Castlewood USB ORB 2.2 GB Owner's Manual

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Owner’s Manual
USB ORB 2.2GB
• Installation Guide
• User’s Guide
• Troubleshooting
• How to Get Help
• Warranty
• Registration

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Summary of Contents for Castlewood USB ORB 2.2 GB

  • Page 1 Owner’s Manual USB ORB 2.2GB • Installation Guide • User’s Guide • Troubleshooting • How to Get Help • Warranty • Registration...
  • Page 2: Table Of Contents

    TABLE OF CONTENTS SECTION 1 INSTALLATION GUIDE Things to Consider ................... 2 1.1 Introduction..................3 1.2 System Requirements............... 3 1.3 Hardware/Tools for Installation............3 1.4 Package Contents ................4 1.5 Installation Precautions ..............4 1.6 PC Driver Installation ................ 5 1.6.1 Windows Utilities................
  • Page 3: Things To Consider

    THINGS TO CONSIDER: Look through this Installation Guide. If you feel in any way unsure of performing this installation, then we strongly recommend contacting a qualified computer technician to install or assist in the installation. This ORB Owner’s Manual is designed to provide efficient instructions for safe installation of the ORB drive.
  • Page 4: Introduction

    If you intend to connect the ORB SCSI drive to your computer system’s SCSI interface, refer to SCSI ORB Owner’s Manual. You can download this manual in PDF format from the Support Center on our web site at www.castlewood.com. SYSTEM REQUIREMENTS Hardware: PC –...
  • Page 5: Package Contents

    PACKAGE CONTENTS XTERNAL QUICK INSTALLATION GUIDE The simple, easy, short-cut to get you up and running with your new ORB drive. ORB 2.2GB USB drive, power supply, SCSI (HD50) to Figure 1 USB adapter cable, ORB Installation Suite CD and ORB Quick Installation Guide.
  • Page 6: Pc Driver Installation

    My Computer. For Win 2000(SP2+) / Win XP There is no driver required from Castlewood. The drive needed is built in the operating system. 1. Later on, when you connect the drive to the system you will see a “New Hardware Found”...
  • Page 7: Mac Driver And Software Installation

    • double-click on the CD-ROM icon. • double-click on the ORB Tools Mac OS 8.6 -9.2 folder. • double-click on the Installer called Castlewood Installer. 3. To install your ORB USB driver, follow the instructions displayed. 4. After the driver installation is completed and the drive is connected (see section 1.1), your ORB USB drive should appear as an ORB drive icon on the Desktop.
  • Page 8: Hardware Setup

    HARDWARE SETUP In this section you will be physically connecting your ORB drive through a SCSI to USB adapter cable to your computer system. 1. Unpack your ORB drive and accessories. You should have: An ORB 2.2GB USB drive, power supply, SCSI (HD50) to USB adapter cable, ORB Installation Suite CD and ORB Quick Installation Guide.
  • Page 9 7. You should see a new removable drive icon in My Computer or on the Mac desktop. PROBLEM! If you encounter a problem while installing or using your ORB drive, refer to the Support Center on our web site at www.castlewood.com CONGRATULATIONS! YOUR ORB DRIVE IS NOW READY TO USE.
  • Page 10: Section 2 Users Guide

    SECTION 2 USER’S GUIDE OPERATING YOUR ORB DRIVE Now that you have successfully installed your ORB drive, you will soon be able to make use of the wide range of features and applications that it offers: Important Record Storage – If you need a place to keep special files (confidential information or any other valuable items like product plans and designs, personnel files, budgets, company directories, computerized checkbooks, and tax records), the ORB disk is a perfect solution.
  • Page 11: Using Orb Disks

    USING ORB DISKS Disk Insertion Instructions Push a disk straight into the ORB drive with your finger, all the way in, until it stops, and then press down to ensure that the disk is seated. Figure 8 Disk insertion Disk Ejection Instructions You can eject a disk using the operating system, recommended, or by pressing the Insert/Eject button on the front of the drive (for PC only).
  • Page 12 From Drive It is recommended to eject by right-click context from Window’s My Computer or dragging the ORB drive icon into Trash Can icon from Mac’s Desktop as described above during routine operation. The following is not applicable on Macintosh. 1.
  • Page 13: Accessing Your Orb Drive

    Installation Help Note for USB drives, covers in detail how drive letters are assigned and the ways available to reassign drive letters. Help Notes are available on our web site at www.castlewood.com.
  • Page 14: Large Drive Support

    LARGE DRIVE SUPPORT Windows Environment Win 98/98SE / Win 2000 (SP2+) / Win ME / Win XP or later support the use of partitions greater than 2GB (gigabytes) in capacity with FAT32. The maximum supported partition size is 2TB (terabytes). Large drive partition support can help you dramatically reduce the amount of wasted space on your computer’s hard disk.
  • Page 15 Re-Partitioning the ORB disk: Win 98/98SE / Win ME Use DOS command to re-partition your ORB disk. You will need to format the disk either with DOS command or with Windows. Win 2000 (SP2+) / Win XP Right-click on My Computer icon, select Manage/Disk Management to partition and format.
  • Page 16: Section 3 Troubleshooting

    Section for help. If the information presented in this document does not help you resolve the problem, visit the Support Center on our web site: www.castlewood.com. Power/Status LED Indicator Definitions Green : Power is present and drive has passed self-test.
  • Page 17 • B) Run Scandisk on the ORB disk to check the integrity of the disk. For the latest help information: Refer to the Support Center on our web site at www.castlewood.com.
  • Page 18: Section 4 Specifications

    SECTION 4 SPECIFICATIONS – USB CONFIGURATIONS Performance Average Seek Time 11 ms read, 12 ms write Data Transfer Rate (Drive) 12.2 MB/sec maximum USB Data Transfer Rate (Interface) 1.0 MB/sec maximum Rotation Speed 5400 rpm Head MR (Magneto-Resistive) 25 MIPS DSP Start/Stop Times 20 sec spin-up, 10 sec stop Long Format Time...
  • Page 19 SECTION 4 SPECIFICATIONS – SCSI CONFIGURATIONS Performance Average Seek Time 11 ms read, 12 ms write Data Transfer Rate (Drive) 12.2 MB/sec maximum USB Data Transfer Rate (Interface) 20 MB/sec maximum Rotation Speed 5400 rpm Head MR (Magneto-Resistive) 25 MIPS DSP Start/Stop Times 20 sec spin-up, 10 sec stop Long Format Time...
  • Page 20: Section 5 Customer Support

    Additional ORB Help Sources & Contact USA & CANADA: 1-866-874-7878 For Europe, Middle East and Africa: +49 (0) 7000 ORB INFO, (+49 (0) 7000 672 4636) Countries outside North America and Europe: See web site Castlewood Systems Corporate 1-408-956-2500 Email: help@castlewood.com Web Site: www.castlewood.com...
  • Page 21: Section 6 Warranty

    Castlewood Systems, Inc. (“Castlewood”) warrants the ORB drives (the “Drives”) solely to the purchaser (“Purchaser”) against defects in workmanship and materials for a period of one (1) year from the date of purchase. Castlewood warrants the ORB disks (the “Disks”) solely to the Purchaser against defects in workmanship and materials for a period of one (1) year from the date of purchase (each a “Warranty Period”).
  • Page 22 Castlewood accepts no responsibility or obligation to return any such materials that are shipped to Castlewood. If a Product returned under warranty is found not to be defective, then Castlewood shall dispose of the Product per Purchaser’s instructions after receiving full payment from Purchaser for Castlewood’s...
  • Page 23: Section 7 Software License Agreement

    ORB disks shall be collectively and individually referred to as the “Product”. The term of this Agreement will be for the duration of Castlewood’s copyright in the Software. You agree that You may not copy any written materials accompanying the Products and/or the Software.
  • Page 24 Castlewood Systems, Inc. (“Castlewood”) warrants the ORB drives (the “Drives”) solely to the purchaser (“Purchaser”) against defects in workmanship and materials for a period of one (1) year from the date of purchase. Castlewood warrants the ORB disks (the “Disks”) solely to the Purchaser against defects in workmanship and materials a period of one (1) year from the date of purchase (each a “Warranty Period”).
  • Page 25 Castlewood accepts no responsibility or obligation to return any such materials that are shipped to Castlewood. If a Product returned under warranty is found not to be defective, then Castlewood shall dispose of the Product per Purchaser’s instructions after receiving full payment from Purchaser for Castlewood’s...
  • Page 26 Convention on Contracts for the International Sale of Goods is specifically disclaimed. Entire Agreement. This is the entire agreement between You and Castlewood which supersedes any prior agreement, whether written or oral, relating to the subject matter of this Agreement.
  • Page 27: Section 8 Standards And Regulations

    You may find the FCC booklet How to Identify and Resolve Radio TV Interference Problems helpful. This booklet is available from the United States Government printing office, Washington, D.C.,20402, stock number 004-000-00345-4. Castlewood is not responsible for any radio or television interference caused by unauthorized modifications to the drive.
  • Page 28 Disclaimer Castlewood Systems, Inc. makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Castlewood Systems, Inc. shall not be liable for errors contained in this document or for incidental or consequential damages in connection with the furnishing, performance, or use of this information.
  • Page 29 Trademarks © 1998 - 2002 Castlewood Systems, Inc. Castlewood Systems, Castlewood logo, the Castlewood logo graphic, ORB, ORB logo, the ORB graphic, ORBit and ORBit logo graphics are registered trademarks of Castlewood Systems, Inc. All other products, product references and registered trademarks are the property of their respective companies.
  • Page 30 CUSTOMER SUPPORT US and Canada 1-866-874-7878 For Europe, Middle East and Africa: +49 (0) 7000 ORB INFO, (+49 (0) 7000 672 4636) Email: help@castlewood.com Countries outside N. America & Europe: Web Site: www.castlewood.com See web site...

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