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Fault
Stubborn white coat-
ings are present on
tableware, inside the
appliance or the door.
Tea residue or lipstick
marks on tableware.
Coloured coatings
(blue, yellow, brown)
that are difficult or im-
possible to remove
are present inside the
appliance or on stain-
less steel tableware.
Cause and troubleshooting
Detergent substances are deposited there. These
coatings cannot generally be removed with chemicals.
Change your detergent → Page 27.
▶
Clean the appliance mechanically.
▶
The hardness range is set incorrectly or the water
hardness is greater than 44 °E (6,2 mmol/l).
Set the Water softening system → Page 23 to the
▶
water hardness or add special salt.
3in1/organic/eco detergent is not effective enough.
Set the Water softening system → Page 23 to the
▶
water hardness and use separate detergents (pro-
prietary detergent, special salt, rinse aid).
Too little detergent is being used.
Increase the amount of detergent used or change
▶
Detergent → Page 27.
Washing programme selected too weak.
Select a more intensive washing programme.
▶
Washing temperature is too low.
Select a programme with a higher washing temper-
▶
ature.
Too little detergent is being used or is unsuitable.
Use a suitable Detergent → Page 27 and follow the
▶
manufacturer's instructions for the amount to be
used.
Tableware has been precleaned too intensely. The
sensors chose a weaker programme. Stubborn soiling
cannot be entirely removed.
Only remove large remnants of food and do not
▶
prerinse tableware.
The formation of films is due to substances contained
in vegetables (cabbage, celery, potatoes, noodles,
etc.) or tap water (manganese).
Clean the appliance.
▶
You can remove deposits with Mechanical cleaning
→ Page 36 or a machine cleaning product. It may
not always be possible to completely remove de-
posits but they are harmless to health.
The formation of films is due to metal components on
silver or aluminium tableware.
Clean the appliance.
▶
Troubleshooting en
45
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