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Manual No: 577014-010 • Revision: B
3
EMR
Troubleshooting Guide

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Table of Contents
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Summary of Contents for Veeder-Root EMR3

  • Page 1 Manual No: 577014-010 • Revision: B Troubleshooting Guide...
  • Page 2 Notice Veeder-Root makes no warranty of any kind with regard to this publication, including but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Veeder-Root shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this publication.
  • Page 3: Table Of Contents

    E64 - Fuel Type Undefined ....................5 E65 - Calibration Error .......................5 IB Tri-color LED Indicator Lamp – IB self checking ............5 Conclusion ........................7 Appendix A - Production Release Schedule for EMR3 Software Figures Figure 1. IB Diagnostic Tri-Color LED ..............5 Figure 2.
  • Page 4: Testing An Emr3 System

    For EMR3 hardware related details, see the EMR3 Installation Guide, number 577013-758. For information related to menus or settings, see the EMR3 Setup and Operation Manual, number 577013-766. Descriptions of the EMR3 System are available on the UL/cUL Control Drawing, document number 331940-016 or the ATEX System Drawing, document number 331940-004.
  • Page 5: Messages

    Messages All messages appear in the 14-character descriptor field located on the EMR³ Display Head. System messages ³ can be either informational or describe an error detected by the self-checking functions of the EMR Informational Messages Information messages do not inhibit the operation of the EMR NO RECORDS Inside the Display Head there are zero transactions stored.
  • Page 6: E06 - Temp Probe Too Hot

    Messages Startup Error Codes out. Add a suppression diode (Veeder-Root P/N 846000-022) across the solenoid coils as noted in the Veeder- Root Installation Guide, P/N 577013-758. NOTE: this symptom could also be caused by overspeed, i.e. when the pulse encoder is turned too fast. For example, spinning the encoder by hand will create an E04 error.
  • Page 7: E19 - Uart Fail

    • Solenoid valves are one source of electrical noise. See the External Sources of System Noise located in Appendix C of the EMR Setup and Operation Manual, Veeder-Root P/N 577013-766 for further explanation. E66 - PRINTER BUSY The ticket printer is busy processing the current request. When the printer is done printing, replace the printed ticket with a new ticket.
  • Page 8: E60 - Stop Advance Error

    Messages Relay Setup Error Codes Relay Setup Error Codes Relay setup errors occur while entering relay or preset information in Setup Mode. When using 2-stage valves, relay 1 is used to control the fast-flow solenoid and relay 2 is used to control the single flow solenoid. Under the RELAY CONTROL settings, two values are used to knockoff each solenoid prior to the end of a preset delivery: SET SLOW FLOW (relay 1) and SET ADVANCE STOP (relay 2).
  • Page 9: Figure 1. Ib Diagnostic Tri-Color Led

    Messages IB Tri-color LED Indicator Lamp – IB self checking Figure 1. IB Diagnostic Tri-Color LED...
  • Page 10: Figure 2. Ib Tri-Color Led Status Patterns

    Messages IB Tri-color LED Indicator Lamp – IB self checking Flash Sequence Repeats Power On Sequence 1 Display Head Repeats Communicating 2 Display Heads Repeats Communicating 1 or more IB Relays Repeats until Are Active IB Relays Inactive Communication Repeats Error IB Self-Test Repeats...
  • Page 11: Conclusion

    IB Circuit Board. Conclusion Should faults persist after any of the recommended remedial action above is carried out, call the local Veeder-Root distributor or the following EMR³ technical support departments: • In the USA: +1 800 873 3313 •...
  • Page 12: Appendix A - Production Release Schedule For Emr3 Software

    Appendix A - Production Release Schedule for EMR Software Release PC Tool Version Date Description of the Software Features and Fixes Version 5/21/2008 New transaction record format 3/24/2006 Test for the loss of the battery voltage; fix time and date loss 2/20/2006 Implement new calendar clock circuit 1/10/2006 Added option to print Gross Volume on a TC Ticket 10/7/2005 Implement new calendar clock IC from SIMTEK...
  • Page 13 For technical support, sales or other assistance, please visit: veeder.com...

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