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WARRANTY
Dear Leica Customer,
congratulations on the purchase of your new Leica product – you are now the proud owner of a
world-class brand product. In addition to your statutory warranty claims against your seller, we, Leica
Camera AG ("LEICA"), grant you voluntary warranty services for your Leica product in accordance with
the following stipulations ("Leica Warranty"). The Leica warranty therefore does not limit your statutory
rights as a consumer under applicable law or your rights as a consumer against the dealer with whom
you have concluded the purchase contract.
LEICA WARRANTY
You have purchased a Leica product that has been manufactured according to special quality
guidelines and tested by experienced specialists during the various stages of production. We provide
the following Leica Warranty, valid as of April 1, 2023, for this Leica product and including the
accessory parts in the original packaging. Please note that we do not offer any warranty for
commercial use.
We offer an extended warranty for some Leica products, provided you register for a Leica account.
Please visit www.leica-camera.com for more details.
LEICA WARRANTY SCOPE
During the warranty period, complaints based on manufacturing and material defects will be remedied
free of charge, at LEICA's discretion, by way of repair, replacement of defective parts, or exchange for
a similar Leica product in perfect condition. Replaced parts or products become the property of
LEICA.
Further claims of any kind and on any legal grounds whatsoever in connection with this Leica Warranty
are excluded.
EXCLUDED FROM THE LEICA WARRANTY
Parts subject to wear and tear (e.g. eyecups, leather coverings, carry straps, armoring, batteries), and
parts under mechanical stress are excluded from the Leica Warranty, unless the defect was caused by
manufacturing or material defects. That also applies to any exterior damage.
VOIDED CLAIMS UNDER LEICA WARRANTY
Claims under the warranty are void if the defect in question is due to improper handling; they may also
be void if e.g. third-party accessories have been used, the Leica product has not been opened
professionally or has not been repaired professionally. Claims for warranty services shall similarly be
void if the serial number is unrecognizable.
CLAIMS UNDER THE LEICA WARRANTY
We require a copy of the proof of purchase of your Leica product from a LEICA-authorized dealer
("Authorized Leica Dealer") before we can accept any claim under the warranty. The purchase receipt
must show the date of purchase, the Leica product with its article number and serial number, and
details about the Authorized Leica Dealer. We reserve the right to request the original receipt.
Alternatively, you may send us a copy of the warranty card; please note that the Warranty Card must
be filled out correctly, and the product must have been purchased from an Authorized Leica Dealer.
Please send your Leica product with a copy of your purchase receipt or the Warranty Card alongside a
description of the issue.
Leica Camera AG, Customer Care, Am Leitz-Park 5, 35578 Wetzlar, Germany
Email: customer.care@leica-camera.com, phone: +49(0)6441 2080-189
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