Exabyte LTO Series Product Manual
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Exabyte LTO Series Product Manual

Magnum half height tape drive
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LTO H
H
T
D
AGNUM
ALF
EIGHT
APE
RIVE
P
M
RODUCT
ANUAL
1016200 A

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  • Page 1 LTO H AGNUM EIGHT RIVE RODUCT ANUAL 1016200 A...
  • Page 2 Copyright 2006 by Exabyte Corporation. All rights reserved. This item and the OPYRIGHT information contained herein are the property of Exabyte Corporation. No part of this document may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means,...
  • Page 3 The Exabyte Magnum LTO Half Height Tape Drive is warranted to be free from defects RODUCT in materials, parts, and workmanship, and conforms to the current product ARRANTY specification. For the specific details of your warranty, refer to your sales contract or AUTION contact the company from which you purchased the tape drive.
  • Page 4 2108 55th Street Boulder, CO USA 80301 (303) 442-4333 World Wide Web www.exabyte.com To obtain technical support Technical Support www.tandberg.com To order supplies and accessories Exabyte Sales Support 1-800-774-7172 1-800-392-8273 (Exabyte Media) To obtain service Exabyte Service www.exabyte.com/support/contact/index.cfm 1016200 RODUCT ANUAL...

  • Page 5: Table Of Contents

    Contents How to Use This Manual ......xiii 1 1 1 1 Tape Drive Introduction ......Introduction .
  • Page 6 Cleaning the Tape Drive ....... Recommended Cleaning Interval ..... . Cleaning Procedure .
  • Page 7 5 5 5 5 Troubleshooting ......Hardware Checking ........Software Checking .
  • Page 8 B B B B Tape Drive LEDs......Glossary ........Index .
  • Page 9 Figures 2 2 2 2 Tape Drive Installation Figure 2-1 Allowed mounting orientations ......Figure 2-2 Mounting specifications.
  • Page 10 OTES 1016200 RODUCT ANUAL...
  • Page 11 Tables 3 3 3 3 Tape Drive Operation Table 3-1 Front LED indicator activity ......Specifications Table A-1 Tape drive capacity and performance .
  • Page 12 OTES 1016200 RODUCT ANUAL...

  • Page 13: How To Use This Manual

    UBLICATIONS For more information about the tape drive and the standards used by the tape drive, refer to the following publications. To download a PDF version of an Exabyte publication, visit the Exabyte web site (www.exabyte.com). 2006 LTO H OVEMBER...
  • Page 14 OW TO ANUAL TANDARDS UBLICATIONS These publications are available on the web at www.t10.org. SCSI Parallel Interface-3 (SPI-3), International Committee on Information Technology Standards (INCITS) SCSI-3 Stream Commands (SSC), American National Standards Institute (ANSI) SCSI Stream Commands-2 (SSC-2), ANSI SCSI Primary Commands-2 (SPC-2), ANSI SCSI Primary Commands-3 (SPC-3), ANSI ONVENTIONS SED IN...

  • Page 15: Tape Drive Introduction

    RIVE NTRODUCTION Congratulations on your new Exabyte Magnum LTO Half Height Tape Drive storage solution! This chapter provides information about the Magnum LTO Half Height Tape Drive. NTRODUCTION This second-generation LTO tape drive is in half height form factor and is the smallest and fastest of its class available on the market today.

  • Page 16: Features And Benefits

    1 — T HAPTER RIVE NTRODUCTION EATURES AND ENEFITS Up to 400 GB capacity (assuming 2:1 data compression) and 173GB/hr. transfer rate (assuming 2:1 data compression) meet today’s shrinking backup windows demand while lowering total cost of ownership. Ultra160 SCSI interface provides ultimate performance of the SCSI bus. The LTO-2 tape drive is backward read/write compatible with the LTO1 format.

  • Page 17: Tape Drive Installation

    NPACK THE RIVE All Exabyte tape drives are tested, inspected, and carefully packaged at the factory. However, because shipping damage can occur, you should follow the steps below to unpack the tape drive: 1. 1. 1. 1.

  • Page 18: Solution Contents

    Warranty card ACKUP OFTWARE NSTALLATION You need to install tape backup application software that supports the Exabyte tape drive. For the latest supported software version, please go to one of the following web sites: www.tandberg.com and select SUPPORT and LTO Support The backup application software vendor’s web site...

  • Page 19: Mechanical Installation

    ECHANICAL NSTALLATION ECHANICAL NSTALLATION Allowed mounting orientations—The allowed mounting position is either horizontal with the indicator LEDs to the right, or vertical with the indicator LEDs up, as shown in figFigure 2-1. Figure 2-1 Allowed mounting orientations Mounting specifications—The tape drive occupies a half-height 5.25-inch slot with mounting screws on both sides of the tape drive chassis or at the bottom of the tape drive.

  • Page 20: Mounting Screw Requirements

    2.0 mm Screw torque, mounting screws: 0.5 Nm Screws are supplied with all the Exabyte LTO tape drive variants. Bag with 4 screws and 4 SCSI ID jumpers ! ! ! ! Do not use longer screws or higher screw torque than...

  • Page 21: Scsi Controller Board Installation

    SCSI C ONTROLLER OARD NSTALLATION SCSI C ONTROLLER OARD NSTALLATION Note: Before any SCSI device can be installed it is necessary to have a SCSI controller board installed. Please pay attention to the following points. Make sure your computer is powered off before proceeding to the installation. If your computer is equipped with an on-board SCSI controller, before proceeding with the installation, you must first locate the SCSI connector on the computer motherboard.

  • Page 22: Scsi Id Selection-Internal Tape Drive

    Figure 2-4 Internal tape drive connectors The illustrations below show the service connector strap (jumper) settings for the SCSI ID (dark = strap/jumper mounted). All Exabyte Magnum LTO-2 half height tape drives are delivered with SCSI ID 2 set as the default.

  • Page 23: Scsi Id Selection-External Tabletop Tape Drive

    SCSI B ERMINATION SCSI ID S —E ELECTION XTERNAL ABLETOP RIVE For the external tabletop tape drive, the SCSI ID switch is on the back of the unit. Change the ID by rotating the thumb-wheel switch. SCSI ID switch Figure 2-6 External tape drive connectors SCSI B ERMINATION ERMINATION IN...

  • Page 24: External Tape Drive Requirements

    2 — T HAPTER RIVE NSTALLATION XTERNAL RIVE EQUIREMENTS If the tape drive is the only device on the external SCSI bus, terminate it using the external terminator supplied in the kit. If other external device(s) is/are present, you can install the tape drive in any position on the SCSI bus.

  • Page 25: Figure 2-9 Installing The Internal Tape Drive

    NTERNAL RIVE NSTALLATION 2. 2. 2. 2. Slide the tape drive into the bay, as shown in Figure 2-9. Figure 2-9 Installing the internal tape drive 3. 3. 3. 3. Secure the tape drive to the bay. If screws are required, use the screws supplied with the tape drive, or equivalent.

  • Page 26: External Tape Drive Installation

    2 — T HAPTER RIVE NSTALLATION XTERNAL RIVE NSTALLATION Ensure that the SCSI controller board has been installed and is working properly before installing the tape drive. Before starting, make sure the power is turned off. Please read carefully the Information about the SCSI ID conflicts and SCSI termination in “SCSI Configuration”...

  • Page 27: Tape Drive Operation Verification

    RIVE PERATION ERIFICATION RIVE PERATION ERIFICATION Once you have installed the tape drive hardware into the host computer, verify that it is functioning properly before you attempt to store data. 1. 1. 1. 1. For internal drives: Power on the host computer. 2.
  • Page 28 2 — T HAPTER RIVE NSTALLATION Notes 1016200 RODUCT ANUAL...

  • Page 29: Tape Drive Operation

    RIVE PERATION This chapter provides information about operating your tape drive. LED I RONT NDICATORS Table 3-1 describes the status of the front panel LEDs. See Appendix B for more information on LED operation. Figure 3-1 Front panel LEDs Table 3-1 Front LED indicator activity Drive State ACTIVITY READY LED...

  • Page 30: Data Cartridge Operation

    3 — T HAPTER RIVE PERATION Table 3-1 Front LED indicator activity (continued) Cartridge loaded, ON / OFF no activity Cartridge loaded, Flashing ON / OFF activity Cleaning Flashing Cartridge loading or Flashing ON / OFF unloading Unrecoverable drive ON / OFF ON / OFF Flashing failure...

  • Page 31: Loading A Data Cartridge Into The Tape Drive

    ARTRIDGE PERATION OADING A ARTRIDGE NTO THE RIVE The cartridge must be inserted with the label facing up and the tape dust cover towards the LEDs. The drive has semi-soft load. In order not to damage the drive or the cartridge: DO NOT use extensive force.

  • Page 32: Cleaning The Tape Drive

    3 — T HAPTER RIVE PERATION When removing the cartridge, wait until the soft-eject function has terminated its operation, then pull the cartridge straight out of the tape drive. Eject button Figure 3-4 Eject button LEANING THE RIVE Prior to use, adapt the LTO cleaning cartridge to the operating environment for a time at least equal to the period it has been out of the operating environment and outside or above 10ºC –...

  • Page 33: Cleaning Procedure

    LEANING THE RIVE LEANING ROCEDURE Load the cleaning cartridge into the tape drive. The cleaning process begins automatically. This is indicated by the front LEDs on the product as follows: Cleaning LED Activity LED illuminates steady flashes green amber Figure 3-5 Activity and Cleaning LEDs The tape drive ejects the cartridge when cleaning completes (about 3 minutes).

  • Page 34: Handling And Storing Lto Cartridges

    3 — T HAPTER RIVE PERATION LTO C ANDLING AND TORING ARTRIDGES To improve data reliability and cartridge life, it is important to handle and store the cartridges properly. LTO C ANDLING ARTRIDGES Do not drop LTO cartridges Make sure the air around the tape drive and the LTO cartridge storage area is clean Prior to use, adapt the LTO cartridge to the operating environment for a time at least equal to the period it has been out of the operating environment...

  • Page 35: Software Installation

    OFTWARE NSTALLATION This chapter contains information for installing tape drives in the following operating system environments: “Windows 2000/2003/XP” on page 21 “SCO Open Server” on page 22 “SCO UnixWare” on page 24 “Sun Solaris” on page 25 “IBM AIX” on page 26 “HP/UX”...

  • Page 36: Windows Embedded Backup Application

    1. 6. 6. 6. 6. What is the target ID for this device? (The Exabyte default SCSI ID is 2.) 7. 7. 7. 7. What is the LUN of this device? (Must be set to 0).

  • Page 37: Sco Open Server System Commands

    SCO O ERVER Select Tape Device Types. Choose 1 for Generic SCSI-1/SCSI-2 tape drive. Note: : The Kernel has to be rebuilt to reflect the new Hardware configuration, and a reboot is mandatory before you can use your LTO-2 tape drive. For any questions related to this operating system or its embedded Backup applet, please refer to the documentation provided on the SCO OS CD-ROM.

  • Page 38: Sco Unixware

    4 — S HAPTER OFTWARE NSTALLATION SCO U DAPTER SCO UnixWare includes a driver for most SCSI host adapters. If the appropriate driver cannot be found, please refer to the installation guide provided with the SCSI host adapter. NSTALLATION 1. 1. 1. 1. Install the tape drive.

  • Page 39: Sun Solaris

    OLARIS OLARIS RIVE NSTALLATION 1. 1. 1. 1. Install the tape drive. 2. 2. 2. 2. Turn on the SUN workstation or server. 3. 3. 3. 3. Use rm –f /dev/rmt/* to remove any reference to old tape device, and then use devfsadm –c tape.

  • Page 40: Ibm Aix

    4 — S HAPTER OFTWARE NSTALLATION IBM AIX RIVE NSTALLATION To install any of the LTO-2 tape drives on IBM AIX, the smit utility must be used. Be sure the SCSI ID of the tape drive is not used in the SCSI sub-system. 1.

  • Page 41: Ibm Aix Storage Manager

    HP/UX Tar command examples: Command Action tar cvf /dev/rmt0 /etc Performs the backup of the /etc directory tar tvf /dev/rmt0 Reads the data on the tape tar xvf /dev/rmt0 Restores the data from the tape to the current directory tree IBM AIX S TORAGE ANAGER...

  • Page 42: Linux

    4 — S HAPTER OFTWARE NSTALLATION Tar command examples: Command Action tar cvf /dev/rmt0 /etc Performs the backup of the /etc directory tar tvf /dev/rmt0 Reads the data on the tape tar xvf /dev/rmt0 Restores the data from the tape to the current directory tree For a complete explanation on how to use the system commands, please refer to the HPUX documentation, or the online help (MAN command).

  • Page 43: Linux System Command

    RIVE TILITIES For any questions related to this operating system or its embedded backup applet, please refer to the documentation provided on the Linux CD-ROM. INUX YSTEM OMMAND TAR, CPIO and DD allow simple Backup, Verify, or Restore operations to be performed.

  • Page 44: Tdkit - Tool For Testing And Downloading Firmware

    4 — S HAPTER OFTWARE NSTALLATION – T OOL FOR ESTING AND OWNLOADING IRMWARE TDkit is a program used to inspect and change some of the tape drive parameters and to execute simple tape operations. It also: gives the operator the option to perform tests to check the reliability of the SCSI connection, the tape drive, and the media.

  • Page 45: Troubleshooting

    ROUBLESHOOTING This chapter provides troubleshooting tips. The first step in problem-solving is establishing whether the problem lies with the cartridge, the tape drive, the host server and its connections, or with the way the system is being operated. ARDWARE HECKING Check that the: system recognizes the tape drive during the boot process ✔...

  • Page 46: Verifying Recent Changes

    5 — T HAPTER ROUBLESHOOTING Backup software does not report any error messages when loading ✔ If any problems occur, reinstall the backup application software and verify that it recognizes the tape drive. Refer to your backup application’s documentation for additional information. ERIFYING ECENT HANGES...

  • Page 47: Test Sequence

    TANDALONE IAGNOSTICS Aborting the test—It is possible to abort the test and eject the cartridge by pressing the eject button. The tape drive indicates the detection of the abort request by flashing both the Ready and Activity LEDs. Depending on the stage you abort the test, it may take a while before the tape drive begins the eject operation.

  • Page 48: Failure Indication

    5 — T HAPTER ROUBLESHOOTING AILURE NDICATION When the tape drive detects a failure, the tape is not ejected and the Failure LED flashes. You can retrieve detailed information using the ‘Receive Diagnostic Results’ SCSI command. If a write protected, unsupported, or damaged tape cartridge is inserted for the Standalone Diagnostics test, the tape drive ejects it and the Failure and Activity LEDs flash while the Ready LED is off.

  • Page 49: Degraded Media

    EDIA ANAGEMENT EPORTING TAPE ***TapeAlert*** The following information is for Device[0]: TAPE E6918 The tape drive needs cleaning: 1. If the operation has stopped eject the tape and clean the drive. 2. If the operation has not stopped wait for it to finish and clean the drive.

  • Page 50: Problem Situations

    5 — T HAPTER ROUBLESHOOTING ROBLEM ITUATIONS EAD ON RRIVAL Check LED activity at power up—All four LEDs flash for two seconds at ✔ power up and the Ready LED flashes for several seconds while the power-on self-test is running. See Appendix B, Tape Drive LEDs.

  • Page 51: Damaged Front Bezel

    ROBLEM ITUATIONS AMAGED RONT EZEL There are no electrical parts or cables in the front bezel. 1. 1. 1. 1. Eject and remove any cartridge in the tape drive before replacing the front bezel. 2. 2. 2. 2. Remove the damaged front bezel—Use a small flat screwdriver or your fingernails to lift the small plastic “ears”...

  • Page 52: Noisy Tape Drive

    5 — T HAPTER ROUBLESHOOTING Check failing media for pin damage (the buckling pin): ✔ Cartridge front Orientation arrow Write protect switch a. a. a. a. Hold the cartridge in your hand with the Write Protect Switch to your left and orientation arrow pointing away from you. b.

  • Page 53: Fault Led Flashes Amber And The Activity Led Is "Off

    ROBLEM ITUATIONS a. a. a. a. To reset the tape drive, push the eject button once more to make the Activity LED flash. While this LED is flashing, press the eject button twice. This should make the tape drive reset itself. If the button is not pushed for 15 seconds, the eject button reverts back to its original cartridge eject function.

  • Page 54: Incorrect Data Compression

    5 — T HAPTER ROUBLESHOOTING Run cleaning operation with cleaning tape—The Cleaning LED indicates ✔ that the tape drive needs cleaning due to elapse of 100 hours since last cleaning or a hard Write /Read error occurred that may be caused by debris on the head(s).

  • Page 55: Intermittent Failures

    ROBLEM ITUATIONS NTERMITTENT AILURES If the tape drive fails intermittently: Clean the tape drive (see “Cleaning the Tape Drive” on page 18). ✔ Check termination on the SCSI bus (see “SCSI Bus Termination” on page ✔ Check the operating system logs for any errors. ✔...
  • Page 56 5 — T HAPTER ROUBLESHOOTING Notes 1016200 RODUCT ANUAL...

  • Page 57: Specifications

    PECIFICATIONS This chapter provides specifications for the tape drive. RIVE APACITY AND ERFORMANCE Table A-1 Tape drive capacity and performance Tape Drive Tape Format Capacity Sustained Transfer Interface Model Rate Type LTO-2 half Ultrium 2 200/400 GB 24/48 Mbyte/sec Ultra160 height Ultrium 1 100/200 GB...

  • Page 58: Power Requirements

    A — S HAPTER PECIFICATIONS OWER EQUIREMENTS Table A-3 Power requirements Drive Model Voltage input Value LTO-2 Internal DC input 5 VDC / 2.1 A, 12 VDC / 0.8 A (typical operation) LTO-2 External AC input 50-60 Hz: 100 VAC / 0.6 A or 240 VAC / 0.3 A ISSIPATION The LTO-2 half height tape drive as standalone:...

  • Page 59: Power Cord Specifications

    OWER PECIFICATIONS Be sure to turn the software data compression off if using the LTO-2 half height tape drive, which has embedded hardware compression. OWER PECIFICATIONS The external tape drive is shipped with two power cords: One for use in the US and Canada, and one for use in Europe.
  • Page 60 A — S HAPTER PECIFICATIONS Notes 1016200 RODUCT ANUAL...

  • Page 61: Figure B-1 Front Panel Leds

    RIVE This chapter describes the states of the front panel LEDs. Figure B-1 shows the controls and indicators on the front panel of the tape drive.. Figure B-1 Front panel LEDs Table B-1 Front LED behavior during normal operation Drive State ACTIVITY READY LED CLEAN LED...
  • Page 62 B — T HAPTER RIVE Table B-1 Front LED behavior during normal operation (continued) Cartridge loaded, no / OFF activity Cartridge loaded, Flashing / OFF activity Cleaning Flashing Cartridge loading or Flashing / OFF unloading Unrecoverable drive ON / OFF / OFF Flashing failure...
  • Page 63 The Fault LED flashes to indicate an unrecoverable error. An unrecoverable error is an error condition that results in the tape drive not being able to function unless initiator, operator, or service intervention is applied. An unrecoverable tape drive failure is usually the result of a hardware error condition. One of the following actions will be needed to clear the flashing Fault LED: •...
  • Page 64 B — T HAPTER RIVE Notes 1016200 RODUCT ANUAL...
  • Page 65 LOSSARY 2:1 Compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression. In 2:1 compression, twice as much data can be stored with compression as can be stored without compression. Active Termination Enhanced SCSI termination that provides better stability and noise immunity of the electrical signals on the SCSI-bus lines.
  • Page 66 LOSSARY bus In a network, the electrical pathway between a computer and other devices. byte A string that consists of a certain number of bits (usually 8) which are treated as a unit and represent a character. A byte is a fundamental unit of data.
  • Page 67 Maintained by the tape drive, a list that contains the ten most recent error codes. The codes identify errors that pertain to the tape drive. Exabyte (1) A network storage backup company that designs, manufactures, and markets industry-leading data storage products including tape drives and automated tape libraries.
  • Page 68 LOSSARY FTP site Any electronic repository of information that uses the File Transfer Protocol (FTP) for transferring files to and from hosts. Use of an FTP site requires a user ID and possibly a password. firmware The proprietary code that is usually delivered as part of an operating system.
  • Page 69 LOSSARY jumper (1) A tiny connector that fits over a pair of protruding pins in a connector. A jumper can be moved to change electrical connectors. When in place, the jumper connects the pins electrically. (2) To place a jumper on a connector pin.
  • Page 70 LOSSARY medium A physical material in or on which data may be represented, such as magnetic tape. Megabyte (MB) One million (1 000 000) bytes. msec Millisecond; one-thousandth of a second. network A configuration of data processing devices and software that is connected for information interchange.
  • Page 71 LOSSARY power connector Located at the rear of the tape drive, the connector to which the internal power cable of an enclosure connects. power cord A cable that connects a device to a source of electrical power. power-off To remove electrical power from a device. power-on, powered-on (1) To apply electrical power to a device.
  • Page 72 LOSSARY SCSI ID connector Located at the rear of the tape drive, the connector that enables the tape drive’s SCSI address to be set. Addresses are determined by the placement of jumpers on the pins. SCSI interface See Small Computer Systems Interface (SCSI).
  • Page 73 LOSSARY speed matching A technique used by the tape drive to dynamically adjust its native (uncompressed) data rate to the slower data rate of a host. Speed matching improves system performance and reduces backhitch. Streaming An operational mode that occurs when the data transfer rate to or from the host closely matches the tape drive’s data transfer rate, allowing the tape drive to read or write data in a continuous stream.
  • Page 74 LOSSARY wet bulb temperature The temperature at which pure water must be evaporated adiabatically at constant pressure into a given sample of air in order to saturate the air under steady-state conditions. Wet bulb temperature is read from a wet bulb thermometer. write To make a permanent or transient recording of data in a storage device or on a data medium.
  • Page 75 LED activity ejecting a data cartridge compatibility end of life plan compliance, safety and regulatory errors compression, data ESD caution compression, SDLC Exabyte, contacting configuration, SCSI external tape drive contacting Exabyte installation controller board installation SCSI ID termination requirements 2006...
  • Page 76 NDEX FCC statement maintenance cleaning the tape drive features data cartridge handling firmware mechanical LED activity dimensions testing and downloading installation upgrade media front bezel replacement compatibility front panel media management LEDs cleaning required degraded media reporting errors mounting getting help orientations glossary of terms specifications...
  • Page 77 NDEX safety and regulatory compliance tape See data cartridge screw, mounting requirements tape drive, operation cleaning SCSI eject button configuration operation verification controller board installation troubleshooting external tape drive connectors internal tape drive connectors tape drive, use termination dimensions error messages SCSI bus features interface...
  • Page 78 NDEX Notes 1016200 RODUCT ANUAL...

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