Appendix C - Unitech PA966 Product Reference Manual

Appendix C

Troubleshooting Guide
P roblem
Term inal does not power on.
Term inal shuts its elf down.
B attery life is s hort
"Low B ack up B attery" m es sage
S creen is blank
Term inal either do not res pond, or
res ponds inac curately to touch
s c reen input.
B ar code not read.
Term inal will not shut off.
48
Product Reference Guide
S olution
B attery needs rec harging or replac em ent.
Ens ure that battery is installed c orrec tly .
A djus t " P ower P roperties "
B attery needs rec harging.
A djus t " P ower P roperties " - es pec ially if peripherals are
us ed.
A djus t bac k light of LCD or K ey pad.
Replac e battery pac k if old(battery c an be rec harged
approxim ately 500 cy lc es.)
Charge term inal for 16 hours.
M ak e s ure term inal is powered on.
A djus t s creen brightnes s .
Calibrate touc h s c reen.
P erform a warm boot - W ARNING - Unsa ve d da ta w ill
be lo st.
P erform a c old boot - W ARNING - Te rm ina l w ill be
re se t to de fa ult se ttings a nd da ta w ill be lost.
M ak e s ure s c anning applic ation is loaded and
operational.
Run " S canner S etting" program to m odify barc ode read
s etting.
B ar c ode m ight be distorted and s hould be replac ed.
B attery needs rec harging or replac em ent.
If term inal is proces s ing data, attac h c harging c able to
ens ure the battery is not depleted.
If term inal is connec ted to A C power, dis connec t.
P erform a warm boot - W ARNING - Unsa ve d da ta w ill
be lo st.
P erform a c old boot - W ARNING - Te rm ina l w ill be
re se t to de fa ult se ttings a nd da ta w ill be lost.