.
TRUE MANUFACTURING CO., INC.
2001 East Terra Lane • O'Fallon, Missouri 63366-4434
(636) 240-2400 • FAX (636)-272-2408
International FAX (636)272-7546 • (800)-325-6152
Parts Department (800)-424- TRUE
Parts Department FAX (636)-272-9471
North America – Canada
and Caribbean
Warranty Phone: +1 855 878 9277
Warranty Fax: +1 636 980 8510
Technical Phone: +1 855 372 1368
Warranty Email:
warrantyinquiries@truemfg.com
Technical Email:
service@truemfg.com
7:00 – 6:00 CST Monday – Friday.
8:00 – 12:00 Saturday.
TEC_TM_180 | REV. D | EN
MANUFACTURING CO., INC.
WARNING!
this document
Mexico
Phone: +52 555 804 6343/44
service-mexicocity@truemfg.com
9:00 am – 5:30 pm M–F
Latin America
Phone: +52 555 804 6343/44
servicelatam@truemfg.com
9:00 am – 5:30 pm M–F
TRM3M-BLK-WHT-1BLKLLL-YN-4
TRUE tracks the history of your appliance
For easy reference, record your appliances full model name and
serial number below. This information is on your serial label.
Serial label location varies by appliance.
Model Name:
Serial Number:
INSTALLATION MANUAL
UK, Ireland, Middle East,
Africa and India
Phone: +44 (0) 800 783 2049
service-emea@truemfg.com
8:30 am – 5:00 pm M–F
12/11/2023
OWNER'S MANUAL
RETAIL MERCHANDISER
USER ACTION!
by its serial number.
RETAIL MERCHANDISER
Original Instructions
European Union and
Australia
Commonwealth of
Phone: +61 2 9618 9999
Independent States
service-aus@truemfg.com
Phone: +41 61 563 0705
8:30 am – 5:00 pm M–F
service-emea@truemfg.com
8:00 am – 5:00 pm M–F
Page 1 of 44
842860-D

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Summary of Contents for True TRM4M-BLK-WHT1-BLKLLLL-NY-4

  • Page 1 Be sure to read and fully understand TRUE tracks the history of your appliance before installing, operating, maintaining or servicing For easy reference, record your appliances full model name and this appliance. Failure to do so can result in appliance serial number below.
  • Page 2: Table Of Contents

    F O R YO U R PU R C H A S E Congratulations! The primary purpose of this document is to assist the installation, maintenance, and servicing of your TRUE appliance. This document contains information important to safety, operation, maintenance, and servicing. DO NOT discard this document.
  • Page 3: Preface

    The warning, guidelines, and recommendations within this document are meant to prevent appliance damage, injury, or death. Please carefully read all warnings, guidelines, and recommendations before proceeding to ensure the continued safe use and maintenance of your TRUE appliance. Signal & Symbol Definitions Below are symbols you may see in this document.
  • Page 4: Basic Safety & Operation Warnings

    RETAIL MERCHANDISER www.truemfg.com Important Safety Information Important Safety Information Basic Safety & Operation Warnings Follow basic safety precautions, including the following, to reduce risk of personal injury, electric shock, fire, or death. WARNING! Be sure to read and fully understand this document before installing, operating, maintaining, or servicing this appliance. Failure to do so can result in appliance failure, property damage, serious injury, or death.
  • Page 5: Personal Injury Warnings

    Important Safety Information (cont.) Personal Injury Warnings Only qualified technicians should install and service the appliance. For assistance finding a qualified technician, please visit our Service Company Locator at truemfg.com/support/service-locator. TRUE is solely the appliance manufacturer and is not responsible for installation. DANGER! allow children to play with or in the appliance.
  • Page 6: Hydrocarbon Refrigerant Warnings

    RETAIL MERCHANDISER www.truemfg.com Important Safety Information (cont.) Hydrocarbon Refrigerant Warnings TRUE appliances use hydrocarbon refrigerant (R-290/513A/600a). Check the serial label to identify the appliance's refrigerant. Serial label location varies by model. DANGER! Risk of fire or explosion! Flammable refrigerant used.
  • Page 7: Electrical Safety Warnings

    • Appliance is not suitable for an area where a pressure washer or hose may be used. Thank you for choosing TRUE Manufacturing to meet your refrigeration needs. TRUE highly recommends a qualified • Always plug the appliance into its own individual dedicated...
  • Page 8: Electrical Requirements

    RETAIL MERCHANDISER www.truemfg.com About Your Applicance & Installation Requirements (cont.) Electrical Requirements Electrical Requirements Electrical Specifications USER ACTION! Power Model Voltage Frequency Phase Circuit Size Cord Find a copy of the wiring diagram with our serial TRM2L L6-20P 208/240 V 60 Hz 20 amp number lookup at...
  • Page 9 RETAIL MERCHANDISER www.truemfg.com About your Appliance & Installation Requirements Electrical Requirements = Potential Wall Outlet Location TRM2L - OUTLET LOCATION 02/27/23 TRM2L Outlet Location 58 1/2" FOR "Y" SIDE 3 1/2" 1486mm 89mm 59 1/2" FOR "N" SIDE [1511 mm] 9 1/2"...
  • Page 10 RETAIL MERCHANDISER www.truemfg.com About your Appliance & Installation Requirements (cont.) = Potential Wall Outlet Location TRM2M - OUTLET LOCATION 02/27/23 TRM2M Outlet Location 3" FOR "Y" SIDE 14" 29" 14" 76mm 356mm 737mm 356mm 4" FOR "N" SIDE [101mm] 9 1/2" 241mm 102 1/2"...
  • Page 11 RETAIL MERCHANDISER www.truemfg.com About Your Applicance & Installation Requirements (cont.) = Potential Wall Outlet Location TRM3L/TRM3M - OUTLET LOCATION 02/27/23 TRM3L/TRM3M Outlet Location 3" FOR "Y" SIDE 11" 66" 11" 76mm 279mm 1676mm 279mm 4" FOR "N" SIDE [101mm] 9 1/2" 241mm 102 1/2"...
  • Page 12 RETAIL MERCHANDISER www.truemfg.com About your Appliance & Installation Requirements (cont.) = Potential Wall TRM4L - OUTLET LOCATION 02/27/23 Outlet Location TRM4L Outlet Location 3" FOR "Y" SIDE 10" 99" 10" 76mm 254mm 2515mm 254mm 4" FOR "N" SIDE [101mm] 9 1/2" 241mm 102 1/2"...
  • Page 13 RETAIL MERCHANDISER www.truemfg.com About your Appliance & Installation Requirements (cont.) = Potential Wall TRM4M - OUTLET LOCATION 02/27/23 Outlet Location TRM4M Outlet Location 3" FOR "Y" SIDE 14" 30" 25" 36" 13" 76mm 356mm 762mm 635mm 914mm 330mm 4" FOR "N" SIDE [101mm] 9 1/2"...
  • Page 14: Installation & Setup

    RETAIL MERCHANDISER www.truemfg.com Installation & Setup Installation & Setup WARNING! WARNING! for performing The appliance owner is responsible Powering off an Risk of electrical shock or burn! a Personal Protective Equipment (PPE) hazard electronic control or setting temperature controls to Assessment and to ensure adequate protection during the 0 (off) position does not remove power from all maintenance and cleaning procedures.
  • Page 15: Shelf Adjustment

    RETAIL MERCHANDISER www.truemfg.com Installation & Setup (cont.) Shelf Adjustment USER ACTION! DO NOT adjust shelving until AFTER the installation process is complete. Foam cylinders and caps MUST be installed in the leveling leg holes. See fig 1. Please see installation packet for more details 1.
  • Page 16: Appliance Operation

    All you need to do is plug in the appliance. • Good air flow inside your TRUE appliance is critical. Take care to prevent product from pressing against the sides or back wall and coming within 4" (101.6 mm) of the evaporator housing.
  • Page 17: Temperature Control & Light Switch Location

    RETAIL MERCHANDISER www.truemfg.com Appliance Operation (cont.) Temperature Control & Light Switch Location Electronic Temperature Controls In the front shroud; quantity varies by model Light Switch In the front right ceiling. TEC_TM_180 | REV. D | EN 12/11/2023 Page 17 of 44...
  • Page 18: General Sequence Of Operation

    RETAIL MERCHANDISER www.truemfg.com Appliance Operation (cont.) General Sequence of Operation — Refrigerator and Freezer Appliances USER ACTION! For more information regarding a appliance's temperature control adjustment or general sequence of operation, please see our Temperature Control Adjustment—Sequence of Operation Manual in our resource library at or scan the truemfg.com/service-manuals/sequence-of-operation code.
  • Page 19: Electronic Temperature Control Operation

    RETAIL MERCHANDISER www.truemfg.com Electronic Temperature Control Operation Display Code Definitions Door switch alarm Defrost in progress Data or memory failure Maximum temperature alarm Minimum temperature alarm Controller in stand-by Thermostat probe failure Evaporator probe failure Auxiliary probe failure Control is locked Control is unlocked TEC_TM_180 | REV.
  • Page 20: Lock/Unlock The Control

    RETAIL MERCHANDISER www.truemfg.com Electronic Temperature Control Operation (cont.) Turn Off/On the Control Lock/Unlock the Control Press and hold both the up and down arrows until the WARNING! display shows (locked) or (unlocked). Risk of electric shock or burn! Powering off an electronic control or setting temperature controls to the 0 (off) position does not remove power from all °C...
  • Page 21: View & Change The Set Point

    RETAIL MERCHANDISER www.truemfg.com Electronic Temperature Control Operation (cont.) View the Set Point Initiate Manual Defrost Changing the set point adjusts the appliance temperature to A manual defrost clears accumulated frost and ice from the keep optimal product temperature. evaporator coil. The defrost will only terminate when a specific preset temperature or duration has been met.
  • Page 22: Change Display Readout

    RETAIL MERCHANDISER www.truemfg.com Electronic Temperature Control Operation (cont.) Change Display Readout The display can show the temperature in either Fahrenheit or Celsius. °C Press and hold the display readout button to change the °F system of measure. °C °F Page 22 of 44 12/11/2023 P#842860 TEC_TM_180 | REV.
  • Page 23: Change Displayed Probe Temperature

    RETAIL MERCHANDISER www.truemfg.com Electronic Temperature Control Operation (cont.) Change Displayed Probe Temperature Follow the instructions to change what probe temperature the Press the set point button. The display will show the current display shows. probe displayed • P1: Air temperature °C •...
  • Page 24: Maintenance & Servicing

    RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing Maintenance & Servicing WARNING! WARNING! • should install and Only qualified technicians Risk of electric shock or burn! service the appliance. For assistance finding • Powering off an electronic control or setting a qualified technician, please visit our Service temperature controls to the 0 (off) position DOES Company Locator at...
  • Page 25: Component Replacement

    Fig. 1. Example of OEM parts. Use of non-OEM components may void TRUE's warranty. • Have a licensed service provider service your unit to minimize the risk of possible ignition due to incorrect parts or improper service and to ensure the operator's health and safety.
  • Page 26: Recommended Maintenance

    RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing (cont.) Maintenance & Servicing (cont.) Recommended Maintenance See recommended maintenance tasks and frequencies below. Some tasks may be required more frequently based on your installation. Maintenance Tasks Monthly Quarterly Annually Verify the appliance maintains product temperature. Inspect power cord for damage;...
  • Page 27 RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing (cont.) Model: Serial Number: Jan. Feb. Mar. Apr. Jun. Jul. Aug. Sep. Oct. Nov. Dec. TEC_TM_180 | REV. D | EN 12/11/2023 Page 27 of 44...
  • Page 28: Condenser Coil Cleaning

    RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing (cont.) Condenser Coil Cleaning Required Tools WARNING! Required tools include (but may nit be limited to) the following: • Ladder [ > 6' (1.8m)] for performing The appliance owner is responsible • Eye protection a Personal Protective Equipment (PPE) Hazard Assessment and ensuring adequate protection during •...
  • Page 29 Fig. 2. Connected front shrouds. Additional Information If you have any questions, please contact your local TRUE Manufacturing Service Department. See the front cover for locations and contact information. • DO NOT place any filter material in front of the condensing coil.
  • Page 30: General Surface Care & Cleaning

    RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing (cont.) General Surface Care & Cleaning WARNING! Gaskets • Clean gaskets with warm soapy water. Risk of electrical shock or fire! • DO NOT use sharp tools or knives to scrape a gasket. clean appliance with a pressure washer DO NOT •...
  • Page 31: Stainless Steel Care & Cleaning

    Stainless steel cleaners must be free of phosphates, chlorine, chloride, and ammonia. use any steel wool, abrasive, or chlorine- DO NOT based products to clean stainless steel surfaces. True offers environmentally-friendly cleaner and polish through our True Store at store.trueresidential.com/products/ stainless-steel-clean-polish-kit Stainless Steel Opponents...
  • Page 32: Tips To Help Prevent Rust On Stainless Steel

    RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing (cont.) 8 Tips to Help Prevent Rust on Stainless Steel Maintain the Cleanliness of Your Equipment Rinse Avoid build-up of hard stains by cleaning frequently. Use When using chlorinated cleaners, you must rinse and wipe dry cleaners at the recommended strength (alkaline chlorinated or immediately.
  • Page 33: Door Adjustments & Reversal

    RETAIL MERCHANDISER www.truemfg.com Maintenance and Servicing (cont.) Door Adjustments & Reversal Verify door alignment and operation before adjusting the alignment or tension. Alignment Adjustment Tension Adjustment Doors should be self-closing when opened 2-3” (50.8-76.2 mm). NOTICE! Turn the door tension adjustment screw to adjust the door tension. See fig.
  • Page 34 RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing (cont.) Removal WARNING! Door weight exceeds 50 Assistance recommended! lb (22.7 kg). Do not lift or support the door by the handle. Doors are heavy. Be prepared to Crush or cut hazard! support the door’s weight during removal. Do not lift or support the door by the handle.
  • Page 35 RETAIL MERCHANDISER www.truemfg.com Maintenance and Servicing (cont.) Installation WARNING! Door weight exceeds 50 Assistance recommended! lb (22.7 kg). Do not lift or support the door by the handle. Doors are heavy. Be prepared to Crush or cut hazard! support the door’s weight during removal. Do not lift or support the door by the handle.
  • Page 36 RETAIL MERCHANDISER www.truemfg.com Maintenance & Servicing (cont.) Reversal e. Install the torsion rod in the opposite side WARNING! f. Install the hinge pin in the opposite side. If applicable, Door weight exceeds 50 Assistance recommended! connect the hinge pin wires as follows: lb (22.7 kg).
  • Page 37 RETAIL MERCHANDISER www.truemfg.com Maintenance and Servicing (cont.) Reversal (cont.) Fig. 11. Fig. 12. Wire cover located in the hinge-side of the door in the center. Hinge pin ground screw location. White White Fig. 13. Hinge pin wire connectors. Fig. 14. Torsion rod cap.
  • Page 38: Optional Acessories

    RETAIL MERCHANDISER www.truemfg.com Optional Accessories (not included) Optional Accessories (not included) WARNING! WARNING! • should install and Only qualified technicians Sharp Edges! service the appliance. For assistance finding • Take care when moving, installing, cleaning, a qualified technician, please visit our Service servicing, and maintaining the ice machine to avoid Company Locator at truemfg.com/support/service-...
  • Page 39: Heated Drain Pan (Hdp)

    Optional Accessories (not included) (cont.) Heated Drain Pan (HDP) True offers a heated drain (HDP) pan to help ensure the condensate drain pan does not overflow in high usage and/or high ambient conditions. The HDP is an option only if required for the application.
  • Page 40: Warranty

    RELOCATION FOR REPAIR. True is not responsible for the cost to move the TRUE unit or any other fixture or piece of equipment for any reason from its position of operation on the user’ s premises to make a warranty repair.
  • Page 41 RETAIL MERCHANDISER www.truemfg.com NOTES TEC_TM_180 | REV. D | EN 12/11/2023 Page 41 of 44...
  • Page 42 RETAIL MERCHANDISER www.truemfg.com NOTES Page 42 of 44 12/11/2023 P#842860 TEC_TM_180 | REV. D | EN...
  • Page 43 RETAIL MERCHANDISER www.truemfg.com NOTES TEC_TM_180 | REV. D | EN 12/11/2023 Page 43 of 44...
  • Page 44 www.truemfg.com Page 44 of 44 12/11/2023 P#842860 TEC_TM_180 | REV. D | EN...

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