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Castlewood EIDE ORB 2.2 GB Owner's Manual

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Owner’s Manual
EIDE ORB 2.2GB
• Installation Guide
• User’s Guide
• Troubleshooting
• How to Get Help
• Warranty
• Registration

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Summary of Contents for Castlewood EIDE ORB 2.2 GB

  • Page 1 Owner’s Manual EIDE ORB 2.2GB • Installation Guide • User’s Guide • Troubleshooting • How to Get Help • Warranty • Registration...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS SECTION 1 INSTALLATION GUIDE Things to Consider ................... 2 Introduction..................3 1.2 System Requirements ..............3 1.3 Hardware/Tools for Installation ............3 1.4 Package Contents ................3 1.5 Installation Precautions..............4 1.6 Hardware Installation ................ 5 1.7 Configuration Options ..............6 1.8 Mounting the ORB Drive ..............

  • Page 3: Things To Consider

    THINGS TO CONSIDER: In the process of installing the ORB drive, it will be necessary for you to open up your computer and identify, as well as work with, various pieces of hardware inside it (such as those mentioned in the questions below). If you feel in any way unsure of performing this installation or if you cannot answer “yes”...

  • Page 4: Introduction

    SECTION 1 INSTALLATION GUIDE WELCOME TO ORB! ORB offers you everything that you want in a removable disk drive - high capacity and fast throughput speed at an affordable price that can be easily installed in your computer. INTRODUCTION This installation guide provides detailed instructions, and illustrations, as well as safety precautions that will help you to install your ORB disk drive.

  • Page 5: Installation Precautions

    The mounting screws are provided with your drive to be used in the installation. This drive is designed to mount in a 3½-inch drive bay. If a spare 3½-inch drive bay is not available, you will need to mount the drive into a 5¼-inch bay.

  • Page 6: Hardware Installation

    1.6 HARDWARE INSTALLATION Locate an unused drive bay You should see one or more plastic or metal plates on the face of your computer near the floppy, CD-ROM or DVD drives. These are the unused drive bays. The ORB drive mounts in a 3½- inch drive bay. If you only have a 5¼-inch drive bay, follow steps 1 and 2 below.

  • Page 7: Configuration Options

    Now you have located the empty drive bay and mounted your drive into an adapter, if necessary. You are ready to install the drive into the computer. 1. Shut down your operating system and power off your computer. Unplug the AC power. 2.
  • Page 8 CAUTION: When installing your ORB drive, you should never place it as a slave device to a CD-ROM, DVD or ATAPI master device; these configurations will limit or reduce the data rate potential of your ORB drive. It should only be installed as a slave device to other hard drives or as a master device to achieve maximum throughput.
  • Page 9 In this scenario, the hard drive is the master on the primary channel and other EIDE devices occupy all the other possible EIDE cable connections. You can remove one of the EIDE devices from one of the EIDE cable connections and replace it with your ORB drive. To configure the ORB drive as the master on the secondary channel, remove one EIDE device and configure jumper settings of the remaining devices if necessary.

  • Page 10: Mounting The Orb Drive

    1.8 MOUNTING THE ORB DRIVE 1. Slide the drive into the open drive bay. Do not put the chassis mounting screws in yet. Figure 9 ORB drive insertion into tower (3½ and 5¼ - inch bays) CAUTION: Do not mount the ORB drive upside down. The only valid mounting positions are: Circuit card (PCBA) facing down, to the left, or to the right.

  • Page 11: Cable Connection

    1.9 CABLE CONNECTION 1. Connect the EIDE interface cable to the drive. By now you should have determined where you are going to install the drive (i.e.Master/Slave/CSEL and Primary/Secondary). This process was detailed in Section 1.7, Configuration Options. For example, some computers contain interface cables which designate that each connector be used for either a slave or a master device.

  • Page 12: Final Installation Checks

    1.10 FINAL INSTALLATION CHECKS 1. Check cable connections. Check that the EIDE/IDE interface cable is installed correctly with all 40 of the pins on the rear of the drive inserted into the cable connector. Ensure also that the 4-pin power cable connector is completely inserted into the rear of the drive.

  • Page 13: Software Installation

    1.12 ORB TOOLS AND BACKUP UTILITY SOFTWARE FOR PC You do not need to install any driver from Castlewood to use your ORB drive. However, you can optionally use the ORB Installation Suite CD to install the ORB Tools when you are running Win 98/98SE / Win NT 4.0 (SP4+) / Win 2000 (SP2+) / Win ME / Win XP.
  • Page 14 ORB drive’s icon in My Computer or Explorer to use the ORB Tools. You can also access the ORB Tools from Start/ Programs/ Castlewood ORB Drive/ORB Tools. Figure 14 Once launched you will see this ORB Tools screen.
  • Page 15 Restore from Backup: Restores backed up files from ORB disks. Copy Volume Backup: Performs file by file backup of system volumes. Image Disk Backup: Full disk image backup. ORB Disk Duplicator: Performs disk to disk duplication with ORB disks. One Click Backup: Simplified system backup with preset backup parameters.

  • Page 16: Orb Tools Software

    • double-click on the CD-ROM icon, Example: ORB Tools R10 • double-click on the ORB Tools Folder • double-click on the Installer, Example: Castlewood Installer 3. To install your ORB EIDE device driver, follow the instructions displayed. 4. The installer will ask you to restart the system to correctly install the ORB EIDE device driver.
  • Page 17 ORB Tools Once the ORB Tools is properly installed, you can launch from its alias or the folder in the hard drive where it was installed. The utilities provide the following functions: Under Bus Hierarchy: Status – Display not only the EIDE/ATA bus the ORB drive is connected to, but also other applicable computer buses (EIDE/ATA, SCSI, USB).

  • Page 18: Section 2 User’S Guide

    SECTION 2 USER’S GUIDE 2.1 OPERATING YOUR ORB DRIVE Now that you have successfully installed your ORB drive, you will soon be able to make use of the wide range of features and applications that it offers: Important Record Storage – If you need a place to keep special files (confidential information or any other valuable items like product plans and designs, personnel files, budgets, company directories, computerized checkbooks, and tax records), the ORB disk is a perfect solution.

  • Page 19: Using Orb Disks

    2.2 USING ORB DISKS Disk Insertion Instructions Push the ORB disk straight into the ORB drive with your finger, all the way in, until it stops, and then press down to ensure that the disk is seated. Figure 16 Disk insertion Disk Ejection Instructions Make sure that you eject the disk before powering off your computer system.
  • Page 20 4. Green LED will flash amber (Disk spin down). 5. ORB drive door will automatically open. 6. Disk will be ejected. 7. ORB drive icon should disappear from Desktop. 8. Remove ORB disk. 9. Door will automatically close. 10.Place ORB disk in protective ORB disk case. From Drive It is recommended to eject from Windows or Mac desktop as described above during routine operation.
  • Page 21 Using the ORB Disk Case Your ORB disk comes in a protective disk case. This case is provided to ensure that your ORB disk has the maximum protection from ambient conditions and normal physical use. Place the ORB disk into the ORB disk case when it is not in immediate use.

  • Page 22: Accessing Your Orb Drive

    Installation Help Note for EIDE drives, covers in detail how drive letters are assigned and the ways available to reassign drive letters. Help Notes are available at http://www.castlewood.com. LARGE DRIVE SUPPORT Windows Environment Win 98/98SE / Win 2000 (SP2+) / Win ME / Win XP support the use of partitions greater than 2GB (gigabytes) in capacity with FAT32.

  • Page 23: Partitioning A Disk

    Mac Environment Mac OS 8.1 and later supports Mac OS Extended File Format (HFS+). This large drive partition support can help you dramatically reduce the amount of wasted space on your ORB disk. ORB PC formatted (Fat 16 or Fat 32) disks are recognized by Mac OS 8.6 or higher with File Exchange.
  • Page 24 Re-Partitioning the ORB Disk: Win NT 4.0 (SP4+) Using either ORB Tools to partition ORB disks or NT Disk Administrator to manage your hard disk if you want to use NTFS. Win 2000 (SP2+) / Win XP Right click on My Computer icon, select Manage / Disk Management to partition and format.

  • Page 25: Section 3 Troubleshooting

    Support Center on our web site: www.castlewood.com. Additional information can be obtained by sending an email with the “subject” defined as “Help” to help@castlewood.com. Please include in the body of the email: model of ORB drive, operating system and problem(s) encountered.
  • Page 26 Power/Status LED Indicator Definitions Green: Power is present and drive has passed self-test. Amber: Data is being written or read on the ORB disk. Red: Error has occurred while checking the drive. Upon Power On: 1. Steady Green – Drive ready to accept disk. 2.
  • Page 27 Green light (LED) does not illuminate • Make sure computer is receiving or light. power • Make sure power connector to drive is securely inserted in drive. • Make sure the EIDE cable is correctly connected to both the controller board and the back of the drive, i.e.
  • Page 28 Computer does not recognize a slave • Make sure pin 1 (recognized by the drive connected to the same EIDE red or colored edge of the EIDE connection when an ORB is the master Ribbon cable) is properly connected drive. on the EIDE interface connections.
  • Page 29 • Make sure the ORB disk is correctly the ORB EIDE drive. formatted. Use the ORB Tools format utility to reformat the disk. For any other problems/ symptoms not covered in this manual and the latest ORB Tools, check Castlewood’s web site help pages at http://www.castlewood.com...

  • Page 30: Section 4 Specifications

    SECTION 4 SPECIFICATIONS Performance Average Seek Time 11 ms read, 12 ms write Data Burst Transfer Rate 12.2 MB/sec maximum Burst Transfer Rate 16.6 MB/sec Rotation Speed 5400 rpm Head MR (Magneto-Resistive) 25 MIPS DSP Start/Stop Times 20 sec spin-up, 10 sec stop Long Format Time 9 Minutes Short Format Time...

  • Page 31: Section 5 Customer Support

    Additional ORB Help Sources & Contact USA & CANADA: 1-866-874-7878 For Europe, Middle East and Africa: +49 (0) 7000 ORB INFO, (+49 (0) 7000 672 4636) Countries outside North America and Europe: See web site Castlewood Systems Corporate 1-408-956-2500 Email: help@castlewood.com Web Site: www.castlewood.com...

  • Page 32: Section 6 Warranty

    Castlewood Systems, Inc. (“Castlewood”) warrants the ORB drives (the “Drives”) solely to the purchaser (“Purchaser”) against defects in workmanship and materials for a period of one (1) year from the date of purchase. Castlewood warrants the ORB disks (the “Disks”) solely to the Purchaser against defects in workmanship and materials for a period of one (1) year from the date of purchase (each a “Warranty Period”).
  • Page 33 Castlewood accepts no responsibility or obligation to return any such materials that are shipped to Castlewood. If a Product returned under warranty is found not to be defective, then Castlewood shall dispose of the Product per Purchaser’s instructions after receiving full payment from Purchaser for Castlewood’s...

  • Page 34: Section 7 Software License Agreement

    ORB disks shall be collectively and individually referred to as the “Product”. The term of this Agreement will be for the duration of Castlewood’s copyright in the Software. You agree that You may not copy any written materials accompanying the Products and/or the Software.
  • Page 35 Castlewood Systems, Inc. (“Castlewood”) warrants the ORB drives (the “Drives”) solely to the purchaser (“Purchaser”) against defects in workmanship and materials for a period of one (1) year from the date of purchase. Castlewood warrants the ORB disks (the “Disks”) solely to the Purchaser against defects in workmanship and materials a period of one (1) year from the date of purchase (each a “Warranty Period”).
  • Page 36 Castlewood accepts no responsibility or obligation to return any such materials that are shipped to Castlewood. If a Product returned under warranty is found not to be defective, then Castlewood shall dispose of the Product per Purchaser’s instructions after receiving full payment from Purchaser for Castlewood’s...
  • Page 37 Convention on Contracts for the International Sale of Goods is specifically disclaimed. Entire Agreement. This is the entire agreement between You and Castlewood which supersedes any prior agreement, whether written or oral, relating to the subject matter of this Agreement.

  • Page 38: Section 8 Standards And Regulations

    You may find the FCC booklet How to Identify and Resolve Radio TV Interference Problems helpful. This booklet is available from the United States Government printing office, Washington, D.C.,20402, stock number 004-000-00345-4. Castlewood is not responsible for any radio or television interference caused by unauthorized modifications to the drive.
  • Page 39 Disclaimer Castlewood Systems, Inc. makes no warranty of any kind with regard to this material, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Castlewood Systems, Inc. shall not be liable for errors contained in this document or for incidental or consequential damages in connection with the furnishing, performance, or use of this information.
  • Page 40 Trademarks © 1998 - 2002 Castlewood Systems, Inc. Castlewood Systems, Castlewood logo, the Castlewood logo graphic, ORB, ORB logo, the ORB graphic, ORBit and ORBit logo graphics are registered trademarks of Castlewood Systems, Inc. All other products, product references and registered trademarks are the property of their respective companies.
  • Page 41 CUSTOMER SUPPORT US and Canada 1-866-874-7878 For Europe, Middle East and Africa: +49 (0) 7000 ORB INFO, (+49 (0) 7000 672 4636) Email: help@castlewood.com Countries outside N. America & Europe: Web site: www.castlewood.com See web site...

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