Section 3 Troubleshooting - Castlewood USB ORB 2.2 GB Owner's Manual

SECTION 3 TROUBLESHOOTING

If you encounter a problem while installing or using your ORB drive, check this
Section for help.
If the information presented in this document does not help you resolve the
problem, visit the Support Center on our web site: www.castlewood.com.
Power/Status LED Indicator Definitions
Green : Power is present and drive has passed self-test.
Amber : Data is being written or read on the ORB disk.
Red : Error has occurred while checking the drive.
Upon Power On:
1. Steady Green – Drive ready to accept disk.
2. Flashing Amber and then steady Green – Disk is in and drive
ready for use.
3. Flashing Amber, motor spins up and then spins down, disk
ejects and LED turns steady Green – Disk failed diagnostics.
4. Flashing Red – Drive Failure:
During Operation:
1. Steady Green
2. Flashing Amber – Disk loading or unloading.
3. Flashing Red – Possible disk error detected during spin up. Your
disk will either be write-protected or ejected to safeguard the data.
• One flash to four flashes – Note the number of red flashes and
contact technical support.
One flash - ROM failure
Two flashes - RAM failure
Three flashes - DRAM failure
Four flashes - Internal bus failure
Five flashes - Interface failure
– Drive ready to accept disk.
– ORB disk is loaded.
– Disk in use.
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