Frequently asked questions
The majority of faults and problems that arise during day-to-day use can be remedied
without external assistance. You can save time and money in many cases, as you do not
need to contact Miele Customer Service.
The following tables are designed to help you to find the cause of a malfunction or an error
and to resolve it. However, please note:
Repair work to electrical appliances must only be carried out by an authorized tech-
nician. Incorrect repairs can cause considerable danger to users.
The wash program will not start
Problem
The display remains dark,
and the Start/Stop sensor
control does not light up
or flash.
There is a fault message
on the display
The display is blank and
the Start button indicator
is flashing slowly.
Possible cause and solution
There is no power to the washing machine.
Check whether the washing machine is switched on.
Check whether the washing machine is connected to the
power supply.
Check whether the fuse has tripped.
The washing machine has switched off automatically to
save energy.
Switch the washing machine back on with the button.
A program cannot be started while there is a fault message
on the display.
Note the information on the display.
The display has switched off automatically to save energy
(Standby mode).
Press any button. Standby will end.
Frequently asked questions
35