1. Manuals
  2. Brands
  3. Amcrest Manuals
  4. Security Camera
  5. IP2M-852EB
  6. User manual

Amcrest IP2M-852EB User Manual

2mp prohd poe ip bullet camera
Hide thumbs Also See for IP2M-852EB:
Table of Contents

Advertisement

Quick Links

Download this manual
Amcrest IP2M-852EW/IP2M-852EB
2MP ProHD POE IP Bullet Camera
User Manual
Version 1.0.3.
nd
Revised April 2
, 2019

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the IP2M-852EB and is the answer not in the manual?

Questions and answers

Related Manuals for Amcrest IP2M-852EB

Summary of Contents for Amcrest IP2M-852EB

  • Page 1 Amcrest IP2M-852EW/IP2M-852EB 2MP ProHD POE IP Bullet Camera User Manual Version 1.0.3. Revised April 2 , 2019...

  • Page 2: Table Of Contents

    4.4.2. Amcrest Blue Iris ....................................33 4.4.3. Web Operation ....................................41 Remote Web Access Setup ....................................68 4.5 Amcrest Cloud Desktop Setup ..................................70 4.6 Web Access Setup (AmcrestView.com) ................................ 71 5 Operation and Interface ...................................... 71 5.1. Live ..........................................73 5.2.

  • Page 3: Welcome

    UK: 203-769-2757 Email Amcrest Customer Support support@amcrest.com Important Security Warning To keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 4: Features And Specifications

    Be sure to use only the accessories recommended by manufacturer. Before installation, please open the package and check to ensure that all the components are present. Contact the retailer that you purchased from, or Amcrest directly if anything is broken or missing in the package. 1 Features and Specifications 1.1 Overview...

  • Page 5: Device Overview

    • Cloud Storage Functionality Our POE cameras can record video streams to the Amcrest Cloud service in order to enable longterm storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 6: Connection & Installation

    3 Connection & Installation This section provides information about the connection and installation of Amcrest POE Bullet Cameras. 3.1 Connection Guide The camera initially should be connected via the following method: In addition to connecting the camera to a computer, the camera can also be connected to a power source, by connecting the power cable to both a power outlet, and the camera.

  • Page 7: Camera Access Setup

    If you are setting up your camera for the first time, or you are setting up your camera for mobile viewing, please follow the instructions as outlined on section 4.3. Using the Amcrest Cloud app or Amcrest View app on your smartphone or tablet, you can view your camera live from anywhere, and access features such as taking snapshots, creating recordings, and more.

  • Page 8: App Setup

    We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.5 (Cloud Access) to sign up for our Amcrest Cloud service and get 4 hours of free storage.
  • Page 9 4. Tap on Add Camera 5. Give your camera a name (Ex. Garage, Living Room, Kitchen, etc.) and tap Next to continue. 7. If you are adding a new camera that does not have 6. Scan the QR code on the back/side/bottom of a set password the app will automatically detect that the camera or manually enter the camera’s serial a new camera is being added.
  • Page 10 Make sure your camera is plugged into a power source and your Ethernet cable is connected from the camera to your router. • Make sure your camera and mobile device are on the same network during setup. Download and open the Amcrest View Pro app from the App Store or Play Store.
  • Page 11 2. Open the app and tap on the + symbol in 3. Tap on Add Device to add a new device the middle of the screen to begin adding to your app. your PoE device. Next, select a connection type. Since we 4.
  • Page 12 9. Your camera is now set up and ready for use password. Enter a password between 8 and 32 on the Amcrest View Pro app. For more information about Amcrest View Pro and its characters and confirm the password. Press OK functionalities visit amcrest.com/support...

  • Page 13: Desktop Access Setup

    It is a free software provided by Amcrest that can provide a means of accessing all your devices in one central location without the use of a plugin or web browser.
  • Page 14 Select the functions that you want to install with the software. You can choose to bundle the PC-NVR function with the software. PC-NVR turns your computer into an NVR and will utilize your hard drive (HDD) on your PC to store and access recorded video.
  • Page 15 Once the software has finished installing you will see a few options. You will have the options to view the release note and run the Amcrest Surveillance Pro software. To view the release notes after pressing Finish select the Release note checkbox. To begin running the software directly after pressing finish, select the Run Amcrest...
  • Page 16 Setting a Password After the installation of the Amcrest Surveillance Pro software you will need to set an administrator password. This password will be set password for the admin account on the software. When a valid password has been entered, confirm the password in the Confirm Password field and click OK to continue.
  • Page 17 Adding Devices into Amcrest Surveillance Pro To provide the highest efficiency and security when adding a device into the Amcrest Surveillance Pro software it is highly recommended to add the device using a direct IP address as opposed to using a P2P connection. Using a direct IP provides a direct connection to your device without the use of utilizing a P2P server.
  • Page 18 After locating the IP address in the Amcrest IP Config tool for the device, return to the Amcrest Surveillance Pro software and click on the Add button. In the add menu, enter a name you would like to assign to your device. In this example, we are using “Front Door Camera”.
  • Page 19 For security purposes it is highly recommended to set the camera to a static IP address. Setting your device to a static IP will ensure the stability and the efficiency of your device while operating it in the Amcrest Surveillance Pro software.
  • Page 20 In the Organizations menu on the far left, click on the device you wish to modify. Then In the device configuration menu, under General click on the Network icon to access the network settings for your device. In the Network Settings menu, in the Mode section click on the Static radio button to set your device to a static IP.
  • Page 21 Viewing an Added Device To begin viewing an added device, navigate to the Home Page of the software and click on the LIVEVIEW icon located in the Basic section. In the Organizations menu, on the far-right side of the live view screen, double-click the device you want to view to load the live feed into the viewer.
  • Page 22 For more details on the features listed in this menu, refer to the table provided below: Item Function Please refer to the following contents for detailed information. ⚫ : Enable/disable local record. ⚫ : Snapshot. Bit stream information ⚫ : Enable/disable audio. and shortcut ⚫...
  • Page 23 Display device group and the corresponding channel. Here you can create a new group and drag a device to it. Device list Right click a channel, you can select main stream/sub stream or quickly go to the device setup interface. How to Setup PC-NVR PC-NVR allows your device to record directly to your computer’s hard drive.
  • Page 24 When the IPv4 address for your computer has been located, navigate back to the home page in the Amcrest Surveillance Pro software and click on the Devices icon located in the Settings menu. In the Devices menu, click on the button.
  • Page 25 To enable PC-NVR, navigate to the Home Page and in the Settings menu, click on the PC-NVR icon. Once the PC-NVR tab opens, you will find your PC-NVR details, select Remote Device. Click on the Plus button to add a camera from the cameras you have connected to Amcrest Surveillance Pro.
  • Page 26 Access the PC-NVR menu and navigate to the Disk Manager tab in the far-left corner of the screen. Disk Manager will appear showing you a list of drives that could be used to allocate storage space for your cameras through Amcrest Surveillance Pro.
  • Page 27 Select a disk you would wish to use for recording purposes, you may allocate as much space as you have available on the drive within its minimum and maximum allowance. Once you’ve set a number between the possible storage sizes, click Allocate. A prompt window will appear to warn you the allocation may take several minutes, and the application will restart after completion.
  • Page 28 How to Setup Recording The Amcrest Surveillance Pro software allows you the opportunity to set your added device to record on motion or on continuous (general) recording. You can also set recording schedules for your device.
  • Page 29 Smart Smart is set to only apply smart features such as, face detection or other intelligent features, to trigger recording. Amcrest cameras do not currently support smart features. However, this is designated with an orange color in the software.
  • Page 30 How to View Playback To playback recorded material in the Amcrest Surveillance Pro software, navigate back to the Home Page and in the Basic menu, click on Playback. In the Organizations menu, click on the device you would like to view playback on. Ensure the checkbox next to...
  • Page 31 In the Type dropdown box, select which type of recording you would like to view. To view all records, make sure All is selected from the drop downbox. Next, ensure the correct stream is enabled in the Stream menu. The default stream will be Main Stream.
  • Page 32 Note: Make sure the camera and the PC are on the same network before proceeding. Use one of the following web browsers: Safari, Internet Explorer, or the Google Chrome app. To easily connect to the camera’s interface, install and run the Amcrest IP Config tool. You can download the IP Config software from www.amcrest.com...

  • Page 33: Amcrest Blue Iris

    IP camera and DVR brands. In addition, it takes advantage of H.264 video compression allowing you to save hard drive space and reduce bandwidth consumption. Use Amcrest Blue Iris to turn your existing Windows PC into a fully featured professional video surveillance system.
  • Page 34 Click Next to continue. Choose a file destination in which you would like the Amcrest Blue Iris software to download. If you would like to specify another path, besides the default path, click Change. It is recommended to leave the default download...
  • Page 35 Select the features you want to install and deselect the features you do not want to install. If your OS is 64-bit it is highly recommended to leave this option at 64-bit. To continue, click Next. To begin installing the software click on the Install button and allow the software to download to your computer.
  • Page 36 When the software has finished downloading, click on the Finish button to launch the software. Note: if you do not wish to read the ReadMe file for the software, uncheck the View the ReadMe file now checkbox.
  • Page 37 To continue the free trial version of this software, click Next to continue. Amcrest offers two versions of the Blue Iris software; Full, and Lite. The full version ($59.95) allows you to use up to 64 cameras with all the added features of Blue Iris.
  • Page 38 IP address associated with the device you would like to view in the browser. This is the IP address that will be used in the Amcrest Blue Iris Software. To add a device, navigate to the Blue Iris software and click on the button.
  • Page 39 In the New Camera menu, provide a name for your camera. This can be a full name and a short name. Select which type of camera is being added to the software, and enable the options associated with your device. Click OK to continue.
  • Page 40 The next screen will be the settings menu for your device. In this menu you can set Alerts, Schedules, PTZ/Control, General, Video, Audio, and other settings associated with your device. Click OK to continue.

  • Page 41: Web Operation

    The device will now be successfully connected to the Blue Iris software. To view an informative video on how to add an Amcrest device into the Amcrest Blue Iris software, please view this informative video: https://www.youtube.com/watch?v=RqcfLHANCd8 For more information on the features included in the Blue Iris software visit, http://blueirissoftware.com/...
  • Page 42 Most current versions of Safari do not support NPAPI plugins. Certain browsers, such as Safari 11, may be compatible, however, would require the user to revert from their current version of Safari to Safari 11. Amcrest has devised ways Mac users can enjoy their Amcrest products on their computers without the hassle of dealing with plugins with software such as Amcrest Blue Iris and Surveillance Pro.
  • Page 43 Please review the license terms before installing SeaMonkey. Read the license agreement carefully, and then to accept the terms, click the checkbox next to the I accept the terms in the License Agreement checkbox. Click Next to continue. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common.
  • Page 44 How To Access a Device Using SeaMonkey To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page:...
  • Page 45 In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser. Enter this IP address into the SeaMonkey web browser to load the web user interface. In the web user interface, enter the login credentials for your device.
  • Page 46 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click on Save File to being downloading the plugin and save the file to your computer. The browsers Download Manager will appear, showing the plugin file that was just downloaded.
  • Page 47 Using Multiple Cameras in the Web UI Due to chipset limitations with certain model Amcrest cameras, different plugins may be required when accessing your camera on your computer. This section is specifically geared towards customers who have 3MP and below cameras and are experiencing issues when accessing a newer, 4MP and above camera, simultaneously with their old setup.
  • Page 48 the higher megapixel camera since the higher megapixel camera's plugins will take precedence over the lower megapixel camera's plugin. How To Install Pale Moon Like SeaMonkey, Pale Moon is a free and open-source internet browser that serves as an excellent means of implementing the plugins required to access your device via a web browser.
  • Page 49 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. Allow the browser to install on your computer. When it has finished installing click on Finish to launch the browser.
  • Page 50 How To Access a Device Using Pale Moon To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 51 In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
  • Page 52 Click on Save File to being downloading the plugin and save the file to your computer. The webplugin.exe will then be downloaded to the downloads folder and be shown in the Download Manager in the upper right-hand corner of the browser. To launch the plugin, click on the and click on the webplugin.exe file in the download manager.
  • Page 53 Web based access for Amcrest device can be utilized in Google Chrome using the Amcrest Web View Chrome App. This is an app designed by Amcrest specifically for the use of accessing your device in Chrome without the use of a plugin and is available in the Chrome web store.
  • Page 54 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 55 In the web user interface, enter the login credentials for your device. If this is the first time accessing the device, the username and password will both be admin. Click on Login. If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm.
  • Page 56 For more information on the web user interface and the features it provides, please refer to the user manual for your device. User manuals can be found at amcrest.com/support or on the original listing of your device. How to Access a Device Using Firefox The latest update of Mozilla Firefox will be discontinuing the use of plugins which may cause issues with accessing the web user interface for your device while using Firefox.
  • Page 57 The file will then begin to extract the setup Wizard. Click Next to continue the process. Choose the type of setup you prefer. There are two types of setup, Standard and Custom. In this case, it is recommended to run the standard setup since it is the most common. This is selected by default in the wizard. To continue, click the Next button.
  • Page 58 The wizard will then prompt you to install the software onto your computer. Click the Install button to install the browser. When the installation is complete, click on the finish button to automatically launch the browser.
  • Page 59 A shortcut icon will also be displayed on your desktop for quick access to the browser if necessary. Preventing Automatic Updates Once the browser has finished loading, it is recommended to make sure that no future automatic updates are applied to the browser. If an automatic update were to occur, the browser will revert to the most current version of the FireFox web browser which will prevent the use of plugins on your browser.
  • Page 60 In the options menu, click on Advanced and then click on the Update tab. In the update tab, select the Never check for updates radio button. This will deactivate your browser from obtaining any future updates of the browser. How to Access the Web User Interface Using FireFox Before accessing your device using Mozilla Firefox, ensure you are using the correct version of Firefox.
  • Page 61 Verify the Correct Version of Firefox is Being Used To verify the correct version is being used, click on the settings menu located at the top of your screen and click on the help menu at the bottom of the settings menu In the help menu, select About Firefox The version being used will be displayed in the About Mozilla Firefox menu as displayed in the image below.
  • Page 62 Accessing the Web User Interface To access the web user interface, locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page: amcerest.com/downloads...
  • Page 63 If this is the first-time logging into your device, you will be prompted to modify the password for your device. To modify the password, enter the new password you would like to use in the New Password field and confirm. The password used should be between 8 and 32 characters long with a combination of letters and numbers.
  • Page 64 Click on Save File to being downloading the plugin. The webplugin.exe file will save to your downloads folder. To install the plugin, click on the downloads icon and click on the webplugin.exe to install the plugin on your computer. After the web plugin has been installed, close out of the browser completely and then reopen the browser. Type in the IP address for your device into the browser and log into the web user interface with your device’s login credentials.
  • Page 65 To access your device using the Google Chrome Extension please refer to the information provided below. Locate the IP address for your device using the Amcrest IP Config Tool. The Amcrest IP Config Tool can be downloaded at the following web page:...
  • Page 66 In the All Downloads menu, click on IP Config Software to begin the free download. Once the download has completed installing, locate the IP address associated with the device you would like to view in the browser. Enter this IP address into the Internet Explorer browser and press enter to load the web user interface. In the web user interface, enter the login credentials for your device.
  • Page 67 To view your device on the browser you will need to download the plugin. To download the plugin, click on the Please click here to download and install the plugin prompt in the middle of the screen. Click Run to download the plugin. The browser will then show the live feed of your connected device in the web user interface.

  • Page 68: Remote Web Access Setup

    Click the Connections menu item on the left-hand menu and ensure that the HTTP port has changed. Click the DDNS menu item on the left-hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.
  • Page 69 16. If the browser prompts you to allow the plugin to work on the computer, hit Allow to ensure the plugin can run successfully. 17. Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts and use the email form.

  • Page 70: Amcrest Cloud Desktop Setup

    For example, if the DDNS domain name is http://abc123456789.AmcrestDDNS.com and your HTTP Port is 33333, the URL would be http://abc123456789.AmcrestDDNS.com:33333 23. Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: Visit http://amcrest.com/contacts...

  • Page 71: Web Access Setup (Amcrestview.com)

    This section of the manual details the camera’s interface, as well as all the operations the camera can perform. As previously stated, to access the web user interface for your device, it is recommended to use the free Amcrest IP Config tool. The Amcrest IP Config tool can be found by visiting, amcrest.com/downloads.
  • Page 72 For quick and easy remote access on your PC or Mac, please use amcrestcloud.com (section 4.5) or amcrestview.com (section 4.6). For additional assistance, please contact us at www.amcrest.com or give us a call at 1-888- 212-7538. Step by step video tutorials available at http://www.amcrest.com/videos...

  • Page 73: Live

    The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab. 5.1. Live The live view tab allows the user to see a live video feed from the camera. The live view tab has four main sections: Section 1: This bar allows the user to select which stream type and which protocol they want to choose.

  • Page 74: Cloud Storage

    The bitrate is shown in the top left corner, the native resolution is shown in the top right corner, the time stamp is shown below the native resolution, and the camera type is shown in the bottom left corner. 5.2. Cloud Storage The Cloud Storage tab allows the user quick access to the Amcrest Cloud website.

  • Page 75: Setup

    At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts. For more information on Amcrest Cloud visit: amcrest.com/support 5.4 Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of...

  • Page 76: Camera

    There are 3 main sections to note in the Setup tab: 1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category. 2. Menu Items: These menu items each open a different menu that allows the user to change specific settings for the camera.
  • Page 77 Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: 5.4.1.1.1. Picture • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. •...
  • Page 78 • Sharpness: This slider is used to adjust the sharpness of the video. The value ranges from 0 to 100. The larger the value is, the clearer the edges are and vice versa. Note: The higher the value, the higher likelihood of picture noise occurring. The default value is 50 and the recommended value ranges from 40 to 60.
  • Page 79 Outdoor. The desired option should offset any flickering effect caused by the electrical current used in the specific area. • Mode: This dropdown menu allows the user to modify certain exposure settings related to the device such as, gain priority, shutter priority or setting a manual gain setting.
  • Page 80 • BLC: backlight compensation: Default will use the whole image to balance the lighting settings, and Customized will allow you to balance the lighting settings from the target area. • WDR: Wide Dynamic Range makes multiple scans of a scene to provide one balanced and unwashed image that is clear for the user.
  • Page 81 • Color - always represents picture in color, does not use IR or black and white mode. Performs poorly in dimly lit areas unless you are using the Starlight series cameras. • Auto - Uses D&N Sensitivity setting to change between color mode and infrared and black and white mode.
  • Page 82 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Mode: This dropdown box allows the user to select whether to turn the indication light on or off. SmartIR can also be set to automatically set the camera’s IR lights to on and off positions based on Day &...
  • Page 83 • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal. • Mode: This dropdown box allows the user to select whether to turn the indication light on or off. To reset to default settings, click the Reset Defaults button.
  • Page 84 • Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 85 • Bit Rate Type: This dropdown box allows the user to select a bit rate type. The system supports two bit rate types: CBR and VBR. In VBR mode, video quality can be set. • Reference Bit Rate: This is the recommended bit rate value according to the resolution and frame rate selected.
  • Page 86 • Image Size: This dropdown box shows the image size. By default, the screenshot size is the same size as the video feed’s resolution. • Quality: This dropdown box allows the user to select image quality. Quality is adjusted on a scale of 1-6.

  • Page 87: Network

    For Time, the radio button enables or disables the feature. Clicking the Display Weekdays checkbox will show the weekday at the end of the timestamp. For Text Overlay, the radio button enables or disables the feature. The Input Text box allows the user to enter multiple lines of text as needed, and the Text Alignment dropdown box allows the user to align the text either right or left.
  • Page 88 Gateway becomes prohibited. Note: When connecting your device to an NVR, set the camera to Static. For more information on this process, please visit amcrest.com/staticIP • MAC Address: This field shows the camera’s MAC address, which is unique to this device.
  • Page 89 Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. •...
  • Page 90 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.2. Connection The Connection menu item has two tabs: Connection and ONVIF. 5.4.2.2.1 Connection The Connection tab is where users can configure port connections.
  • Page 91 For purposes of this guide, AmcrestDDNS will be used. AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below.
  • Page 92 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.2.4 IP Filter This screen allows for the filtering of IP addresses, either blocking them, or granting them access to the camera. This feature helps make the camera more secure by limiting remote access only to approved users.
  • Page 93 Below is an explanation of fields on the SMTP (Email) settings screen: • SMTP Server: SMTP stands for Simple Mail Transfer Protocol. This field allows the user to enter the SMTP server used by the email service. • Port: This field allows the user to enter the port that corresponds to the selected SMTP server.
  • Page 94 • Recipients: This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the camera. Up to 3 email addresses can be entered in this field. Interval: This field allows the user to define, in seconds, how long the system should wait between sending emails.
  • Page 95 The second column shows the name of the services. To edit this, double click on the service line item. The third column shows the name of the protocol used by that service. To edit this, click the pencil button in the modify column for that line item. The fourth column shows the Internal Port used by that service to establish communication from the router to the camera.
  • Page 96 Below is an explanation of the fields on the QoS screen: • Realtime Monitor: This field allows the user to enter in a priority value for real time monitoring packets. The range is between 0-63. • Command: This field allows the user to enter in a priority value for command packets. The range is between 063.
  • Page 97 5.4.3 Event This menu section allows the user to change different settings for triggering events. 5.4.3.1 Video Detection The video detection menu has two tabs: Motion Detect and Video Tamper. 5.4.3.1.1 Motion Detect This tab allows the user to modify motion detection settings. Below is a screenshot of the Motion Detect tab: Below is an explanation of the fields on the Motion Detect tab: •...
  • Page 98 Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. Anti-Dither: This field allows the user to set the anti-dither time.
  • Page 99 When the setup button is clicked, a live stream of the video is shown. The user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold (1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is moved to the top of the screen.
  • Page 100 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.3.1.2 Video Tampering This tab allows the user to modify video tamper settings. Below is a screenshot of the Video Tamper tab: Below is an explanation of the fields on the Video Tamper tab: •...
  • Page 101 o Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.

  • Page 102: Storage

    • Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected. • Record Delay: This field specifies in seconds how long the delay between alarm activation and recording should be. • Relay Out: This checkbox allows the user to enable the camera to trigger an alarm when a network abnormality is detected.
  • Page 103 5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera. This menu has 3 tabs: Record Schedule, Snapshot Schedule, and Holiday Schedule. 5.4.4.1.1 Record Schedule This tab is where video recording settings are configured. Below is a screenshot of the Record Schedule settings screen: Below is an explanation of the fields on the Record Schedule settings tab: Record Type: These checkboxes allow the user to select which recording type they want to...
  • Page 104 5.4.4.1.2 Snapshot Schedule This tab is where snapshot recording settings are configured. Below is a screenshot of the Snapshot Schedule settings screen: Below is an explanation of the fields on the Snapshot Schedule settings tab: • Record Type: These checkboxes allow the user to select which snapshot type they want to configure on the schedule.
  • Page 105 Below is an explanation of the fields on the Holiday Schedule settings tab: • Record Type: These checkboxes allow the user to select which recording type they want to configure on the schedule. There are 2 types of recordings: Record: This checkbox is referring to video recording. Snapshot: This checkbox is referring to snapshot recording.
  • Page 106 • Event Type: This column designates storage options available to the camera. The options are FTP, and NAS. • Record Type: These columns designate which recording type should be recorded to which event type. Check the box at the intersection of the record type and event type to designate where that recording should be sent to.
  • Page 107 To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.4.2.4 NAS This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab: •...
  • Page 108 Refresh button. To save the settings, click the Save button. 5.4.4.4. Cloud Storage This menu redirects the user to the Amcrest Cloud web site. At this website (amcrestcloud.com) users can register for new accounts as well as view or modify existing accounts.
  • Page 109 Below is an explanation of the fields on the General settings tab: • Device Name: This field allows the user to change the device’s name. • Language: This dropdown box allows the user to change the language used in the camera.
  • Page 110 • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. • Time Zone: This dropdown box allows the user to change the time zone used in the camera.
  • Page 111 Below is an explanation of the fields on the Account screen: • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. • User Name: This tab shows the usernames available on the camera. •...
  • Page 112 To import settings, click the Import button. To export settings, click the Export button. 5.4.5.5 Auto Maintain This screen allows the user to set auto maintenance settings for the camera. Below is a screenshot of the Auto Maintain screen: Below is an explanation of the fields on the Auto Maintain screen: •...

  • Page 113: Information

    To upgrade the firmware for your camera, follow the steps provided below: • Go to amcrest.com/firmware-subscribe • Search for the model number of your camera and download the latest firmware file. • Return to the web user interface for your camera and press the Browse button to locate and import the firmware file you just downloaded.
  • Page 114 On this screen, software version, web interface version, and ONVIF version are displayed. Also, the S/N (Token ID) is displayed here. 5.4.6.2 Log This screen is where the camera’s activity log is kept. Below is a screenshot of the Log screen: To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click...

  • Page 115: Alarm

    5.4.6.2.1. Remote Log This tab allows the user to enable and access remote logs within the camera. Below is a screenshot of this menu: To use this menu, check the enable check box to enable remote log functionality. Enter the IP address, port number and device number of the device you would like to pull remote logs from.
  • Page 116 The table on the right shows the alarm log and all the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered.

  • Page 117: Faqs/Troubleshooting

    6. FAQs/Troubleshooting 1. The camera does not boot up properly. Below are a few possible reasons why this may be occurring: • The power input is not correct voltage. • The power cable connection is not secured correctly. • The firmware was upgraded incorrectly. 2.

  • Page 118: Glossary Of Terms

    • The client PC may have limited resources. • Multicast mode may be causing this issue. • A privacy mask or screensaver may be enabled. • The logged in user may not have enough rights to monitor real-time viewing. • The camera’s local video output quality is not enough.
  • Page 119 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage.

  • Page 120: Fcc Statement

    FCC Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The user’s manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes, or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

  • Page 121: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 122 All the designs and software here are subject to change without prior written notice. • All trademarks and registered trademarks mentioned are the properties of their respective owners. To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts and use the email form •...

This manual is also suitable for:

Ip2m-852ew

Table of Contents