Icron Raven 3204C Pro User Manual

Icron Raven 3204C Pro User Manual

4-port usb 3.1 (5gbps) 10gbe lan or cat 6a/7 usb-c extender system

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User Guide
USB 3-2-1 Raven
3204C Pro
4-Port USB 3.1 (5Gbps) 10GbE LAN or
CAT 6a/7 USB-C Extender System

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Summary of Contents for Icron Raven 3204C Pro

  • Page 1 User Guide USB 3-2-1 Raven 3204C Pro ™ 4-Port USB 3.1 (5Gbps) 10GbE LAN or CAT 6a/7 USB-C Extender System...
  • Page 2 CE Statement We, Icron, an Analog Devices brand, declare under our sole responsibility that the USB 3-2-1 Raven 3204C Pro, to which this declaration relates, is in conformity with European Standards EN 55032, EN 55035, EN 61000, EN 62368-1 and RoHS Directive 2011/65/EU + 2015/863/EU.
  • Page 3: Table Of Contents

    7 The REX Unit 8 Installation Guide Raven Series Category Cabling Guidelines 8 Installing Raven 3204C Pro on a Local Area Network 9 Installing Raven 3204C Pro in Direct Connect Mode 10 Checking the Installation Connecting a USB Device 13...
  • Page 4: Introduction

    Introduction This guide provides product information for the USB 3-2-1 Raven 3204C Pro, installation instructions and troubleshooting guidelines. The instructions in this guide assume a general knowledge of computer installation procedures, familiarity with cabling requirements and some understanding of USB devices.
  • Page 5: The Lex Unit

    The LEX Unit The LEX (Local Extender) unit connects to the computer using a standard USB-C cable (included). If the host supplies 15W, it can power the LEX. Alternately, power for this unit can be provided by the included 24V 1A adapter. Front Faceplate Power Mode...
  • Page 6 The LEX Unit Continued ITEM TYPE DESCRIPTION Link Port Accepts RJ45 connector for CAT 6a/7 cabling to connect the LEX to the REX. (RJ45) 1GbE Ethernet 100/1000Mbps LAN pass-through channel connects to a network or Ethernet device. USB Host Port USB 3 Type-C receptacle used to connect LEX to the USB 3 host computer.
  • Page 7: The Rex Unit

    The REX Unit The REX unit provides four USB 3 ports: 2 Type-C (5Gps data only) and 2 Type-A ports for standard USB devices. Up to 30 devices may be connected by attaching USB hubs to the REX. Powered by an external AC 24V 2.71A adapter, the REX supplies 3A per USB-C port and 1.2A per USB-A port.
  • Page 8: Installation Guide

    The cable is run tight against other Category cables The cable is placed near sources of interference like power lines and radios The cable is looped or coiled NOTE: For best performance install Raven 3204C Pro using Shielded or Foiled CAT 6a/7 cable.
  • Page 9: Installing Raven 3204C Pro On A Local Area Network

    Pre-installed and configured Local Area Network CAUTION: The minimum requirement for using the Raven 3204C Pro over network is a 10GBase-T LAN. Only a single switch can be between the LEX and the REX. CAUTION: Some networks may be configured to block devices with unfamiliar MAC addresses. If this is the case, you will need to provide your network administrator with the MAC addresses of the LEX and REX units.
  • Page 10: Installing Raven 3204C Pro In Direct Connect Mode

    Preparing Your Site Before installing the Raven 3204C Pro, you will need to prepare your site: 1. Place the computer where desired and set it up. 2. Ensure to locate the USB device(s) within 100m CAT6a/7 range from the switch.
  • Page 11 NOTE: If you are using surface cabling, the Raven 3204C Pro supports a maximum distance of 100m. Install the CAT 6a/7 cabling as desired and terminate it with the appropriate RJ45 ends. If using premise cabling, (in-building network infrastructure), ensure your cabling is installed between the two locations and does not exceed 100m and that it meets CAT 6a/7 specification.
  • Page 12: Checking The Installation

    2. For Windows users (10 or 11), open Device Manager to confirm that the Raven 3204C Pro system has been installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the “+” sign. If installed correctly, you should find two separate instances of “Generic USB Hub”...
  • Page 13: Connecting A Usb Device

    Compatibility The USB 3-2-1 Raven 3204C Pro complies with USB 2.0 and USB 3.2 Gen 1x1 specifications governing the design of USB devices. However, there is no guarantee that all USB devices or hosts will be compatible as there are a number...
  • Page 14: Optional 1Gb Ethernet Pass-Through Connection

    Optional 1Gb Ethernet Pass-Through Connection The Raven 3204C Pro offers a 100/1000Mbps Ethernet pass through connection that can be used for a variety of purposes including: Connecting network devices Providing remote network access to the same location as the REX unit...
  • Page 15: Usb Extender Mounting Options

    USB Extender Mounting Options The bottom of the Raven 3204C Pro enclosures features four convenient pre-drilled holes for optional mounting. Based on your requirements, choose from two available mounting options: 1. USB Extender Mounting Kit (Purchased separately) Order Part #10-00620 Raven Silver Mounting Kit 2.
  • Page 16: Option 2: Usb Extender Direct Surface Mounting

    The stencil illustrations pictured below are only 50% of the original size. Access each stencil file (to scale) by clicking the illustration or link. ø 4.0mm (5/32”) 3204C Series LEX Stencil 42.0mm (1.6”) 130.5mm (5.1”) https://www.icron.com/pdf/3204c-series-lex-stencil.pdf ø 4.0mm (5/32”) 3204C Series REX Stencil 42.0mm (1.6”) 163.0mm (6.4”) https://www.icron.com/pdf/3204c-series-rex-stencil.pdf...
  • Page 17: Troubleshooting

    The following table provides troubleshooting tips. The topics are arranged in the order in which they should be executed in most situations. If you are unable to resolve the problems after following these instructions, please contact Icron Technical Support by visiting icron.com/support and create an online Support Ticket for further assistance.
  • Page 18 » The host computer’s USB 3 controller has malfunctioned. 5. If the problem is not resolved, contact Technical Support at icron.com/support. The USB 3 LED is » The USB cable connecting the 1. Ensure that the included USB 3 cable is being used...
  • Page 19 6. If the second device does not operate as a USB 3 device, the extender may be malfunctioning. Contact Technical Support at icron.com/support. 7. If the second device operates as a USB 3 device as expected, then the first device may not be compatible with this extender.
  • Page 20 PROBLEM CAUSE SOLUTION All LEDs are » Unit is or was operating at an 1. Check ambient temperature. Ensure temperature flashing and unsafe temperature. does not exceed 50°C (122°F). the system is operational. 2. Power cycle the unit to remove LED status. All LEDs are »...
  • Page 21: Specifications

    Specifications RANGE Point-to-Point Up to 100m (330 ft) over CAT 6a/7 Cable USB DEVICE SUPPORT USB Bandwidth Up to 5Gbps Device Compatibility All Device Types and Classes (Control, Interrupt, Bulk, and Isochronous) Host Compatibility OHCI, UHCI, EHCI, xHCI Available Current at REX Supplies 3A (15W) per USB-C port and 1.2A (6W) per USB-A port Maximum Devices Supports up to 30 devices...
  • Page 22: Warranty Information

    Hardware Remedies Icron’ s entire liability and the Licensee’ s exclusive remedy for any breach of warranty shall be, at Icron’ s option, either (a) return of the price paid, or (b) repair or replacement of hardware, which will be warranted for the remainder of the original warranty period or 30 days, whichever is longer.
  • Page 23: Contacting Technical Support

    Package your product appropriately for safe shipment and mark the RMA number on the outside of the package. The package must be sent prepaid to Icron to the address listed below. We recommend that you insure your shipment or ensure your shipping method provides package tracking. The repaired or replaced item will be shipped to you, at Icron’...
  • Page 24: Technical Glossary

    Technical Glossary Category 6a/7 (CAT 6a/7) Network Cabling Category 6a/7 cable is commonly also referred to as CAT 6a or CAT 7. This cabling is available in either solid or stranded twisted pair copper wire variants and as UTP (Unshielded Twisted Pair) or STP (Shielded Twisted Pair). UTP cables are not surrounded by any shielding making them more susceptible to Electromagnetic Interference (EMI).
  • Page 25 Icron | An Analog Devices Brand 4664 Lougheed Hwy., Suite 221 Burnaby, BC V5C 5T5 Canada t +1 604.638.3920 Visit icron.com For sales/general inquiries, visit icron.com/contact. For technical support, visit icron.com/support.

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