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4.
If the modem dials out and connects, either have your phone line
checked or try adding X3 to the Extra Settings field in your modem's
Properties window.
5.
If the modem doesn't attempt to connect and it comes back with a No
Carrier message, the issue may not be phone line related.
6.
To end your HyperTerminal session, click File and select Exit. Select
Yes when the Are you sure you want to disconnect? message appears.
Select No when the Do you want to save this session? message
appears.
My modem won't dial out or doesn't answer incoming calls.
Possible solution:
Your phone cord may not be plugged into the modem. Also make sure the
other end of the phone cord is plugged into a working telephone wall jack.
Possible solution:
You may have a bad phone cord. Try a different phone cord. We recommend
using the phone cord included with the modem, if possible.
Possible solution:
You may have devices between the modem and telephone wall jack that
affect the quality of your phone line. Do not connect other devices between
the telephone wall jack and your modem.
Office Users
Possible solution:
You may have plugged your modem's phone cord into a digital line, which
can damage your modem. If you are unsure whether your line is analog or
digital, ask your network administrator, building management, or your local
telephone company.
Possible solution:
If your phone system requires dialing a digit such as "9" in order to access
an outside line, be sure to add the digit and a comma (9,) before the number
you want to dial.
Voice Mail Users
Possible solution:
If you have voice mail provided by your phone company, your dial tone may
be altered when messages are waiting. Retrieve your voice mail to restore
a normal dial tone.
14
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