Getting Your Alarm Serviced; Year Guarantee - Ei Electronics Ei3024 Instruction Manual

10. GETTING YOUR ALARM SERVICED

If your Alarm fails to work after you have carefully read all the instructions, checked the
Alarm has been installed correctly, and is receiving AC power (green light on) contact
Customer Assistance at the address given at the end of this leaflet. If it needs to be returned
for repair or replacement put it in a padded box and send it to "Customer Assistance and
Information" at the nearest address given on the Alarm or in this leaflet. Do not slide the
Alarm on to the mounting plate as this connects the battery and the Alarm may beep or
alarm in the post. State the nature of the fault, where the Alarm was purchased and the
date of purchase.
Ei Electronics guarantees this Alarm for five years from date of purchase against any defects
that are due to faulty materials or workmanship. This guarantee only applies to normal
conditions of use and service, and does not include damage resulting from accident, neglect,
misuse, unauthorised dismantling, or contamination howsoever caused. This guarantee
excludes incidental and consequential damage. If this Alarm should become defective within
the guarantee period, it must be returned to Ei Electronics, with proof of purchase, carefully
packaged, with the problem clearly stated. (see "GETTING YOUR ALARM SERVICED") We
shall at our discretion repair or replace the faulty Alarm.
Do not interfere with the Alarm or attempt to tamper with it. This will invalidate the guarantee,
but more importantly may expose the user to shock or fire hazards.
This guarantee is in addition to your statutory rights as a consumer.
11. FIVE YEAR GUARANTEE
16