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Crestron TPS-IMPC
TPS-IMPC Troubleshooting (continued)
TROUBLE
Video
window on
touchpanel
has no
display.
Video colors
are wrong
and/or
moving
Further Inquiries
If after reviewing this Operations Guide, you cannot locate specific
information or have questions, please take advantage of Crestron's award
winning customer service team by calling:
Operations Guide - DOC. 6162
POSSIBLE
CAUSE(S)
Incorrect video
format selection.
Incorrect VT Pro-e
project file loaded.
Damaged
connector pins.
Touchpanel is set
to auto-detect or S-
video when two
composite signals
are plugged into
the TPS-IMPC.
• In the US and Canada, call Crestron's corporate headquarters at
1-888-CRESTRON [1-888-273-7876].
• In Europe, call Crestron International at +32-15-50-99-50.
• In Asia, call Crestron Asia at +852-2341-2016.
• In Latin America, call Crestron Latin America at
+5255-5093-2160.
• In Australia and New Zealand, call Crestron Control Solutions
at +61-2-9737-8203.
Interface Module
CORRECTIVE ACTION
Select the proper video input
configuration in the touchpanel
configuration SETUP MENU.
Make sure that video window
object resides in project, re-
compile, and reload.
Inspect connector pins. If bent,
carefully re-straighten. If
broken, contact Crestron
customer service.
Switch to "composite" video.
Interface Module: TPS-IMPC • 11
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