Amcrest IP2M-853E User Manual
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Amcrest IP2M-853E User Manual

Speed dome ptz camera
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Amcrest IP2M-853E
Speed Dome PTZ Camera
User Manual
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Summary of Contents for Amcrest IP2M-853E

  • Page 1 Amcrest IP2M-853E Speed Dome PTZ Camera User Manual...

  • Page 2: Table Of Contents

    4.2.2 Accessing your camera using multiple mobile devices ..................12 4.2.3 Configuring advanced settings on your camera ....................12 4.2.4 Using Amcrest Cloud for remote viewing, storage, and playback ............... 12 4.2.5 Using plug-and-play for remote web access ....................... 12 4.3 Amcrest View App Setup ............................
  • Page 3 4.4 Desktop access setup ..............................23 4.4.1 Amcrest IP Config Software method ........................24 4.4.2 Installing the Amcrest browser plugin ......................... 28 4.4.3 Logging in................................29 4.5 Amcrest Cloud Setup ..............................30 4.6 Web Access Setup (AmcrestView.com) ........................31 4.6.1 Installing the AmcrestView.com browser plugin ..................31 4.6.2 User method ..............................
  • Page 4 5.4.2.5 IP Filter................................62 5.4.2.6 SMTP (Email) ..............................63 5.4.2.7 UPnP ................................64 5.4.2.8 SNMP ................................65 5.4.2.10 Multicast ..............................66 5.4.2.11 802.1x ................................. 66 5.4.2.12 QoS ................................66 5.4.3 Event ..................................67 5.4.3.1 Video Detection ............................67 5.4.3.2 Audio Detection ............................70 5.4.3.3 Alarm ................................
  • Page 5 5.4.6.3 Online Users ..............................87 5.5 Alarm ..................................87 5.6 Logout ..................................88 6. FAQs/Troubleshooting ..............................88 Glossary of Terms ................................. 92 FCC Statement ..................................94 Appendix A: Toxic or Hazardous Materials or Elements ...................... 95...

  • Page 6: Welcome

    Email Amcrest Customer Support support@amcrest.com Important Security Warning In order to keep your Amcrest camera secure and prevent unauthorized access, please make sure to follow the steps below: • Always make sure that your camera has the latest firmware as listed on www.amcrest.com/firmware...

  • Page 7: Important Safeguards And Warnings

    1.1 Overview The Amcrest Outdoor PTZ camera is an excellent tool for digital surveillance that can be useful to a wide variety of users. The camera connects to any router and uses an internet connection to allow the user to access all of its functionality from many internet connected devices.

  • Page 8: Features

    • Cloud Storage Functionality The Outdoor PTZ camera is able to record video and audio streams to the Amcrest Cloud service in order to enable long-term storage for recordings. Amcrest Cloud also allows the user to easily find and download recorded video for playback from any internet connected PC or Mac computer.

  • Page 9: Connection & Installation

    The images below show the microSD card slot for the camera. The microSD card slot can be found on the board behind the reset switch: 3 Connection & Installation This section provides information about the connection and installation of the Amcrest Outdoor PTZ camera.

  • Page 10: Connection Guide

    3.1 Connection Guide The camera initially should be connected via the following method: The camera uses a POE cable for internet access, as well as to power the camera. 3.2 Installation Guide The camera has a standard camera tripod screw hole (1/4-20 UNC thread) for use in mounting the camera onto a stable surface.

  • Page 11: Default Username And Password

    4 Camera Access Setup This section of the guide will provide the user with information on how to setup access to the camera through any of the following methods. 4.1 Default Username and Password To login to the system for the first time, use one of the following default username/password combinations. Once you’ve successfully logged in, it is highly recommended to change the password for security reasons.

  • Page 12: Camera Setup Methods

    We offer 4 hours of free storage for your first camera. Please follow the instructions as outlined on section 4.5 (Amcrest Cloud setup) to sign up for our Amcrest Cloud service and get 4 hours of free storage.

  • Page 13: P2P Setup

    Every major app setup method will be covered in the following sections. 4.3.1 P2P Setup The P2P Setup method is the method that should always be used to add a camera to your Amcrest View app on a tablet or smartphone.
  • Page 14 2. From the home screen, tap the icon in the top right 3. Tap the Add Device button. corner to open the Device List. 4. Tap PoE Camera. 5. Tap P2P Setup.
  • Page 15 Note: Move the camera or the phone to ensure that the entire QR code is visible and focused in the frame. In case the QR code cannot be scanned, please tap Enter S/N Manually to enter in the camera’s serial number. 6.

  • Page 16: App Walkthrough

    4.3.3 Motion detection setup Setting up motion detection for the Outdoor PTZ camera through the Amcrest View app will allow you to choose how your camera will react to and record motion. This is the best way to record events that are particularly of interest without needing to waste storage space by constantly recording.
  • Page 17 • Delay: Set how long motion detection recording will continue after a motion event. • Alarm Out: Configure alarm system integration. • Snapshot: Toggle this switch to take snapshot when motion is detected. Follow the steps below to setup motion detection on your camera. 1.
  • Page 18 3. Tap Motion Detect to open the motion 4. Select the camera that you want to modify detection settings menu. motion detection settings for.

  • Page 19: Push Notifications Setup

    Note: This feature is only available on the Amcrest View Pro version of the app, which is free to download. Here is a list of the configuration options for push notifications: •...
  • Page 20 1. From the home screen, tap the icon in the 2. Tap Push Notifications to open the Push top left corner to open the main menu. Notifications settings menu. 3. Tap Configuration to open the push 4. Select the camera that you want to modify notifications settings menu.

  • Page 21: Email Alerts Setup

    4.3.5 Email alerts setup The Amcrest Outdoor PTZ camera has the ability to send you email alerts to notify you when motion detection occurs. This is an alternative to using push notifications, which come directly through the Amcrest View app.
  • Page 22 1. From the home screen, tap the icon in the 2. Tap Configuration Center to open the top left corner to open the main menu. Configuration Center.

  • Page 23: Desktop Access Setup

    3. Tap Email Alerts to open the email alerts settings 4. Select the camera that you want to modify menu. email alert settings for. Note: If your Note: You can provider is not specify, in seconds, listed, select Other, the Interval: how long the camera then fill out the SMTP Server and...

  • Page 24: Amcrest Ip Config Software Method

    4.4.1 Amcrest IP Config Software method Amcrest IP Config Software can be installed for free onto your computer from Amcrest’s official website. The IP Config Software is available for both Windows and Mac operating systems. To get directly to the downloads page, use this link: https://amcrest.zendesk.com/hc/en-us/categories/201939038-All-Downloads...
  • Page 25 3. This brings you to the downloads page. Click the IP Config Software download link on this page for either Windows or Mac. 4. Find the download in your Downloads folder, and click it to open the installer. 5. You will be asked to allow this program to make changes to your computer with a pop-up window, click Yes.
  • Page 26 7. On the next page, check the box next to “I agree”, then click Install.
  • Page 27 8. After the progress bar completes, if you see a Windows Security Alert popup, click Allow access. 9. This brings you to the main screen of Amcrest IP Config Software. Your camera will automatically be found on your network and appear in the list (if properly connected with an Ethernet cable to your router). You will also see the IP address associated with your camera.

  • Page 28: Installing The Amcrest Browser Plugin

    Typing your IP address directly into the search bar will look something like this: 4.4.2 Installing the Amcrest browser plugin Once you’ve followed one of the above methods to get to the login screen for the camera, follow the below steps to install the browser plugin on Internet Explorer: 1.

  • Page 29: Logging In

    Note: After logging in for the first time, you will be prompted to change your password. To find the camera’s IP address, please refer to the Amcrest IP Config Software method (section 4.4.1) above. To install the browser plugin for the camera’s web interface, please refer to the section 4.4.2 above.

  • Page 30: Amcrest Cloud Setup

    4.5 Amcrest Cloud Setup Amcrest PoE cameras are able to sync with Amcrest Cloud; a service that stores recorded video streams in order to enable long-term storage. Amcrest Cloud also allows the user to easily find and download recorded video for...

  • Page 31: Web Access Setup (Amcrestview.com)

    5. View your camera live or watch recorded clips using the menu button on the top of the page. You can also use the Amcrest Cloud app on iOS and Android to add more cameras, play recordings, and view your camera live, from anywhere.
  • Page 32 Once you’re on the login page, you will see a message about installing the plugin below the login box. Click Download Now: This will take you to another page where you will need to click the Download Now button: You will be prompted by the browser to install the plugin. Click Run: You may be prompted to verify this download.
  • Page 33 In the View Downloads page, right click the plugin, then click Run Anyway. The plugin will close your browser sessions to install. Save any pages, then click Yes: On the next prompt, it will say the install was successful and ask you to restart your browser. Click OK:...

  • Page 34: User Method

    AmcrestView.com 4.6.2 User method The user method requires that you first install the Amcrest browser plugin for AmcrestView.com. Then, you can register for an account to set up your camera. 1. On the main login screen, www.amcrestview.com, click...
  • Page 35 2. You will be taken to the registration form. Enter your Username, Password, then Confirm Password, type your Email, enter the Verification Code, make sure the box is checked confirming you’ve read the ‘Amcrest Terms of Service’, then click Create an Account:...
  • Page 36 Check your email, and click the confirmation email from AmcrestView.com: 4. Once you’ve opened the email, click the confirmation link inside to complete your registration:...
  • Page 37 5. You will be taken back to AmcrestView.com and shown confirmation that your account has been activated. Click Go to Login: 6. You will be taken back to the login screen. Enter your new AmcrestView.com username and password, then click Login: 7.
  • Page 38 8. You will be taken to the main screen of your account. From here, click the Add Device button: 9. Now you can enter your camera’s information. Enter a Device Name (this can be anything). Then, fill in the S/N (serial number) this can be found on the sticker attached to the bottom of your camera or through the web interface (click the “i”...
  • Page 39 10. You will then see your camera added to the device list on the main screen. Click the ‘eye’ icon to view the live feed: 11. Your browser will give you a notification asking you to allow popups from AmcrestView.com. Click Options for this site, then click Always allow:...
  • Page 40 12. You will be taken to the live view page and given a notification to allow the plugin to pull the video feed through here. Click the small arrow to the right of Allow, then click Allow for all websites: 13.
  • Page 41 Now you can enable any of your added cameras to see their live feeds. In the top-right panel, there is a channel list. Click the small square icon to enable your feed for an added camera to see the video feed: Click the “S”...

  • Page 42: Remote Web Access Setup

    6. Click the Connections menu item on the left hand menu, and ensure that the HTTP port has changed. 7. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 43: Port Forwarding Remote Web Access Setup

    18. Login to your camera, open the main menu then go to Setup -> Network. 19. Click the DDNS menu item on the left hand menu, pick Amcrest DDNS from the drop down box, click the checkbox next to Server Type, and then click the Save button on the bottom right.

  • Page 44: Nvr Access

    Port is 33333, the URL would be http://abc123456789.amcrestddns.com:33333 23. Enter in login details into the username and password fields and click login. If the process above is not working, please contact Amcrest Support via one of the following options: •...

  • Page 45: Operation And Interface

    5 Operation and Interface This section of the manual details the camera’s interface, as well as all of the operations the camera can perform. The main interface of the camera contains 6 major tabs on the top of the screen. By default, the interface opens on the Live tab.
  • Page 46 Section 1: This bar allows the user to select which stream type and which protocol they want to choose. For more information on stream types, see section 5.4.1.2.1. For more information on protocols, see section 5.4.2.2.1. Section 2: The functions bar allows the user to perform different camera functions while in live mode. See the table below for an explanation of the different functions available: Button Function Name...

  • Page 47: Ptz

    Section 4: This section of the Live tab shows the picture that the camera is broadcasting. The bitrate is shown in the top left corner, the native resolution is shown in the top right corner, the time stamp is shown below the native resolution, and the camera type is shown in the bottom left corner.

  • Page 48: Playback

    The arrows on the PTZ control panel allow the user to move the camera’s position in a specific direction. The button in the middle of the direction arrow allows the user to select an area in the live view to zoom in on. The speed dropdown box allows the user to control the speed at which the camera moves.
  • Page 49 This is the interface for the playback menu. There are 7 main sections: 1. Quick Actions: This panel allows the user to zoom in on playback footage, take a snapshot of the playback footage, or open the help menu. 2. File Menu: This panel allows the user to select a file type and data source. 3.

  • Page 50: Setup

    5.4 Setup The Setup tab allows the user to change different camera settings. Below is a screenshot of the setup tab: There are 3 main sections to note in the Setup tab: 1. Menu Bar: The menu bar is composed of menu sections, which when clicked display any menu items that fall under their category.
  • Page 51 5.4.1.1.1 Configuration Below is a screenshot that shows the Configuration tab in the Configuration menu item: Below is an explanation for each of the fields on the Configuration tab in the Configuration menu item: • Profile: This dropdown box allows the user to select which profile to modify. The 3 options are Day, Night, and Normal.
  • Page 52 • Gamma: This slider is used to adjust the gamma of the video. The larger the number, the brighter the video is. The default value is 50 and the recommended value ranges from 40 to 60. • Anti-Flicker: These radio buttons allow the user to select what type of anti-flicker technology should be used for the video feed.

  • Page 53: Video

    Below is an explanation for each of the fields on the Profile Management tab in the Configuration menu item: Profile Management: This set of radio buttons allow the user to set what basis the profile management settings run on. There are 3 options: Normal, Full Time, and Schedule. Normal means that the system can automatically alternate between night and day based on the profiles for each.
  • Page 54 Below is an explanation for each of the fields on the Video tab in the Video menu item: • Code-Stream Type: This dropdown box allows the user to select different encode frame rates for different recorded events. This includes the main stream, motion stream, and alarm stream. The camera supports active control frame function (ACF).
  • Page 55 Sub Stream is a lower quality stream that allows the feed to take up less resources and bandwidth when streaming. The Main Stream and the Sub Stream have the same fields. Sub Stream can be enabled by checking the box next to Enable. To reset to default settings, click the Reset Defaults button.
  • Page 56 The menu on the left allows the user to select which overlay to modify. Privacy Masking, Channel Title, Time, and Text Overlay can all be modified in this menu. For Privacy Masking, the radio button enables or disables the feature. To set a privacy mask, click one of the boxes in the live view window, and position or resize it as needed.

  • Page 57: Audio

    Below is an explanation for each of the fields on the Path tab in the Video menu item: • The Live Snapshot field allows the user to select where to save live snapshots to. Click the Browse button to select a different destination folder. •...

  • Page 58: Network

    • Audio In Device: This field allows the user to select what source to get audio from. The default is the camera’s built-in mic. Alternatively, the line in mic can be selected. • Noise Filter: This dropdown box allows the user to enable or disable the audio noise filter function. This function provides cleaner audio quality when enabled.
  • Page 59 The P2P settings screen is where users can use a QR code to connect their smartphone or tablet to the camera. This feature needs to be enabled for use with the Amcrest View app, Amcrest Cloud, or AmcrestView.com. Below is a screenshot of the P2P settings tab:...

  • Page 60: Connection

    Enable: This checkbox allows the user to enable the P2P feature for the camera. This feature must be enabled for the camera to connect to a smartphone or tablet via the Amcrest View app. It is enabled by default. •...

  • Page 61: Pppoe

    5.4.2.2.2 ONVIF The ONVIF tab is where users can configure authentication via the ONVIF standard. Below is a screenshot of the ONVIF settings tab: To enable ONVIF, click the radio button next to Enable, and then click the save button. To reset to default settings, click the Reset Defaults button.

  • Page 62: Ip Filter

    AmcrestDDNS is a free DDNS service provided by Amcrest, and it must be renewed every year. A renewal reminder email will be sent to the email entered in the username field below. To configure the camera for DDNS access using AmcrestDDNS, see section 4.7.1. Below is a screenshot of the DDNS settings screen, configured to AmcrestDDNS: To reset to default settings, click the Reset Defaults button.

  • Page 63: Smtp (Email)

    • Add IP/MAC: This button opens a popup that allows the user to add IP or MAC addresses to the trusted site list. Note: When accessing the camera externally, please add the MAC address of the router on the PC end. •...

  • Page 64: Upnp

    • Recipients: This field allows the user to enter the receiver email address. These email addresses are the ones that will receive any emails pertaining to alert and alarm emails sent by the camera. Up to 3 email addresses can be entered in this field. •...

  • Page 65: Snmp

    The sixth column shows the status of the protocol. If the protocol was mapped successfully, this field will say “Mapping Succeeded”. The seventh column allows the user to open a dialog box and edit the service’s information. To see how to setup the camera for remote access, see section 4.7. To reset to default settings, click the Reset Defaults button.

  • Page 66: Multicast

    5.4.2.10 Multicast Multicast is a feature that enables the camera to broadcast its live view to multiple computers on the same network. Below is a screenshot of the multicast screen: Below is an explanation of the fields in the Multicast settings screen: •...

  • Page 67: Event

    Below is an explanation of the fields on the QoS screen: • Realtime Monitor: This field allows the user to enter in a priority value for realtime monitoring packets. The range is between 0-63. • Command: This field allows the user to enter in a priority value for command packets. The range is between 063.
  • Page 68 Below is an explanation of the fields on the Motion Detect tab: • Enable: This checkbox enables motion detection for the camera. • Working Period: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set motion detection for certain days of the week. Also, periods of motion detection can be set for each day and enabled using the period settings on the bottom half of the screen.
  • Page 69 ▪ Threshold is the level that the motion detection needs to reach in order to trigger an alarm. The lower the threshold, the more likely that motion will trigger an alarm. To designate a zone, click and drag the mouse over the area desired. When a colored box is displayed over the live feed, that area is now enabled for motion detection.

  • Page 70: Audio Detection

    • Working Period: Clicking this button opens a weekly schedule that can be used to set times. Click and drag to set video tampering for certain days of the week. Also, periods of video tampering can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set.
  • Page 71 Below is an explanation of the fields on the Audio Detect tab: • Enable: This checkbox enables an audio detection alarm for the camera. • Enable Intensity Change: This checkbox enables intensity change for the camera audio. o Sensitivity is the amount of change required to increase the audio detected by a percentage.

  • Page 72: Alarm

    system detects another alarm signal, it can generate a new alarm since the anti-dither time has expired. • Record: This checkbox allows the user to enable the camera to record video when an audio detection alarm is triggered. • Record Delay: his field specifies in seconds how long the delay between alarm activation and recording should •...

  • Page 73: Abnormality

    Click and drag to set alarm activation for certain days of the week. Also, periods of relay activation can be set for each day and enabled using the period settings on the bottom half of the screen. There are a total of 6 periods that can be set. •...
  • Page 74 5.4.3.4.1 SD Card This tab allows the user to set the camera’s response to an SD card related abnormality. Below is a screenshot of the SD card tab screen: Below is an explanation of the fields on the SD Card settings tab: •...
  • Page 75 • Event Type: This dropdown box allows the user to select which Network abnormality to set event triggers for. The 2 options are Disconnection and IP Conflict. • Enable: This checkbox enables the Network abnormality trigger for the camera. • Record: This checkbox allows the user to enable the camera to record video when a network abnormality is detected.

  • Page 76: Storage

    To reset to default settings, click the Reset Defaults button. To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.4 Storage This menu section allows the user to change storage settings for the camera. 5.4.4.1 Schedule The schedule menu manages the recording schedule for the camera.
  • Page 77 Motion: Motion Detection recording means that the camera captures only footage when the motion detection alarm is activated. Motion recording is represented by the color yellow. Alarm: Alarm recording means that the camera captures only footage when an alarm is activated. Alarm recording is represented by the color red.
  • Page 78 • Snapshot Recording Schedule: To specify a snapshot range, first select the type of snapshot desired, then click and drag on time bar for the desired date. To edit multiple days at once, drag the cursor further up or down to cover the other days.

  • Page 79: Destination

    To refresh the page, click the Refresh button. To save the settings, click the Save button. 5.4.4.2 Destination This menu controls where recorded media is stored. There are 4 tabs in this menu: Path, SD Card, FTP, and NAS. 5.4.4.2.1 Path This tab is where the user can designate a path for recorded video and snapshots to reside in.
  • Page 80 Below is an explanation of the fields on the SD Card settings tab: • Device Name: This column designates the name of the SD card that is currently in the camera. • Status: This column designates the status of the SD card. •...

  • Page 81: Record Control

    5.4.4.2.4 NAS This tab is where the user can change NAS settings. Below is a screenshot of the NAS tab: Below is an explanation of the fields on the NAS settings tab: • Enable: This checkbox allows the user to enable NAS uploading for the camera’s recorded media. •...

  • Page 82: System

    5.4.5 System This menu section allows the user to change general settings for the camera. 5.4.5.1 General This menu controls where general settings are configured. There are 2 tabs in this menu: General and Date & Time. 5.4.5.1.1 General This tab is where the user can configure some basic camera settings. Below is a screenshot of the General tab: Below is an explanation of the fields on the General settings tab: •...

  • Page 83: Manage Users

    Below is an explanation of the fields on the Date & Time settings tab: • Date Format: This dropdown box allows the user to change the date format used in the camera. • Time Format: This dropdown box allows the user to change the time format used in the camera. •...

  • Page 84: Restore Factory Settings

    Below is an explanation of the fields on the Manage Users screen: • Anonymous Login: This checkbox allows the user to enable the anonymous login feature. This allows all user account names to remain hidden on this screen. • User Name: This tab shows the usernames available on the camera. •...

  • Page 85: Import/Export

    5.4.5.4 Import/Export This screen allows the user to import or export settings from the camera. Below is a screenshot of the Import/Export screen: To import settings, click the Import button. To export settings, click the Export button. 5.4.5.5 Auto Maintain This screen allows the user to set auto maintenance settings for the camera.

  • Page 86: Information

    To search the PC for a firmware file, click the Browse button. To upgrade once the firmware file is selected, click Upgrade. Note: When upgrading the camera’s firmware, do not disconnect the internet or power from the camera. 5.4.6 Information This menu section allows the user to view information about the camera for reference purposes.

  • Page 87: Online Users

    To view logs for a specific time period, modify the start time and end time fields, choose the type of event (system, setting, data, event, record, manage users, clear log), and click search. To backup the log, click the Backup button. To clear the log, click the Clear button. 5.4.6.3 Online Users This screen allows the user to see which users are online.

  • Page 88: Logout

    The table on the right shows the alarm log and all of the alarm instances that have occurred. The checkboxes allow the user to narrow down which alarms they want to see in the alarm log. Clicking the checkbox next to Prompt will cause the system to pop up a dialog box anytime an alarm is triggered. Clicking the checkbox next to Play Custom Alarm will use a custom alarm sound for the alarm prompt.
  • Page 89 3. The system does not detect an SD Card. Below are a few possible reasons why this may be occurring: • The SD card is broken. • The SD card slot is malfunctioning. • The SD card has not been formatted properly. 4.
  • Page 90 Below are a few possible reasons why this may be occurring: • Audio recording may not be enabled. • The camera’s microphone is damaged. 9. The timestamp is not displaying the correct time. Below are a few possible reasons why this may be occurring: The time and date settings may not be configured correctly.
  • Page 91 • The network speed is not sufficient to transfer video data via web access. • The client PC may have limited resources. • Multicast mode may be causing this issue. • A privacy mask or screensaver may be enabled. • The logged in user may not have sufficient rights to monitor real-time playback.

  • Page 92: Glossary Of Terms

    The storage capacity is not enough. The storage device is damaged. 17. Downloaded files cannot be played back. Below are a few possible reasons why this may be occurring: • The media player software on the PC may not be able to read the file format. •...
  • Page 93 • S/N – S/N stands for serial number. The S/N is unique to each camera and can be used to connect to different Amcrest apps and services to provide different methods of access to the camera. • Sensitivity – Sensitivity is the amount of change required to increase the motion detected by a percentage.

  • Page 94: Fcc Statement

    FCC Statement 1. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. 2.

  • Page 95: Appendix A: Toxic Or Hazardous Materials Or Elements

    Appendix A: Toxic or Hazardous Materials or Elements Toxic or Hazardous Materials or Elements Component Name Cr VI PBDE Sheet ○ ○ ○ ○ ○ ○ Metal(Case) Plastic Parts ○ ○ ○ ○ ○ ○ （Panel） Circuit Board ○ ○ ○...
  • Page 96 To contact Amcrest support, please do one of the following: • Visit http://amcrest.com/contacts and use the email form • Call Amcrest Support using one of the following numbers Toll Free US: (888) 212-7538 International Callers (Outside of US): +1-713-893-8956 USA: 713-893-8956 Canada: 437-888-0177 UK: 203-769-2757 •...
  • Page 97 © Copyright Amcrest 2018...

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