Axon AX1023 User Manual
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Axon AX1023 User Manual

Body 3 camera
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Body 3 Camera User
Guide
Models: AX1023, AX1024, AX1025
Rev:  23 Jan 2024

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Summary of Contents for Axon AX1023

  • Page 1 Body 3 Camera User Guide Models: AX1023, AX1024, AX1025 Rev:  23 Jan 2024...
  • Page 2 17800 N 85th St Scottsdale, AZ 85255 , Axon Dock, Axon Evidence, and Axon Fleet are trademarks of Axon Enterprise, Inc., some of which are registered in the US and other countries. For more information, visit www.axon.com/legal. All rights reserved. ©2024 Axon Enterprise, Inc..

  • Page 3: Table Of Contents

    Add markers while recording Illuminate the camera display Battery status Sleep mode Axon View Pair your camera with a smart device Axon View XL Standalone mode (Windows) Admin settings Video Pre-Event Buffer and Video Recall Watermark Audio Axon Enterprise, Inc.
  • Page 4 Clean the camera Charge the battery Charge without a dock Internal clock Moisture Camera storage Troubleshooting General FAQs Axon Dock FAQs Wireless microphone FAQs Camera registration Viewing camera information on the display Technical information Technical support Warranty Warnings Radio waves FCC ...

  • Page 5: Introduction And Registration

    Axon Evidence or Axon Evidence Local platform. The Axon View app lets you review footage on a smart device prior to uploading. Axon Body 3 does not support offline mode and is not compatible with Evidence Sync. Important safety and health information Read, understand, and follow all warnings and instructions before using this product.

  • Page 6: Registration With Axon Device Manager

    You can register up to 100 cameras at once if you have an Axon Dock for each camera. You must keep your mobile device with ADM within 30 feet of all the cameras.   1. Power on the camera by pressing the Power button until you feel a short vibration.
  • Page 7 Body 3 Camera User Guide   4. Go to Registration, select Devices, then Axon Body  3.   5. Review the device registration setup and tap Next to move to the next screen. Tap Start Scan to start the registration process.

  • Page 8: Registration With View Xl Standalone Mode

    If you encounter issues with registering through ADM, see Camera registration Troubleshooting on page 33. Registration with View XL Standalone mode This is the out-of-the-box registration process for Axon Body  3 Cameras using View XL Standalone mode. In addition to an Axon Body  3 Camera, registration requires:  ...

  • Page 9: Registration Faqs

    Why is my camera is not fully charged when I power it on the first time? Your Axon Body  3 Camera comes with a partial charge out of the box. Connect your dock(s) to the network and dock your camera to charge it. Always recharge a depleted battery as soon as reasonably possible using an Axon Dock.

  • Page 10: Get To Know Your Camera

      10. Event Action Button Presses Add marker Press Select while recording Enter or exit audio Press Select for three seconds while recording mute End recording Press Event for three seconds Enter menu Press Program and Power simultaneously Axon Enterprise, Inc.
  • Page 11 Camera Display – Shows information on camera status and activity. Different information is shown when the Axon Body  3 Camera is in the field and in an Axon Dock. Some icons may not be active or displayed at your agency. The display is divided into a Status Bar and Activity Area.

  • Page 12: Accessories And Mounts

      1. Microphone   2. USB-C connector   3. Microphone (model AX1023)   USB-C connector – Used for data transfer and charging when placed in an Axon Dock.   Microphone – Used to record audio. Accessories and mounts The Axon Body  3 Camera works with a variety of Axon mounting systems.

  • Page 13: Dock Installation

    Body 3 Camera User Guide Dock installation Install an Axon Dock (model AX1026) in a cool, well-ventilated space. The ideal ambient temperature when all equipment is powered on and cameras are docked or charging is 41–80  ⁰F (5–27  ⁰C). Temperatures outside this recommended range may lead to battery performance degradation over time while charging.

  • Page 14: Register Dock

    Body 3 Camera User Guide Place an Axon Body  3 Camera in the dock and look for the charging icon on the camera display. Once a dock is installed, it can be used to register and charge Axon Body  3 Cameras.

  • Page 15: Configure Your Camera

    Off, the camera does not beep. Change light setting During normal operation, Axon Body  3 Cameras use LED lights to show the camera status. For a description of what the different colors indicate, see...

  • Page 16: Change Camera Vibration

    Use Axon View to turn camera vibrations off and on.   1. Open the Axon View app on your mobile device and go to Settings.   2. Tap the switch to the right of Vibration to change the setting.

  • Page 17: Axon Signal

    Signal technology does not transmit a signal to end recording. The camera must be stopped manually. Axon Signal technology cannot turn an Axon system on. If the camera is turned off, it will not record, even if Axon Signal instructs it to.

  • Page 18: Operate Your Camera

    This feature is intended to capture the video of an incident just before a recording begins. Axon Body  3 does not capture audio within the pre-event buffer by default (but can be set to do so by an admin).

  • Page 19: Start Recording Mode (Event)

    Add markers while recording Markers are useful for indicating an important event that you want to easily find when replaying the video. The marker is shown when the video is replayed in Axon Evidence and documented in the audit trail.

  • Page 20: Battery Status

    While in this state, an automatic activation enabled at your agency will not initiate camera recording. Note The ability to use Sleep mode is enabled by your agency Axon Evidence administrator and may not be available at your agency. Requires camera operating system v1.10 or later.

  • Page 21: Axon View

    The Axon Body  3 Camera can be connected to a Windows laptop or computer with Axon View XL to allow priority upload of videos from the camera to Axon Evidence and to charge the camera. Using Axon View XL in standalone mode is separate from using it with Axon Fleet products.
  • Page 22 Body 3 Camera User Guide Connect the Axon Body  3 Camera to the laptop or computer with a USB C cable and use Axon View XL standalone mode. If your agency uses this feature, the administrator must set the appropriate Axon Evidence permissions to allow users to sign into View XL.

  • Page 23: Admin Settings

    Body 3 Camera User Guide Admin settings This section discusses Axon Body  3 Camera settings available in Axon Evidence under Admin > Devices and Applications > Body Camera > Axon Body  3. Not all settings may be applicable at your agency. Video...

  • Page 24: Lights

    Body 3 Camera User Guide Lights If enabled, lights can still be configured at the user level through Axon View or on the device. Action Definition Front Light Illuminates the front-facing Triad camera lights to provide a visible indication of recording status. The lights blink green during pre-event buffering, red when recording.

  • Page 25: Evidence Upload

    Configure assigned officer activation in Axon Evidence under Admin > Signal. Action Definition Signal Activation Allows cameras to be paired via Bluetooth with Axon View, View XL (Fleet), and Fleet Dashboard. When disabled, cameras can still be connected via wired connection to View XL (Standalone). False Signal Lets Signal alerts be canceled on the camera by pressing Select.

  • Page 26: Gunshot Detection (Beta)

    Lets cameras be activated by Axon Signal products. When disabled, Applications cameras cant be activated by Axon Signal products. Video playback in Lets users play video still on the camera from Axon View, View XL Axon Applications (Fleet and Standalone), and Fleet Dashboard. Axon Application...

  • Page 27: User Permissions And Mute Configuration

    When enabled, a user will be prompted to add one or more Categorization Categories to the evidence at the end of a recording and can select from the list of pre-configured Retention Categories configured by the agency. Axon Enterprise, Inc.

  • Page 28: Notification Tables

    Visual notifications The display is divided into a Status Bar and Activity Area. Different information displays when the Axon Body  3 Camera is in the field and in an Axon Dock. Some icons may not apply at your agency. Icons the field...

  • Page 29: Icons And Triad Leds While Docked

    Blinking red Troubleshooting on page 31 or the device page in Axon Evidence. NETWORK Network error – Check network connection, see   Blinking device page in Axon Evidence and troubleshooting ERROR red and green instructions at help.axon.com. Axon Enterprise, Inc.

  • Page 30: Audible And Haptic Notifications

    Audible and haptic notifications The Axon Body  3 Camera emits audio prompts to notify you of device status. These prompts are accompanied by a vibration (haptic feedback). These prompts usually occur after you perform an action with the camera.
  • Page 31 Start recording Two short tones Two – short duration Stop recording, return to One long tone One – long duration Ready mode Volume up or down One short tone at new One – short duration volume level Axon Enterprise, Inc.

  • Page 32: Care And Maintenance

    Clean the camera Use a soft, damp cloth to clean the surface of the Axon Body  3 Camera. Do not use harsh cleaners or solvents. Ideally, moisten the cloth with isopropyl alcohol. Do not immerse the camera in water or cleaning solutions.

  • Page 33: Charge Without A Dock

    Body 3 Camera User Guide Charge without a dock To charge the Axon Body  3 Camera when no dock is available, use a USB-C cable. You should still regularly place your camera in its dock to ensure it has the correct time synchronization and receives the latest firmware updates.

  • Page 34: Camera Storage

    Camera storage -04–95  °F Do not store Axon body-worn cameras in environments where the -20–35  °C temperature is likely to be outside the maximum (such as under direct sunlight, near heaters, or in a vehicle in extremely hot weather) or minimum values.

  • Page 35: Troubleshooting

    Body 3 Camera User Guide Troubleshooting Most issues with your Axon Body  3 Camera can be cleared by restarting the camera. If you can't resolve your issue, contact your Axon administrator or Axon technical support for additional support. General FAQs What does the error code on my camera mean? Error Code 1001 –...

  • Page 36: Axon Dock Faqs

    Some icons are for features that not all agencies have. Also, your administrator may have changed the camera display settings for your organization. Also, remember that different information is displayed when the Axon Body  3 Camera is in the field and in its dock.

  • Page 37: Wireless Microphone Faqs

    Body 3 Camera User Guide Why can't I access my dock’s Device Profile page on Axon Evidence? Your dock must be registered to use the Device Profile page on Axon Evidence. What should come in the box with my dock? Each dock comes with an ethernet cable, 8-bay power cable and adapter (SKU 100142), and 1-bay power adapter (SKU 71104).
  • Page 38 Sign out and back into ADM. If you can sign in, retry reach your agency’s registration. Otherwise, contact Axon Technical Axon Evidence Support to see if there are any issues with Axon account Evidence. 34, 48, or 50 Camera provisioning...

  • Page 39: Viewing Camera Information On The Display

      3. Use Volume Up  p or Volume Down  q to highlight the information you want to view, then press Select.   4. Press Select to return to the prior options.   5. Press Event to return to the normal camera display. Axon Enterprise, Inc.

  • Page 40: Technical Information

    See Axon Enterprise’s website, www.axon.com, for detailed warranty information. This warranty does not apply, and Axon shall not be liable for any loss, loss of data, damage, or other liability arising out of:   a. damage caused by failure to follow instructions regarding the use of the product;...

  • Page 41: Radio Waves

    Body 3 Camera User Guide Radio waves An Axon Body  3 camera system transmission is in the frequency ranges of 2402– 2480 MHz, 2412–2462 MHz, 5150–5350 MHz, 5470–5725 MHz, 5725–5850 MHz. Additionally, depending on the model number and country, it may transmit in the frequencies listed below:  ...

  • Page 42: Ised Canada Compliance Statement

      Consult Axon Technical Support for help. Axon systems comply with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 43: Declaration Of Conformity And Eu Compliance Statement

    D’EXPOSITION AUX ONDES RADIO. Declaration of conformity and EU compliance statement Axon declares that this Axon system is compliant with the requirements of the Radio Equipment Directive (RED) 2014/53/EU and the Electromagnetic Compatibility (EMC) Directive 2014/30/EU of the European Parliament and of the Council. A copy of the original Declaration of Conformity can be found at www.axon.com.
  • Page 44 Volume Up  p or Volume Down  q to scroll manually.   a. Model   b. FCC ID   c. IC   d. Contains FCC ID   e. Contains IC   f. ICES-3(B)/NMB-3(B)   4. Press Event to return to the normal camera display. Axon Enterprise, Inc.

This manual is also suitable for:

Ax1024Ax1025

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