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If you contact Customer Service, you
will require the product number (E-
Nr.) and the production number (FD)
of your appliance.
The contact details for Customer Ser-
vice can be found in the enclosed
Customer Service directory or on our
website.
20.1 Product number (E-Nr.)
and production number
(FD)
You can find the product number (E-
Nr.) and the production number (FD)
on the appliance's rating plate.
The rating plate is located inside the
appliance door.
Make a note of your appliance's de-
tails and the Customer Service tele-
phone number to find them again
quickly.
20.2 AQUA-STOP guarantee
In addition to warranty claims against
the seller under the purchase agree-
ment and in addition to our manufac-
turer's warranty, we will provide a re-
placement under the following condi-
tions.
If our Aqua-Stop system is defect-
¡
ive and causes water damage, we
will make good the damage for
private users. To ensure protection
from water damage, the appliance
must be connected to the power
supply.
The liability guarantee is valid for
¡
the service life of the appliance.
A claim can only be made under
¡
the guarantee if the appliance has
been correctly installed and con-
nected with Aqua-Stop according
to our instructions; this also in-
cludes correctly fitting the Aqua-
1
Depending on the appliance specifications
Stop extension (genuine access-
ory). Our guarantee does not cover
defective supply lines or fittings up
to the Aqua-Stop connection on
the tap.
If your appliance is fitted with
¡
Aqua-Stop, you can leave your ap-
pliance unattended during opera-
tion and the tap turned on after-
wards. The tap only needs to be
turned off if you are away from
home for a long period, e.g. on
holiday for several weeks.
1
Customer Service en
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