Important Information; Solving Problems - Uniden D2998 User Manual

IMPORTANT INFORMATION

Solving Problems

Ifyouhaveanytroublewithyourphone,checkthissectionfirst.Ifyouneed
help,callourCustomerCareLinelistedonthefrontcover.
General problems
No station can make or receive
calls.
A handset can't make or
receive calls.
The corded handset can
make calls but the cordless
handset(s) cannot.
A station can make calls, but it
won't ring.
A handset is not working.
The phone keeps ringing when
I answer on an extension.
Audio issues Possible solutions
x Move the handset closer to the base.
Callers sound
x Keep the handset's battery fully charged.
weak or soft.
x Increase the earpiece volume.
x Check for interference from appliances (microwave ovens, TVs,
x Try to adjust the audio tone. During a call, press tOne to cycle
There's a lot of
noise or static
on the line
x If you use a telecoil hearing aid, turn on T-coil mode (see p. 10).
x If you have any service that uses the phone line, add a DSL or
Caller ID problems
Caller ID information does
not display.
22 - English
Possible solutions
x Check the telephone cord connection.
x Disconnect the base AC adapter for a few
minutes; then reconnect it.
x Move the handset closer to the base.
x Check the power connection to the base. If the
base is unplugged or the power goes out, only
the corded handset can make and receive calls.
x Make sure the ringer is turned on.
x Make sure Silent Mode is turned off (see p. 15).
x Charge the battery for 15-20 hours.
x Check the battery connection.
x You may have to change the line mode. Contact
Customer Service for instructions.
etc.) or wireless devices (baby monitors, WiFi equipment, etc.).
Move the handset or base away from the interference source.
through the three audio tone options:
(recommended for hearing aid users), or
setting appears in the display as you do this.)
telephone line filter (see p. 23).
Possible solutions
x Let calls ring twice before answering.
x Make sure your Caller ID service is active.
Low Tone, Natural Tone
High Tone. (The tone