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SECTION 3 TROUBLESHOOTING
If you encounter a problem while installing or using your ORB drive, check
this section for help.
If the information presented in this document does not help you resolve the
problem, visit the Support Center on our web site: www.castlewood.com.
CAUTION! The drive should be powered off before
connecting or disconnecting the 1394/FireWire
converter.
Power/Status LED Indicator Definitions
Green: Power is present and drive has passed self-test.
Amber: Data is being written or read on the ORB disk.
Red:
Error has occurred while checking the drive.
Upon Power On:
1. Steady Green
– Drive ready to accept disk.
2. Flashing Amber and then steady Green
use.
3. Flashing Amber, motor spins up and then spins down, disk ejects
and LED turns steady Green
4. Flashing Red
– Drive Failure:
During Operation:
1. Steady Green
– ORB disk is loaded.
2. Flashing Amber
3. Flashing Red –
Your disk will either be write-protected or ejected to safeguard the data.
•
One flash to four flashes – Note the number of red flashes and contact technical
support
•
Five flashes – Bad power on detected. Cycle the power to your ORB drive.
– Disk failed to spin up.
One flash - ROM failure
Two flashes - RAM failure
Three flashes - DRAM failure
Four flashes - Internal Bus failure
Five flashes - Interface failure
– Drive ready to accept an ORB disk
– Disk loading or unloading.
– Disk in use.
Possible disk error detected during spin up.
14
– Disk is in and drive ready for
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