Panduit TDP43H Operator's Manual
  1. Manuals
  2. Brands
  3. Panduit Manuals
  4. Printer
  5. TDP43H
  6. Operator's manual

Panduit TDP43H Operator's Manual

Thermal transfer printer
Hide thumbs
Table of Contents

Advertisement

Quick Links

TDP42H, TDP43H, TDP46H
Thermal Transfer Printer
OPERATOR MANUAL
GMTDPH-MAN

Advertisement

Table of Contents
loading

Related Manuals for Panduit TDP43H

Summary of Contents for Panduit TDP43H

  • Page 1 TDP42H, TDP43H, TDP46H Thermal Transfer Printer OPERATOR MANUAL GMTDPH-MAN...
  • Page 2 PANDUIT ® Corp. Identification Products Division 1819 Atlanta Hwy. Cumming, GA 30040-1069 Phone: 800-777-3300 Fax: 708-532-1811 email: id-support@panduit.com website: www.panduit.com Copyright ©PANDUIT Corp. 2004 All Rights Reserved.

  • Page 3: Table Of Contents

    Using the IEEE1284 Parallel Interface ...5-1 Using the RS232C Serial Interface ...5-2 Using the Universal Serial Bus (USB) Interface ...5-3 Using the Lan Ethernet Interface...5-3 Error Signals ...5-6 PANDUIT TDP4*H TA B L E O F C O N T E N T S GMTDPH-MAN...
  • Page 4 Universal Serial Bus (USB) Interface ...6-8 Local Area Network (LAN) Optional Interface ...6-8 BiDirectional communications ...6-8 Section 7. Optional Accessories PCMCIA Memory Cards ...7-1 Plug-in Interface Modules ...7-2 Cutter ...7-3 Label Dispenser...7-4 Label Rewinder ...7-5 Real Time Clock ...7-6 GMTDPH-MAN PANDUIT TDP4*H...

  • Page 5: Section 1. Printer Overview

    The TDP4*H series can print labels up to four inches wide and is available in three resolutions; 203 dpi, 305 dpi and 609 dpi. The resolution is determined by the print head that is installed in the printer and can be changed in the field simply by installing the desired print head.

  • Page 6: Specifications

    Maximum Width Length (max) Thickness *2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi Page 1-2 TDP42H TDP43H Direct or Thermal Transfer 2 to 10 ips 2 to 8 ips 50 to 250 mm/s 50 to 200 mm/s .0049 in.

  • Page 7: General Printer Specifications

    PROCESSING Flash ROM SDRAM Receive Buffer Memory Expansion (1) Only one interface module can be installed in a printer at a time. *2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi PANDUIT TDP4*H TDP4*H Series Green LED...

  • Page 8: Character Fonts

    CHARACTER CONTROL *2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi Page 1-4 TDP42H TDP43H 5 dots W x 9 dots H 8 dots W x 15 dots H 13 dots W x 20 dots H 5 dots W x 9 dots H (Helvetica)

  • Page 9: Bar Codes

    Bar Height Rotation OTHER FEATURES Sequential Numbering Custom Characters Graphics Forms Overlay *2 - 203 dpi, 3 - 305 dpi, 6 - 609 dpi PANDUIT TDP4*H TDP4*H Series Bookland (UPC/EAN Supplemental) EAN-8/EAN-13 CODABAR CODE 39 CODE93 CODE 128 Interleaved 2 of 5 (1 2/5)
  • Page 10 130W Operating, 24W Idle 41° to 104°F (5° to 40°C) 23° to 140°F (-5° to 60°C) 30 to 90% RH Non-Condensing 30 to 80% RH Non-Condensing VCCI (CLass B), UL, CUL, CE, FCC Class B FCC Class B GMTDPH-MAN PANDUIT TDP4*H...

  • Page 11: Optional Accessories

    COAX/TWINAX Coax/Twinax Plug-In Interface module. coax interface emulates an IBM INTERFACE 3287-2 printer with a standard Type A BNC connector. Twinax interface emulates IBM 5224, 5225, 5226 or 4214 printers with auto-terminate/cable through capabilities. PARALLEL INTERFACE IEEE1284 Bi-Directional Plug-In Interface Module...
  • Page 12 Section 1: Overview Notes Page 1-8 GMTDPH-MAN PANDUIT TDP4*H...

  • Page 13: Section 2. Installation

    Introduction This section of the manual has been written to help you install the PANDUIT started as quickly as possible. It is recommended to read each chapter in this manual before the installation of the use of the printers. The following information is provided in this section: •...

  • Page 14: Unpacking And Parts Identification

    • If the printer has been stored in a cold environment, allow it to reach room temperature before powering it on. • Set the printer on a solid, flat surface. Inspect the shipping container and printer for any signs of damage that may have occurred during shipping.

  • Page 15: Setting Up The Printer

    Consider the following when setting up the printer: • Locate a solid flat surface with adequate room to set the printer. Make sure there is enough room at the top and right-hand (facing the printer) side to provide clearance for the label access door to swing open.
  • Page 16 Top Access Door LCD Display Dip Switch Cover Power Switch Page 2-4 Ribbon Supply Ribbon Rewind Spindle Spindle GMTDPH-MAN Side Access Door Label Hold Down Label Roll Retainer Label Supply Spindle Label Guide Print Head Head Latch Platen PANDUIT TDP4*H...

  • Page 17: Loading Labels And Tags

    2. Open the Print Head Assembly by pushing the Head Latch toward the rear of the printer. The Print Head assembly is spring-loaded and will automatically open as soon as the Head Latch is disengaged.
  • Page 18 6. If using fanfold labels (or tags) set them on a flat surface behind the printer. Pass the labels (printing side up) through the slot in the rear of the printer. 7. Make sure the labels are routed under the Label Guide and through the Sensor Assembly.
  • Page 19 See page 2-9 for precautions. 12. If the ribbon is already loaded, close the Print Head by rotating the black Head Latch toward the front of the printer until it latches closed. 13. If the ribbon is not loaded, see the following description for loading instructions.

  • Page 20: Loading The Ribbon

    Side Access Door by swinging it toward the rear of the printer. 2. Open the Print Head by rotating the Head Latch toward the rear of the printer. The Print Head is spring-loaded and will automatically open as soon as the Head Latch is disengaged.
  • Page 21 Damage from a label edge is physical damage and is unavoidable. It is not covered by warranty. It is possible to delay such damage by always ensuring that the ribbon used is wider than the label stock. This will help to protect the print head from label edge damage. PANDUIT TDP4*H Ribbon Core...

  • Page 22: Operators Panel

    DIP switches, four adjustment potentiometers and one LCD Display. All of these are accessible from the front of the printer. They are used to set the printer operating parameters and to indicate the status of the printer to the operator. After you power on the printer, familiarize yourself with the keys and indicators as it will help you understand the configuration process.
  • Page 23 When the printer is on-line, it is ready to receive data from the host. This key acts as a pause during a print job by taking the printer off-line. It can also be used as a Pause function key to stop the printer during the printing process.

  • Page 24: Rear Panel

    Input 115 VAC, 50/60 Hz connector. Use cable provided. Input power protection. 3A/250V rating. Connector for Plug-In Interface Module. Connector for optional PCMCIA Memory Card. External signal connector, AMP 57-60140. GMTDPH-MAN Plug-In Interface Module EXT Port Connector PCMCIA Card Cover Fuse AC Connector PANDUIT TDP4*H...

  • Page 25: Sensors

    HEAD OPEN SENSOR LABEL INDEXING SENSOR PANDUIT TDP4*H Detect motion of the Ribbon supply spindle and signals the printer when it is turning. A micro-switch that is activated when the head is unlatched. The sensing assembly contains two types of sensors, one for label gap and one for eye-mark sensing.
  • Page 26 Section 2: Installation Notes Page 2-14 GMTDPH-MAN PANDUIT TDP4*H...

  • Page 27: Section 3. Configuration

    The switch settings are read by the printer electronics during the power up sequence. They will not become effective until the power is cycled. RS232 TRANSMIT/RECEIVE SETTING Data Bit Selection (DSW1-1). This switch sets the printer to receive either 7 or 8 bit data bits for each byte transmitted. DSW1-1...
  • Page 28 Print Mode Selection (DSW2-1). Selects between direct thermal printing on thermally sensitive paper and thermal transfer printing using a ribbon. DSW2-1 SETTING Therm Xfr Direct Therm Page 3-2 DSW1 SETTING DSW1 9600 19200 38400 57600 SETTING DSW1 Rdy/Bsy Xon/Xoff Bi-Com 3 Bi-Com 4 DSW2 GMTDPH-MAN PANDUIT TDP4*H...
  • Page 29 Sensor Type Selection (DSW2-2). Selects between the use of a label gap or a reflective Eye-Mark detector. DSW2-2 SETTING Eye-Mark Head Check Selection (DSW2-3). When selected, the printer will check for head elements that are electrically malfunctioning. DSW2-3 SETTING Disabled Enabled Hex Dump Selection (DSW2-4).
  • Page 30 Section 3: Configuration Firmware Download (DSW2-6). Places the printer in the Firmware Download mode for downloading new firmware into flash ROM. DSW2-6 SETTING Disabled Enabled Protocol Code Selection (DSW2-7). Selects the command codes used for protocol control. Refer to page E-1 for more information.
  • Page 31 DSW3-3 SETTING Not Used Sensor Used Back-Feed Selection (DSW3-4). When Back-Feed is enabled, the printer will position the last printed label for dispensing and retract it before printing the next label. The amount of backfeed offset is adjustable. DSW3-4 SETTING...
  • Page 32 DSW3-6 DSW3-7 Repeat Print via External Signal (DSW3-8). Allows the applicator to reprint the current label in the print buffer. DSW3-8 SETTING Enabled Disabled Page 3-6 SETTING DSW1 Type 4 Type 3 Type 2 Type 1 DSW3 GMTDPH-MAN PANDUIT TDP4*H...

  • Page 33: Default Settings

    SOFTWARE DEFAULT SETTINGS The printer stores the software settings upon receipt and uses them until they are again changed by receipt of a command containing a new setting. These settings are stored in non-volatile memory and are not affected by powering the printer off.

  • Page 34: Potentiometer Adjustments

    1. While depressing the FEED key on the front panel, power the printer on. 2. When you hear one beep from the printer, release the FEED key and the printer will display on the LCD panel a message asking what type of Test Label you want to print.
  • Page 35 Maximum print darkness is obtained by turning the potentiometer all the way clockwise and a maximum counterclockwise setting will give the lightest print. NOTE: The PRINT potentiometer adjustment will affect the darkness in all of the command code speed and darkness ranges. Page 3-9 PANDUIT TDP4*H GMTDPH-MAN...

  • Page 36: Lcd Panel Printer Configuration

    LCD panel, the manually set values will be used by the printer. If you set the values manually and then download a job with software settings, the software settings will be used.
  • Page 37 The print speed selections are dependent upon the printer model. The current setting is indicated by the cursor. 1. Use the Cursor keys to step the cursor to the desired setting.
  • Page 38 Page 3-12 The label Pitch is the distance from the leading edge (the edge that comes out of the printer first) of a label and the leading edge of the next label. The leading edge position of the label can be adjusted relative to the print head +/- 49mm in increments of 1mm.
  • Page 39 ADVANCED MODE An Advanced Mode is provided to make adjustments that require only occasional changes. Since they affect the basic operation of the printer, the procedure for entering this mode is designed to prevent someone from accidentally changing the settings.
  • Page 40 Page 3-14 Vertical Offset is the distance down from the leading edge (the edge of the label that comes out of the printer first) to the first vertical print position. A positive setting moves the label edge out of the printer while making it negative moves it back into the printer.
  • Page 41 6. After you have set the minutes, pressing the FEED key will accept the setting and advance to the Ignore CR/LF selection. This selection tells the printer to strip out all carriage return/line feed pairs (CR/LF ) from the data stream, including graphics and 2D bar codes.
  • Page 42 Advanced Mode display To exit the advanced mode, power the printer off and then back on. Displays the firmware during the initialization. The Card Mode is entered from the Advanced Mode display by pressing the LINE key once.
  • Page 43 Flash ROM. 1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to the Card to Memory Copy All mode.
  • Page 44 Memory Card slot on the rear of the printer. 1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to the Card to Memory Copy All mode.
  • Page 45 PCMCIA Memory Card. 1. Use the LINE key to step the cursor to desired setting. If Yes is selected, the printer will enter the Card Copy mode. If No is selected, the display will advance to the mode display.
  • Page 46 Section 3: Configuration CARD MODE SERVICE MODE The Service Mode allows the operator to set up the basic operation parameters of the printer. V 05.00.03.00 INITIALIZING ADVANCED MODE SERVICE MODE [X.XXV] INPUT [X.XV} Page 3-20 To exit the Card Mode, power the printer off and then back on.
  • Page 47 4. Use the LINE and FEED keys to step the counter to the desired setting. The reading will advance to a setting of 4.9 (the maximum voltage). If a value of “0.0” is set, the printer will automatically set the level each time the printer is powered on with labels loaded and the head is closed.
  • Page 48 4. Use the LINE and FEED keys to step the counter to the desired setting. The reading will advance to a setting of 4.9 (the maximum voltage). If a value of “0.0” is set, the printer will automatically set the level each time the printer is powered on with labels loaded or the head is closed.
  • Page 49 Pin 9 of the EXT connector to be true. If Mode1 is selected, pin 9 will be true when the printer is ready to print, i.e. it is Online and has a print job loaded (a quantity of labels to be printed on the display).
  • Page 50 This will correctly position the next printed label under the print head. If Disable is selected, the printer will not try to detect the next label and the operator is responsible for ensuring that the label is correctly positioned before printing.
  • Page 51 COUNTERS MODE The Counter Mode is provided to allow the user to access the internal printer counters. ADVANCED MODE COUNTERS MODE COUNTERS LIFE HEAD COUNTER 0.5M HEAD COUNT CLEAR COUNTERS MODE TEST PRINT MODE The Test Print MOde offers 4 different status labels for troubleshooting. If DSW3-5 is in the OFF position, the Test Print cycle must be initiated with a Print Start signal on the EXT connector.
  • Page 52 PRESS FEED KEY TO STOP PRINTING DEFAULT SETTING MODE Occasionally it is desirable to reset all printer configuration settings to their original default conditions. This allows the operator to start reconfiguration of the printer starting from a know set of conditions. V 05.00.03.00...
  • Page 53 The standard protocol codes used by the printer can be modified to accommodate the requirements of different host systems. However, if the printer is to be used with a system that does not use the custom protocol codes, they can be cleared and the default protocol codes reactivated. The default values are: STX = 7BH, ETX = 7DH, ESC = 5EH, ENQ = 40H, NULL = 7EH, CAN = 21H and OFFLINE = 5DH.
  • Page 54 USER DOWNLOAD WAITING HEX DUMP MODE In addition to the Test Print Labels, the printer can print the contents of the receive buffer in a hexadecimal format to allow the data stream to be examined for errors and troubleshooting. V 05.00.03.00...

  • Page 55: Section 4. Cleaning And Maintenance

    • Replacing the Fuse Adjusting the Print Quality One of the nice features of the PANDUIT different methods of adjusting the quality of the print; print darkness and speed. When adjusting for optimum print quality, a bar code verifier system should be used. The human eye is a poor judge of the relative widths of the bars in a symbol, a characteristic that is extremely important for good bar code quality.

  • Page 56: Cleaning The Print Head, Platen And Rollers

    4. Remove the ribbon. 5. Apply PANDUIT Cleaner to a cotton swab. 6. The Print Head faces downward along the front edge of the assembly. Pass the end of the dampened swab along the epoxy ridge that runs the entire width of the Print Head.

  • Page 57: Cleaning The Label Edge Sensors

    When a printed black Eye-Mark passes through the beam, the light is no longer reflected back to the sensor detector, indicating to the printer that it should use this position as the start of a new label. When dust, dirt or other foreign matter interferes with the light path of either of these sensors, the results is erratic label positioning.

  • Page 58: Replacing The Print Head

    The print head on the TDP4*H printers is a user-replaceable item. If it becomes damaged for any reason, it can be easily removed and replaced. Contact the PANDUIT ID Division for information on obtaining a new print head. The TDP4*H is available with three different print heads with 203, 305 or 609 dpi (denoted by replacing * with a 2, 3 or 6 in fourth digit of part number).
  • Page 59 9. Align the thumb screw with the tapped hole in the new print head. 10. Re-secure the print head by tightening the screw. PANDUIT TDP4*H Section 4: Cleaning and Maintenance Print Head GMTDPH-MAN...
  • Page 60 Section 4: Cleaning and Maintenance Notes Page 4-6 GMTDPH-MAN PANDUIT TDP4*H...

  • Page 61: Section 5. Troubleshooting

    4. Is the IEEE1284 Interface Module installed in the printer? Older versions of the Parallel Interface module will not work correctly in the TDP4*H printers. 5. When you send the print job to the printer, and it does not respond, do you get an error message on your PC that says “Device Fault” or something similar? This may mean that the computer doesn’t know the printer is there.

  • Page 62: Using The Rs232C Serial Interface

    Section 5: Troubleshooting 6. When you send the print job to the printer and it does not respond, and there is no error message on the PC: a. Check your data stream for some of the basics. Is your job framed as follows? <ESC>A—DATA—<ESC>Z...

  • Page 63: Using The Universal Serial Bus (Usb) Interface

    5. If after sending your job to the printer, it only “beeps” and displays an error message on the LCD display, you may have a configuration problem. There may be some inconsistencies with the Baud Rate, Parity, Data Bits, or Stop Bits in relation to your host computer.
  • Page 64 First make sure that the cable between the print server and printer is securely plugged in at both sides. Then: 1. Wait about two minutes after the printer is powered on and then run a printer self-test (see Section 3: Configuration for information on how to run the self-test).
  • Page 65 Paper End Error Blinks Ribbon End Download Error R/W Error Mem Full Error CopyCard/Format R/W Error No Card Error Mem Full Error PANDUIT TDP4*H AUDIBLE BEEP ERROR CONDITION 1 Long Machine Error 1 Long EEPROM Read/Write 1 Long Head 3 Short...
  • Page 66 Section 5: Troubleshooting Notes Page 5-6 GMTDPH-MAN PANDUIT TDP4*H...

  • Page 67: Section 6. Interface Specifications

    The Parallel interface will probably be the most useful in communicating with IBM PCs and compatibles. The RS232C Serial interface allows connectivity to a number of other hosts. The USB interface allows the printer to be connected to a computer that supports peripherals attached to a USB bus. Up to 127 peripherals can be connected to a single USB port.

  • Page 68: The Receive Buffer

    X-On status if using X-On/X-Off), meaning the printer is ready to receive data. When the receive buffer is holding 2.0 MB of data (1 MB from being full), DTR will go “low” (or an X-Off is sent) indicating the printer can no longer receive data.

  • Page 69: Ieee1284 Parallel Interface

    X-Off All printer error conditions (i.e., label out, ribbon out) will cause the printer to go busy (DTR “low” or X-Off) until the problem is corrected and the printer is placed on-line. The printer will also be busy if taken off-line from the front panel.
  • Page 70 GMTDPH-MAN SIGNAL DIRECTION STROBE Reference Return Reference Reference Reference Reference Reference Reference Reference Reference ACK Return Reference BUSY Return Reference PE Return Reference INIT From Host FAULT To Host Not Used Not Used Not Used SELECTIN From Host PANDUIT TDP4*H...

  • Page 71: Rs232 Serial Interface

    RS232 Serial Interface The High Speed Serial Interface is a Plug-In Interface Module that can be installed in the printer by the user. GENERAL SPECIFICATIONS Asynchronous ASCII Data Transmission Rate Character Format ELECTRICAL SPECIFICATIONS Connector DB-25S (Female) Cable Signal Levels...

  • Page 72: Rs232C Interface Signals

    If this line is not being used, it should be tied high (to pin 4). DSR (Data Set Ready) - When this line is high, the printer will be ready to receive data. This line must be high before data is transmitted.
  • Page 73 Ready/Busy is the hardware flow control method for the serial interface on the TDP4*H series printers. By raising/lowering the voltage level on Pin 20 of the RS232C port, the printer notifies the host when it is ready to receive data. Pin 4 (RTS) and pin 20 (DTR) are the important signals on the printer for this method of flow control.

  • Page 74: Universal Serial Bus (Usb) Interface

    A Local Area Network (LAN) interface is a Plug-In Interface Module that can be installed by the user. It requires a driver shipped with each printer that has the interface installed. The driver that must be loaded on your PC and the PC must be configured to run one of the supported network protocols using a 10/100BaseT LAN connection.
  • Page 75 (DTR) and pin 5 (CTS) must be held high by the host. One way to ensure these pins are always in the correct state is to tie pin 20 (DTR) to pin 6 (DSR) and pin 4 (RTS) to pin 5 (CTS) at the printer end of the cable.
  • Page 76 PRINT STOP (DLE) If a DLE (10 hexadecimal) is received by the printer, the print process is stopped and an ACK (06 hexadecimal) is returned if there are no errors and a NAK (16 hexadecimal) if a printer error exists.

  • Page 77: Section 7. Optional Accessories

    • Label Rewinder • Real Time Clock PCMCIA Memory Cards DESCRIPTION The Memory Card Option provides the connectors and interface board for one PCMCIA memory cards slots. The printer memory can be expanded up to 16MB. Type Applicable Specifications Size Connector Pins...

  • Page 78: Plug-In Interface Modules

    1. Turn power off both the printer and the host and remove the power and interface cables. WARNING: Never connect or disconnect interface cables (or use a switch box) with power applied to either the host or the printer. This may cause damage to the interface circuitry and is not covered by warranty.

  • Page 79: Cutter

    GENERAL OPERATION The data stream to be sent to the printer may need to be altered to add the Cutter Command. If this command is not used, the cutter will default to cut after every label assuming it has been enabled in the printer configuration.

  • Page 80: Label Dispenser

    GENERAL OPERATION Send your data stream in the normal manner to the printer. Labels should print one at a time, even if your print quantity command requests more than one label. As the labels are printed and presented for the operator to remove, the backing paper will be rewound on the spindle.

  • Page 81: Label Rewinder

    INSTALLATION 1. Position the Rewinder at the front of the printer and align it with the label slot. (The Rewind Wheel/Spindle should be positioned away from the printer.) 2. Connect the built-in cable from the Rewinder to the EXT connector at the rear of the printer.

  • Page 82: Real Time Clock

    Real Time Clock The Real Time Clock Option allows the date and time to be maintained in the local printer rather than using the system clock. It consists of a special clock chip that replaces the EPROM on the main pcb assembly. A qualified technician should perform the upgrade as it requires modifications to the main PCB assembly.

This manual is also suitable for:

Tdp42hTdp46h

Table of Contents